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Acer Altos G900 User Manual

Acer desktop pc user's guide
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  • Page 1 Acer Altos G900 User’s guide...
  • Page 2 Serial Number: ___________________________________ Purchase Date: ___________________________________ Place of Purchase: ________________________________ Acer and the Acer logo are registered trademarks of Acer Inc. Other company’s product names or trademarks are used herein for identification purposes only and belong to their respective companies.

  • Page 3: Fcc Notice

    Notices FCC notice This device has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 4: Laser Compliance Statement

    Use conditions This part complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Notice: Canadian users This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

  • Page 5: Important Safety Information

    Important safety information Only a technically qualified person shall access, integrate, configure, and service this product. Intended application uses This product was evaluated as an Information Technology Equipment (ITE), which may be installed in offices, schools, computer rooms, and similar commercial type locations.

  • Page 6: Precautionary Reminders

    Multiple power cords Warning! To avoid electrical shock, disconnect all AC power cords before accessing inside the system. Earth grounded socket-outlets Warning! To avoid electrical shock, the system power cord(s) must be plugged into socket-outlet(s) that is provided with a suitable earth ground. Precautionary reminders •...

  • Page 7: Equipment Rack Precautions

    Equipment rack precautions Follow the rack manufacturer's safety and installation instructions for proper rack installation. The following additional rack safety installation measures shall be considered: • Anchor the equipment rack The equipment rack must be anchored to an unmovable suitable support to prevent the rack from falling over when one or more systems are fully extended out of the rack assembly.

  • Page 8: Important Safety Instructions

    viii Important safety instructions Read these instructions carefully. Save these instructions for future reference. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. Do not use this product near water.
  • Page 9 If the product does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operating instructions since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal condition.

  • Page 11: Table Of Contents

    Intended application uses Checking the power cords Precautionary reminders Equipment rack precautions Important safety instructions 1 System tour Features overview Altos G900 physical specifications External and internal structure Access covers Main chassis components Electronics bay components Front control panel Rear panel...
  • Page 12 Hardware setup Turning on the server and running the Power-On Self Test (POST) Software setup Network teaming features 3 Hardware configuration Installation precautions ESD precautions Preinstallation instructions Post-installation instructions Tools and supplies needed System access panels Before removing the access panels Rear access panel Front access panel Front subchassis and rear...
  • Page 13 a non-hot-plug slot Hot-swap SCSI drives Checking a hot-swap SCSI drive status indicator Installing and removing a hot-swap drive in a carrier Removing and installing hot-swap disk drives DC power supplies Checking the power supply LED status indicators Removing and installing a power supply module Cooling system fans Checking a fan status indicator Removing and installing a fan module...
  • Page 14 Advanced Memory Configuration PCI Configuration I/O Device Configuration Advanced Chipset Control Security Server System Management Console Redirection Boot Exit Appendix A: System rack installation System rack installation Rack-mount kit contents Tools and supplies needed Equipment rack precautions Rack conversion procedures Removing the bottom panel Removing the left panel Removing the original tower bezel...
  • Page 15 Viewing Sensor Data Records Updating system firmware and BIOS Saving and restoring the system configuration Alerting for platform events Managing the server remotely Exiting the SSU FRU/SDR load utility When to run the FRU/SDR load utility Running the FRU/SDR load utility SCSISelect Running SCSISelect Software updates...

  • Page 17: System Tour

    1 System tour...
  • Page 18 This chapter gives you a tour of the system’s internal and external components, as well as a discussion of its many features.

  • Page 19: Features Overview

    Features overview The Acer Altos G900 four-way performance server model utilizes a PCI bus based mainboard built on an ATX form factor. It supports up to ® ™ four processors from the Intel Xeon processor family. For expandability, the mainboard supports eight full length PCI slots (4 PCI-X hot plug, 2 PCI-X non-hot plug, 2 PCI non-hot plug).

  • Page 20: Altos G900 Physical Specifications

    Altos G900 physical specifications Specification Rack-mount orientation Height 12.25 inches (311 mm) (7U) Width Fits 19-inch rack Depth 25.25 inches (641 mm) Weight Minimum 90 pounds (41 kg) configuration Maximum 119 pounds (57 kg) configuration Required front 3 inches (76 mm), clearance inlet airflow <35 °C (95 °F)

  • Page 21: External And Internal Structure

    External and internal structure Access covers The figure below shows the system’s access panels Label Description Bezel Front access panel Rear access panel Figure 1 - Access covers...

  • Page 22: Main Chassis Components

    Main chassis components The figure below shows the chassis with the access panels removed. Figure 2 - Main chassis components Label Description Hot-plug PCI add-in cards Memory board Processor board air baffle Power supply bay Electronics bay 1 System tour Label Description Fan bay...

  • Page 23: Electronics Bay Components

    Electronics bay components The figure below shows the electronics bay with the access cover, memory board, and air baffle removed. Figure 3 - Electronics bay components Label Description Hot-plug PCI slots Non-hot-plug PCI slots Label Description Mainboard Processor board...

  • Page 24: Front Control Panel

    Front control panel The figure below describes the features of the front control panel. Label Description Power button Sleep button Reset button Chassis ID button Figure 4 - Front control panel Operation To turn power on, press the power button momentarily.
  • Page 25 Label Description NMI switch USB connector Serial port connector Lock Chassis ID LED LAN2 LED LAN1 LED Hard drive activity LED Fault LED Main power Operation Causes a non-maskable interrupt. Located behind the bezel door. USB port 3. Located behind the bezel door. Serial port B.

  • Page 26: Rear Panel

    Rear panel The figure below describes the features of the rear panel. Label Description Optional ICMB ports 1 (left) and 2 (right) Hot-plug PCI LEDs Hot-plug 64-bit, 66 MHz PCI-X add-in card slots Non-hot-plug 64-bit, 100 MHz PCI-X add-in card slots Non-hot-plug 32-bit, 33 MHz PCI add-in card slots Power supply bays LAN2 Gbit RJ-45 connector...
  • Page 27 Label Description Video connector Serial port A PS/2-compatible mouse port PS/2-compatible keyboard port Chassis ID LED IEEE 1284 Enhanced Parallel Port LAN1 100/10 RJ-45 connector Knockout for optional serial port B Knockout for optional SCSI connector Knockout for optional VHDCI SCSI connector...

  • Page 28: Peripheral Device Bay

    Peripheral device bay Opening the right bezel door provides access to the peripheral bay. The peripheral bay consists of four bays for removable media: Figure 6 - Peripheral device bay Label Description Front bezel door Caution! It is not recommended to install a hard disk drive in the 5.25-inch bay, because of potential cooling and electromagnetic interference (EMI) constraints.

  • Page 29: Server Board Set Features

    Server board set features The server board set for Altos G900 consists of a mainboard, memory board, and processor board. Mainboard layout Below illustration identifies the connectors and major components on the Altos G900 mainboard. Label Description 64-bit, 66-MHz, hot-plug PCI-X slots...
  • Page 30 Label Description 32 bit, 33-MHz, non-hot-plug PCI slots Intelligent Chassis Management Bus (ICMB) connector (P24) Hot-plug indicator board (HPIB) connector (P23) Back panel I/O connectors ® Intel 82550 Ethernet controller ATI Rage XL 2D/3D graphics accelerator ® Intel 82544 Ethernet controller Video RAM (VRAM) (4 MB total) Processor board connectors (P21 and P22) ServerWorks south bridge controller (CSB5)

  • Page 31: Mainboard Jumpers

    Label Description Front panel header (P19) IDE connector (P13) SCSI LVD connectors (P4 and P7) Intelligent Platform Management Bus (IPMB) connector (P12) Adaptec 7899 SCSI controller Fan connector (P11) ServerWorks PCI-X bus bridge controller (CIOB30) ServerWorks PCI-X bus bridge controller (CIOB30) RAID LED connectors (P1 and P2) Hot-swap backplane (HSBP) connector (P16) Secondary HSBP connector (P15)
  • Page 32 1 System tour The figure below identifies the jumper blocks and pin numbers. The function of each pair of pins is described in the sections that follow. Figure 8 - Mainboard jumpers Boot block jumpers The boot block jumpers are used when updating the BIOS or BMC firmware in the unusual event that the boot block area needs to be updated.
  • Page 33 Jumper Pins Jumper name - effect when shorted block Reserved. 9-10 BMC Boot Block Write Enable - Allows the BMC boot block to be overwritten when updating the BMC firmware. 11-12 BIOS Boot Block Write Enable - Allows the BIOS boot block to be overwritten when updating the BIOS.
  • Page 34 Serial port B jumpers The table identifies the function of each pin pair on the serial port B jumper block (JP25). By default, the serial port B connector is an RJ-45, which has only eight pins and doesn't provide separate DCD and DSR signals.

