Make Attendant Group Assignments On Cix - Toshiba Strata CIX Installation Manual
Strata cix pc digital attendant console
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Also See for Strata CIX:
- Programming manual (248 pages) ,
- User manual (179 pages) ,
- Installation and maintenance manual (62 pages)
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p
19 – Select Not Continuous to disable continuous DTMF.
p
21 – Select the "BATI" as the adapter type (required).
p
30 – Disable Automatic Line Hold.
Notes
•
Parameters 19 and 30 can be changed within the CIX Attendant Console application (see
Administration view, Admin tab in the console). These two settings can be changed in CIX
programming or from the CIX Attendant Console. The console has precedence; the console
overrides programming data.
•
Although 28 is labeled "Attd Overflow Dest.," you should enter the overflow destination from
Station > Attendant Group (Program 404).
Important!
No other telephones in the system should have the Console's PDN as a line appear-
ance button.
Make Attendant Group Assignments on CIX
Select Station > Attendant Group (Program 404), then enter data for the FBs listed below:
FB
00
Attendant Group Member -
01
Call Distribution Method -
Alternate Destination – assign a DN, Network DN, or Group Pilot
02
Number for the Alternate Attendant Destination
Overflow Time – the time, in seconds, after which an unanswered call
03
to the Attendant Group will be directed to the Overflow Destination
Group Overflow Destination – assign a DN, Network DN, or Group
04
Pilot Number for the Attendant Overflow Destination
05
VMID Code – The Attendant's Voice Mailbox number
p
00 – Enter 1 to assign an Attendant Group number (required) Only Group 1 is available.
p
01 – Select the Call Distribution method: Most Idle First (required) - Consoles will receive
calls in rotation.
p
02 – Enter an alternative Attendant Destination for Position Busy, if desired - (1~32
characters).
p
03 – Select the Attendant Overflow Time in seconds (default is OK).
p
04 – Enter an Overflow Destination for the Attendant group (1~32 characters) (preferred).
This overflow destination for a single Attendant or when all multiple Attendants set
overflow on.
p
05 – Enter the Attendant's Voice Mail ID code.
Strata CIX PC Attendant Console Installation
Required Feature Settings
Description
assign an Attendant Group number 1
Most Idle First or Broadcast are allowed
06/09
Software Installation
Make Attendant Group Assignments on CIX
Setting
1
Most Idle
First
Per customer
requirements
Per customer
requirements
Per customer
requirements
Per customer
requirements
2
15
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