Call Statistics View - Toshiba Strata CIX User Manual

Ip windows operator console, business communications division

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Call Statistics

Call Statistics View

Call Statistics View consists of an edit box with a spin control for selecting the date

for past 30 days and a list of statistics collected for each hour of the day.

The following statistic attributes are displayed in columns of the statistics list:

Date

Time

1st Qtr CIQ

2nd Qtr CIQ

3rd Qtr CIQ

4th Qtr CIQ

Internal Calls

IELD

The date of the statistics was collected.

The time (every hour) of the statistics or the console's start up

time.

The maximum number of calls in queue for the first 15 minute

interval.

The maximum number of calls in queue for the second 15

minute interval.

The maximum number of calls in queue for the third 15 minute

interval.

The maximum number of calls in queue for the fourth 15

minute interval.

The number of internal incoming calls received per hour.

ESCRIPTION

Strata CIX IP Windows Operator Console User Guide 7/06

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