  • Page 35: System Cables

    System cables This section shows the correct routing of cables from the mainboard to the front subchassis Caution! To avoid possible damage to the cables or internal components, the cables must be routed as shown in the following illustrations. Figure 9 shows the routing of cables from the mainboard to the front subchassis components.
  • Page 36 Label Description SCSI hard drive cable Figure 10 shows the routing of ribbon cables through the cable clamp. Additional cables are routed behind these ribbon cables as shown in Figure 11. Figure 10 - Front cables in the cable clamp Label Description Diskette drive cable...
  • Page 37 Finally, Figure 11 shows the routing of the cables at the back of the cable clamp, behind the ribbon cables. Figure 11 - Rear cables in the cable clamp Label Description Front panel cable Serial port B cable Hot-swap back plane cable Cable clamp Fan distribution board cable...

  • Page 38: System Features

    System features The Altos G900 is a powerful server system loaded with a host of new and innovative features. The system offers a new standard for flexible productivity ideal for general business applications, email, web service, file clustering and print services.

  • Page 39: Onboard Video

    The mainboard provides active terminators, termination voltage, resettable fuses, and protection diodes for both SCSI channels. You can disable the onboard terminators in BIOS setup. Onboard video The mainboard incorporates an ATI RAGE XL PCI graphics accelerator with 4 MB of video SDRAM that supports all standard IBM VGA modes. The embedded SVGA video subsystem supports: •...

  • Page 40: Hot-Swap Hard Drive Bays

    Caution! Because all hard drives have different cooling, power, and vibration characteristics, specific hard drive types has been validated to be compatible with the Altos G900 system. 1 System tour ® Ultra160 SCSI hot-swap...

  • Page 41: Power Supply

    Power supply The power supply bay comes with two 600-W power supply modules and can accommodate a third module for redundancy. The modules connect through the power distribution board (PDB) and auto-sense input voltage. The power redundant (2+1) configuration allows you to hot-swap a failed power supply without interrupting normal system operation.

  • Page 42: Acpi

    ACPI The server supports the Advanced Configuration and Power Interface (ACPI) standard as defined by the ACPI 1.0b and PC97 specifications. An ACPI-aware operating system can put the system into a state where the hard drives spin down, the system fans stop, and all processing is halted.

  • Page 43: System Setup

    2 System setup...
  • Page 44 This chapter describes the system setup procedures — both for hardware and software aspects.

  • Page 45: Getting Started

    Getting started Checking for damage to the packaging Inspect the packaging container for evidence of mishandling during transit. If the packaging container is damaged, photograph it for reference. Save the packaging container and packing materials in the event you need to package the server for reshipment. Selecting a site Before unpacking and installing the system, select a suitable site for the system for maximum efficiency.

  • Page 46: Checking The Package Contents

    Inspect the server and accessories for damage. If any of the contents appear damaged, file a damage claim with the carrier immediately. The Altos G900 system comes with the following parts installed: • System components •...
  • Page 47 System keys (provided inside the system accessory box) • Additional parts or components depending on specific system configuration. • System documentation • Acer Altos G900 User’s guide (with system binder) • Acer EasyBUILD device drivers, and software utilities, includes three discs: • Management CD •...

  • Page 48: Setting Up Your System

    Setting up your system Setup reminders • Do not attempt to modify or use the supplied AC power cord if it is not the exact type required. A product with more than one power supply will have a separate AC power cord for each supply. •...

  • Page 49: Hardware Setup

    Check first to make sure you have not left loose tools or parts inside the system. Check that cables, add-in boards, and other components are properly installed. Attach the panels to the chassis with the screws removed earlier, and tighten them firmly. Insert and lock the padlock to the system to prevent unauthorized access inside the system.

  • Page 50: Turning On The Server And Running The Power-On Self Test (Post)

    Installing an additional power supply or additional peripherals - see page 86, page 98, and any additional documentation that came with the peripherals. Reinstalling the system access panels: Installing the access cover to the system boards - see page 52 Installing the rear access panel - see page 45 You have completed the hardware setup.

  • Page 51: Hot Keys For Post

    length of time needed to complete POST depends on the amount of memory installed and the number of option boards installed. Shortly after the splash screen is displayed, POST displays the message "Press <F2> to enter Setup…" at the bottom of the screen.

  • Page 52: Software Setup

    To create a service partition, follow the related instructions that appears when installing the system OS using the System CD. The service partition, in conjunction with Acer Server Management Enterprise (ASMe), provides emergency remote management and remote server setup. The service partition lets you...

  • Page 53: Network Teaming Features

    Network teaming features NIC connector and status LEDs The NICs drive LEDs on the network interface connectors that indicate link connection and activity on the LAN and 10- or 100-Mbps operation. The green LED indicates network connection when on and TX/RX activity when blinking.
  • Page 54 2 System setup Considerations Windows NT versions prior to 4.0 do not support Adapter Teaming options. Adapter Teaming options require NT 4.0 with Service Pack 4.0 or later (or Service Pack 3.0 and the Windows Hot Fix). In Windows NT, teaming options cannot be implemented on adapters that have been configured for VLANs.

  • Page 55: Hardware Configuration

    3 Hardware configuration...
  • Page 56 This chapter describes detailed procedures for system hardware setup.

  • Page 57: Installation Precautions

    Installation precautions Before you install any system component, we recommend that you read the following sections. These sections contain important ESD precautions along with preinstallation and post-installation instructions. ESD precautions When installing or removing system components, perform such procedures only at an electrostatic discharge (ESD) workstation, because the server components can be extremely sensitive to ESD.

  • Page 58: Preinstallation Instructions

    Preinstallation instructions Always observe the following before you install any component: Turn off your system and all the peripherals connected to it. Unplug all cables from the power outlets. Open your system according to the instructions on page 44. Follow the ESD precautions described in this chapter when handling a server component.

  • Page 59: Tools And Supplies Needed

    Tools and supplies needed You will need the following items in installing the system components: • Phillips screwdriver • Small flat-bladed screwdriver • Extraction tool for processor heat sink clips • Antistatic wrist strap and conductive foam pad (recommended) • Pen or pencil •...

  • Page 60: System Access Panels

    System access panels This section discusses the procedures in: • Removing and replacing the rear access panel • Removing and replacing the front access panel Before removing the access panels To avoid personal injury or property damage, the following safety instructions apply whenever accessing inside the product: Turn off all peripheral devices connected to this product.

  • Page 61: Front Access Panel

    Lift the panel away from the chassis. Figure 12 - Removing the rear access panel To install the rear access panel Note: Before installing the rear access panel, check that you have not left any tool or loose parts inside the system. Position the panel on the chassis so that the panel tabs align with the chassis slots.
  • Page 62 To remove the front access panel Remove the rear access panel (refer to page 44). Release the two captive panel screws (Figure 13, A). Lift the rear edge of the panel slightly and slide it toward the rear of the chassis. Lift the panel up and off of the chassis.

  • Page 63: Front Subchassis And Rear Electronics Bay

    Front subchassis and rear electronics bay The server chassis consists of three parts, which include the following: • Main chassis • Front subchassis (sometimes called the C-tilt) • Rear electronics bay Both the front subchassis and the rear electronics bay swing open. Additionally, you can completely remove them to gain access to the server’s internal components.

