Canon LBP6780x Manual
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Canon LBP6780x Manual

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Summary of Contents for Canon LBP6780x

  • Page 2: Table Of Contents

    Before You Start Legal Notices Legal Limitations on the Usage of Your Product and the Use of Images Using the e-Manual How to Use the e-Manual Operating Environment Installing the e-Manual Uninstalling the e-Manual Screen Layout of the e-Manual Top Page Topic Page Site Map Search Method...
  • Page 3 Printer Installation Attention (Printer Installation) Confirming the Supplied Accessories and Checking the Installation Site Removing the Packing Materials Installing the Paper Feeder Installing the Printer Installing ROM Installing ROM Checking the ROM Installation Removing ROM Installing SD Card Installing SD Card Checking the SD Card Installation Removing SD Card Specifying the Printer's Initial Settings...
  • Page 4 Printing on Plain Paper, Heavy Paper, or Index Card Printing on Transparencies Printing on Labels Printing on Envelopes Printing on Custom Size Paper Paper Loading Orientation Useful Printing Functions Printing from a Computer (Windows) Printing Fundamentals Printing Configuring the Default Print Settings Setting the Printer Options Viewing the Online Help Printing Functions...
  • Page 5 Using [Presets] for Printing Setting Priority (When Specifying the Same Item Using Multiple Methods) Functions Which Can Be Specified from the Control Panel Printing without the Printer Driver (Direct Print) Printing the PDF File Using the Direct Print Function Printing the PS/EPS File Using the Direct Print Function Printing the TIFF/JPEG File Using the Direct Print Function Printing the XPS File Using the Direct Print Function Direct Printing from Command Prompt...
  • Page 6 Setting TTLS/PEAP Authentication Information Network Setting Items Initializing the Network Settings Initializing the Network Settings Using the Printer's Control Panel Checking the MAC Address Network Settings for the Printer (TCP/IP) Setting the IP Address (IP v. 4) Setting the IP Address Using the Printer's Control Panel Setting the Printer to a Static IP Address Determining Which IP Address to Assign to the Printer Setting the IP Address Using the ARP/PING Commands...
  • Page 7 Attention (Job Manager) Control Panel Setting Attention (Control Panel Setting) Setting Items [Setup] Menu ([Control Menu] Options) [Setup] Menu ([Paper Source] Options) [Setup] Menu ([Network] Options) [Setup] Menu ([Layout] Options) [Setup] Menu ([Quality] Options) [Setup] Menu ([Interface] Options) [Setup] Menu ([User Maintenance] Options) [Setup] Menu ([Print Mode] Options) [Setup] Menu ([UFR II] Options) [Setup] Menu ([PCL] Options)
  • Page 8 Specifying the Job Operation Permission for End-Users Locking the Keys on the Control Panel (Key Lock Function) Setting Restrictions for USB Direct Print Setting Keys and Certificates Displaying the [Key and Certificate Settings] Page in the Remote UI Newly Creating a Key and Its Certificate Installing a Key/Certificate File on the Printer Registering a Key and Its Certificate in the Printer Checking a Certificate...
  • Page 9 Checking Login Services Setting Enhanced System Applications Starting/Stopping Enhanced System Applications Starting Enhanced System Applications Stopping Enhanced System Applications Installing Enhanced System Applications Uninstalling Enhanced System Applications Checking Information Checking System Information Checking Application Information Checking License Files Changing the SMS Password Deleting the MEAP Application Setting Information Managing MEAP Application Log Data Downloading Log Data...
  • Page 10 Clearing Paper Jams (Inside the Output Area) Clearing Paper Jams (Inside the Front Cover) Cleaning the Feed Roller The Message Indicator Is On A Message Appears in the Control Panel Poor Printout Results Paper Curls Paper Creases White Streaks (Lines) Appear Printing Is Uneven Printed Pages Have White Specks Toner Stain or Toner Peeling Occurs...
  • Page 11 Office Locations...

  • Page 12: Before You Start

    0978-000 Before You Start Legal Notices Legal Limitations on the Usage of Your Product and the Use of Images Using the e-Manual...

  • Page 13: Legal Notices

    Safety regulations require the product's name to be registered. In some regions where this product is sold, the following name(s) in parentheses ( ) may be registered instead. LBP6780x (F165200) EMC requirements of EC Directive This equipment conforms with the essential EMC requirements of EC Directive. We declare that this product conforms with the EMC requirements of EC Directive at nominal mains input 230 V, 50 Hz although the rated input of the product is 220 to 240 V, 50/60 Hz.
  • Page 14 ® As an ENERGY STAR Partner, Canon Inc. has determined that this product meets the ENERGY STAR Program for energy efficiency. The International ENERGY STAR Office Equipment Program is an international program that promotes energy saving through the use of computers and other office equipment.

  • Page 15: Legal Limitations On The Usage Of Your Product And The Use Of Images

    0978-001 Legal Limitations on the Usage of Your Product and the Use of Images Using your product to scan, print or otherwise reproduce certain documents, and the use of such images as scanned, printed or otherwise reproduced by your product, may be prohibited by law and may result in criminal and/or civil liability. A non-exhaustive list of these documents is set forth below.

  • Page 16: Using The E-Manual

    0978-002 Using the e-Manual Even if you do not have the supplied CD-ROM at hand, you can view the e-Manual any time if you install it on your computer beforehand. For the efficient use of the e-Manual, you can use several search tools to find the desired content. How to Use the e-Manual Operating Environment Installing the e-Manual...

  • Page 17: How To Use The E-Manual

    0978-003 How to Use the e-Manual Click the following links to see the system requirements to use the e-Manual and how to install/uninstall the e-Manual. Operating Environment Installing the e-Manual Uninstalling the e-Manual...

  • Page 18: Operating Environment

    0978-004 Operating Environment You need a Web browser to use the e-Manual. Operation of the following Web browsers is guaranteed. Windows Internet Explorer 6.0/7.0/8.0/9.0/10.0 Firefox 2.x/3.x/4.x/5.x/6.x/7.x/8.x/9.x/10.x/11.x/13.x/14.x/15.x/16.x/17.x Macintosh Safari 3.x/4.x/5.0/5.1/6.x Firefox 2.x/3.x/4.x/5.x/6.x/7.x/8.x/9.x/10.x/11.x/13.x/14.x/15.x/16.x/17.x NOTE Enabling the script function Enable the script function for a Web browser before using the e-Manual.

  • Page 19: Installing The E-Manual

    0978-009 Installing the e-Manual Install the e-Manual included in the supplied User Manual CD-ROM on your computer using the following procedure. For Windows Insert the supplied User Manual CD-ROM in the CD-ROM drive of your computer. Perform the following procedure. (1) Select your language.
  • Page 20 Displaying the e-Manual Double-click [LBP6780 e-Manual] created on the desktop. When a security protection message appears Perform the following procedure. 1. Click the information bar, and then select [Allow Blocked Content] from the pop-up menu. 2. Click [Yes]. NOTE Displaying the e-Manual directly from the CD-ROM You can also display the e-Manual directly from the CD-ROM without installing it in the computer you are using.
  • Page 21 Drag and drop the [uk_LBP6780 _Manual] folder into a location where you want to save it. NOTE Displaying the e-Manual directly from the CD-ROM You can also display the e-Manual directly from the CD-ROM without installing it in the computer you are using. 1.

  • Page 22: Uninstalling The E-Manual

    To uninstall the e-Manual, perform the following procedure. For Windows Delete the files in the following locations manually. Manual folder The "uk_LBP6780 _Manual" folder in "C:\Documents and Settings\(user name)\My Documents\Canon\LBP\Manuals" The "uk_LBP6780 _Manual" folder in "C:\Users\(user name)\Documents\Canon\LBP\Manuals" The "LBP6780 e-Manual" shortcut icon on the desktop For Macintosh...

  • Page 23: Screen Layout Of The E-Manual

    0978-00C Screen Layout of the e-Manual This section describes the screen layout of the e-Manual. The page displayed right after the e-Manual starts is called "Top Page" and the manual description is called "Topic Page" in this section. "Site map" is displayed from [Site map] which is located on the upper right of the e-Manual. The search panel is used to make search through the e-Manual.
  • Page 24 0978-00E Top Page [Handling the Printer] This section describes the precautions and maintenance methods for handling the printer, and so on. [Printing] This section describes a variety of printing methods, such as basic printing and advanced one that uses the various printing functions.
  • Page 25 (14) [Office Locations] Inquiries for this printer are displayed.

  • Page 26: Topic

    0978-00F Topic Page (1) Chapter contents This is the list of the contents in the chapter. Clicking each item displays the description in the topic page. Click [ ] to expand a menu, and click [ ] to collapse a menu. Alternatively, click [ Expand all ] to expand all menus, and click [...

  • Page 27: Site Map

    0978-00H Site Map (1) Categories Shows the chapters of the e-Manual. Click an item to view the detailed list of the chapter. (2) Whole contents Shows the all chapters and sections of the e-Manual. Click an item to view the contents.

  • Page 28: Search Method

    0978-00J Search Method (1) Search Entering a character string in [Search] on the top page or in the [Keyword] text box on the search panel and then clicking [ ] displays the search results. The AND search is available in the e-Manual so you can refine the search results by entering two or more keywords. When entering keywords, enter a space between the keywords.

  • Page 29: Viewing The E-Manual

    Depending on the system configuration, the contents of the screenshots may partly differ. The functions of the printer driver may be changed due to upgrade. Illustrations Used in the e-Manual The illustrations of the toner cartridge used in the e-Manual are those for Canon Cartridge 724 H.
  • Page 30 Although the power cord used in this manual is as the one in the following illustration, the form of the power cord may differ depending on the country or region. Abbreviations Used in the e-Manual Abbreviations of Operating Systems In the e-Manual, operating systems are abbreviated as follows. Microsoft Windows XP operating system Windows XP Microsoft Windows Vista operating system...

