Panasonic KX-TGE220E Operating Instructions Manual

Digital cordless answering system

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Before initial use, see "Getting Started"
on page 10.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
Please access our online customer survey:
http://panasonic.net/pcc/tel/q
TGE2xxE_(en_en)_0307_ver.030.pdf

Operating Instructions

Digital Cordless Answering System
Model No.
1
KX-TGE220E
2014/03/07
15:08:31

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Summary of Contents for Panasonic KX-TGE220E

  • Page 1: Operating Instructions

    Model No. KX-TGE220E Before initial use, see “Getting Started” on page 10. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. Please access our online customer survey: http://panasonic.net/pcc/tel/q...
  • Page 2: Table Of Contents

    Table of Contents Introduction Turning the answering system on/off ..38 Greeting message ........38 Accessory information ........3 Listening to messages .......39 General information ........4 Advanced new message alerting Important Information features ............40 For your safety ..........6 Remote operation ........42 Important safety instructions ......7 Answering system settings ......43 For best performance ........7 Useful Information...
  • Page 3: Introduction

    Replacement batteries may have a different capacity from that of the supplied batteries. By registering the key finder (4 max.) to a Panasonic Digital Cordless Phone and attaching it to an easy-to-lose item in advance, you can locate and find the mislaid item to which the key finder is attached.
  • Page 4: General Information

    R In the event of problems, you should contact your equipment supplier in the first instance. Declaration of Conformity: R Panasonic System Networks Co., Ltd. declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC.
  • Page 5 Introduction For your future reference We recommend keeping a record of the following information to assist with any repair under warranty. Serial No. Date of purchase (found on the bottom of the base unit) Name and address of dealer Attach your purchase receipt here. Helpline Tel.
  • Page 6: Important Information

    Important Information R Do not allow the AC adaptor or telephone line cord to be excessively pulled, bent or For your safety placed under heavy objects. To prevent severe injury and loss of life/ Operating safeguards property, read this section carefully before using the product to ensure proper and safe R Unplug the product from power outlets operation of your product.
  • Page 7: Important Safety Instructions

    R Do not mix old and new batteries. Base unit location/avoiding noise R Do not open or mutilate the batteries. The base unit and other compatible Panasonic Released electrolyte from the batteries is units use radio waves to communicate with corrosive and may cause burns or injury to each other.
  • Page 8: Other Information

    Important Information R Do not place heavy objects on top of the Information for Users on Collection product. and Disposal of Old Equipment and R When you leave the product unused for a used Batteries long period of time, unplug the product from the power outlet.
  • Page 9: Specifications

    Important Information Note for the battery symbol This symbol (B) might be used in combination with a chemical symbol (C). In this case it complies with the requirement set by the Directive for the chemical involved. Note for battery removal procedure Refer to “Battery installation”...
  • Page 10: Getting Started Setting Up

    A DSL/ADSL filter (not supplied) is required if you have a DSL/ADSL service. Note: R Use only the supplied Panasonic AC adaptor PNLV226E. R Use only the supplied telephone line cord. R Follow the directions on the display to set up the unit.
  • Page 11 (without AC adaptor) to the same (page 16). telephone line or to the same telephone line jack using a T-adaptor. Your Panasonic sales shop can offer you more information about connection possibilities. Note for battery installation R Use the supplied rechargeable batteries.
  • Page 12: Controls

    Getting Started Receiver Display Controls N (Off/Power) N (Smart Function Key/Noise Handset reduction key) indicator Charge contacts n Control type Soft keys By pressing a soft key, you can select the feature shown directly above it on the display. (Example: MENU, OK, etc.) Navigator key Navigator keys functions as follows.
  • Page 13: Display Icons

    Getting Started Item Meaning Base unit Speakerphone is on. (page 17) The line is in use. R When flashing slowly: The call is put on hold. R When flashing rapidly: An incoming call is now being received. Missed call (page 36) Eco mode is set to “Eco”.
  • Page 14: Turning The Power On/Off

    Getting Started Item Meaning Icon Action Line in Someone is using the line. Stops recording or playback. Stores phone numbers. IN USE Answering system is being Erases the selected item. used by another handset or the base unit. Allows you to make an intercom call.
  • Page 15: Recording Your Greeting Message

