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Resetting the DI-824VUP to the
Factory Default Settings
After you have tried other methods for troubleshooting your network, you
may choose to Reset the DI-824VUP to the factory default settings.
To hard-reset the D-Link DI-824VUP to the Factory Default Settings, please
do the following:
Locate the Reset button on the back of the DI-824VUP.
Use a paper clip to press the Reset button and
power on.
Hold for about 5 seconds (do not hold for too long)
and then release. (Or, release when the status
LEDflashes.)
After you have completed the above steps, the DI-
824VUP will be reset to the factory default settings.
101

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Summary of Contents for D-Link DI-824VUP

  • Page 1 Resetting the DI-824VUP to the Factory Default Settings After you have tried other methods for troubleshooting your network, you may choose to Reset the DI-824VUP to the factory default settings. To hard-reset the D-Link DI-824VUP to the Factory Default Settings, please do the following: Locate the Reset button on the back of the DI-824VUP.
  • Page 2: Technical Specifications

    Technical Specifications Standards IEEE 802.11b IEEE 802.3 IEEE 802.3u 100BASE-TX Fast Ethernet IEEE 802.11g USB 1.1 VPN Pass Through Function PPTP L2TP IPSec LEDs Power WLAN Status Operating Temperature 32°F to 131°F ( 0°C to 55°C) Humidity 10-90% Power 5V DC / 2.5A Dimensions L = 9.25 inches (233mm) W = 6.5 inches (165mm)
  • Page 3: Frequently Asked Questions

    Frequently Asked Questions Why can´t I access the Web-based configuration? When entering the IP Address of the DI-824VUP (192.168.0.1), you are not connecting to the Internet or have to be connected to the Internet. The device has the utility built-in to a ROM chip in the device itself. Your computer must be on the same IP subnet to connect to the web-based utility.
  • Page 4 Frequently Asked Questions (continued) Why can´t I access the Web-based configuration? (continued) What type of cable should I be using? (continued) What´s the difference between a crossover cable and a straight-through cable? The wiring in crossover and straight-through cables are different. The two types of cable have different purposes for different LAN configurations.
  • Page 5 Frequently Asked Questions (continued) Why can´t I access the Web-based configuration? (continued) Step 2 Disable any Internet security software running on the computer. Software firewalls like Zone Alarm, Black Ice, Sygate, Norton Personal Firewall, etc. might block access to the configuration pages. Check the help files included with your firewall software for more information on disabling or configuring it.
  • Page 6 Step 4 Check your IP address. Your computer must have an IP address in the same range of the device you are attempting to configure. Most D-Link devices use the 192.168.0.X range. How can I find my IP Address in Windows 95, 98, or Step 1 Click on Start, then click on Run.
  • Page 7 Step 4 (continued) Check your IP address. Your computer must have an IP Address in the same range of the device you are attempting to configure. Most D-Link devices use the 192.168.0.X range. How can I find my IP Address in Windows 2000/XP? Step 1 Click on Start and select Run.
  • Page 8 Step 4 (continued) Check your IP address. Your computer must have an IP address in the same range of the device you are attempting to configure. Most D-Link devices use the 192.168.0.X range. Make sure you take note of your computer´s Default Gateway IP Address. The Default Gateway is the IP Address of the D-Link Router.
  • Page 9 Frequently Asked Questions (continued) Why can´t I access the Web-based configuration? (continued) How can I assign a Static IP Address in Windows 2000? (continued) Click Use the following IP Address and enter an IP Address that is on the same subnet as the LAN IP address on your router.
  • Page 10 Step 5 Access the Web management. Open your Web browser and enter the IP Address of your D-Link device in the address bar. This should open the log-in page for the web management. Follow instructions to log in and complete the configuration.
  • Page 11 Frequently Asked Questions (continued) How can I setup my DI-824VUP to work with a cable modem connection? Dynamic Cable connection (i.e. Cox, Adelphia, Rogers, Roadrunner, Charter, and Comcast). Note: Please configure the router with the computer that was last connected directly to the cable modem.
