Siemens M55 User Manual page 62
Siemens cell phone guide
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- User manual (150 pages) ,
- Repair manual (28 pages) ,
- Installation manual (9 pages)
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13 - reference
was first registered on the Orange
network.
11.4 In the event that you wish to switch
from a pay as you go service plan for
which Orange Care has been
purchased to a pay monthly service
plan which requires Orange Care to be
purchased as an optional extra, Orange
Care will automatically cease. Orange
will refund to you a pro rata proportion
of the premium for the balance of each
complete month remaining of that
period, unless you have already made a
claim on the policy in which event no
refund will be due.
11.5 In the event you switch from a pay as
you go service plan to a pay monthly
service plan which includes Orange
Care then from the date such switching
takes effect you will be covered by
Orange Care for the unexpired balance
(if any) of any period under clause 8.1
calculated from the day your phone
was first registered on the Orange
network.
11.6 In the event you switch from a pay
monthly Service Plan inclusive of
Orange Care to a pay as you go
service plan Orange Care will
automatically cease.
11.7 In the event that you wish to switch
from a pay monthly service plan for
which Orange Care has been
purchased as an optional extra, Orange
Care will automatically cease but in
such event you will not be entitled to
any refund of premiums paid.
12
Claims
12.1 To make a claim under this insurance
you should call
158
from your Orange
phone or
07973 100 158
from any
other phone. Alternatively, write to
Orange Insurance, Senhouse Road,
Darlington, DL1 4YG. Your claim will be
handled fairly and promptly.
12.2 In certain circumstances, particularly
where there is a dispute over your claim
Orange may refer the matter to
independent Chartered Loss Adjusters
for investigation and review.
13.21
13
Complaints
13.1 If you have any queries or complaints
regarding this insurance you should in
the first instance address this to
Orange. Business customers can call
158
from their Orange phone or
07973 100 158
from any other phone.
Alternatively, write to Orange Insurance,
Senhouse Road, Darlington, DL1 4YG.
13.2 If you are not satisfied with the way a
complaint has been dealt with you
should write to HSBC Insurance
Brokers Limited, Quay West, Trafford
Wharf Road, Manchester, M17 1PL.
13.3 If you remain dissatisfied, HSBC
Insurance Brokers, as a member of the
General Insurance Standards Council,
is also a member of a registered
independent dispute resolution
scheme. They will advise you how you
can contact this scheme.
13.4 In so far as general insurance products
are concerned, Orange is monitored by
HSBC Insurance Brokers Limited who
are members of the General Insurance
Standards Council.
13.22
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