    Getting Started R Even if the handset is placed on the base unit or charger, the feature can be Recording your greeting activated. You can talk or listen to new message messages without lifting up the handset. If you want to perform further operations, lift You can record your own greeting message up the handset.
  • Page 16 Getting Started When this setting is selected, displayed on the handset display instead of – “Eco Plus”: Reduces the base unit transmission power completely in standby mode. When this setting is selected, displayed on the handset display instead of – “Eco Off” (default setting): Turns off eco mode.
  • Page 17: Making/Answering Calls

    Making/Answering Calls Example: If you need to dial the line access number “0” when making outside calls with a Making calls PBX: 0 a MDN (Pause) Lift the handset and dial the phone number. Dial the phone number. a M R To correct a digit, press MCLEARN.
  • Page 18: Useful Features During A Call

    Making/Answering Calls Note: Useful features during a R Please contact your service provider/ telephone company for details and call availability of this service in your area. Hold Handset noise reduction Press MMENUN during an outside call. This feature allows you to hear the voice of the person you are talking to clearly, by MbN: “Hold”...
  • Page 19: Handset Locator

    Making/Answering Calls Transferring calls, conference Mobile locator calls This feature allows you to locate a misplaced Outside calls can be transferred or a mobile phone by pressing the M N button on conference call with an outside party can be the base unit and calling your mobile phone.
  • Page 20: Key Lock

    Making/Answering Calls R To turn key lock off, press M N for about Note: 3 seconds. R When paging the handset, the paged Note: handset beeps for 1 minute. R If you receive an outside call while talking R Calls to emergency numbers cannot be on the intercom, you hear 2 tones.
  • Page 21: Phonebook

    Phonebook change the names of categories (“Friends”, “Family”, etc.). By assigning different ringer Phonebook tones for different categories of callers, you can identify who is calling (category ringer You can add 150 names (16 characters max.) tone), if you have subscribed to Caller ID and phone numbers (24 digits max.) to the service.
  • Page 22: Speed Dial

    Phonebook pauses after the number and PIN as Editing entries necessary (page 17). Find the desired entry (page 21). a MMENUN Speed dial MbN: “Edit” a MOKN Edit the name if necessary. a MOKN You can assign 1 phone number to each of the dial keys (1 to 9) on the handset.
  • Page 23 Phonebook Erasing an entry Press and hold the desired speed dial key (1 to 9). a MMENUN MbN: “Erase” a MOKN MbN: “Yes” a MOKN a M Viewing an entry/Making a call Press and hold the desired speed dial key (1 to 9).
  • Page 24: Programming

    Programming Menu list To access the features, there are 2 methods. n Scrolling through the display menus MMENUN Press MCN, MDN, MEN, or MFN to select the desired main menu. a MOKN Press MCN or MDN to select the desired item from the next sub-menus. a MOKN Press MCN or MDN to select the desired setting.
  • Page 25 Programming Sub-menu 1 Sub-menu 2 Settings Code Settings 2-9 Rings #211 Number of Rings <8 Rings> Auto 1 Minute #305 Recording Time <3 Minutes> Greeting Only – #306 Remote Code Call Screening <On> #310 – – #327 Answer On – –...
  • Page 26 Programming Main menu: “Initial Setup” Sub-menu 1 Sub-menu 2 Settings Code Ringer Setup Off-6 <6> #160 – Ringer Volume – Handset Off-6 <3> #G160 – Ringer Volume – Base Unit <Ringtone 1> #161 – Ringtone (Handset) Do Not Disturb #238 Mode <Off>...
  • Page 27 Programming Sub-menu 1 Sub-menu 2 Settings Code Finder1 #6561 – Key Finder Setup Change Name – 1:Add New Device #6562 Finder2 (for Finder1) #6563 Finder3 – 2:Add New Device (for Finder2) #6564 Finder4 – 3:Add New Device Register – #6571 –...
  • Page 28 Programming Sub-menu 1 Sub-menu 2 Settings Code – #200 Auto Talk <Off> Line Setup 900 msec. #121 *1, *12 Recall/Flash 700 msec. 600 msec. 400 msec. 300 msec. 250 msec. 200 msec. 160 msec. 110 msec. <100 msec.> 90 msec. 80 msec.
  • Page 29: Alarm

