Before Calling Service - Philips 26HF5544D User Manual

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Check this list of symptoms and suggested steps to take before requesting service. You may be able to solve the problem
yourself. Note : Please become familiar with the commercial features as described in TV installation / Setup because the
effects of several of these features, if not thoroughly understood might appear as faulty operation.
SYMPTOMS
Installation
TV does not
respond to
commands
(volume, channel,
power), or cannot
be turned on (if it
is off). Or cannot
be turned off (if TV
is on).
Installation
TV turns off by
itself.
Picture
No Picture
Picture
There is picture
but no sound.
Picture Display
Uneven color
(Color)
display.
Picture Display
Double image /
"ghost" image
Picture Display
Snowy / noisy
picture
Power
No power
Remote Control
TV does not
respond to remote
control
Sound
There is sound but
poor or no picture
ITV_Nafta.indd 5

BEFORE CALLING SERVICE

SUGGESTED STEPS TO TAKE
1. Check commercial TV setup (TV installation / setup) menu, including power forced on, Keyboard
Lock, volume minimum / maximum features.
1. TV automatically turns off after approximately 5 minutes when no RF signal is present (unless
POWER ON = FORCED).
2. Check Energy Saving Programmability setting (see ESP) in TV installation / setup.
1. Check that the antenna / cable is connected properly at the rear of the TV.
2. Check Tuning Mode setting (Air / Cable).
3. Possible TV station problem. Try another channel.
1. Try increasing the volume.
2. Check that the sound is not muted. If it is, press the MUTE button on the remote control to
restore sound.
1. Ensure that the TV is not placed near any speakers or magnetic objects.
Check antenna, cable or set-top box.
1. Check antenna, cable and / or setup box connections. Ensure that they are properly connected.
2. Possible electrical interference from appliances or other sources.
Ensure that the TV's AC power cord is plugged into the main socket. If there is still no power, dis-
connect the plug. Wait for 60 seconds and re-attach plug. Turn on the TV again.
1. Check batteries.
2. Aim remote control directly at remote control sensor lens on TV and try pressing any button
on the remote control.
Check picture adjustments (brightness, contrast, color, tint).
5
2006-10-05 5:41:21 PM

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