  • Page 12 Frequently Asked Questions (continued) How can I setup my DI-824VUP to work with a cable modem connection? (continued) Step 3 Power cycle the cable modem and router: First turn the cable modem off. Then turn the router off Leave them off for 2 minutes.** Next turn the cable modem on.
  • Page 13 Frequently Asked Questions (continued) How can I setup my DI-824VUP to work with Earthlink DSL or any PPPoE connection? Make sure you disable or uninstall any PPPoE software such as WinPoet or Enternet 300 from your computer or you will not be able to connect to the Internet.
  • Page 14 Step 9 Turn off your DSL modem for 2-3 minutes. Turn back on. Once the modem has established a link to your ISP, plug the power back into the D-Link Router. Wait about 30 seconds and log back into the router.
  • Page 15 Frequently Asked Questions (continued) I have two DI-824VUP Routers, how can I set them up to work with each other? Step 1 Log into the web based configuration of the router by typing in the IP address of the router (default: 192.168.0.1) in your web browser.
  • Page 16 Frequently Asked Questions (continued) I have two DI-824VUP Routers, how can I set them up to work with each other?(continued) Step 4 In the Local Subnet and Local Netmask fields enter the network identifier for the local DI-824VUP´s LAN and the corresponding subnet mask.
  • Page 17 Frequently Asked Questions (continued) I have two DI-824VUP Routers, how can I set them up to work with each other? (continued) Step 8 The device will restart. Click on the Continue button. Step 9 Click on Select IKE Proposal. Step 10...
  • Page 18 Frequently Asked Questions (continued) I have two DI-824VUP Routers, how can I set them up to work with each other? (continued) Step 11 Select DES or 3DES as the Encryption Algorithm. Step 12 Select SHA-1 or MD5 as the Authentication Algorithm.
  • Page 19 Frequently Asked Questions (continued) I have two DI-808HV Routers,how can I set them up to work with each other? (continued) Step 14 Select 1 out of the Proposal ID dropdown menu and click Add To, which will add the proposal that was just configured to the IKE Proposal Index.
  • Page 20 Frequently Asked Questions (continued) I have two DI-824VUP Routers, how can I set them up to work with each other?(continued) Step 17 Enter a name for proposal ID number 1 and select Group 1, 2, 5, or None from the DH Group dropdown menu.
  • Page 21 Frequently Asked Questions (continued) I have two DI-824VUP Routers, how can I set them up to work with each other? (continued) Step 20 Select SHA-1, MD5, or None as the Authentication Algorithm. Step 21 Enter a Lifetime value and then either select Sec.
  • Page 22 Frequently Asked Questions (continued) I have two DI-824VUP Routers, how can I set them up to work with each other? (continued) Step 23 Follow these instructions to configure your other DI-824VUP using the exact same settings for the IKE Proposal and the IPSec Proposal. Also make sure that Step 4 is configured to reflect the LAN settings for what is now the Local DI- 824VUP and that Steps 5 &...
  • Page 23 Frequently Asked Questions (continued) How can I set up my DI-824VUP to work with a DI-804V or DI-804HV Router? (continued) Step 3 In the space provided, enter the Tunnel Name for ID number 1, select IKE, and then click More.
  • Page 24 Frequently Asked Questions (continued) How can I set up my DI-824VUP to work with a DI-804V or DI-804HV Router? (continued) Step 6 The device will restart. Click on the Continue button. Step 7 In the Remote Gateway field enter the WAN IP address of the remote...
  • Page 25 Frequently Asked Questions (continued) How can I set up my DI-824VUP to work with a DI-804V or DI-804HV Router? (continued) Step 12 Select 1 out of the Proposal ID dropdown menu and click Add To, which will add the proposal that was just configured to the IKE Proposal Index.
  • Page 26 Frequently Asked Questions (continued) How can I set up my DI-824VUP to work with a DI-804V or DI-804HV Router? (continued) Step 17 Select 3DES as the Encryption Algorithm and MD5 as the Authentication Algorithm. Click Apply. Step 18 Enter a Lifetime value of 3600 and then select Sec.
