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Troubleshooting
Info.
Code
718
Page Memory Overflow occurred while receiving
printing data. The paper size selected within your
application to print is larger than the paper size loaded
in the cassette(s).
719
Received data via LAN is in a format that is not
supported.
720
Cannot connect to the POP Server. (Incorrect POP
Server IP Address) POP Server is down.
721
Cannot connect to the POP Server. (User Name or
Password error)
725
DNS Server connection timed out. DNS Server is
down.
726
Received an error response from the DNS Server.
730
Cannot retrieve the Journal nor program the Internet
Parameters and the Auto Dialer remotely via email
from a PC.
731
The dialer buffer for manual dialing was full (70
stations) when the Relay Transmission Request was
received.
800 - 816
Parameter setting for Confidential Network or Relay
825
communication is not properly set.
870
Memory overflow occurred while storing documents
into memory for transmission or during reception.
(see Note 1)
Note:
1. After identifying the problem and verifying the recommended action, if the Information Codes keep re-occuring or
for help on Information Codes that appear on your machine but are not listed above, please contact your local
Panasonic Authorized Dealer.
188
Meaning
Action
Check the document size and resolution. Ask
originator to re-send in a supported size and
resolution.
Ask the originator to re-send with a supported
file attachment format: * In a TIFF-F format.
* Image data conforming to A4/Letter size.
Check the POP Server IP Address. Contact
the Network Administrator.
Check the POP User Name and Password.
Contact the Network Administrator.
Check the DNS Server IP Address. Contact
the Network Administrator.
Check the POP Server Name. Check the
SMTP Server Name.
Check that the Fax Parameter No. 158 (PC
REMOTE UPDATE) is set to "2:Valid".
Request the originator to re-send the Relay
Transmission Request after the reserved
communication is finished.
Verify your Confidential Network and Relay
communication parameter settings.
1. Transmit documents without storing into
memory.
2. Install Optional Memory Card.
3. Check the recording paper and toner
cartridge.
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