  • Page 31: Disclaimer

    Disclaimer The information in this manual is subject to change without notice. CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE OR AGAINST INFRINGEMENT OF ANY PATENT.

  • Page 32: Copyright

    0978-007 Copyright Copyright 2013 by Canon Inc. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, or by any information storage or retrieval system without the prior written permission...

  • Page 33: Trademarks

    0978-00K Trademarks Canon, the Canon logo, LBP, NetSpot, MEAP, the MEAP logo, and PageComposer are trademarks of Canon Inc. Adobe, Adobe Acrobat, and Adobe Reader are trademarks of Adobe Systems Incorporated. Apple, AppleTalk, Mac OS, Macintosh, and TrueType are trademarks of Apple Inc., registered in the U.S. and other countries.

  • Page 34: Important Safety Instructions

    0978-00L Important Safety Instructions Read these "Important Safety Instructions" thoroughly before operating the printer. As these instructions are intended to prevent injury to the user and other persons or destruction of property, always pay attention to these instructions. Also, as it may result in unexpected accidents or injuries, do not perform any operation unless otherwise specified in the manual.

  • Page 35: Installation

    (2). Then, unplug the power plug from the AC power outlet (3) and contact your local authorized Canon dealer. When installing or removing the optional accessories, be sure to turn the printer OFF, unplug the power plug, and then disconnect all the interface cables and power cord from the printer.

  • Page 36: Power Supply

    0978-00S Power Supply WARNING Do not damage or modify the power cord. Also, do not place heavy objects on the power cord or pull on or excessively bend it, as this can cause electrical damage, resulting in fire or electrical shock. Keep the power cord away from all heat sources.

  • Page 37: Handling

    If these items are dropped or spilled inside the printer, immediately turn OFF the power switch and disconnect the interface cables if they are connected. Then, unplug the power plug from the AC power outlet and contact your local authorized Canon dealer.
  • Page 38 Do not remove the caution label attached to the cover of the laser scanner unit. If the laser beam should escape and enter your eyes, exposure may cause damage to your eyes.

  • Page 39: Maintenance And Inspections

    Check the power cord and plug regularly. The following conditions may result in fire, so contact your local authorized Canon dealer or the Canon help line. There are burn marks on the power plug.
  • Page 40 with cold water. Washing with warm water sets the toner, making it impossible to remove the toner stains. When removing jammed paper, be careful not to allow the toner on the paper to scatter. The toner may get into your eyes or mouth. If toner gets into your eyes or mouth, wash them immediately with cold water and consult a physician.

  • Page 41: Consumables

    0978-00X Consumables WARNING Do not dispose of used toner cartridges in open flames. This may cause the toner to ignite, resulting in burns or fire. Do not store toner cartridges or paper in a location exposed to open flames. This may cause the toner or paper to ignite, resulting in burns or fire.

  • Page 42: Others

    0978-00Y Others WARNING The printer generates a low-level magnetic field. If you use a cardiac pacemaker and feel abnormalities, move away from the printer and consult your physician immediately.

  • Page 43: About This Printer

    0978-010 About This Printer Printer Specifications Introduction of the Optional Accessories Names and Dimensions of Each Part Control Panel Introduction of the Utilities Energy-saving Mode Cautions for Handling the Printer Consumables...

  • Page 44: Printer Specifications

    0978-011 Printer Specifications Hardware Specifications Type Desktop Page Printer Printing System Semiconductor laser + xerographic system Toner fixing system On-demand fixing system Resolution 600 dpi 40 pages/min. (1-sided printing) Printing speed 20 pages/min. / 10 sheets/min. (2-sided printing) (Plain paper (60 to 90 g/m²), when The print speed may drop depending on the output resolution setting and the paper printing A4 size...
  • Page 45 Toner cartridge: Approx. 1.4 kg Consumables and optional accessories Weight Toner cartridge (Canon Cartridge 724): Approx. 1.4 kg Toner cartridge (Canon Cartridge 724 H): Approx. 1.7 kg Paper Feeder Unit PF-45 (including the drawer): Approx. 5.5 kg Controller Specifications 528 MHz + 264 MHz...
  • Page 46 Memory (RAM) 768 MB capacity USB interface: Hi-Speed USB × 3 (1 top and 2 back) Host interface Network interface: Shared 10BASE-T/100BASE-TX/1000BASE-T (RJ-45) Full duplex/Half duplex LCD: 132 x 65 dots F-STN liquid crystal display LED indicator: User interface Operation key: ROM slot SD card slot Software Specifications...

  • Page 47: Introduction Of The Optional Accessories

    Introduction of the Optional Accessories The following optional accessories are available to make full use of the printer functions. For the optional accessories, contact your local authorized Canon dealer. Paper Feeder You can load up to 500 sheets of plain paper (75 g/m²) of the following sizes in the paper feeder.
  • Page 48 Barcode Printing Kit-F1 NOTE How to install Barcode Printing Kit-F1 "Installing ROM" SD Card You can use an SD card that can be built in the printer to save the received print jobs temporarily. By installing the SD card, you can use various functions such as print job spooling, encrypted secured print, secured print, and electronic sort. Before you dispose of this product, prevent personal information from being leaked by physically destroying the product.

  • Page 49: Names And Dimensions Of Each Part

    0978-013 Names and Dimensions of Each Part Part Name Front View NOTE About the film attached to the control panel Remove it before using the panel. (1) Output Tray (4) Ventilation Slot (7) USB Memory Slot (10) Multi-purpose Tray (2) Auxiliary Tray (5) Lift Handle (8) Control Panel (11) Lock Release Switch...
  • Page 50 (1) Ventilation Slot (7) Serial Number (13) LAN Connector (2) Right Cover (8) Sub-output Tray (14) USB Connector (for Computer Connection) (3) Rear Cover (9) Tray Extension (15) USB Connector (for USB Device) (4) Power Switch (10) SD Card Slot Cover (16) Power Socket (5) Lift Handle (11) ACT Indicator (Green)
  • Page 51 (1) Paper Guide (2) Tray Extension (3) Auxiliary Tray Paper Drawer (1) Lock Release Lever (2) Paper Guide (3) Paper Level Indicator Dimensions of Each Part Printer Paper Feeder Unit PF-45...

  • Page 53: Control Panel

    0978-014 Control Panel The control panel has the indicators and display which show the printer status and the keys for the printer operation. Indicators Name Status Refer to The printer is ready to print. (On) (1) Ready Indicator The printer is preparing to print. (Blinking) Online (The printer can receive print data from the computer.) "Online and...
  • Page 54 Printing cannot be performed because no paper is loaded. "Paper The paper drawer is not installed. Loading and (For the multi-purpose tray, the indicator comes on even when no Output" paper is loaded.) (Blinking) Keys Function (When Function Function Name (When the printer is online) printer (While the menu is displayed)
  • Page 55 If department ID management is set and you are not logged in to the printer, the log in screen before the MEAP application display is displayed. Application) Displays the [Select Feeder] menu. Specify which (17) paper source is used to print between the paper drawer and multi-purpose tray and the paper size.

  • Page 56: Introduction Of The Utilities

    FTP Client. You can check the various printer statuses. "NetSpot Device Installer" You can view the list of statuses of the Canon devices on a network easily. Also, you can change the default network settings or basic protocol settings.
  • Page 57 You do not need to install NetSpot Device Installer. NetSpot Device Installer is software included in the supplied CD-ROM. You can start NetSpot Device Installer directly from the CD-ROM without installing it. You can also install NetSpot Device Installer on a computer.

  • Page 58: Energy-Saving Mode

    0978-016 Energy-saving Mode You can reduce power consumption of the printer efficiently by using a sleep mode or by shutting down the printer when it is not used for a certain time. Sleep Mode You can configure the printer to enter the sleep mode when data is not sent from the computer or when the printer status remains as it is longer than the specified time.

  • Page 59: Cautions For Handling The Printer

    0978-017 Cautions for Handling the Printer This printer consists of various electronic and precision optical parts. Read the following section so that you can handle the printer properly. Before handling the printer, see "Important Safety Instructions." Do not place any objects other than printing paper on the printer, trays, or covers. This may result in damage to the printer.

  • Page 60: Consumables

    Please be aware that there are counterfeit Canon toner cartridges in the marketplace. Use of counterfeit toner cartridge may result in poor print quality or machine performance. Canon is not responsible for any malfunction, accident or damage caused by the use of counterfeit toner cartridge. For more information, see http://www.canon.com/counterfeit.

  • Page 61: Maintenance

    0978-019 Maintenance Toner Cartridge Replacement Before Replacing the Toner Cartridge Replacing the Toner Cartridge Storing Toner Cartridges Adjusting the Printing Position Adjusting the Printing Position for All the Jobs Adjusting the Printing Position for Each Paper Source Moving the Printer Cleaning and Maintaining the Printer Cleaning the Inside of the Printer Cleaning the Outside of the Printer...

  • Page 62: Toner Cartridge Replacement

    0978-01A Toner Cartridge Replacement For details on the yield of the toner cartridge or replacement toner cartridges, see "Consumables." Toner cartridges are consumable products. When the toner cartridge is nearing the end of its life, the following symptoms occur. <16 Tnr cart. will soon reach end of lifetime.>, <Toner cartridge will soon reach end of lifetime.>, <9F Check the toner cartridge.>...
  • Page 63 <16 Tnr cart. will Have ready a new toner cartridge. When the toner cartridge soon reach end of needs to be replaced soon We recommend that you replace the toner cartridge lifetime.> before printing a large amount of data. The printer stops printing. Pressing [ : Online) continues the job.