  • Page 27 Frequently Asked Questions (continued) How can I set up my DI-824VUP to work with a DI-804V or DI-804HV Router? (continued) Next you need to configure the DI-804V or DI-804HV Router. Step 1 Access the router’s web configuration by entering the router’s IP address in your web browser.
  • Page 28 Frequently Asked Questions (continued) How can I set up my DI-824VUP to work with a DI-804V or DI-804HV Router? (continued) Step 10 Verify the Encryption Protocol is set to 3DES and enter in your Preshared Key. Note: The Preshared Key needs to be identical to the one configured on the DI-824VUP.
  • Page 29 Frequently Asked Questions (continued) How can I set up my DI-824VUP to work with a DI-804V or DI-804HV router? (continued) Step 3 To view the Status of the VPN on the DI-804V or DI-804HV, click on Device Status. Step 4 From the Device Status screen click on VPN Status.
  • Page 30 Frequently Asked Questions (continued) How can I set up my DI-824VUP to work with a DFL-300 Firewall? (continued) Step 3 In the space provided, enter the Tunnel Name for ID number 1, select IKE, and then click More. Step 4...
  • Page 31 Frequently Asked Questions (continued) How can I set up my DI-824VUP to work with a DFL-300 Firewall? (continued) Step 6 In the Remote Gateway field enter the WAN IP address of the remote DFL-300 and in the Preshared Key field,...
  • Page 32 Frequently Asked Questions (continued) How can I set up my DI-824VUP to work with a DFL-300 Firewall? (continued) Step 11 Select 1 out of the Proposal ID dropdown menu and click Add To, which will add the proposal that was just configured to the IKE Proposal Index.
  • Page 33 Frequently Asked Questions (continued) How can I set up my DI-824VUP to work with a DFL-300 Firewall? (continued) Step 17 Select 1 out of the Proposal ID dropdown menu and click Add To, which will add the proposal that was just configured to the IPSec Proposal Index.
  • Page 34 Frequently Asked Questions (continued) How can I set up my DI-824VUP to work with a DFL-300 Firewall? (continued) Step 4 Click on Policy and verify that you have an Outgoing policy configured. If not, click on New Entry, accept the default values, and click OK.
  • Page 35 Frequently Asked Questions (continued) How can I set up my DI-824VUP to work with a DFL-300 Firewall? (continued) After you have configured both the router and firewall, you need to establish a connection. Step 1 Open a command prompt and...
  • Page 36 Frequently Asked Questions (continued) How do I open ports on my DI-824VUP? To allow traffic from the internet to enter your local network, you will need to open up ports or the router will block the request. Step 1 Open your Web browser and enter the IP Address of your D-Link router (192.168.0.1).
  • Page 37 DMZ hosts security, the Web pages might be corrupted but no other company information would be exposed. D-Link, a leading maker of routers, is one company that sells products designed for setting up a DMZ...
  • Page 38 Frequently Asked Questions (continued) How do I configure the DMZ Host? (continued) Step 2 Log into the web based configuration DI-624 of the router by typing in the IP Address of the router (default:192.168.0.1) in your web browser. The username is admin (all lowercase) and the password is blank (empty).
  • Page 39 Frequently Asked Questions (continued) How do I open a range of ports on my DI-824VUP using Firewall rules? Step 1 Access the router’s web configuration by entering the router’s IP Address in your web browser. The default IP Address is 192.168.0.1. Login using your password.
  • Page 40 192.168.0.7 How do I use PC Anywhere with my DI-824VUP? You will need to open 3 ports in the Virtual Server section of your D-Link router. Step 1 Open your web browser and enter the IP Address of the router (192.168.0.1).
  • Page 41 Frequently Asked Questions (continued) How do I use PC Anywhere with my DI-824VU? (continued) Step 6 Create a second entry as shown here: Step 7 Click Apply and then click Continue. Step 8 Create a third and final entry as shown here: Step 9 Click Apply and then click Continue.
