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User's Guide
User's Guide
BASIC
BASIC
This guide provides information concerning the installation, basic operation
and troubleshooting on windows.
ADVANCED
This guide provides information about the installation, advanced configuration, operation
and troubleshooting on various OS environments.
Some features may not be available depending on models or countries.
C43x series
C43xW series

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Summary of Contents for Samsung xpress C43x series

  • Page 1 User’s Guide User’s Guide C43x series C43xW series BASIC BASIC This guide provides information concerning the installation, basic operation and troubleshooting on windows. ADVANCED This guide provides information about the installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries.
  • Page 2: Table Of Contents

    BASIC Available maintenance parts 1. Introduction Storing the toner cartridge Redistributing toner Key benefits Replacing the toner cartridge Features by model Replacing the waste toner container Useful to know Replacing the imaging unit About this user’s guide Cleaning the machine Safety information Tips for moving &...
  • Page 3: Introduction

    1. Introduction This chapter provides information you need to know before using the machine. • Key benefits • Features by model • Useful to know • About this user’s guide • Safety information • Machine overview • Control panel overview •...
  • Page 4: Key Benefits

    (see "Using the NFC feature" on page 125). • To save paper, you can print multiple pages on a single sheet of paper (see • You can print on the go from your smartphone or computer using Samsung "Using advanced print features" on page 140).
  • Page 5 Key benefits Wide range of functionality and application support • Using the USB cable or a network cable - You can connect and set various wireless network settings using a USB cable or a network cable. • Using the Wi-Fi Direct - You can conveniently print from your mobile device using the Wi-Fi or Wi-Fi Direct feature.
  • Page 6: Features By Model

    Features by model Some features and optional goods may not be available depending on model or country. Operating System Operating System C43x series C43xW series ● ● Windows ● ● ● ● Linux (●: Supported)
  • Page 7 To use the Easy Eco Driver features, the Eco Driver Pack must be installed. c. The printer driver includes a user interface that is optimized for touchscreens. To use this UI, click Samsung Printer Center > Device Options and then select Stylish User Interface (see "Using Samsung Printer Center"...
  • Page 8 ● Manual duplex (2-sided) printing a. Depending on your country, wireless LAN card may not be available. For some countries, only 802.11 b/g can be applied. Contact your local Samsung dealer or the retailer where you bought your machine. b. Setting the ECO settings is available from the windows driver.
  • Page 9: Useful To Know

    • Replace the toner cartridge. Where can I purchase accessories or supplies? The machine does not print. • Inquire at a Samsung distributor or your retailer. • Visit www.samsung.com/supplies. Select your country/region to view product service information. • Open the print queue list and remove the document from the list (see "Canceling a print job"...
  • Page 10: About This User's Guide

    About this user’s guide This user's guide provides information for your basic understanding of the General icons machine as well as detailed steps to explain machine usage. • Do not discard this manual, and keep it for future reference. • Read the safety information before using the machine.
  • Page 11: Safety Information

    Safety information These warnings and precautions are included to prevent injury to you and Operating environment others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference.
  • Page 12 Safety information Caution Operating method During an electrical storm or for a period of non-operation, Caution remove the power plug from the electrical outlet. This could result in electric shock or fire. Be careful, the paper output area is hot. Do not forcefully pull the paper out during printing.
  • Page 13 Safety information Do not block or push objects into the ventilation opening. Place the machine in the environment where it meets the operating temperature and humidity specification. This could result in elevated component temperatures which can cause damage or fire. Do not use the machine when it is below freezing temperature or has recently been moved from a location below freezing Use of controls or adjustments or performance of procedures other...
  • Page 14 Safety information Do not place the machine on an unstable surface. Caution The machine could fall, causing injury or machine damage. Use only No.26 AWG or larger, telephone line cord, if necessary. Before moving the machine, turn the power off and disconnect all cords.
  • Page 15 Unplug this product from the wall outlet before cleaning the fire or electric shock. inside of the machine. Do not clean the machine with benzene, • The machine should only be repaired by a Samsung service paint thinner or alcohol; do not spray water directly into the technician.
  • Page 16 Safety information When storing consumables such as toner cartridges, keep them away from children. Toner dust can be dangerous if inhaled or ingested. Using recycled consumables, such as toner, can cause damage to the machine. In case of damage due to the use of recycled consumables, a service fee will be charged.
  • Page 17: Machine Overview