  • Page 64: Removing The Front Subchassis And Rear Electronics Bay

    Figure 14 - Opening the front subchassis and rear electronics bay Label Description Front subchassis latch Mainboard cables Rear electronics bay Removing the front subchassis and rear electronics bay To remove the front subchassis Disconnect all cables attached to the power distribution board and to the mainboard.
  • Page 65 To remove the electronics bay With the electronics bay open, pull it up and toward the front of the chassis, lifting it clear. Installing the front subchassis and rear electronics bay To install the front subchassis With the front subchassis tilted open about 30°, align the notch in the subchassis with the hinge pins on the main chassis.

  • Page 66: Closing The Front Subchassis And Rear Electronics Bay

    Closing the front subchassis and rear electronics bay Caution! Before you close the front subchassis or electronics bay, make sure no cables are pinched or otherwise obstructing the front subchassis and rear electronics bay. Excessive cable stress or chafing can cause cables to disconnect and connector pins to bend or break the cable insulation.

  • Page 67: Accessing The System Boards

    Accessing the system boards This section discusses the procedures in: • Removing and installing the access cover to the system boards • Removing and installing the memory board • Removing and installing the processor board air baffle • Removing and installing the processor board •...

  • Page 68: Memory Board

    Figure 17 - Removing the access cover to the system boards To install the access cover to the system boards Orient the access cover with the captive screws toward the front of the server. Insert the tabs on the rear of the cover into the slots at the rear of the chassis.
  • Page 69 Figure 18 - Removing the memory board To install the memory board Holding the bracket on the top edge of the memory board, insert the board into the guides at both ends of the electronics bay. Align the memory board with the connector on the processor board and press down on the bracket until the board is fully inserted into the connector.

  • Page 70: Processor Board Air Baffle

    Processor board air baffle To remove the processor board air baffle At the end of the air baffle closest to the rear of the chassis, press the two tabs toward each other (Figure 20, A) and raise the end, rotating the baffle about 30°. Disengage the air baffle at the front of the electronics bay and remove the baffle from the chassis.

  • Page 71: Processor Board

    Figure 21 - Installing the processor board air baffle Processor board To remove the processor board Rotate the handles on the processor board until they are fully open. Using the handles, tilt the processor board up and remove it from the chassis.
  • Page 72 Figure 22 - Removing the processor board To install the processor board Insert the tabs on the processor board into the slots on the mainboard bracket (Figure 23, A). With the handles in the open position, lower the processor board until it rests on the mainboard bracket.

  • Page 73: Mainboard

    Figure 23 - Installing the processor board Mainboard To remove the mainboard Remove all external cables from the mainboard I/O ports at the back of the chassis. Label and disconnect all internal cables connected to the PCI add-in boards. Remove all PCI add-in boards (refer to page 73 and 76). Plastic curtains run the length of the electronics bay separating the PCI add-in cards.
  • Page 74 For a diagram showing labeled connectors, refer to “Mainboard layout” on page 13. Remove all cables from the cable retention clip on the front of the electronics bay. A plastic retention mechanism for the PCI add-in cards is fastened to the front of the electronics bay by three clips (Figure 24, A). Release each clip by pressing down on the tab and remove the retention mechanism.
  • Page 75 Label Description Tabs (3) on retention mechanism Protective overlay Remove the six screws, the plastic overlay, and the two processor board mounting brackets that attach the mainboard to the electronics bay (Figure 25, A). 10 Lifting the board slightly, slide the mainboard toward the front of the chassis until the I/O ports clear the chassis.
  • Page 76 To install the mainboard With the rear of the electronics bay closest to you and the mainboard oriented so that the I/O connectors line up with the cutout in the back left of the chassis (Figure 25), lower the right end of the mainboard into the electronics bay and slip the board edge into the slots of the foam panel (Figure 25, B).
  • Page 77 Connect all internal cables to the mainboard. To make sure you route the cables correctly, refer to “Front panel board” on page 91. If the cables are not routed correctly, you won't be able to close the front subchassis. Install the PCI add-in board curtains as follows: At the back of the electronics bay, slide the end of a curtain with the locking tab into the topmost square hole adjacent to any add-in board expansion slot.

  • Page 78: Memory

    Memory This section includes instructions for removing and installing DIMMs on the memory board. DIMM sequence Load the DIMMs in the following order: • Bank 1: DIMMs #1, 2, 3, and 4 • Bank 2: DIMMs #5, 6, 7, and 8 •...
  • Page 79 Orient the DIMM so that the notch in the bottom edge of the DIMM aligns with the keyed socket on the memory board. Insert the bottom edge of the DIMM into the socket and press down firmly on the DIMM until it seats correctly. The plastic ejector levers should snap into place when the DIMM is seated.
  • Page 80 Hold the DIMM only by its edges, being careful not to touch its components or gold edge connectors. Carefully lift it away from the socket and store it in an antistatic package. Figure 28 - Removing a DIMM 3 Hardware configuration...

  • Page 81: Processors

    Processors This section includes instructions for installing and removing processors and heat sinks. Processor sequence You must install a processor in processor socket 1. When installing multiple processors, populate the processor sockets in the order shown in the figure below. Figure 29 - Correct order in loading processors Important: If you are not using processor sockets 3 and 4, leave the foam block in place.
  • Page 82 To install processors Raise the locking bar on the socket. Orient the processor so that the triangle on the corner of the processor aligns with the triangle on the corner of the socket. Aligning the pins of the processor with the socket, insert the processor into the socket.
  • Page 83 Following the instructions packaged with the applicator, apply thermal grease to the processor. Insert the heat sink (Figure 32, A) into the air baffle and place it on top of the processor. Install both heat sink retention clips (Figure 32, D) as follows: Place the heat sink clip on the center tab of the retention module and slide the clip to the right to engage the center tab.
  • Page 84 Remove both heat sink clips as follows: Insert the heat sink clip extraction tool (refer to page 43) into the slot at one end of the clip. Press down on the tool until the clip clears the bottom edge of the tab on the retention module and rotate the tool until the end of the clip is free of the tab.

  • Page 85: Pci Add-In Boards

    PCI add-in boards PCI add-in board locations The Altos G900 server supports four hot-plug PCI add-in boards and four non-hot-plug PCI add-in boards. Figure 34 - PCI add-in board locations Label Description Four hot-plug 64-Bit, 66-MHz PCI-X add-in board slots...

  • Page 86: Operating System Support For Hot-Plug Add-In Boards

    Operating system support for hot-plug add-in boards Some operating systems support hot-plugging PCI add-in boards and some do not. Operating system support is provided by a driver that you must install when setting up your server. Hot-plug drivers are available on the Drivers directory of the System CD. The driver files on the CD include information on installing and using the hot-plug software.

  • Page 87: Installing And Removing A Hot-Plug Pci

    Figure 35 - Hot-plug PCI add-in board status indicators Installing and removing a hot-plug PCI add-in board To install a hot-plug PCI add-in board Remove the rear access panel (refer to page 44). If the LED for the slot indicates that power to the slot is on, turn it off by using the PCI hot-plug application software on your system.
  • Page 88 Prepare the new PCI board for installation: Remove the add-in board from its protective wrapper. Be careful not to touch the components or gold edge connectors. Place the add-in board with the component side up on an antistatic surface. Record the serial number of the add-in board in your equipment log.
  • Page 89 10 Turn on power to the add-in board using the PCI hot-plug application software on your system. To remove a hot-plug PCI add-in board Remove the rear access panel (refer to page 44). If the LED for the slot indicates that power to the slot is on, turn it off by using the PCI hot-plug application software on your system.

  • Page 90: Installing And Removing A Pci Add-In Board In

    If you are not reinstalling a board in the same slot, install an expansion slot cover and reinstall the rear access panel (refer to page 45). If you are installing a new board, follow the instructions on page 71. Installing and removing a PCI add-in board in a non-hot-plug slot Caution! The PCI add-in board slots located under the system board access panel are not hot-plug slots.
  • Page 91 To install a PCI add-in board in a non-hot-plug slot Disconnect the AC power cords from the power source or wall outlets. Turn off all peripheral devices connected to the server system. Remove the rear access panel (refer to page 44) and the system board access panel (refer to page 51).
  • Page 92 To remove a PCI add-in board from a non-hot-plug slot Disconnect the AC power cords from the power source or wall outlets. Turn off all peripheral devices connected to the server system. Remove the rear access panel (refer to page 44) and the system board access panel (refer to page 51).