  • Page 42 Frequently Asked Questions (continued) How can I use eDonkey behind my DI-824VUP? You must open ports on your router to allow incoming traffic while using eDonkey. eDonkey uses three ports (4 if using CLI): 4661 (TCP) To connect with a server 4662 (TCP) To connect with other clients 4665 (UDP) To communicate with servers other than the one you are connected to.
  • Page 43 Frequently Asked Questions (continued) How do I set up my DI-824VUP for SOCOM on my Playstation 2? To allow you to play SOCOM and hear audio, you must download the latest firmware for the router (if needed), enable Game Mode, and open port 6869 to the IP Address of your Playstation.
  • Page 44 Frequently Asked Questions (continued) How can I use Gamespy behind my DI-824VUP? Step 1 Open your web browser and enter the IP Address of the router (192.168.0.1). Enter admin for the username and your password (blank by default). Step 2 Click on the Advanced tab and then click Virtual Server on the left side.
  • Page 45 Frequently Asked Questions (continued) How do I configure my DI-824VUP for KaZaA and Grokster? The following is for KaZaA, Grokster, and others using the FastTrack P2P file sharing system. In most cases, you do not have to configure anything on the router or on the Kazaa software.
  • Page 46 Frequently Asked Questions (continued) How do I configure my DI-824VUP to play Warcraft 3? To hose a Warcraft 3 game, you must open ports on your router to allow incoming traffic. To play a game, you do not have to configure your router.
  • Page 47 To read more on this visit http://www.HomenetHelp.com How do I set up my DI-824VUP to use iChat? -for Macintosh users- You must open ports on your router to allow incoming traffic while using iChat. iChat uses the following ports: 5060 (UDP), 5190 (TCP), and File Sharing 16384- 16403 (UDP) to video conference with other clients.
  • Page 48 Frequently Asked Questions (continued) How do I set up my DI-824VUP to use iChat? -for Macintosh users- (continued) Step 3 Create a new firewall rule: Click Enabled. Enter a name (ichat1). Click Allow. Next to Source, select WAN under interface.
  • Page 49 Frequently Asked Questions (continued) How do I set up my DI-824VUP to use iChat? -for Macintosh users- (continued) For File Sharing: Step 1 Click on Advanced and then Virtual Server. Step 2 Check Enabled to activate entry. Step 3 Enter a name for your virtual server entry (ichat3).
  • Page 50 Frequently Asked Questions (continued) How do I send or receive a file via iChat when the Mac OSX firewall is active? - for Macintosh users - Mac OS X 10.2 and later The following information is from the online Macintosh AppleCare knowledge base: “iChat cannot send or receive a file when the Mac OS X firewall is active in its default state.
  • Page 51 Simply put, it is a method of connecting multiple computers to the Internet (or any other IP network) using one IP Address. D-Link´s broadband routers (ie: DI-824VUP) support NAT. With proper configuration, multiple users can access the Internet using a single account via the NAT device.
  • Page 52: Contacting Technical Support

    Contacting Technical Support You can find the most recent software and user documentation on the D-Link website. D-Link provides free technical support for customers within the United States for the duration of the warranty period on this product. U.S. customers can contact D-Link technical support through our web site, or by phone.
  • Page 53: Warranty And Registration

    D-Link at an Authorized D-Link Service Office. The replacement Hardware need not be new or have an identical make, model or part. D-Link may in its sole discretion replace the defective Hardware (or any part thereof) with any reconditioned product that D-Link reasonably determines is substantially equivalent (or superior) in all material respects to the defective Hardware.
  • Page 54 D-Link may reject or return any product that is not packaged and shipped in strict compliance with the foregoing requirements, or for which an RMA number is not visible from the outside of the package. The product owner agrees to pay D-Link’s reasonable handling and return shipping charges for any product...
  • Page 55 D-Link Corporation/D-Link Systems, Inc., as stipulated by the United States Copyright Act of 1976. Contents are subject to change without prior ©...