  • Page 64: Attention (Toner Cartridge)

    Please be aware that there are counterfeit Canon toner cartridges in the marketplace. Use of counterfeit toner cartridge may result in poor print quality or machine performance. Canon is not responsible for any malfunction, accident or damage caused by the use of counterfeit toner cartridge. For more information, see http://www.canon.com/counterfeit.
  • Page 65 NOTE About illustrations of the toner cartridge The e-Manual describes the procedure using illustrations of Canon Cartridge 724 H. About the packing materials The packing materials may be changed in form or placement, or may be added or removed without notice.

  • Page 66: Before Replacing The Toner Cartridge

    0978-01E Before Replacing the Toner Cartridge If the message <16 Tnr cart. will soon reach end of lifetime.> or <Toner cartridge will soon reach end of lifetime.> appears, or if white streaks, unevenness, or faded print appears on printout results, perform the following procedure before replacing the toner cartridge.
  • Page 67 Install the toner cartridge. Push the toner cartridge into the printer firmly until it touches the back of the printer while aligning (A) on both sides of the toner cartridge with the toner cartridge guides inside the printer. Close the front cover. If you cannot close the front cover Make sure that the toner cartridge is installed in the printer properly.

  • Page 68: Replacing The Toner Cartridge

    0978-01F Replacing the Toner Cartridge Before replacing the toner cartridge, see "Attention (Toner Cartridge)." Open the front cover while pressing the open button. Remove the toner cartridge. Take out the new toner cartridge from the protective bag. You can open the protective bag with your hands from the notch. Keep the protective bag.
  • Page 69 Place the toner cartridge on a flat surface. Fold the tab, and then pull out the sealing tape (approx. 50 cm). IMPORTANT Precautions when pulling out the sealing tape Do not pull the sealing tape diagonally, upward, or downward. If the tape is severed, this may become difficult to pull out completely.
  • Page 70 Close the front cover. If you cannot close the front cover Make sure that the toner cartridge is installed in the printer properly. Do not try to forcefully close the front cover, as this may damage the printer.

  • Page 71: Storing Toner Cartridges

    0978-01H Storing Toner Cartridges Be careful of the following points when storing a new toner cartridge or handling a toner cartridge that was taken out of the printer for maintenance or moving the printer. IMPORTANT Precautions when storing toner cartridges To use toner cartridges in a safe and trouble-free manner, store them in a place that fulfills the following conditions.

  • Page 72: Adjusting The Printing Position

    0978-01J Adjusting the Printing Position If you want to adjust the printing position for all the jobs You can adjust the printing position for all the jobs at once. "Adjusting the Printing Position for All the Jobs" If you want to adjust the printing position for each paper source You can adjust the printing position for each paper source by printing the Position Adjustment Print.

  • Page 73: Adjusting The Printing Position For All The Jobs

    0978-01K Adjusting the Printing Position for All the Jobs Perform [Offset Y] and [Offset X] using the control panel of the printer. IMPORTANT Confirm the adjustment result. If any part of the print image lies outside the printable area after adjusting the printing position, the part will be missing in the print result.
  • Page 74 Each time you press [ ], the setting value increases by 0.5 mm, and each time you press [ ], the setting value decreases by 0.5 mm. Also, if you keep pressing [ ] or [ ] without releasing your finger, you can keep increasing or decreasing the value.

  • Page 75: Adjusting The Printing Position For Each Paper Source

    0978-01L Adjusting the Printing Position for Each Paper Source If the printing position is skewed when printing from a certain paper source, you can adjust the position from the control panel. IMPORTANT Confirm the adjustment result. If any part of the print image lies outside the printable area after adjusting the printing position, the part will be missing in the print result.
  • Page 76 Press [ : Online). Make sure that the printer is online. If the printer is not online, press [ : Online). Press [ : Utility). Select [Printing Pos. Print] using [ ] and [ ], and then press [OK]. Select [Yes] using [ ], and then press [OK].
  • Page 77 Adjusting the Printing Position Next, check the printout results of the Printing Position Adjustment Print and specify the direction and position to be adjusted. The measurements of printed on paper are as the following: This section describes the setting procedure for the following Printing Position Adjustment Print printed with Drawer 1 specified, as an example.
  • Page 78 Select [Adj. Start Position] using [ ] and [ ], and then press [OK]. Select the direction and paper source that you want to check the printing position using [ ] and [ ], and then press [OK]. Specify the target numeric value using [ ] and [ ], and then press [OK].
  • Page 79 Make sure that the printer is online. If the printer is not online, press [ : Online). Press [ : Utility). Select [Printing Pos. Print] using [ ] and [ ], and then press [OK]. Select [Yes] using [ ], and then press [OK]. The Printing Position Adjustment Print in which the setting is changed is printed.

  • Page 80: Moving The Printer

    0978-01R Moving the Printer When changing the location of the printer or moving the printer for maintenance, be sure to perform the following procedure. For details on the installation site, see "Confirming the Supplied Accessories and Checking the Installation Site." Before moving the printer, see "Important Safety Instructions."...
  • Page 81 Carry the printer unit to the installation site. After confirming that the covers and trays are closed, carry the printer by holding it by the lift handles from the front side. If the optional paper feeder is installed Remove the paper feeder from the printer, place the paper feeder on the new installation site, and then carry the printer to the site.
  • Page 82 When transporting the printer unit To prevent damage to the printer during transport, perform the following. Remove the toner cartridge. Before removing the toner cartridge, see "Storing Toner Cartridges." Securely pack the printer in the original box with packing materials. If the original box and packing materials are not available, find an appropriate box along with packing materials and pack the printer and the parts appropriately.

  • Page 83: Cleaning And Maintaining The Printer

    0978-01S Cleaning and Maintaining the Printer Cleaning the Inside of the Printer If the printed paper has smudge marks, clean the inside of the printer. Print quality deterioration can be prevented by cleaning the inside of the printer. Cleaning the Outside of the Printer Periodically clean the outer surfaces and ventilation slots of the printer to maintain the optimal printing quality.

  • Page 84: Cleaning The Inside Of The Printer

    0978-01U Cleaning the Inside of the Printer Clean the following if dirt sticks to printed paper or print quality is lowering. "Cleaning the Fixing Roller of the Printer"...

  • Page 85: Cleaning The Fixing Roller Of The Printer

    0978-01W Cleaning the Fixing Roller of the Printer If the printed paper has smudge marks, clean the fixing roller using the following procedure. A4 or Letter plain paper is required to clean the fixing roller. Have A4 or Letter plain paper ready. Load A4 size plain paper in the multi-purpose tray.
  • Page 86 Press [ : Online). The cleaning paper is printed. <Set cleaning paper and press the Online key.> is displayed on the display. Next, clean the fixing roller using the printed cleaning page. If any paper is loaded in the multi-purpose tray, remove it. Load the cleaning paper with the printed side facing up and the arrow mark going into the multi- purpose tray first.
  • Page 87 Cleaning the fixing roller cannot be canceled. Please wait until it is completed. (The cleaning is finished when the paper is output completely.) The front or back of the printed paper has smudge marks even after performing the above procedure. Perform the cleaning again.

  • Page 88: Cleaning The Outside Of The Printer

    0978-01X Cleaning the Outside of the Printer Before cleaning, see "Attention (Cleaning)." Turn the printer OFF, and then disconnect the cables or cords from the printer. Shut down the printer before turning it OFF. For details on the procedure for shutting down the printer, see "Turning the Printer ON/OFF."...
  • Page 89 After wiping off the dirt, wipe the printer with a dry cloth. When the printer is completely dry, connect the removed cable or cord. <How to connect the cable or cord> Connect to the USB connector on the printer. USB cable Connect to the LAN connector on the printer.

  • Page 90: Attention (Cleaning)

    0978-01Y Attention (Cleaning) Before cleaning the printer, see "Important Safety Instructions." IMPORTANT Precautions when cleaning the printer Do not use a cleaning agent other than water or a mild detergent diluted with water, as this may deform or crack the plastic materials in the printer. When using a mild detergent, be sure to dilute it with water.

  • Page 91: Location Of The Serial Number

    0978-020 Location of the Serial Number The serial number is required for receiving maintenance service. You can find the serial number at the location shown in the following figures. Do not remove the labels on which the serial number is indicated. Rear side of the printer Outside view of the packaging box...

  • Page 92: Printer Installation

    0978-021 Printer Installation Perform the following procedures according to your installation preference. Before installing the printer, see "Attention (Printer Installation)." Checking before Installing the Printer Confirming the Supplied "Confirming the Supplied Accessories and Checking the Installation Site" Accessories Checking the Installation Site Removing the "Removing the Packing Materials"...

  • Page 93: Attention (Printer Installation)

    0978-022 Attention (Printer Installation) Before installing the printer, see "Important Safety Instructions." IMPORTANT Protecting the printer from condensation To prevent condensation from forming inside the printer in the following cases, adjust the printer to the ambient temperature and humidity for at least two hours before use. When the room where the printer is installed is heated rapidly When the printer is moved from a cool or dry location to a hot or humid location If water droplets (condensation) form inside the printer, this can result in paper jams or poor print quality.
  • Page 94 If any of screws, clips, staples, and so on should drop inside the printer, do not plug the power plug in the AC power outlet and contact your local authorized Canon dealer. Do not turn the printer ON without the slot cover attached. This may result in damage to the printer.