    Machine overview Components The actual component may differ from the illustration below. Some components may change depending on the configuration. Machine Quick installation guide Power cord Software CD Misc. accessories a. The software CD contains the print drivers, user’s guide, and software applications. b.
  • Page 18 Machine overview Output tray Front cover release button Front view Output support NFC tag Top cover Toner cartridges • This illustration may differ from your machine depending on its model. • Some features and optional goods may not be available depending on Control Panel 10 Waster toner container model or country (see "Features by model"...
  • Page 19 Machine overview Rear view • This illustration may differ from your machine depending on its model. • Some features and optional goods may not be available depending on model or country (see "Features by model" on page 6). Rear cover Power receptacle USB port Network port...
  • Page 20: Control Panel Overview

    Control panel overview Configures the wireless network connection easily without a This control panel may differ from your machine depending on its model. computer (see "Wireless network setup" on page 107). There are various types of control panels. • Manual print - Press this button each time you load a sheet of paper in the (WPS) tray if you have selected Manual Feeder for Source in your...
  • Page 21 Control panel overview You can stop an operation at any time. You also can do the following functions. • Configuration sheet - Press and hold this button for about 2 seconds until the green LED blinks slowly, and release. • Prints event log report / usage counter (Cancel) - Press and hold this button for about 4 seconds until the green LED blinks quickly, and release.
  • Page 22: Turning On The Machine

    Turning on the machine Keep in mind that you should use the power cord supplied with the machine. Otherwise, it can cause damage or fire to the machine. Connect the machine to the electricity supply first. press (Power/Wake Up) button on the control panel. If you want to turn the power off, press and hold (Power/Wake Up) button for about 3 seconds.
  • Page 23: Installing The Driver Locally

    Installing the driver locally A locally connected machine is a machine directly attached to your computer If the installation window does not appear, from Charms, select Search > Apps and search for Run. Type in X:\Setup.exe, replacing using a USB cable. If your machine is attached to a network, skip the following “X”...
  • Page 24 Samsung website, www.samsung.com >find your product > Support or downloads. • If you want to install Samsung’s printer management tools, you need to install them using the supplied software CD. Make sure that your computer is connected to the Internet and powered Make sure that the machine is powered on.
  • Page 25: Reinstalling The Driver

    Follow the instructions in the window. From the Start menu, select Programs or All Programs > Samsung • If you cannot find a Samsung Printer Software tile, unintstall from the Printers > Uninstall Samsung Printer Software. desktop screen mode.
  • Page 26: Learning The Basic Usage

    2. Learning the Basic Usage After installation is complete, you may want to set the machine’s default settings. Refer to the next section if you would like to set or change values. This chapter provides information about the overall menu structure and the basic setup options.
  • Page 27: Media And Tray

    To change the size, you need to adjust the paper guide. • Using print media that does not meet these specifications may cause problems or require repairs. Such repairs are not covered by Samsung’s warranty or service agreements. • Make sure not to use the inkjet photo paper with this machine. It could cause damage to the machine.
  • Page 28 Media and tray Press and unlatch the guide lock in the tray, pull the tray out manually. Loading paper in the tray Then adjust the paper length guide and paper width guide. Pull out the paper tray (see "Tray overview" on page 27). Flex or fan the edge of the paper stack to separate the pages before loading papers.
  • Page 29 Media and tray Place the paper with the side you want to print facing up. For paper smaller than Letter-sized, press and unlatch the guide lock in the tray, push the tray in manually. Then adjust the paper length guide •...
  • Page 30 Media and tray Squeeze the paper width guide and slide it to the edge of the paper stack Insert the paper tray. without causing it to buckle. Close the paper cover. When you print a document, set the paper type and size for the tray (see "Setting the paper size and type"...
  • Page 31 Media and tray The tray is preset to Letter or A4 size, depending on your country. To change the Squeeze the paper width guide and slide it to the edge of the lever. size to A4 or Letter, you must adjust the lever and paper width guide properly. Pull the tray out of the machine.
  • Page 32 ● Color paper mismatch error. ● CardStock • You change the paper setting set in the machine from Samsung Easy Printer ● Labels Manager program or SyncThru™ Web Service. ● Preprinted If your machine is connected to the local, you can set the machine’s setting from Samsung Easy Printer Manager >...
  • Page 33 Media and tray Labels • Make sure that there is no exposed adhesive material between labels. Exposed areas can cause labels to peel off during printing, which can cause paper jams. Exposed adhesive can also cause damage to machine To avoid damaging the machine, use only labels designed for use in laser components.
  • Page 34: Preprinted Paper