  • Page 93: Hot-Swap Scsi Drives

    Hot-swap SCSI drives Hot-swap drives are installed in carriers that fit into the hot-swap drive bay. This section describes the LED status indicators for the drive bays and gives instructions for using the drive carriers to install and remove drives. Checking a hot-swap SCSI drive status indicator Each hot-swap SCSI drive slot has a LED that indicates drive status.

  • Page 94: Installing And Removing A Hot-Swap Drive In A Carrier

    The table below lists the LED states and the drive status indicated by each state. LED state Status Solid green The hard drive is present and powered on. Flashing green The hard drive is active. Solid yellow There is an asserted fault status on the hard drive. Flashing yellow A rebuild of the hard drive is in progress.
  • Page 95 Label Description Air Baffle Screw Remove the hard drive from its wrapper and place it on an antistatic surface. Record the new drive model and serial number in your equipment log. For a sample equipment log sheet, refer to page 197. Place the drive in the carrier with the component side down.

  • Page 96: Removing And Installing Hot-Swap Disk Drives

    Label Description SCA connector Drive Carrier Plastic rail Screw To remove a hot-swap drive from a carrier Remove the carrier and drive from the drive bay. Remove the four screws that secure the drive to the carrier. Place the drive on an antistatic surface. If you are going to reinstall the carrier without a drive, you must first reinstall the air baffle in the carrier.
  • Page 97 Carefully pull on the carrier handle and slide the carrier out of the bay. Figure 42 - Removing a drive carrier Label Description Handle Latch Locking slot Install a new drive into the carrier (refer to page 78). Hold the carrier handle in the fully open position and slide the carrier into the desired bay.
  • Page 98 3 Hardware configuration Push the handle closed until it clicks into position. Figure 43 - Installing a drive carrier...

  • Page 99: Dc Power Supplies

    DC power supplies The power supply bay accommodates up to three power supply modules. The bay contains a power distribution board (PDB) that manages the delivery of power from the power supply modules. Checking the power supply LED status indicators The figure below shows the three power supply LED status indicators.

  • Page 100: Removing And Installing A Power Supply Module

    Refer to the table below for a list of LED states and the power supply status indicated by each state. Predictive Power fail (Green) (Amber) Blinking On or Blinking Note: If all power supply modules are functioning and all power cables from the power distribution board are properly connected mainboard to the...
  • Page 101 Caution! To avoid damaging the module, do not tilt or twist the power supply module as you pull it from the power supply bay. The module disengaging from its connector causes the initial resistance you will feel. Use even, steady force to remove the module.
  • Page 102 To install a power supply module If present, remove the filler panel from the vacant slot. Holding the power supply latch handle in the open position, slide the power supply module into the vacant slot until you feel resistance. Caution! The module engaging its connector causes the resistance.

  • Page 103: Cooling System Fans

    Cooling system fans The Altos G900 server accommodates six hot-swap fan modules. Caution! Don't remove a fan module while the server is powered on unless you have a replacement unit available. Once you remove a fan module from the system, replace it within five minutes.

  • Page 104: Removing And Installing A Fan Module

    Removing and installing a fan module Figure 47 - Removing and installing a fan module To remove a fan module Remove the front access panel (refer to page 46). Grasp the fan module and pull it straight out of the foam baffle. To install a fan module Note: If you are replacing a failed fan module, wait for the fan status LED to turn off.

  • Page 105: Backup Battery

    Backup battery The lithium battery on the mainboard powers the real-time clock (RTC) in the absence of power. When the battery starts to weaken, it loses voltage, and the server settings stored in CMOS RAM in the RTC (for example, the date and time) might be incorrect. For a list of approved replacement batteries, contact your customer service representative or dealer.
  • Page 106 Figure 48 - Removing the battery Remove the battery from its socket. Dispose of the battery according to local ordinance. Remove the new lithium battery from its package. Being careful to observe the correct polarity, lay the battery in the socket, inserting one edge of the battery under the large corner tabs.

  • Page 107: Front Panel Board

    Front panel board For a description of the features on the front panel board, see “Front control panel” on page 8. Installing the front panel board Turn off power to the server and unplug the AC power cords from the power source. Remove the front access panel (refer to page 46).
  • Page 108 Label Description Front panel board cable USB and serial port cables Chassis intrusion cables Slide the notched end of the new front panel board into the slot in the front subchassis. Position the board so the snap-top standoff on the front of the chassis is aligned with the hole in the front panel board and press the board over the standoff.

  • Page 109: Diskette Drive

    Diskette drive Replacing the diskette drive Turn off power to the server and unplug the AC power cords from the power source. Remove the front access panel (refer to page 46). Remove the fan modules and the foam fan baffle (refer to page 88).
  • Page 110 Label Description Power cable Data cable Screw Note: If you are not installing a replacement device, install a metal EMI shield on the bay to maintain proper cooling and EMI shielding. 10 Remove the new diskette drive from its protective wrapper and place it on an antistatic surface.
  • Page 111 15 Slide the bracket toward the front of the drive and engage the locating pins on each side of the bracket in the mating holes in the drive frame. 16 Position the bracket and drive so that the front of the drive fits correctly in the opening in the front subchassis and the mounting screw hole in the back of the bracket is aligned with the mating hole in the front subchassis.

  • Page 112: 5.25-Inch Peripheral Drives

    5.25-inch peripheral drives This section provides information and instructions for installing and removing devices from the 5.25-inch peripheral bay. Preliminary considerations Caution! You should not install hard drives in the 5.25-inch peripheral drive bays for two reasons: - The drives cannot be properly cooled in this location. - The total EMI from the server might exceed allowable limits, because the hard drive generates additional EMI Drive cables...

  • Page 113: Removing And Installing A 5.25-Inch Peripheral Drive

    the SCSI bus specification. Otherwise, the bus might be unreliable and data might become corrupted or devices might not work properly. EMC compliance of 5.25-inch removable media device bays Integration of the 5.25-inch peripheral drive bay can affect EMC compliance and is a regulated activity. Except as noted here, any changes to the bay configuration could result in non-compliance with EMC regulations in your area.
  • Page 114 a 5.25-inch peripheral drive To remove a Turn off power to the server and unplug the AC power cords from the power source. Remove the front access panel (refer to page 46). Remove the fan modules and the foam fan baffle (refer to page 88).
  • Page 115 If the drive bay is covered by a metal EMI shield, insert your finger in the large hole in one end of the shield and pull the shield from the chassis. Save the shield. If the drive bay has an existing drive installed, remove the drive (see page 98) and remove the slide rails attached to the sides of the drive.

  • Page 116: Hot-Swap Drive Bays

    Hot-swap drive bays The hot swap drive bay assemblies come with a backplane board and a fan. Each drive slot contains a drive carrier with a plastic air baffle. Removing and installing a hot-swap drive bay To remove a hot-swap drive bay Turn off power to the server and unplug the AC power cords from the power source.
  • Page 117 Label Description Screws C cable Chassis intrusion cables Note: Although not necessary, for easier handling, you might want to remove any drives installed in the drive bay assembly before proceeding. If both hot swap drive bays are installed, loosen two of the screws that secure one side of the other drive bay to the front subchassis.
  • Page 118 If another hot-swap drive bay is already installed, loosen two of the screws that secure one side of the other drive bay to the front subchassis. Loosening the other drive bay allows the drive bay enclosure to expand slightly, making it easier to remove the drive bay assembly.

  • Page 119: Power Distribution Board

    Power distribution board Replacing the power distribution board Remove the front and rear access covers (refer to page 46 and page 44). Open the front subchassis and remove the electronics bay (refer to page 47 and page 49). Partially remove the power supplies (refer to page 84) to disengage the power supply connectors from the power distribution board.
  • Page 120 Label Description Power supply module Remove the two plastic rivets and the plastic overlay from the power distribution board. Attach the plastic overlay to the new power distribution board using the two plastic rivets. 10 Grasp the new power distribution board and overlay with the power supply connectors facing the power supply bays.