  • Page 95: Confirming The Supplied Accessories And Checking The Installation Site

    The supplied CD-ROM does not include the printer driver for Macintosh. Download the printer driver for Macintosh that supports this printer from the Canon Web site (http://www.canon.com/). If you cannot find the printer driver for Macintosh that supports this printer on the Canon Web site, contact your local authorized Canon dealer.
  • Page 96 Explains all the operations of this printer, such as how to use the printer and troubleshooting. e-Manual (The contents of "Quick Setup Guide" are also included.) This is the simple manual (PDF format) written in the following languages. Getting Started Guide Arabic, Bulgarian, Croatian, Estonian, Greek, Latvian, Lithuanian, Persian, Romanian, Slovakian, Slovenian, Ukrainian To view the manual in PDF format, Adobe Reader/Adobe Acrobat Reader is required.

  • Page 97: Removing The Packing Materials

    0978-024 Removing the Packing Materials NOTE Store the removed packing materials. They are required when transporting the printer for relocation or maintenance. About the packing materials The packing materials may be changed in form or placement, or may be added or removed without notice. Remove all the orange tape if it is attached to the printer when performing the following procedure.
  • Page 98 Place the toner cartridge on a flat surface. Fold the tab, and then pull out the sealing tape (approx. 50 cm). IMPORTANT Precautions when pulling out the sealing tape Do not pull the sealing tape diagonally, upward, or downward. If the tape is severed, this may become difficult to pull out completely.
  • Page 99 Close the front cover. If you cannot close the front cover Make sure that the toner cartridge is installed in the printer properly. Do not try to forcefully close the front cover, as this may damage the printer. Pull out the paper drawer. Remove the packing material as shown in the figure.
  • Page 100 (3) Remove the packing material. Insert the paper drawer into the printer. Push it into the printer firmly. Check ! Checking if the packing materials are removed Check that the following packing materials are completely removed. Dispose of the left packing materials according to local regulations.
  • Page 101 Close the covers after you finish checking. Next, perform one of the following procedures. If you want to use the printer with optional accessories installed Install the optional accessories before installing the printer. "Installing the Paper Feeder" "Installing ROM" "Installing SD Card"...

  • Page 102: Installing The Paper Feeder

    0978-025 Installing the Paper Feeder By installing the optional paper feeder in addition to the supplied multi-purpose tray and paper drawer, the printer can feed up to 1,600 sheets of paper continuously and automatically. Paper Feeder Unit PF-45 <If the printer is already installed> When installing the paper feeder in the printer after installing the printer, move the printer to an appropriate location temporarily.
  • Page 103 (2) While holding the lock release levers (A), slide the paper guides in the directions of the arrows. (3) Remove the packing material. Check ! Checking if the packing materials are removed Check that the following packing materials are completely removed. Dispose of the left packing materials according to local regulations.
  • Page 104 Carry the paper feeder to the installation site. When carrying the paper feeder, hold the lift handles on both sides with both hands. If you want to install the two paper feeders Gently place the other paper feeder on the one already installed. Also, match the positioning pins (A) and connector (B) when placing another paper feeder.
  • Page 105 Carry the printer unit to the installation site. After confirming that the covers and trays are closed, carry the printer by holding it by the lift handles from the front side. Gently place the printer on the paper feeder so that each surface of the printer is flush with the front or side surfaces of the paper feeder.
  • Page 106 Insert the paper drawers in the printer and paper feeder. Push them in the printer and paper feeder firmly. Next, perform the following procedures. If you want to install the ROM modules, follow the procedure from Step 2 in "Installing ROM."...
  • Page 107 Load paper. "Loading Paper in the Paper Drawer" (Drawer 2 Register the paper "Setting the Paper Feeder Information" feeder in the printer driver. Check the operations by Test Page in Windows. Check the printing operation. "Basic Operations/Various Information for Windows" Paper drawer of the paper feeder Setting the Paper Feeder Information After installing the paper feeder, set the paper feeder information.
  • Page 108 Paper feeder information is obtained automatically. NOTE When paper feeder information cannot be obtained automatically Select the paper source option installed on your printer under [Paper Source Options].

  • Page 109: Installing The Printer

    0978-026 Installing the Printer If you want to use the printer with optional accessories installed, install them before installing the printer. "Installing the Paper Feeder" "Installing ROM" "Installing SD Card" Carrying the Printer to the Installation Site Pull out the paper drawer. Carry the printer unit to the installation site.
  • Page 110 NOTE The form of the supplied power cord The form of the supplied power cord may differ from the one in the above illustration. Press the power switch to turn the printer ON. The indicators and display on the control panel come on, and the printer initiates a self-diagnostic test on the printer unit and optional accessories.
  • Page 111 Next, perform the following procedures. Specifying the "Turning the Power On and Specifying a Language" printer's initial settings Specifying a type of "Specifying a Type of Printer Driver" printer driver "Loading Paper in the Paper Drawer" Load paper. "Loading Paper in the Multi-purpose Tray" Connecting to a "Connecting to a Computer"...

  • Page 112: Installing Rom

    0978-027 Installing ROM Insert the ROM in the position shown in the following figure. After checking the position of the ROM, perform the work. Installing ROM It explains the procedure for inserting the ROM. Insert the ROM correctly using the following procedure. Checking the ROM Installation It explains the procedure for checking whether the ROM is inserted correctly.

  • Page 113: Installing Rom

    0978-028 Installing ROM NOTE A Phillips screwdriver is required. Have a screwdriver ready that matches the size of the screws for the slot cover. Turn the printer OFF, and then disconnect the cables or cords from the printer. Shut down the printer before turning it OFF. For details on the procedure for shutting down the printer, see "Turning the Printer ON/OFF."...
  • Page 114 (2) Remove the cover in the direction of the arrow. Remove the slot cover. (1) Remove the two screws marked with " ". (2) Open the slot cover. (3) Remove the cover in the direction of the arrow. NOTE About the location for installing ROM Confirm the installation location and its orientation before installing the ROM module.
  • Page 115 Push the ROM module into the printer firmly while aligning the module with the two connectors. Attach the slot cover. Attach the slot cover. Close the cover. Attach and fasten the two screws. Attach the right cover. (1) Attach the right cover. (2) Close the cover.
  • Page 116 Next, perform the following procedures. (If you want to install the SD card, follow the procedure from Step 2 in "Installing SD Card".) If you install the printer and ROM at the same time Connect the power "Connecting the Power Cord" cord.
  • Page 117 as needed.

  • Page 118: Checking The Rom Installation

    0978-029 Checking the ROM Installation After installing a ROM module, print Configuration Page to check if the module is installed properly. NOTE Load A4 size paper. Configuration Page is designed to be printed on A4 size paper. Be sure to load A4 size paper when printing the Configuration Page. Load A4 size paper in the multi-purpose tray or paper drawer.
  • Page 119 If [BarDIMM] is not displayed, see "Removing ROM," remove the ROM module, and then try to install it again. This is a sample of Configuration Page. The contents may differ from the Configuration Page printed by your printer.

  • Page 120: Removing Rom

    0978-02A Removing ROM NOTE How to remove the cover For details on how to remove/attach the right cover and the slot cover, see "Installing ROM." Holding its edges, pull out the ROM module.

  • Page 121: Installing Sd Card

    0978-02C Installing SD Card Insert the SD card in the position shown in the following figure. After checking the position of the card, perform the work. Installing SD Card It explains the procedure for inserting the SD card. Insert the SD card correctly using the following procedure. Checking the SD Card Installation It explains the procedure for checking whether the SD card is inserted correctly.

  • Page 122: Installing Sd Card

    0978-02E Installing SD Card SD card is installed in the main board of the printer unit using the following procedure. IMPORTANT When using the "Encrypted Secured Print" function whose security is reinforced for data communication and stored data You need to install "Encrypted Secured Print Driver Add-in." For details on the installation procedure, see "Readme.txt"...
  • Page 123 Remove the slot cover. (1) Remove the screw marked with " ". (2) Open the slot cover. (3) Remove the cover in the direction of the arrow. Install SD card. Install the SD card in the SD card slot until it clicks. Attach the slot cover.
  • Page 124 (3) Attach and fasten the screw. Perform a hard reset or restart the printer. "Canceling All the Jobs (Hard Reset)" If <Formatting SD Card?> appears in the display after the printer starts, the SD card is being formatted. Wait for a moment until the format is completed. IMPORTANT If <Formatting SD Card?>...
  • Page 125 Connect the power "Connecting the Power Cord" cord. Specifying the "Turning the Power On and Specifying a Language" printer's initial settings. Specifying a type of "Specifying a Type of Printer Driver" printer driver. "Loading Paper in the Paper Drawer" Load paper. "Loading Paper in the Multi-purpose Tray"...

  • Page 126: Checking The Sd Card Installation

    0978-02F Checking the SD Card Installation After installing an SD card, print Configuration Page to check if the module is installed properly. NOTE Load A4 size paper. Configuration Page is designed to be printed on A4 size paper. Be sure to load A4 size paper when printing the Configuration Page. Load A4 size paper in the multi-purpose tray or paper drawer.
  • Page 127 If [SD Card] is not displayed, see "Removing SD Card," remove the SD card, and then try to install it again. If the [SD Card] is [Off], set it to [On] using the following procedure. (1) Press [ : Settings). (2) Select [Control Menu] using [ ] and [ ], and then press [OK].

  • Page 128: Removing Sd Card

    0978-02H Removing SD Card NOTE How to remove the cover For details on how to remove/attach the SD card slot cover, see "Installing SD Card." Insert the SD card until it clicks, and then release your hand. Remove the SD card.

  • Page 129: Specifying The Printer's Initial Settings

    0978-02J Specifying the Printer's Initial Settings Turning the Power On and Specifying a Language Specifying a Type of Printer Driver...

