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If you see the message "no portable device present" when your portable device is connected
to the digital entertainment center, check the following:
Is your portable supported? Go to www.hp.com/support/de100c for an updated list
of supported players.
Is your device powered on?
Is the USB cord securely attached to the portable device and the digital entertainment
center?
Does the portable device have sufficient power?
Does the portable device have media in place, if required?
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