  • Page 121: Fan Distribution Board

    Fan distribution board The fan distribution board is located in the foam fan baffle and provides power and signal circuitry for the hot-swappable fans. Replacing the fan distribution board Remove the front access panel (page 46). Remove all fan modules from the foam fan baffle (page 88). Remove the mainboard ribbon cable and the power cable from the fan distribution board.
  • Page 122 Gently press outward on two corners of the foam to spread open the fan distribution board slot in the foam fan baffle and rotate the board into place. Connect the mainboard ribbon cable and the power cable. 10 Install the fan modules. 11 Install the front access panel.

  • Page 123: Foam Fan Baffle

    Foam fan baffle Removing and installing the foam fan baffle To remove the foam fan baffle Remove the front access panel (page 46). Remove all fan modules from the foam fan baffle (page 88). Remove the fan distribution board (page 105). Gently bend the ends of the foam baffle (Figure 56, A) toward each other to release the baffle notches from the tabs of the front subchassis.
  • Page 124 To install the foam fan baffle Position the fan baffle so the holes in the bottom of the baffle are aligned with the four hot swap drive bay mounting screws (or holes) in the front subchassis. Gently bend back the ends of the foam baffle (Figure 56, A), then push down and slide the baffle straight into the chassis until the tabs on the front subchassis mate with the corresponding notches in the baffle.

  • Page 125: Hot-Plug Indicator Board

    Hot-plug indicator board Replacing the hot-plug indicator board Remove the rear access panel (refer to page 44). Disconnect the ribbon cable from the end of the hot-plug indicator board. Remove the two plastic rivets that secure the board to the electronics bay (Figure 57, C).
  • Page 126 Label Description Rivet sleeve Rivet Place the end of the new hot-plug indicator board into the notched bracket in the back of the electronics bay. Align the plastic rivet sleeves in the chassis back panel with the two mounting holes in the board and press the sleeves into the holes.

  • Page 127: Bios Setup

    4 BIOS setup...
  • Page 128 This chapter gives information about the system BIOS and discusses how to configure the system by changing the settings of the BIOS parameters.

  • Page 129: Bios Setup

    BIOS setup Use BIOS setup to change the system configuration defaults. You can run BIOS setup with or without an operating system being present. BIOS setup stores most of the configuration values in the battery- backed CMOS; the remainder are stored in flash memory. The values take effect when the system is booted.

  • Page 130: Using Bios Setup

    To clear the CMOS memory using the front panel buttons Power down the server. Press the Reset button and hold it down for four seconds or more; while holding down the reset button, press the power button. Release both buttons at the same time. To clear the CMOS memory using CMOS Clear jumper Power down the server.
  • Page 131 Press: When an option is grayed out and not accessible, you cannot change or configure the option in that menu screen for one of the following reasons: • The option is auto-configured or auto-detected. • The field is informational only. •...

  • Page 132: Main

    Main The Main menu displays basic and important information about the system. These information is necessary for troubleshooting and may be required when asking for technical support. Parameter Description System TIme Sets the time following the hour-minute-second format. System Date Sets the date following the weekday-month-day-year format.
  • Page 133 Parameter Description Hard Disk Sets an interval time between Pre-delay boot up and BIOS access of the hard drive. This is to prevent the system from hanging up when BIOS accessed it prior to drive initialization. Primary IDE Press Enter to access the Master Primary IDE Master submenu.

  • Page 134: Primary Ide Master/Slave

    4 BIOS setup Primary IDE Master/Slave These two IDE submenus let you define the parameter settings related to the IDE drives. Primary IDE Master Primary IDE Slave...
  • Page 135 Parameter Description Type Driver type Multi-Sector Enhances disk performance depending on Transfers the hard disk in use. If you set this parameter to Auto, BIOS setup automatically detects if the installed hard disk drive supports the Block Mode function. If supported, it allows data transfer in blocks (multiple sectors) at a rate of 256 bytes per cycle.

  • Page 136: Processor Settings

    Processor Settings This submenu lets you set parameter settings related to the installed processor(s). Parameter Description Processor Retest Clears the processors’ historical status and resets all processors during the next bootup. Options include Yes and No. Processor Speed The processor speed is the speed at which a Settings microprocessor executes instructions.

  • Page 137: Advanced

    Advanced The Advanced menu contains parameter values that define how the system behaves on startup. Warning! Be cautious in setting parameter values in the Advanced menu as any incorrect value may cause the system to malfunction. Parameter Description Memory Press Enter to access the Memory Configuration Configuration submenu.
  • Page 138 Parameter Description Reset Select whether to delete data stored in Configuration the ESCD (Extended System Configura- Data tion Data) area. When this parameter is set to Yes, current data is deleted. NumLock Activates the Num Lock function upon booting. Memory/ Select whether to boot or pause the Processor Error system when a memory or processor...

  • Page 139: Memory Configuration

    Memory Configuration This submenu allows you to configure the advanced system memory functions. Parameter Description DIMM Group # Indicates the status of a particular bank 1/2/3 Status of memory modules. Memory Retest Clears the memory error status. Extended RAM Selects the type of extended testing to Step perform on the RAM.

  • Page 140: Pci Configuration

    4 BIOS setup PCI Configuration This submenu lets you specify the settings for the PCI devices. Press Enter to access the submenu screen of the parameters shown in the screen below.
  • Page 141 Hot-plug PCI Control This submenu lets you specify the settings for the PCI hot-plug slots. Parameter Description Reserving Determines the memory space to be memory space assigned for each empty PHP (PCI Hot for PHP Plug) slot. Options include: Disabled - None Minimum - 6 <...
  • Page 142 Empty Bus Default Speed This submenu lets you specify the speed and capability settings of the PCI hot-plug slots. Parameter Description PCI Slots 5 - 6 If no card is present in any of the PCI-X capable PCI bus, the speed and capability setting will automatically be PCI Slots 7 - 8 assigned.
  • Page 143 Embedded SCSI This submenu lets you specify the settings of the onboard SCSI controller. Parameter Description SCSI Controller Enables or disables the onboard SCSI controller Option ROM Initializes device expansion ROM for Scan the onboard SCSI controller Option Disabled Enabled Disabled Enabled...
  • Page 144 Embedded NIC 1 (10/100) This submenu lets you specify the settings of the embedded LAN controller 1. Parameter Description LAN Controller 1 Enables or disables the onboard LAN (10/100) controller for RDM function Option ROM Initializes device expansion ROM for Scan the onboard LAN controller 1 4 BIOS setup...
  • Page 145 Embedded NIC 2 (Gbit) This submenu lets you specify the settings of the embedded LAN controller 2. Parameter Description LAN Controller 2 Enables or disables the onboard (Gbit) gigabit LAN controller Option ROM Initializes device expansion ROM for Scan the gigabit LAN controller Option Disabled Enabled...
  • Page 146 Embedded Voice Controller This submenu lets you specify the settings of the embedded voice controller. Parameter Description VGA Controller Enables or disables the onboard VGA controller 4 BIOS setup Option Disabled Enabled...

  • Page 147: I/O Device Configuration

    PCI Slot 1 - 8 This submenu lets you initialize device expansion ROM. I/O Device Configuration This submenu lets you define the parameter settings for the system’s parallel and serial ports.
  • Page 148 Parameter Description Serial Port A/B Base address and IRQ (interrupt request) Base I/O Address setting for serial port A/B. Options Interrupt include: Enabled - user assigned configuration Disabled - no configuration Auto - configuration is assigned by BIOS or the system operating system Parallel Port Mode, base address, IRQ, and DMA channel for the parallel port.

  • Page 149: Advanced Chipset Control

    Advanced Chipset Control This submenu lets you specify the settings for the system’s wake-up functions . Parameter Description Wake on LAN Enables or disables the Wake on LAN function Wake on Ring Enables or disables the Wake on Ring function Sleep Button Enables or disables chassis support for separate power and sleep buttons...