  • Page 130: Turning The Power On And Specifying A Language

    0978-02K Turning the Power On and Specifying a Language When the printer is turned ON, the initial setting screen appears. Specify the setting using the following procedure. NOTE About the initial setting screen The initial setting screen is displayed only when the printer is turned ON for the first time. Press the power switch to turn the printer ON.
  • Page 131 If you turn the printer OFF, all print data remaining in the printer memory will be erased. Power consumption when the power is OFF Even if the printer is turned OFF, power is still consumed slightly while the power plug is inserted in the AC power outlet. To stop the power consumption completely, unplug the power plug from the AC power outlet.

  • Page 132: Specifying A Type Of Printer Driver

    0978-02L Specifying a Type of Printer Driver When printing from a computer by USB connection, specify which of the following printer drivers is used. UFR II UFR II XPS PCL5e PCL6 XPS (Direct) You can select the type of printer driver to be installed at the time. IMPORTANT When installing the printer driver manually Be sure to match the setting of this item and the type of the printer driver to be installed.
  • Page 133 The setting value is changed. Perform a hard reset or restart the printer. After performing a hard reset or restarting the printer, the settings are effective. NOTE For details on a hard reset "Canceling All the Jobs (Hard Reset)."...

  • Page 134: Connecting To A Computer

    The printer performs bi-directional communication. Operation of the printer when connected via unidirectional communication equipment was not tested, and as a result, Canon cannot guarantee printer operation if the printer is connected using unidirectional print servers, USB hubs or switching devices.
  • Page 135 If you want to connect the printer to a 100BASE-TX or 1000BASE-T Ethernet network, all the devices to be connected to the LAN (hub, LAN cable, and network board for computer) must support 100BASE-TX or 1000BASE- For more details, contact your local authorized Canon dealer. When the printer is connected to a network Check the MAC address of the print server with Network Status Print, and then configure the network operating system (UNIX, etc.) and print server.
  • Page 136 Turn the printer ON. Make sure that the LNK indicator (A) on the network interface is on. When the LNK indicator is off "All the Indicators on the Network Interface Are Off"...

  • Page 137: Installing The Software

    0978-02S Installing the Software For Windows Selecting the Appropriate Printer Driver Installation Other Software Program(s) For Macintosh Installation...

  • Page 138: For Windows

    0978-02U For Windows To print from a computer, you must install the printer driver and set up the printer configuration using the printer driver. Selecting the Appropriate Printer Driver Installation Other Software Program(s)

  • Page 139: Selecting The Appropriate Printer Driver

    0978-02W Selecting the Appropriate Printer Driver The printer driver is installed from a User Software CD-ROM. Content of Each CD-ROM: Features of the Printer Driver UFR II Printer Driver: Using the UFR II printer driver, the various data processing tasks conventionally executed within the printer are appropriately divided between the host PC and the printer to greatly reduce the overall printing time.

  • Page 140: Installation

    0978-02X Installation From the menu screen of the User Software CD-ROM, you can install the printer driver. The menu screen also allows you to display the "Printer Driver Installation Guide" describing the installation procedure. To view the guide, display it before you start the installation.

  • Page 141: Other Software Program(S)

    0978-02Y Other Software Program(s) The following software program(s) is (are) included on the User Software CD-ROM. Use it (them) according to your need. NetSpot Device Installer Use this software to specify the initial settings for various devices connected to a network from your computer. For information on installing the software, see the Readme file located in the CD-ROM.

  • Page 142: For Macintosh

    0978-030 For Macintosh To print from a computer, you must install the printer driver and set up the printer configuration using the printer driver. Installation...

  • Page 143: Installation

    0978-031 Installation For details about the installation procedure, refer to the appropriate Mac driver guide. Starting Installation: Double-click the installation icon in the installer set folder to start the installation. Viewing the Driver Guide: Double-click the manual icon in the installation set folder to view the driver guide.

  • Page 144: Basic Printer Operations

    0978-032 Basic Printer Operations Usable Paper Precautions for Paper Printable Area Paper Loading and Output Loading Paper in the Paper Drawer Loading Custom Size Paper Loading Paper in the Multi-purpose Tray Registering the Paper Size Configuring the Printer Driver and Printing Turning the Printer ON/OFF Online and Offline Canceling a Job...

  • Page 145: Usable Paper

    0978-033 Usable Paper The following shows the paper sizes that can be used with this printer. : Available : Unavailable Paper Source Setting for 2-sided Paper Type Paper Size Multi- [Paper Type] Printing Drawer Drawer 2, 3 purpose (optional) Tray Legal Plain paper (60 to...
  • Page 146 Executive Statement Foolscap Custom size paper Legal Heavy paper (106 Letter [Heavy 2] to 199 g/m²) Executive Statement Foolscap Custom *4*6 *4*6 *5*6 size paper Transparency [Transparency] Letter Legal Letter Label [Labels] Executive Statement Foolscap Custom size paper Index Card [Envelope] Index Card Envelope...
  • Page 147 The setting is located in the [Paper Source] tab in the printer driver. If you print from DOS, UNIX, or other operating system, specify a paper type in [Standard Paper Size] in the control panel. Recycled paper can also be used. You can load custom size paper that is 76.2 to 215.9 mm wide and 127.0 to 355.6 mm long.

  • Page 148: Precautions For Paper

    0978-034 Precautions for Paper Paper Which Requires Attention Before Use When using the following types of paper, this may cause influence to the printout results or printer in some cases. Paper that was stored improperly Creased or folded paper Torn or damaged paper Wrinkled paper Curled paper Wet or moist paper...
  • Page 149 The quality of paper may deteriorate if stored improperly even when the paper meets the normal specifications. Inferior paper may cause misfeeds, paper jams, or deterioration in print quality. How to store paper Observe the following guidelines when storing and handling paper. Store paper on a flat surface.

  • Page 150: Printable Area

    0978-035 Printable Area NOTE If you want to extend the printable area Specify the following settings in the printer driver. UFR II Printer Driver/PCL Printer Driver 1. Click [Advanced Settings] in the [Finishing] tab. 2. Set [Expand Print Region and Print] to [On]. PS Printer Driver See Help of the PS printer driver.

  • Page 152: Paper Loading And Output

    0978-036 Paper Loading and Output This printer has the following paper sources and output trays. "Loading Paper in the Multi-purpose Tray" (A): Multi-purpose tray (B): Drawer 1 Paper Source "Loading Paper in the Paper Drawer" (C): Drawer 2 (optional) (D): Drawer 3 (optional) (E): Output tray Outputs paper with the printed side facing down.
  • Page 153 Precautions for Output Trays Pay attention to the following points when handling the output trays. "Important Safety Instructions" also. When performing 2-sided printing, close the sub-output tray. (When outputting paper to the sub-output tray, you cannot perform 2-sided printing.) During 2-sided printing, do not touch the paper until it is output to the output tray completely. The paper is first output partially after the front side is printed, and then it is fed again to be printed on the back side.
  • Page 154 Approx. 10 Envelope Approx. 10 sheets sheets Actual paper capacity varies depending on the installation environment, paper type or paper size to be used.

  • Page 155: Loading Paper In The Paper Drawer

    0978-037 Loading Paper in the Paper Drawer NOTE When loading custom size paper Because the procedure for loading custom size paper is different from that for loading standard size paper, see "Loading Custom Size Paper." Loading Standard Size Paper For details on the paper that you can load in the paper drawer, see "Usable Paper."...
  • Page 156 Load the paper with the printing side facing down so that the paper stack is aligned with the rear paper guide. NOTE When loading paper with a letterhead or logo "Paper Loading Orientation" and load the paper in the correct orientation. Hold down the paper, then set it under the hooks (A) on the paper guides.
  • Page 157 lines, this may result in misfeeds. Set the paper drawer in the printer. Next, register a paper size. "Registering the Paper Size"...

  • Page 158: Attention (Paper Drawer)

    0978-038 Attention (Paper Drawer) Before loading paper, see "Important Safety Instructions." IMPORTANT When loading paper for the first time after installing the paper feeder Before loading paper, be sure to turn ON the printer once. Do not touch the black rubber pad (A) in the paper drawer. This may result in misfeeds.

  • Page 159: Loading Custom Size Paper

    0978-039 Loading Custom Size Paper NOTE When loading custom size paper in the multi-purpose tray Load custom size paper in the same manner as you load standard size paper. "Loading Paper in the Multi-purpose Tray" Loading Custom Size Paper in the Paper Drawer For details on the paper that you can load in the paper drawer, see "Usable Paper."...
  • Page 160 IMPORTANT About the paper loading orientation Be sure to load paper in landscape orientation if all the following conditions are fulfilled. You are using the UFR II printer driver. [Drawer 1 Size], [Drawer 2 Size] and [Drawer 3 Size] are set to [Mixed Sizes]. Custom size paper whose long edges are 215.9 mm or less is loaded.
  • Page 161 Make sure that the paper stack does not exceed the load limit mark lines (A) or (B). (A): Paper larger than A5 (B): Paper smaller than A5 Be sure that the paper stack does not exceed the load limit mark lines. If the paper stack exceeds the load limit mark lines, this may result in misfeeds.

  • Page 162: Loading Paper In The Multi-Purpose Tray

    0978-03A Loading Paper in the Multi-purpose Tray For details on the paper that you can load in the multi-purpose tray, see "Usable Paper." Before loading paper, see "Attention (Multi-purpose Tray)." Open the multi-purpose tray, and then pull out the auxiliary tray. When loading long-size paper Open the tray extension also.
  • Page 163 IMPORTANT About the loading orientation of custom size paper Be sure to load paper in landscape orientation if all the following conditions are fulfilled. You are using the UFR II printer driver. [MP Tray Paper Size] is set to [Mixed Sizes]. The long edges of the paper is 215.9 mm or less.
  • Page 164 Be sure that the paper stack is loaded under the load limit guides (A). Next, register a paper size. "Registering the Paper Size"...

