Holding A Call; System Hold - Samsung OfficeServ ITP-5021D User Manual
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4. Intercom / Outside Calls
Holding a Call
You can temporarily suspend a conversation without ending the call by placing the call on hold. Or, when
another call is received, you can put your first call on hold and answer the new call. You can simply press the
button on hold again to resume the conversation.
The types of hold available are system hold(general hold), automatic hold, exclusive hold, and consultation
hold.
System Hold
1.
While you are engaged in a conversation,
press the [Hold] button.
2.
The call on hold will flash green on
your IP Phone and this line will flash red
on other stations.
3.
To return to the held call.
Press the line button. The green LED will
stop Flashing.
4.
Resume your conversation with the other party.
NOTE
© SAMSUNG Electronics Co., Ltd.
- While you are on a call, pressing a trunk line button or flashing Call button will
automatically put your first call on hold and connect you to the new call. Refer below.
BASIC FEATURES
Page 57
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