  • Page 150: Security

    Security The Security menu allows you to safeguard and protect the system from unauthorized use by setting up access passwords. Parameter Description User Password is Secures your system against unauthorized use. Once you set this password, you have to type it whenever you boot the system.
  • Page 151 Parameter Description Secure Mode Set a period of keyboard/mouse Timer inactivity before Secure Mode is activated. Hot Key Select a key to be used in combination (CTRL + ALT + _) with (CTRL + ALT + _) to serve as a hot key in activating Secure Mode.
  • Page 152 To set a security password Use the up/down keys to highlight a set password parameter then press Enter. A password box will appear. Type a password. The password may consist of up to six alphanumeric characters (A-Z, a-z, 0-9). Retype the password to verify the first entry. Press Enter.
  • Page 153 To change the Supervisor/User password Use the up/down keys to highlight either set password parameters then press Enter. Type the original password then press Enter. Type a new password then press Enter. Retype the password to verify the first entry then press Enter again.

  • Page 154: Server

    Server The Server menu allows you to configure parameter settings related to server management. Parameter Description System Press Enter to access the System Management Management submenu. Console Press Enter to access the Console Redirection Redirection submenu. Service Displays the current service Partition Type partition type.
  • Page 155 Parameter Description FRB-2 Policy Selects an action to implement when an FRB-2 failure occurs, that is whether to disable the BSP (Boot Strap Processor) or not. An FRB-2 failure occurs if the system fails to respond after six minutes of bootup attempt. Thermal Sensor Specifies whether BIOS will disable boot when system temperature is...

  • Page 156: System Management

    4 BIOS setup System Management This submenu displays a list of information regarding the system hardware. All parameters are non-configurable in user mode.

  • Page 157: Console Redirection

    Console Redirection This submenu lets you specify the settings for connecting to the RDM Manager station. Parameter Description Serial Port Selects the serial port to be used for Address connecting to the RDM Manager. Baud Rate This parameter lets you set the RDM connection transfer rate.

  • Page 158: Boot

    4 BIOS setup Boot The Boot menu displays a list of removable device(s) and hard disk(s) available in the system.

  • Page 159: Exit

    Exit The Exit menu displays the various options to quit from the BIOS setup. Highlight any of the exit options then press Enter. Parameter Description Exit Saving Saves changes made and close the BIOS setup. Changes Exit Discarding Discards changes made and close the BIOS setup. Changes Load Setup Loads the factory-default settings for all BIOS setup...
  • Page 160 4 BIOS setup...

  • Page 161: Appendix A: System Rack Installation

    Appendix A: System rack installation...
  • Page 162 This appendix describes the procedures for configuring the system in a rack-mount fashion.

  • Page 163: System Rack Installation

    System rack installation The Altos G900 server system is available in both rack-mount and tower configuration. A rack mount kit is available for customers who want to convert a tower-mounted system to rack-model design. To purchase a rack mount kit, contact your local Acer representative or order directly from www.acer.com.tw.

  • Page 164: Tools And Supplies Needed

    • Bag of mounting hardware (bushings and screws) You must also purchase the rack-mount rail kit for the Altos G900 server platform to complete the conversion from tower to a rack- mount configuration. Figure 59 - Rack-mount kit components Rack bezel and keys (2)
  • Page 165 assemblies. The anchors must be able to withstand a force of up to 113 kg (250 pounds). You must also consider the weight of any other device installed in the rack. MAIN AC POWER DISCONNECT: You are responsible for installing an AC power disconnect for the entire rack unit.

  • Page 166: Rack Conversion Procedures

    Rack conversion procedures This section describes the procedures to install the contents of the rack conversion kit. Unless otherwise specified, all references to chassis directions (top, bottom, left, right, front, and rear) refer to a chassis in rack orientation when you are facing the front of the chassis. Be sure to observe the safety and ESD precautions in the “Installation precautions”...

  • Page 167: Removing The Left Panel

    Figure 60 - Removing the bottom panel Removing the left panel Loosen the screw (Figure 61, A) on the rear edge of the left panel. Slide the cover toward the rear of the chassis (Figure 61, B) and lift it off.

  • Page 168: Removing The Original Tower Bezel

    Removing the original tower bezel You must remove the bezel that originally came with the tower configuration of the Altos G900 server platform and, later in the installation, replace it with the bezel from the rack conversion kit. Move the chassis so the door hangs over the edge of your workbench.

  • Page 169: Removing The Feet

    Figure 62 - Removing the original tower bezel Note: Do not throw away the keys from the original tower bezel. The keys and lock on each bezel are paired together and will not work with a different bezel. The lockset and the keys both have a stamped number on them, and these numbers must match for the keys to work.

  • Page 170: Installing The Rack Bezel

    Remove the screw (Figure 63, B) that holds the rear foot to the chassis, slide the foot upward, then remove the foot. Note: If the rack system will ever be converted back to a tower configuration, be sure to keep all unused tower parts—the tower bezel, keys, bottom and left panels, feet, and two screws—for future use.

  • Page 171: Installing The Bushings On The Chassis

    Insert each tab in the corresponding slot and push the bezel against the front of the chassis until it is fully seated. Installing the bushings on the chassis You need six bushings and screws to install the rack rails on the system, three per side.

  • Page 172: Installing The Handles And Rails

    Attach the three bushings on the left frame wall of the chassis (Figure 65, E) in the pattern shown in Figure 65 using the same procedure described in step 1. Figure 65 - Installing the bushings Installing the handles and rails To complete the installation the rack conversion kit contents, you must also have the rack-mount rail kit.
  • Page 173 Extend the inner rail out of the rail assembly until the component rail release latch clicks. Hold down the latch and slide out the inner rail out of the rail assembly. Do the same thing to the other assembly rail. Figure 66 - Sliding out the inner rails Install the outer rails to the rack.
  • Page 174 Attach the inner rails to the server. Figure 68 - Installing the inner rails to the server Attach the rack handles to the server. Figure 69 - Installing the rack handle to the server Appendix A: System rack installation...
  • Page 175 Slide the server into the rack. Figure 70 - Mounting the server to the rack...
  • Page 176 Appendix A: System rack installation...

  • Page 177: Appendix B: System Management

    Appendix B: System management...
  • Page 178 This appendix gives information about the software programs and utilities bundled with your system.

  • Page 179: Software And Utilities

    Software and utilities Your system came bundled with several software programs and utilities designed to streamline your server's operations. These utilities may include any of the following: • BIOS setup For modifying server board set features, including setting time, date, and system passwords; setting the boot device priority; configuring the diskette drive and serial ports;...

  • Page 180: Integrated Hardware System Management

    Figure 71 - Integrated system management Baseboard management controller The Altos G900 system incorporates a baseboard management controller (BMC), which is a dedicated microcontroller for system management activities. The BMC performs the following functions: •...

  • Page 181: Field Replaceable Units And Sensor Data Records

    • Provides the main front panel control functions (power on/off, reset, and so on). Field replaceable units and sensor data records Field replaceable units (FRUs) are major modules in the chassis that contain active electronic circuitry. FRUs can store information such as board serial number, part number, name, and asset tag that can be read using the System Setup Utility (refer to page 168).

  • Page 182: Platform Event Management

    Platform event management Events can trigger alerts and other actions by the BMC. The server is configured with the following set of standard events: • Temperature sensor out of range • Voltage sensor out of range • Fan failure • Chassis intrusion •...

  • Page 183: Emergency Management Port

    Emergency management port The emergency management port (EMP) refers to the use of the COM2 port, with either an external modem or direct serial connection, for remote management. The BMC controls the port and interfaces with remote access software, such as the Direct Platform Control application in ASMe.

  • Page 184: System Setup Utility

    System Setup Utility The System Setup Utility (SSU) program is located on the System CD. Run the System Setup Utility to: • Set boot device priority • Set passwords and security options • View system events • View FRU information •...

  • Page 185: Running The Ssu

    Alternatively, if you have a workstation with the Microsoft Windows operating system, you can insert the CD into that system and create the diskettes on that system. Running the SSU When the SSU starts in the default local execution mode, it accepts input from the keyboard or mouse.