    Programming This menu is not displayed when scrolling through the display menus. It is only available in direct command code. This feature allows the unit to automatically adjust the date and time each time caller information including date and time is received. To turn this feature on, select “Caller ID”.
  • Page 30: Do Not Disturb Mode

    Programming R If you have set the alarm, the alarm sounds n Weekly: even if do not disturb mode is turned on. MbN: Select the desired day of the week and press MSELECTN. a MOKN Set the desired time. a MOKN Turning do not disturb mode on/off Enter a text memo (10 characters max.).
  • Page 31: Nuisance Call Block

    Programming Storing a range of numbers Nuisance call block MMENUN#217 This feature rejects calls from unwanted MbN: “Range of Numbers” a MOKN callers (Caller ID subscribers only). The following items are available when storing MMENUN a MbN: “Add” a MOKN phone numbers in the call block list (50 max.).
  • Page 32: Baby Monitor

    Programming MbN: “Yes” a MOKN To monitor with a handset MbN: “Yes” a MOKN a M The internal baby monitor feature is only available between handsets. MMENUN#268 Baby monitor MbN: “On” a MOKN MbN: Select the desired handset number This feature allows you to listen in on a room to monitor with.
  • Page 33: Other Programming

    Programming Note: MbN: “Sensitivity Level” a MOKN R The registered name/number is displayed. MbN: Select the desired setting. a MOKN Turning off the baby monitor The monitored handset cannot be used while Answering the baby monitor baby monitor is set to “On”. n When monitoring with a handset: Press MMENUN on the handset being Press M...
  • Page 34: Registering A Unit

    Programming is displayed. The default setting is MOKN a M “Normal”. MMENUN#729 Displaying the handset name MbN: Selected the desired setting. a MOKN You can select whether or not the handset name is displayed in standby mode. The default setting is “Off”. Note: MMENUN#105 R If you set repeater mode to “On”...
  • Page 35: Registering A Handset To The Base Unit

    Increasing the range of the base unit You can increase the signal range of the base unit by using a DECT repeater. Please use only the Panasonic DECT repeater noted on page 3. Contact your Panasonic dealer for details. Important: R Before registering the repeater to this base unit, you must turn the repeater mode on.
  • Page 36: Caller Id Service

    Caller ID Service phonebook, the stored name in the phonebook is displayed and logged in the Using Caller ID service caller list. Important: R This unit is Caller ID compatible. To use Talking Caller ID Caller ID features, you must subscribe to a Caller ID service.
  • Page 37 Caller ID Service Note: R If is displayed in step 2, not all of the information is shown. To see the remaining information, press MEN. To return to the previous screen, press MFN. R If the entry has already been viewed or answered, “...
  • Page 38: Answering System

    Answering System Base unit Answering system Press MANSWER ON/OFFN to turn on/off the answering system. The answering system can answer and record calls for you when you are unavailable to Handset answer the phone. To turn on: You can also set the unit to play a greeting MMENUN#327 message but not to record caller messages by To turn off:...
  • Page 39: Listening To Messages

    Answering System – If the message recording time (page 43) Operation is set to “Greeting Only”, callers’ MERASEN Erase currently playing messages are not recorded and the unit message plays a different pre-recorded greeting message asking callers to call again. If pressed within the first 5 seconds of a message, the previous message is Resetting to a pre-recorded greeting...
  • Page 40: Advanced New Message Alerting Features

    Answering System Using the Smart Function Key Calling back (Caller ID subscribers only) When is displayed and the indicator flashes slowly, there are new messages. Press MMENUN during playback. Press M N in step 1 on “Using the handset”, MbN: “Call Back” a MOKN page 39.
  • Page 41 Answering System After you answer the new message alert call, Edit the phone number if necessary (24 you can listen to messages from that call digits max.). a MOKN 2 times a M (page 41). Important: Erasing the set phone number R A new message alert is stopped 1 minute MMENUN#338 after the unit starts to call.
  • Page 42: Remote Operation

