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Accidental help calls:
Response Associate will respond to your call and ask if you need help.
Just tell them that it was pressed accidentally and that you do not need
assistance. Don't be concerned that you are bothering Lifeline; we just
want to be sure that you are all right.
Setting up a new Help Button
If you receive a replacement Help Button, you will need to set it up to
work with your Home Communicator. You'll need to be within arm's
reach of the Home Communicator to set up your replacement Help
Button.
If more than one Help Button is used in your home, gather them all for
this process. You will need to reprogram them all, even if you are only
replacing one of them.
1. Make sure that your Home Communicator is ON and that you have
your replacement Help Button in hand.
2. PRESS and HOLD DOWN the
Message button on the Home
Communicator. The Home
Communicator will beep and
announce: "Continue to hold the
Message button for AutoLearn. When
you are ready for Range Test, please
release the Message button."
Do not release the Message button until you get to Step 5.
If you accidentally press your Help Button, a
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