  • Page 186: Working With The Gui

    Working with the GUI You can access features of the GUI using the mouse or keyboard: • Mouse • Click once to choose menu items and buttons or to select items in a list, such as the Available Tasks list. •...

  • Page 187: Setting Boot Device Priority

    • Mode Lets you set the desired expertise level: novice, intermediate, or expert. The expertise level determines which tasks are visible in the Available Tasks section and which actions each task performs. For a new mode setting to take effect, you must exit the SSU and restart it.

  • Page 188: Setting The User Password

    Setting the admin password The Admin Password button lets you set or change the admin password used by both the SSU and the system BIOS. This option is not available if both an admin and a user password are set and you entered only the user password when you started the SSU.

  • Page 189: Viewing The System Event Log

    Setting security options In the Security window, click the Options button. For each option, select the desired setting from the list. The options are: • Security Hot • Secure Mode Timer • Secure Mode Boot • Video Blanking • Floppy Write •...

  • Page 190: Viewing Fru Information

    Use the File and SEL menu items to work with the SEL information: • Open Views data from a previously saved SEL file. • Save As Saves the currently loaded SEL data to a file. • Properties Displays information about the SEL. •...

  • Page 191: Viewing Sensor Data Records

    • Properties Displays the number of FRU devices in the system and the number being displayed. Only FRU devices with valid FRU areas are displayed. • Reload Refreshes the display by reading the current FRU entries from the server. • Sort By Sorts the displayed events by event number, time stamp, sensor type and number, event...

  • Page 192: Updating System Firmware And Bios

    • Reload Refreshes the display by reading the SDR data from the server. Updating system firmware and BIOS Using the SSU, you can update the BIOS, update the firmware, and verify the firmware. You can also update the BIOS and firmware without using the SSU.

  • Page 193: Alerting For Platform Events

    Data is saved from all sources. There is no way to choose only certain pieces of configuration data to save. You can also restore the information from a saved configuration file. Note: BIOS passwords are stored in the file. Restoring a configuration can change passwords on a server.
  • Page 194 To set up paging alerts To set up the server to send alerts as telephone pages: Install an external modem on the Emergency Management Port (COM2). From the SSU Main window, choose Platform Event Manager (PEM). In the PEM window, click Configure EMP. In the corresponding boxes, enter the following command strings for the modem attached to the EMP port: •...
  • Page 195 In the Blackout Period box, enter the minimum time, in minutes, between successive pages. The valid range is [0 - 255] where 0 disables the blackout period. Setting a blackout period can save you from being flooded with repeat pages. After you receive a PEP page, no additional pages are sent by PEP for the duration of the blackout period.
  • Page 196 To set up LAN alerts To set up the server to send alerts over the LAN: Configure the remote system to receive alerts. For more information, see the documentation for ASMe. From the SSU Main window, choose Platform Event Manager (PEM).

  • Page 197: Managing The Server Remotely

    If you want the alert to be broadcast to an entire subnet, enter the IP address for the subnet. From the Options menu, choose Configure Event Actions. 10 In the BMC LAN Alerting Actions window, move the events that you want to generate an alert to the Enabled column and move all other events to the disabled column using the following buttons: •...
  • Page 198 In the PEM window, click Configure LAN. If you want to require a password for remote access, enter the password in the Enter New Password box and in the Verify New Password box. Passwords can be from 1 to 16 characters long, using any ASCII character in the range [32-126].
  • Page 199 • Subnet Mask Click Save to save the changes. Click Close to return to the PEM window. Setting up remote modem or serial access To configure remote modem or serial access: From the SSU Main window, choose Platform Event Manager (PEM).

  • Page 200: Exiting The Ssu

    • Disabled From the Restricted Mode list, choose either: • Enabled A remote system can initiate a connection, but cannot perform control operations such as power down, reset, or front panel NMI. • Disabled The remote system has full control of the server. From the Connection Mode list, choose either: •...

  • Page 201: Fru/Sdr Load Utility

    FRU/SDR load utility The Field Replacement Unit (FRU) and Sensor Data Record (SDR) load utility is a DOS-based program used to update the server management subsystem's product level FRU and SDR nonvolatile storage. The utility: • Discovers the product configuration based on instructions in a master configuration file •...

  • Page 202: Command Line Format

    • One or more .fru files describing the system's field replaceable units • A .cfg file describing the system configuration • An .sdr file describing the sensors in the system Command line format The basic command line format is: FRUSDR [-?] [-h] [-d {fru, sdr, smb}] [-cfg filename.cfg] [-fru filename.fru] Option Description -? or -h...
  • Page 203 Using a specified CFG file In most cases, you'll use the standard configuration file master.cfg that is supplied with the utility on the System CD and with software updates: The utility loads the specified CFG file and uses the information in that file to: •...

  • Page 204: Scsiselect

    SCSISelect The Altos G900 system includes an onboard Adaptec with two SCSI channels (A and B). The host adapter includes an ® onboard Adaptec SCSISelect configuration utility that allows you to view and configure the settings of the host adapter and devices in the server.

  • Page 205: Software Updates

    Software updates Your system comes with preinstalled firmware for the system BIOS, baseboard management controller (BMC), and hot-swap controller (HSC). A FRU/SDR load utility is included on the System CD. Updates are available in two forms: • A software update package (SUP) containing all updates (BIOS, BMC, HSC, and FRU/SDR) •...

  • Page 206: Software Update Packages

    At the DOS prompt, for an unformatted diskette, type: or, for an already formatted diskette, type: Press Enter. Software update packages A Software Update Package (SUP) contains all the necessary files to perform BIOS, BMC, HSC, and FRU/SDR, or other software updates. To install a software update package Download the software update along with any ReadMe, Release Notes, and other files listed on the Web page for the update.

  • Page 207: Individual Updates

    Individual updates This section gives procedures for performing individual updates of the BIOS, BMC or HSC firmware, and FRU/SDR data. BIOS updates The IFLASH utility is a DOS-based utility used to install BIOS updates. IFLASH.EXE is included with the BIOS update file. To update the BIOS: Download the software update along with any ReadMe, Release Notes, and other files listed on the Web page for the update.

  • Page 208: Firmware Updates

    Changing the BIOS language You can use the BIOS update utility to change the language used for text in the BIOS setup user interface: Insert the diskette holding the BIOS update files into the floppy drive and boot the server. Follow the instructions that appear on the screen, choosing to update the language files.
  • Page 209 If you are updating the BMC firmware, run the FRU/SDR load utility. For more information on the FRU/SDR load utility, refer to page 185. FRU/SDR updates The Field Replacement Unit (FRU) and Sensor Data Record (SDR) load utility is a DOS-based program used to update the server FRU and SDR configuration.
  • Page 210 Appendix B: System management...

  • Page 211: Appendix C: Equipment Log And Configuration Worksheets

    Appendix C: Equipment log and configuration worksheets...
  • Page 212 This appendix shows sample sheets for recording information about the system. Procedures for calculating the system’s power consumption is also discussed.

  • Page 213: Equipment Log

    Equipment log Use the blank equipment log provided here to record information about the system. Some of this information might be required when running the System Setup Utility (SSU). Manufacturer name and Item model number System Server board set Processor (speed and cache) Video display Keyboard...

  • Page 214: Calculating Power Consumption

    Appendix C: Equipment log and configuration worksheets Calculating power consumption The total combined wattage for the system configuration must be less than the output of your power supplies. Use the two worksheets in this section to calculate the power used by your system. For current and voltage requirements of add-in boards and peripherals, refer to the vendor documents.
  • Page 215 Power Usage Worksheet 1 Device Current (maximum) voltage level +3.3 V +5 V +12 V -12 V Standby PCI slot 5 PCI slot 6 PCI slot 7 PCI slot 8 1st 3.5-inch hard disk drive 2nd 3.5-inch hard disk drive 3rd 3.5-inch hard disk drive...

  • Page 216: Calculating The Total Combined Power Used By The System

    Appendix C: Equipment log and configuration worksheets Power Usage Worksheet 1 Device 3rd 5.25-inch peripheral drive +3.3 V Fans Total Current Calculating the total combined power used by the system From the previous worksheet, enter the total current for each column in the Power Usage Worksheet 2.
  • Page 218 Appendix C: Equipment log and configuration worksheets...