  • Page 165: Attention (Multi-Purpose Tray)

    0978-03C Attention (Multi-purpose Tray) Before loading paper, see "Important Safety Instructions." IMPORTANT Precautions when loading paper in the multi-purpose tray Load the paper so that it is straight. If the rear edge of the paper stack is not properly aligned, this may result in misfeeds or paper jams. If the paper is curled or folded at corners, flatten it before loading it in the printer.

  • Page 166: Registering The Paper Size

    0978-03E Registering the Paper Size This printer cannot automatically detect the paper size. Therefore, you need to register the size of the loaded paper. Register the paper size using the following procedure. (The paper size setting is set to [A4] by default.) NOTE Precautions when specifying [Mixed Sizes] The printer performs printing without checking the paper settings in the printer driver.

  • Page 167: Configuring The Printer Driver And Printing

    0978-03F Configuring the Printer Driver and Printing After loading paper in a paper source, configure the printer driver to print using the following procedure. This section describes the basic procedure for printing from an application, taking Adobe Reader as an example. The printing procedure may differ depending on the application you are using.
  • Page 168 Click [Properties]. Specify the settings for [Page Size] and [Output Size]. (1) Display the [Page Setup] tab. (2) Select the page size of the document created by an application. (3) Select if the size of the paper to be printed is different from that of the data.
  • Page 169 IMPORTANT If the [Page Size] setting and [Output Size] setting are different The print is automatically reduced or enlarged to fit on the page. Specify the settings for [Paper Source] and [Paper Type]. (1) Display the [Paper Source] tab. (2) Set the paper source you want to use. (3) Select the type of the paper loaded in the paper source.
  • Page 170 Index Card [Envelope] Envelope [Envelope] If the printed paper curls (the printed side curls outward) when printed with [Plain] selected, select [Plain L]. NOTE Using Preview to specify a paper source You can also specify a paper source by clicking each paper source or [Auto] using Preview when [ ] is selected.

  • Page 171: Attention (Printer Driver Configuration)

    0978-03H Attention (Printer Driver Configuration) IMPORTANT Be sure to match the setting in the control panel. Match the setting specified in the [Setup] menu and that specified in [Output Size] in the printer driver. If they do not match, the message <Set below paper.> appears. In this case, the paper size for the paper source to be used is changed to that in the printer driver by pressing [ : Online), allowing you to continue printing.

  • Page 172: Turning The Printer On/Off

    0978-03J Turning the Printer ON/OFF This section describes the procedures for turning the printer ON/OFF and checking the printer operation. Before printing, see "Attention (Turning the Printer ON/OFF)." Turning ON the Printer To use this printer, press the power switch to turn the printer ON. After checking the status of the printer unit and optional accessories, the printer is ready to print.
  • Page 173 Turning OFF the Printer To stop the printer properly, use the following procedure for turning the printer OFF. Check that the printer is not performing the following operations. Printing While the printer is running a self-diagnostic test immediately after turning the power ON While the (Job) indicator is on or blinking When any of the following messages appears...
  • Page 174 NOTE If the printer is not turned OFF immediately Depending on the process in the printer, it may take up to 10 minutes to turn the printer OFF.

  • Page 175: Attention (Turning The Printer On/Off)

    0978-03K Attention (Turning the Printer ON/OFF) IMPORTANT Do not turn the printer ON immediately after turning it OFF. If you want to cycle the power of the printer, wait at least 10 seconds before turning it ON again. If the printer does not operate properly "Troubleshooting"...

  • Page 176: Online And Offline

    0978-03L Online and Offline When the printer can receive data from the computer and print the data, the printer is "Online". When the printer is disconnected with the computer and cannot receive data, the printer is "Offline." To perform the settings for each menu using the control panel, switch the printer status as follows. : You can enter the menu : You cannot enter the menu When the printer is online When the printer is offline...
  • Page 177 (Online) indicator goes off, and the printer is offline. IMPORTANT About the automatic online function You can specify the time interval until the printer automatically enters the online status. The default is [2 minutes]. [Setup] Menu ([Control Menu] Options) The printer does not automatically enter online status in the following cases. The printer is in error status.

  • Page 178: Canceling A Job

    0978-03R Canceling a Job You can cancel a print job using either of the following methods. Operations from the Computer You can select jobs from the print queue and cancel them. When the printer is connected to the computer using a LAN cable, you can cancel printing from the Remote UI. "Managing Print Jobs"...

  • Page 179: Operations From The Computer

    0978-03S Operations from the Computer This section describes the procedure for when you are using Windows. If you are using Macintosh, see "Driver Guide." For details on the procedure for viewing Driver Guide, see "Viewing the Driver Guide." Display the print queue. 1.
  • Page 180 You cannot cancel the job whose pages are in the process of printing.

  • Page 181: Canceling From The Printer Control Panel

    0978-03U Canceling from the Printer Control Panel When you want to cancel printing using the printer's control panel, run "Job Cancel" using the following procedure. A job cancel allows you to cancel the job currently being received or processed. IMPORTANT The data for which the printer started to feed paper cannot be canceled.
  • Page 182 <Canceling jobs...> appears, and the print data being processed is canceled. When <Ready to print.> appears, the job cancellation completes. IMPORTANT While <Canceling jobs...> is displayed You cannot operate the printer.

  • Page 183: Outputting Data (Forced Output)

    0978-03W Outputting Data (Forced Output) When a job is canceled from the computer or the data is less than one page, the data may remain in the printer memory, and the job may not be completed properly. As long as the printer remains in this state, you cannot perform printing because the printer cannot receive the next data.
  • Page 184 IMPORTANT If the (Job) indicator does not go off even after outputting the data Perform a soft reset. "Canceling the Process Currently Being Performed (Soft Reset)"...

  • Page 185: Canceling The Process Currently Being Performed (Soft Reset)

    0978-03X Canceling the Process Currently Being Performed (Soft Reset) If you want to cancel the process currently being performed, perform [Soft Reset] using the following procedure. IMPORTANT The data that is being printed, that is on the print queue, or that is being received is deleted. Performing a soft reset deletes all the jobs (those from other computers and interfaces).

  • Page 186: Canceling All The Jobs (Hard Reset)

    0978-03Y Canceling All the Jobs (Hard Reset) When you want to delete all the jobs and data sent to memory for some reason, perform [Hard Reset] using the following procedure. IMPORTANT The data that is being printed, that is on the print queue, or that is being received is deleted. Performing a hard reset deletes all the jobs (those from other computers and interfaces).

  • Page 187: Checking The Printer Status

    0978-040 Checking the Printer Status You can check the current printer status from the Remote UI portal page or the [Status Monitor/Cancel] page. "Screen Layout of the Remote UI (Details on Each Setting Page)"...

  • Page 188: Printing On Various Types Of Paper

    0978-041 Printing on Various Types of Paper Printing on Plain Paper, Heavy Paper, or Index Card Printing on Transparencies Printing on Labels Printing on Envelopes Printing on Custom Size Paper Paper Loading Orientation...

  • Page 189: Printing On Plain Paper, Heavy Paper, Or Index Card

    0978-042 Printing on Plain Paper, Heavy Paper, or Index Card Confirming usable paper This printer can print plain paper (60 to 90 g/m²) and heavy paper (91 to 199 g/m²) of the following sizes or Index Card. Multi-purpose Tray Paper Drawer , B5, A5, A6, Legal , Letter , B5, A5, A6, Legal...
  • Page 190 The print speed drops when printing on heavy paper (91 to 199 g/m²).

  • Page 191: Printing On Transparencies

    0978-043 Printing on Transparencies Confirming usable transparencies This printer can use the following sizes of transparencies. Standard sizes A4, Letter Loading transparencies You can load transparencies only in the multi-purpose tray. "Loading Paper in the Multi-purpose Tray" <Precautions when loading transparencies> Thoroughly fan the transparencies, and then align the edges before loading them as they may stick to each other.

  • Page 192: Printing On Labels

    0978-044 Printing on Labels Confirming usable labels This printer can use the following sizes of labels. Standard sizes A4, B5, A5, A6, Legal, Letter, Executive, Statement, Foolscap, and 16K Custom paper sizes Width 76.2 to 215.9 mm, Length 127.0 to 355.6 mm If you are using the UFR II printer driver, you can load custom size paper that is 127.0 to 215.9 mm wide and 127.0 to 215.9 mm long also in landscape orientation.

  • Page 193: Printing On Envelopes

    0978-045 Printing on Envelopes Confirming usable envelopes This printer can use the following envelopes. Using the following types of envelopes may result in paper jams that are difficult to clear or may result in damage to the printer. Envelopes with fasteners or snaps Envelopes with address windows Envelopes with adhesive on the surface Wrinkled or creased envelopes...
  • Page 194 Then, press the edges tightly. Printing from an application After loading envelopes, perform printing. "Registering the Paper Size" Do not print on the reverse side (glued side) of envelopes. When envelopes are printed, they may be creased. If the output envelopes curl Switch the output tray to the sub-output tray.

  • Page 195: Printing On Custom Size Paper

    0978-046 Printing on Custom Size Paper Confirming usable custom size paper This printer can use the following custom size paper. Paper drawer Width 105.0 to 215.9 mm, Length 148.0 to 355.6 mm Multi-purpose tray Width 76.2 to 215.9 mm, Length 127.0 to 355.6 mm If you are using the UFR II printer driver, you can load custom size paper that is 148.0 to 215.9 mm wide and 148.0 to 215.9 mm long also in landscape orientation.