    Answering System Note: Follow the voice guidance prompts as necessary or control the unit using R Within 10 seconds after listening to new remote commands (page 42). messages, you can press #9 during the call to turn off the new message alert by a When finished, hang up.
  • Page 43: Answering System Settings

    Answering System MMENUN#211 Turning on the answering system MbN: Select the desired setting. a MOKN remotely Dial your phone number from a touch-tone phone. For voice mail service subscribers Let the phone ring 20 times. To receive voice mail and use answering R A long beep is heard.
  • Page 44 Answering System Selecting “Greeting Only” You can select “Greeting Only” which sets the unit to announce a greeting message to callers but not record messages. Select “Greeting Only” in step 2 on “Caller’s recording time”, page 43. Note: R When you select “Greeting Only”: –...
  • Page 45: Useful Information

    Useful Information Voice mail service Voice mail is an automatic answering service offered by your service provider/telephone company. After you subscribe to this service, your service provider/telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy.
  • Page 46 Useful Information Alphabet character table (ABC) Numeric entry table (0-9) Greek character table ( Extended 1 character table ( R The following are used for both uppercase and lowercase: Extended 2 character table ( Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333 TGE2xxE_(en_en)_0307_ver.030.pdf 2014/03/07 15:08:33...
  • Page 47: Error Messages

    Useful Information R The following are used for both uppercase and lowercase: Cyrillic character table ( Error messages Display message Cause/solution Base no power R The handset has lost communication with the base unit. Move closer to the base unit and try again. No link.
  • Page 48 Useful Information General use Problem Cause/solution The handset does not turn R Place the handset on the base unit or charger to turn on the on even after installing handset. charged batteries. The unit does not work. R Make sure the batteries are installed correctly (page 10). R Fully charge the batteries (page 10).
  • Page 49 Useful Information Problem Cause/solution I cannot remember the R Change the PIN using the following method. PIN. MMENUN#132 *7000 Enter the new 4-digit base unit PIN. a MOKN MbN: “Yes” a MOKN a M Battery recharge Problem Cause/solution The handset beeps and/or R Battery charge is low.
  • Page 50 Useful Information Problem Cause/solution I cannot make or answer a R An outside line is being used after a mobile locator feature is call. used. To end the call, press M N on the base unit. Caller ID/Talking Caller ID Problem Cause/solution Caller information is not...
  • Page 51 Useful Information Answering system Problem Cause/solution The unit does not record R The answering system is turned off. Turn it on (page 38). new messages. R The message memory is full. Erase unwanted messages (page 39). R The recording time is set to “Greeting Only”. Change the setting (page 43).
  • Page 52: Conditions Of Guarantee

    8. The guarantee period applicable to this product shall be 12 months. Please keep these operating instructions with your receipt. Panasonic U.K. a branch of Panasonic Marketing Europe GmbH Receipt No. Date of purchase Model No.
  • Page 53: Index

    Index Intercom: 19 Key finder: 27, 28 Index Key lock: 20 Keytones: 27 Additional handsets: 34 Making calls: 17 Alarm: 29 Missed calls: 36 Answering calls: 17 Mobile locator: 19 Answering system: 38 Mute: 18 Call screening: 43 Erasing messages: 39, 40, 42 Noise reduction: 18 Greeting message: 38 Nuisance call block: 31...
  • Page 54 Notes TGE2xxE_(en_en)_0307_ver.030.pdf 2014/03/07 15:08:34...
  • Page 55 Notes TGE2xxE_(en_en)_0307_ver.030.pdf 2014/03/07 15:08:34...
  • Page 56 2 Check if telephone line cord is connected. 3 Use rechargeable Ni-MH batteries. (Alkaline/Manganese/Ni-Cd batteries CANNOT be used.) 4 Read troubleshooting page in the Operating Instructions. If you still have any problems, please call the Panasonic DECT Helpline 0844 844 3899 (U.K.) 01289 8333 (Ireland) or contact us through our website: www.panasonic.co.uk...

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