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GE Grid Solutions
Product Support
If you need help with any aspect of your GE Grid Solutions product, you can:
• Access the GE Grid Solutions Web site
• Search the GE Grid Solutions Technical Support library
• Contact GE Grid Solutions Technical Support
GE Grid Solutions Web Site
The GE Grid Solutions Web site provides fast access to technical information, such as manuals, release
notes and knowledge base topics.
Visit us on the Web at:
http://www.gegridsolutions.com
GE Technical Support Library
This site serves as a document repository for post-sales requests. To get access to the Technical Support
Web site, go to:
http://sc.ge.com/*SASTechSupport
Contact Technical Support
The GE Grid Solutions Technical Support is open 24 hours a day, seven days a week for you to
talk directly to a GE representative.
In the U.S. and Canada, call toll-free: 1 800 547 8629
International customers, please call: +1 905 927 7070
or email to
multilin.tech@ge.com
Have the following information ready to give to Customer Service:
• Ship to address (the address that the product is to be returned to)
• Bill to address (the address that the invoice is to be sent to)
• Contact name
• Contact phone number
• Contact fax number
• Contact e-mail address
• Product number / serial number
• Description of problem
The Technical Support centre will provide you with a case number for your reference.
GE Information
D20/D200 Technical Overview
PRPI-019-3.00-10
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