Call Completion - Toshiba Strata CIX User Manual

Digital attendant console user guide

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To dial a speed dial number

1. Press Alt+C, press L, then select Speed Dial

...or click the Dial icon drop-down arrow, select Speed Dial.

...or select Call > Dial > Speed Dial.

The console's Speed Dial numbers display.

2. Select a Speed Dial number, click OK.

Call Completion

Call Completion codes are options for when you encounter busy or Do Not Disturb

(DND), or other conditions that prevent you from completing a call. These codes

enable you to override these conditions or to use another method to reach someone.

To complete a call using Call Completion Codes, enter the number on your keypad

that corresponds with the desired code described below.

Call Completion Codes

UMERIC

EYPAD

UTTON

...or

Click Call > Call Completion, then select Tone/Voice, Busy Override, Executive

Override, Call Back, or Set Message Waiting/Cancel Message Waiting.

Strata CIX Attendant Console

Always set the ring mode to Tone First or override a busy/DND call.

Set the ring mode to Voice First always or override a busy/DND call.

Intrude into a busy/DND call (ExecOverride).

Set callback on a busy or ringing call.

Perform manual Off-hook Call Announce (OCA) or set the ring

mode to Voice first always or override a busy/DND call.

Set Message Waiting light on other phone.

12/06

ESCRIPTION

Call Processing

Making a Call

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