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6. Customer care and warranty
BLACK DOT DEFECTS
Distance between two black
dot defects*
Total black dot defects of all
types
TOTAL DOT DEFECTS
Total br ight or black dot
defects of all types
Note
1 or 2 adjacent sub pixel defects = 1 dot defect
6.2 Customer Care & Warranty
For warranty coverage information and
additional support requirement valid for your
region, please visit www.philips.com/support
website for details. You may also contact your
local Philips Customer Care Center number
listed below.
Contact Information for China:
Country
Call Center
China
PCCW Limited
ACCEPTABLE
LEVEL
>15mm
5 or fewer
ACCEPTABLE
LEVEL
5 or fewer
Consumer Care
Number
4008 800 008
16
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