  • Page 196: Paper Loading Orientation

    0978-047 Paper Loading Orientation To print paper with letterheads or logos, load the paper in the proper orientation as follows. When printing on envelopes, see "Printing on Envelopes." : Feeding direction) When paper is loaded in landscape When paper is loaded in portrait orientation orientation Portrait Layout...

  • Page 197: Useful Printing Functions

    0978-048 Useful Printing Functions Printing from a Computer (Windows) Printing Fundamentals Printing Functions Scaling Documents Printing Multiple Pages on One Sheet 1-sided Printing and 2-sided Printing Booklet Printing Poster Printing Watermark Printing Combining and Printing Multiple Files Selecting a Profile for Printing Registering a Profile for Printing Printing from a Computer (Macintosh) Printing Fundamentals...
  • Page 198 Saving a Document in the SD Card in the Printer (Stored Job Print) Giving Priority to a Print Job (Interrupt Printing)

  • Page 199: Printing From A Computer (Windows)

    0978-049 Printing from a Computer (Windows) Printing Fundamentals Printing Configuring the Default Print Settings Setting the Printer Options Viewing the Online Help Printing Functions Common Functions [Page Setup] Tab [Finishing] Tab [Paper Source] Tab [Quality] Tab [Device Settings] Tab Scaling Documents Printing Multiple Pages on One Sheet 1-sided Printing and 2-sided Printing Booklet Printing...

  • Page 200: Printing Fundamentals

    0978-04A Printing Fundamentals This section explains the basic printing method using the printer driver, how to set the printer options, and how to display the online help. Printing Configuring the Default Print Settings Setting the Printer Options Viewing the Online Help...

  • Page 201: Printing

    0978-04C Printing This section explains the basic printing method using the printer driver. NOTE Printing methods may differ depending on the application you are using. For details, see the instruction manuals provided with the application. Select [Print] from the [File] menu of the application. 6HOHFW \RXU SULQWHU IURP >1DPH@ FOLFN >3URSHUWLHV@ 6SHFLI\ WKH GHVLUHG VHWWLQJV LQ WKH SULQWHU GULYHU VFUHHQ...
  • Page 202 NOTE The default setting for [Print Style] in the [Finishing] tab is [2-sided printing]. For details, see "1-sided Printing and 2-sided Printing." For information on available printing functions, see "Printing Functions" or the online help. (See "Viewing the Online Help.") Click [OK].

  • Page 203: Configuring The Default Print Settings

    0978-04E Configuring the Default Print Settings This section describes how to access the printer setup screen from the [Control Panel] and how to configure the printing function settings beforehand. The printer whose settings you have configured will print with those settings every time. When printing, you can change these settings beforehand whenever required.
  • Page 204 NOTE For information on available printing functions, see "Printing Functions" or the online help. (See "Viewing the Online Help.")

  • Page 205: Setting The Printer Options

    0978-04F Setting the Printer Options Before printing, you need to set up the printer configuration in order to use the functions of printer options (such as paper feed options, paper output options, etc.) attached to and installed in the machine. The printer configuration can be set up automatically while installing the driver.
  • Page 206 &RQILUP WKH VHWWLQJV VXFK DV SDSHU VRXUFH RSWLRQV DQG RXWSXW RSWLRQV FOLFN >2.@ NOTE If the information request returns an error message, you need to configure the settings (such as paper feed options, paper output options, etc.) manually. If the printer and computer are connected via USB or a WSD (Web Services on Devices) port, the [Get Device Status] function is unavailable.

  • Page 207: Viewing The Online Help

    0978-04H Viewing the Online Help You can display the online help by clicking [Help] on the printer driver screen. The online help includes additional information about each printing option. If the e-Manual does not provide the information you need, see the online help. Click [Help].

  • Page 208: Printing Functions

    0978-04J Printing Functions This section explains printing functions which can be configured in the printer driver screen. Common Functions [Page Setup] Tab [Finishing] Tab [Paper Source] Tab [Quality] Tab [Device Settings] Tab NOTE The items displayed in the printer driver screen and available functions differ according to the printer model you are using.

  • Page 209: Common Functions

    0978-04K Common Functions The following functions are common to the [Page Setup], [Finishing], [Paper Source], and [Quality] tabs. You can You can select a profile to conveniently repeat the same add and 2.Adding/Editing 1.Profiles print settings (see "Selecting a Profile for Printing").

  • Page 210: Page Setup] Tab

    0978-04L [Page Setup] Tab 1.Output Paper Size 2.Print Direction Sets the print Enables you to select the paper direction relative to size actually output from the printer the orientation of the (see "Scaling Documents"). paper. Prints pages with a 3.Page Layout 4.Watermark watermark (such as Prints multiple pages arranged on...

  • Page 211: Finishing] Tab

    0978-04R [Finishing] Tab 1.1-sided/2-sided Prints pages in a 2.Booklet Printing Printing sequence that allows Prints on one or both sides of them to be folded and the paper. The default setting for grouped into a booklet [Print Style] is [2-sided printing]. when output (see "Booklet Printing").

  • Page 212: Paper Source] Tab

    0978-04S [Paper Source] Tab 1.Specifying the Paper When you want to print on a specific type of paper, specify the paper source containing the paper, or the paper type. NOTE For instructions on how to display the printer driver screen, see "Printing" or "Configuring the Default Print Settings."...

  • Page 213: Quality] Tab

    0978-04U [Quality] Tab 1.Objective 2.Toner Reduction Prints with a Enables you to conveniently select the reduced appropriate settings for the current content. amount of toner. NOTE For instructions on how to display the printer driver screen, see "Printing" or "Configuring the Default Print Settings."...

  • Page 214: Device Settings] Tab

    0978-04W [Device Settings] Tab You can obtain device information You can set the printer options (such 2.Obtain and update the settings displayed as paper feed options, paper output 1.Set Options Device in the sheet (see "Setting the options, etc.) attached to the machine. Information Printer Options").

  • Page 215: Scaling Documents

    0978-04X Scaling Documents You can enlarge or reduce documents to match the output paper size. There are two methods for scaling a document: select the output size of the document to scale it automatically, or specify the scaling value manually. Click [Page Setup].
  • Page 216 The document is scaled automatically according to the settings made in [Page Size] and [Output Size]. ,I \RX ZDQW WR LQFUHDVH RU GHFUHDVH WKH PDJQLILFDWLRQ PDQXDOO\ VHOHFW >0DQXDO 6FDOLQJ@ VSHFLI\ WKH scaling ratio for [Scaling]. Click [OK]. NOTE Depending on the selected page size and printer model you are using, you may not be able to magnify the document.

  • Page 217: Printing Multiple Pages On One Sheet

    0978-04Y Printing Multiple Pages on One Sheet Multiple pages can be printed on one sheet of paper. Click [Page Setup]. For instructions on how to display the printer driver screen, see "Printing" or "Configuring the Default Print Settings." Select [N on 1] from [Page Layout] (where "N" is the number of pages you want to print on the sheet). Note If you cannot select the options for [Page Layout], display the [Device Settings] tab, and then select [Auto] or [Enabled] from [Spooling at Host].
  • Page 218 Select the page order from [Page Order]. The output image is displayed in the preview area. Click [OK]. NOTE You cannot enlarge and reduce manually when using this function. Although there may be a function for printing multiple copies depending on the application you are using, do not use it together with this function.

  • Page 219: Sided Printing And 2-Sided Printing

    0978-050 1-sided Printing and 2-sided Printing You can select whether to print on one side or both sides of each sheet of paper. The default setting for [Print Style] is [2-sided printing]. Paper Type Paper Size Plain paper Standard size paper A4, Legal, Letter and Foolscap (60 to 90 g/m²) Custom size paper:...
  • Page 220 Select [1-sided Printing] or [2-sided Printing] from [Print Style] NOTE The default setting for [Print Style] is [2-sided Printing]. You can also change the default setting to [1-sided Printing]. For instructions on changing the default settings, see "Configuring the Default Print Settings."...
  • Page 221 The display may vary according to the operating system, as well as the type and version of the printer driver.

  • Page 222: Attention (1-Sided Printing And 2-Sided Printing)

    0978-051 Attention (1-sided Printing and 2-sided Printing) NOTE Paper loading orientation On 2-sided printing, the back side of the paper is printed first, therefore the paper should be loaded in the opposite orientation to that for 1-sided printing. If printing on such paper with letterheads, in which faces and directional orientations are specified, see "Paper Loading Orientation"...

  • Page 223: Booklet Printing

    0978-052 Booklet Printing You can print two pages of a document on each side of each sheet, and then fold the sheets in half to create a booklet. Paper Type Paper Size Plain paper Standard size paper A4, Legal, Letter and Foolscap (60 to 90 g/m²) Custom size paper: Heavy paper...
  • Page 224 You can also configure detailed settings such as the opening direction and gutter width for booklet printing in the [Detailed Settings for Booklet] dialog box, displayed by clicking [Booklet]. The output image is displayed in the preview area. NOTE For details about the various settings in the [Detailed Settings for Booklet] dialog box, view the online help. (See "Viewing the Online Help.")

  • Page 225: Poster Printing

    0978-053 Poster Printing You can enlarge a one-page image and print it over multiple pages. You can then glue the printed pages together to create a poster. NOTE [Poster Printing] can be selected under the following conditions: [1-sided Printing] is selected from [Print Style] in the [Finishing] tab. For details, see "1-sided Printing and 2-sided Printing."...
  • Page 226 The output image is displayed in the preview area. NOTE If you cannot select the options for [Page Layout], display the [Device Settings] tab, and then select [Auto] or [Enabled] from [Spooling at Host]. For instructions on how to display the [Device Settings] tab, see "Setting the Printer Options."...

