Table of Contents
Advertisement
4.
5.
6.
E12914_DL101_UM_V3.indd 35
I can set the lock direction when setting up for the
first time, but the door would not lock. (motor turns
slowly, lockbolt stuck, thumbturn lever jammed)
Problem:
The batteries are low.
Resolution: Replace the batteries.
I can lock the door using a key, but I cannot unlock
the door when I enter my password.
(long beep)
Problem:
The deadbolt is skew, or the lockbolt is misaligned
with the strike plate.
Resolution: Unlock the door with your keys, then adjust the
deadbolt and strike plate position so that the
locking bolt can smoothly pass through the opening
in the strike plate.
When the door is closed, pressing
the motor turns for a while but a long beep goes off.
When the door is open, pressing
and no beep goes off.
Problem:
The hole for the locking bolt is not deep enough, or
the lockbolt is misaligned with the strike plate.
Resolution: Drill the hole in the strike plate deep enough for the
locking bolt (at least 2.5 mm), or adjust the strike
plate position.
1
2
1
2
4
5
4
5
7
8
7
8
OK
0
OK
0
35
3
3
6
6
9
9
locks the door,
locks the door,
5/24/2017 18:00:13
Advertisement
Table of Contents