    - If your machine is connected to the local, you can set the machine’s setting from Samsung Easy Printer Manager > Advanced Setting > Device Settings (see "Using Samsung Easy Printer Manager" on • Must be printed with heat-resistant ink that will not melt, vaporize, or page 162).
  • Page 35: Basic Printing

    Basic printing Select your machine from the Select Printer list. For special printing features, refer to the Advanced Guide (see "Using advanced print features" on page 140). Printing If you are a Mac or Linux user, refer to the "Mac printing" on page 147 or "Linux printing"...
  • Page 36 Basic printing Open the document you want to print. Canceling a print job Select Print from the file menu. If the print job is waiting in the print queue or print spooler, cancel the job as Select your machine from the Select Printer. follows: Click Properties or Preferences.
  • Page 37: Using A Favorite Setting

    Printer Center" on page 156). Using a favorite setting The Favorites option, which is visible on each preferences tab except for the Samsung tab, allows you to save the current preferences for future use. To save a Favorites item, follow these steps: Click Save.
  • Page 38 Service (Settings tab > Machine Settings > System > Eco Settings) or default setting of Eco mode is Multiple Pages per Side (2) and Toner Save. Samsung Easy Printer Manager (Device Settings > Eco), the On force Some features may not be available depending on the model.
  • Page 39 Basic printing Eco options • Printer Default: Follows the settings from the machine's control panel. • None: Disables Eco mode. • Eco Printing: Enables eco mode. Activate the various Eco items you want to use. • Password: If the administrator fixed to enable the Eco mode, you have to enter the password to change the status.
  • Page 40: Maintenance

    3. Maintenance This chapter provides information about purchasing supplies, accessories and maintenance parts available for your machine. • Ordering supplies and accessories • Available supplies • Available maintenance parts • Storing the toner cartridge • Redistributing toner • Replacing the toner cartridge •...
  • Page 41: Ordering Supplies And Accessories

    Available accessories may differ from country to country. Contact your sales representatives to obtain the list of available supplies, and maintenance parts. To order Samsung-authorized supplies, accessories, and maintenance parts, contact your local Samsung dealer or the retailer where you purchased your machine.
  • Page 42: Available Supplies

    Samsung does not recommend using non-genuine Samsung toner cartridge such as refilled or remanufactured toner. Samsung cannot guarantee non-genuine Samsung toner cartridge's quality. Service or repair required as a result of using non-genuine Samsung toner cartridges will not be covered under the machine’s warranty.
  • Page 43: Available Maintenance Parts

    Replacing maintenance parts can be performed only by an authorized service provider, dealer, or the retailer where you bought the machine. To purchase maintenance parts, contact the retailer where you bought the machine. The replacement period for the maintenance parts is informed by the "Samsung Printer Status"...
  • Page 44: Storing The Toner Cartridge

    Storing the toner cartridge Toner cartridges contain components that are sensitive to light, temperature and humidity. Samsung suggests users follow these recommendations to ensure optimal performance, highest quality, and longest life from your new Samsung toner cartridge. Store this cartridge in the same environment in which the printer will be used. This should be in controlled temperature and humidity conditions. The toner cartridge should remain in its original and unopened package until installation –...
  • Page 45 Toner cartridge usage Samsung Electronics does not recommend or approve the use of non-Samsung brand toner cartridges in your printer including generic, store brand, refilled, or remanufactured toner cartridges.
  • Page 46: Redistributing Toner

    The Toner LED blinks orange. The toner-related message saying that the toner is low may appear on the display. • The computer’s Samsung Printing Status program window appears on the computer telling you which color cartridge is low on toner (see "Using Samsung Printer Status" on page 164).
  • Page 47 Redistributing toner 3. Maintenance...
  • Page 48: Replacing The Toner Cartridge

    Replacing the toner cartridge • Before opening the top cover, close the output support first. • Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge. •...
  • Page 49: Replacing Toner Cartridge

    Replacing the toner cartridge When a toner cartridge has reached the end of life, the Printing Status window appears on the computer, indicating the toner cartridge needs to be placed. 3. Maintenance...
  • Page 50: Replacing The Waste Toner Container

    Replacing the waste toner container When the life span of the waste toner container has expired, the Smart Panel program window appears on the computer, indicating the waste toner container needs to be placed. Otherwise your printer stops printing. • Toner particles can be released inside the machine but it does not mean the machine is damaged. Contact a service representative when print quality problems occur.

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Xpress c43xw series

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