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Troubleshooting
Mode
TAM Interface Trouble
in Unattended TAM I/F
Mode (OUT Mode)
224
Symptom
Cannot utilize the
This feature is not compatible. The fax machine is designed to
remote turn-on feature
answer after 8 rings if the TAM does not answer.
of the telephone
answering machine
(TAM). The fax
machine always
answers after the 8th
ring.
Fax machine will not
TAM that gives outgoing announcement only is not
start up when the
compatible. The fax machine will work with a TAM that will
telephone answering
record Incoming message (ICM).
machine is set to give
only an outgoing
message (OGM).
A beep...beep sound is
Speak a little slower between each word while recording an
recorded on the
outgoing message (OGM).
telephone answering
machine.
Fax machine starts up
Make sure the outgoing message (OGM) does not have a
in the middle of the
silent pause longer than 5 seconds.
outgoing message
even though the caller
wants to leave a voice
message.
Cannot record any
Set Fax Parameter No. 20 (Silent Detection) to "Invalid". And,
incoming message
instruct the calling party to press
(ICM). The fax machine
phone during the OGM to start up your fax machine remotely.
always starts up at the
end of the OGM and
before the tape
advances to the end of
last ICM. (Your TAM
only uses a single
cassette tape to give
OGM and record ICM.)
Cannot receive from a
Set Fax Parameter No. 20 (Silent Detection) to "Valid". Or,
machine that does not
Instruct the calling party to press
send CNG signal (a
phone during the OGM to start up your fax machine remotely.
short beep tone every
3 seconds) after
dialling.
Cannot retrieve
Set Fax Parameter No. 20 (Silent Detection) to "Invalid".
message from the
answering machine
remotely, the fax
machine always starts
up after the command
code is entered.
Cannot receive a fax
Check your outgoing message, if it is too long, the calling fax
message, but can
machine may have timed out. Try to shorten your outgoing
record voice message.
message to less than 15 seconds, or ask the calling party to
program your telephone number in their fax machine with 3
pauses and a "#" at the end. (ex. 5551212 PAUSE PAUSE
PAUSE #)
Cause / Action
twice on their touch-tone
twice on their touch-tone
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