Advanced Troubleshooting - GE GNPR40L Owner's Manual And Installation Instructions

Water softening system
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Advanced troubleshooting.

Manual Indexing for Each Regeneration
The control valve may be manually indexed to each
regeneration position as follows:
1. Remove the control valve cover.
2. Press down on the top of the drive gear to disengage the
cam gear. (See Step 1 in Start-Up Rinsing Procedure
section.)
3. With the cam gear disengaged, rotate the cam gear
counterclockwise to the various positions, using the same
steps as the Start-Up Rinsing Procedure.
The control valve may also be operated in a fast mode for
testing the control. To activate the fast mode, follow Steps 1
and 2 above to disengage the cam gear. When the cam
gear is disengaged, it should be advanced slightly in a
counterclockwise direction.
The switch will then activate the motor to cause the cam gear
to advance through all the cycles in about 30 minutes. The
control will not recognize a fast mode as a regeneration.
Manual regenerations can be initiated only by pressing the
manual regeneration switch on the face of the control.
Error Detection Codes
Code
Description
Err 1
Electronics failure
Err 2
Improper start of
regeneration (limit switch
open when it should be
closed)
Err 3
Improper finish of
regeneration (limit switch
closed when it should be open)
Err 4
Improper control settings
(one or more settings out
of the allowable range)
24
Errors
This system continuously monitors itself and displays an error
message if it detects something wrong.
When an error is detected, the display shows the letters "Err"
with a number from 1 to 4. The table below lists Err numbers,
a description of each error, the cause of the error and the
solutions.
To clear the error from the display, press any button on the
control. If the error still exists, the control will display the error
message again after 30 seconds.
Cause
Control settings need reprogramming
Valve cam gear has been manually
rotated during a regeneration
Valve cam gear has been manually
rotated out of "service" position
Faulty motor
Motor wire disconnected
Faulty switch
Valve cam gear has been manually
rotated out of "service" position
Faulty motor
Motor wire disconnected
Faulty switch
One or more settings is out of the
allowable range
Solution
• Press any key to load default values.
Refer to Programming the Control.
• Press any key to clear the alarm.
(Alarm automatically clears at "TIME OF
REGEN").
• The control will turn the motor on and drive
the cam gear to the proper location.
• Replace motor assembly.
• Make sure motor wire is fully connected to
control.
• Replace switch.
• The control will turn the motor on and
drive the cam gear to the proper location.
• Replace motor assembly.
• Make sure motor wire is fully connected to
control.
• Replace switch.
• See the Advanced Programming
Parameters section on page 22 and Default
Settings section on page 23.

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