  • Page 219: Appendix D: Troubleshooting

    Appendix D: Troubleshooting...
  • Page 220 This appendix helps you identify and solve problems that might occur while you are using the system.

  • Page 221: Troubleshooting

    Troubleshooting The subsequent sections discuss items you will find useful in managing common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the system. Do not attempt to open the system by yourself. Contact your dealer or an authorized service center for assistance.

  • Page 222: Running New Application Software

    • Are hard disk drives properly formatted or configured? • Are all device drivers properly installed? • Are the configuration settings made with the SSU correct? • Is the operating system properly loaded? Refer to the operating system documentation. • Did you press the system power on/off button on the front panel to turn the server on (the power-on light should be lit)? •...

  • Page 223: After The System Has Been Running Correctly

    If problems persist, contact the software vendor's customer service representative. After the system has been running correctly Problems that occur after the system has been running correctly with no hardware or software changes often indicate equipment failure. However, recent changes made to the system, such as hardware or software that has been added or removed, might also be the source of the problems.

  • Page 224: Verifying Proper Operation Of Key System Lights

    Verifying proper operation of key system lights As POST determines the system configuration, it tests for the presence of each mass storage device installed in the system. As POST checks each device, the activity light for that device should turn on briefly. Check for the following: •...

  • Page 225: Frequently Asked Questions (Faqs)

    Frequently asked questions (FAQs) This section provides possible solutions for specific problems. Try the solutions in the order given. If you cannot correct the problem, contact your service representative or authorized dealer for assistance. Power light does not light Check the following: •...
  • Page 226 • Are the video monitor switch settings correct? • Is the video monitor signal cable properly installed? • Is the onboard video controller enabled? • If you are using an add-in video controller board, do the following: Verify that the video controller board is fully seated in the PCI add-in board connector (and verify that the video monitor is plugged in to the active video controller).
  • Page 227 If the system power LED is on, but the fans are not rotating properly, check the following: • Are any of the fan fault indicators lit? Is so, try replacing the corresponding fan module. • Is the cable from the fan carrier board connected to the mainboard? •...
  • Page 228 • Are all relevant switches and jumpers on the hard drive and adapter board set correctly? • Is the hard drive properly configured? Note: The front panel hard disk indicators are for SCSI devices. The hard drive activity indicator on the front panel lights when a SCSI device controlled by the onboard SCSI host controller is in use.
  • Page 229 The activity indicator doesn't light. • Make sure you've loaded the correct network drivers. • The network might be idle. Try accessing a server. The onboard network interface controller (NIC) stopped working when an add-in adapter was installed. • Make sure the cable is connected to the port from the onboard NIC.
  • Page 230 • Try a different copy of the software to see if the problem is with the copy you are using. • Make sure all cables are installed correctly. • If other software runs correctly on the system, contact your vendor about the failing software.

  • Page 231: Appendix E: Codes And Error Messages

    Appendix E: Codes and error messages...
  • Page 232 This appendix includes tables of codes and error messages that may be encountered when operating the system.

  • Page 233: Standard Bios Post Codes

    Standard BIOS post codes The table below lists the port-80 codes displayed during the boot process. A beep code is a series of individual beeps on the PC speaker, each of equal length. The table describes the error conditions associated with each beep code and the corresponding POST check point code as seen by a port 80h card.
  • Page 234 Beeps 1-2-2-3 1-3-1-1 1-3-1-3 1-3-3-1 1-3-4-1 Appendix E: Codes and error messages Reason BIOS ROM checksum 8254 timer initialization 8237 DMA controller initialization Reset Programmable Interrupt Controller Test DRAM refresh Test 8742 keyboard controller Set ES segment register to 4 GB Autosize DRAM, system BIOS stops execution here if the BIOS does not detect any usable memory DIMMs...
  • Page 235 Beeps 2-1-2-3 2-2-3-1 Reason Initialize interrupt vectors Initialize BIOS interrupts Check ROM copyright notice Initialize manager for PCI Option ROMs Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system Display QuietBoot screen Shadow video BIOS ROM Display copyright notice Display processor type and speed Test keyboard...
  • Page 236 Beeps Appendix E: Codes and error messages Reason Display external cache size Load custom defaults if required Display shadow message Display non-disposable segments Display error messages Check for configuration errors Test real-time clock Check for keyboard errors Test for key lock on Intelligent system monitoring Test coprocessor if present Detect and install external RS232 ports...
  • Page 237 Beeps Reason Clear huge ES segment register Search for option ROMs. One long, two short beeps on checksum failure Shadow option ROMs Set up power management Enable hardware interrupts Set time of day Check key lock Initialize typematic rate Erase F2 prompt Scan for F2 key stroke Enter SETUP Clear in-POST flag...
  • Page 238 Beeps Appendix E: Codes and error messages Reason Try to boot with INT 19 Forced shutdown Flash recovery Interrupt handler error Unknown interrupt error Pending interrupt error Initialize option ROM error Shutdown error Extended Block Move Shutdown 10 error...

  • Page 239: Recovery Bios Post Codes

    Recovery BIOS POST codes The table below lists the port-80 codes displayed during a recovery boot process. Reason Initialize chip set Initialize bridge Initialize processor Initialize timer Initialize system I/O Check forced recovery boot Validate checksum Go to BIOS Initialize processors Set 4 GB segment limits Perform platform initialization Initialize PIC and DMA...
  • Page 240 Reason Initialize boot Restore segment limits to 64 KB Boot mini DOS Boot full DOS Appendix E: Codes and error messages...

  • Page 241: Bmc Beep Codes

    BMC beep codes The table below lists the beep codes generated by the BMC. Beeps Reason 1-5-1-1 FRB failure (processor failure) 1-5-4-2 Power fault: DC power unexpectedly lost (power control failures) 1-5-4-3 Chipset control failure 1-5-4-4 Power control fault...

  • Page 242: Post Error Messages And Codes

    POST error messages and codes The table below lists POST error codes and their associated messages. The BIOS prompts the user to press a key in case of serious errors. Some of the error messages are preceded by the string "Error" to highlight the fact that these indicate a system that might be malfunctioning.
  • Page 243 Code Error Message 0251: System CMOS checksum bad - Default configuration used 0252: Password checksum bad - Passwords cleared 0260: System timer error 0270: Real time clock error 0271: Check date and time setting 02B0: Diskette drive A error 02B2: Incorrect Drive A type - run SETUP 02D0:...
  • Page 244 Code Error Message 0B60: DIMM bank 1 has been disabled 0B61: DIMM bank 2 has been disabled 0B62: DIMM bank 3 has been disabled 0B6F: DIMM bank with error is enabled 0B70: The error occurred during temperature sensor reading 0B71: System temperature out of the range 0B74:...
  • Page 245 Code Error Message 0B92: Internal Use Area of BMC FRU corrupted. 0B93: BMC SDR Repository empty. 0B94: IPMB signal lines do not respond. 0B95 BMC FRU device failure. 0B96 BMC SDR Repository failure. 0B97 BMC SEL device failure. 0BB0: SMBIOS - SROM data read error 0BB1: SMBIOS - SROM data...
  • Page 246 Code Error Message Invalid System Configuration Data System Configuration Data Read Error Resource Conflict System Configuration Data Write error Warning: IRQ not configured 8503: Incorrect memory speed in location: XX, XX, … Appendix E: Codes and error messages Failure Description System configuration data destroyed System configuration data...

  • Page 247: Index

    Index ACPI ASMe baseboard management controller BIOS setup Advanced Advanced Chipset Control Floppy Configuration I/O Device Configuration Memory Configuration PCI Configuration Boot Exit introduction Main Primary IDE Master/Slave Processor Settings Security changing a password removing the User pass- word setting passwords Supervisor password User password Server...
  • Page 248 power supply processors SCSI controller system fan system management integrated system management system physical specifications system rack installation procedures rack mount kit contents tools and supplies warnings and precautions system setup hardware setup pre-setup instructions pre-setup safety reminders setup reminders software setup turning on server System Setup Utility...

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