  • Page 227: Watermark Printing

    0978-054 Watermark Printing You can print a watermark (such as "CONFIDENTIAL" or "COPY") on a document created using an application. You can also register customized watermarks in addition to the predefined watermarks. Click [Page Setup]. For instructions on how to display the printer driver screen, see "Printing" or "Configuring the Default Print Settings."...
  • Page 228 Click [OK]. NOTE You can register up to 50 watermarks, not including the watermarks already provided. The display may vary according to the operating system, as well as the type and version of the printer driver.

  • Page 229: Combining And Printing Multiple Files

    0978-055 Combining and Printing Multiple Files You can combine two or more files created using different applications and edit and print them as a single file. Select [Edit and Preview] from [Output Method]. For instructions on how to display the printer driver screen, see "Printing" or "Configuring the Default Print Settings."...
  • Page 230 Click [OK] in the [Print] dialog box of the application. The [Canon PageComposer] dialog box is displayed. For each file you want to combine, repeat Steps 1 to 3. 6HOHFW WKH ILOHV \RX ZDQW WR FRPELQH IURP >'RFXPHQW 1DPH@ FOLFN >...
  • Page 231 NOTE For details on settings of Canon PageComposer, see the Canon PageComposer online help. The display may vary according to the operating system, as well as the type and version of the printer driver.

  • Page 232: Selecting A Profile For Printing

    0978-056 Selecting a Profile for Printing Combinations of printer driver settings corresponding to a variety of printing purposes are provided with the printer driver as "profiles." This enables you to print documents according to a desired objective by simply selecting a profile from the [Profile] list.

  • Page 233: Registering A Profile For Printing

    0978-057 Registering a Profile for Printing If you have registered frequently used settings as "profiles," you can apply the settings by simply selecting them from the [Profile] list. 6SHFLI\ WKH GHVLUHG VHWWLQJV LQ WKH SULQWHU GULYHU VFUHHQ FOLFN >$GG@ Click the tabs for the [Page Setup], [Finishing], [Paper Source], and [Quality] tabs, and then specify the desired items. For instructions on how to specify the print settings, see "Printing"...

  • Page 234: Printing From A Computer (Macintosh)

    0978-058 Printing from a Computer (Macintosh) Printing Fundamentals Printing Configuring the Default Page Settings Setting the Printer Options Viewing the Online Help Viewing the Driver Guide Printing Functions Common Functions [Layout] Preferences Pane [Finishing] Preferences Pane [Paper Source] Preferences Pane [Quality] Preferences Pane [Special Features] Preferences Pane Scaling Documents...

  • Page 235: Printing Fundamentals

    0978-059 Printing Fundamentals This section explains the basic printing method using the printer driver, how to set the printer options, and how to display the online help. Printing Configuring the Default Page Settings Setting the Printer Options Viewing the Online Help Viewing the Driver Guide...

  • Page 236: Printing

    0978-05A Printing This section explains the basic printing method using the printer driver. NOTE Printing methods may vary depending on the application you are using. For details, see the instruction manuals provided with the application. Select [Page Setup] from the [File] menu of the application. NOTE The [Page Setup] dialog box may not be displayed, depending on the application you are using.
  • Page 237 6HOHFW \RXU SULQWHU IURP >3ULQWHU@ VHW WKH QXPEHU RI FRSLHV ZKLFK SDJHV WR SULQW HWF Select the appropriate preferences panes, and configure the print settings. NOTE The default setting for [Print Style] in the [Finishing] preferences pane is [2-sided printing]. For details, see "1-sided and 2-sided Printing."...
  • Page 238 Click [Print]. Printing begins. NOTE 7R VWRS VHQGLQJ GDWD WKDW LV ZDLWLQJ WR EH RXWSXW IURP 0DF 26 FOLFN WKH SULQWHU LFRQ LQ WKH 'RFN FOLFN WKH QDPH RI WKH ILOH \RX ZDQW WR VWRS SULQWLQJ FOLFN >'HOHWH@ The screen may vary according to the operating system, as well as the type and version of the printer driver.

  • Page 239: Configuring The Default Page Settings

    0978-05C Configuring the Default Page Settings The procedure for configuring the page settings prior to printing is as follows. Select [Page Setup] from the [File] menu of the application. Select [Page Attributes] from [Settings]. 6HOHFW \RXU SULQWHU IURP >)RUPDW IRU@ VHW >3DSHU 6L]H@ >2ULHQWDWLRQ@ DQG >6FDOH@ DV QHFHVVDU\ 6HOHFW >6DYH $V 'HIDXOW@ IURP >6HWWLQJV@ FOLFN >2.@...
  • Page 240 The settings are saved as the default settings. NOTE The [Page Setup] dialog box may not be displayed, depending on the application you are using. The screen may vary according to the operating system, as well as the type and version of the printer driver.

  • Page 241: Setting The Printer Options

    0978-05E Setting the Printer Options Before printing, you need to set up the printer configuration in order to use the printer options (such as paper feed options, paper output options, etc.) attached to and installed in the machine. When using the printer driver for the first time, or changing the printer options, set up the printer configuration in the driver.

  • Page 242: Verifying The Printer Information

    0978-05F Verifying the Printer Information You can verify the communication method with the machine and the printer options (such as paper feed options, paper output options, etc.) attached to and installed in machine. If the machine is connected by bidirectional communication, the options are set automatically when you verify the printer information.
  • Page 243 Click [Utility]. Click [Printer Information]. &KHFN WKH SULQWHU LQIRUPDWLRQ FOLFN >2.@ If [Bidirectional] is displayed for [Communication Method], the options are automatically set. If [Unidirectional] is displayed for [Communication Method], you must set the options manually (see "Manually Setting the Printer Options").
  • Page 244 2SHQ >6\VWHP 3UHIHUHQFHV@ FOLFN >3ULQW 6FDQ@ RU >3ULQW )D[@  6HOHFW \RXU SULQWHU FOLFN >2SWLRQV 6XSSOLHV@ &OLFN >8WLOLW\@ >2SHQ 3ULQWHU 8WLOLW\@...
  • Page 245 Click [Printer Information]. &KHFN WKH SULQWHU LQIRUPDWLRQ FOLFN >2.@ If [Bidirectional] is displayed for [Communication Method], the options are automatically set. If [Unidirectional] is displayed for [Communication Method], you must set the options manually (see "Manually Setting the Printer Options"). NOTE If the printer driver name displayed at the top of the [Printer Information] dialog box and the printer name displayed as [Name Retrieved from the Printer] do not correspond correctly, you may not be able to use the printer functions...

  • Page 246: Manually Setting The Printer Options

    0978-05H Manually Setting the Printer Options If the machine is connected by unidirectional communication, you must set the printer options (such as paper feed options, paper output options, etc.) attached to and installed in the machine manually. NOTE If the machine is connected by bidirectional communication, the settings for this procedure are disabled. Follow the procedure in "Verifying the Printer Information"...
  • Page 247 NOTE Be sure to select only those options that are actually installed in the printer. Click [OK].

  • Page 248: Viewing The Online Help

    0978-05J Viewing the Online Help You can display the online help by clicking [ ] in the [Print] dialog box. The online help includes additional information about every printing option. If this manual does not provide the information you need, see the online help. 6HOHFW \RXU SULQWHU IURP >3ULQWHU@ VHOHFW D SUHIHUHQFHV SDQH FOLFN >...
  • Page 249 NOTE For details about how to display the [Print] dialog box, see "Printing." The screen may vary according to the operating system, as well as the type and version of the printer driver.

  • Page 250: Viewing The Driver Guide

    0978-05K Viewing the Driver Guide To view the driver guide, follow the procedure below. Open the [Documents] folder in the printer driver install set folder. The location of the [Documents] folder may vary depending on the type and version of the printer driver. Double-click the "index.html"...

  • Page 251: Printing Functions

    0978-05L Printing Functions This section explains printing functions which can be configured in the printer driver screen. Common Functions [Layout] Preferences Pane [Finishing] Preferences Pane [Paper Source] Preferences Pane [Quality] Preferences Pane [Special Features] Preferences Pane NOTE Available settings may differ according to the operating system, as well as the type and version of the printer driver. Click [ ] to the right of [Printer] to display all of the settings in the [Print] dialog box.

  • Page 252: Common Functions

    0978-05R Common Functions Selecting [Print] from the [File] menu of the application displays the [Print] dialog box. Combinations of frequently used settings can be saved Selects the printer to use from those as presets. These saved previously added to the [Printing] pane of presets can then be 1.Printer Selection 2.Presets...

  • Page 253: Layout] Preferences Pane

    0978-05S [Layout] Preferences Pane 1.Page Layout 2.Page Border Prints each Prints multiple pages on one sheet of paper (see page "Printing Multiple Pages on One Sheet"). with a border. NOTE The displays may differ between operating systems, printer driver types, and functions.

  • Page 254: Finishing] Preferences Pane

    0978-05U [Finishing] Preferences Pane 1.1-sided/2-sided Sets the Printing Prints on one or both sides of the paper. The orientation 2.Binding default setting for [Print Style] is [2-sided printing] and width Location/Gutter (see "1-sided and 2-sided Printing"). of the gutter. NOTE The displays may differ between operating systems, printer driver types, and functions.

  • Page 255: Paper Source] Preferences Pane

    0978-05W [Paper Source] Preferences Pane 1.Paper Source When you want to print on a specific type of paper, specify the paper source containing the paper, or the paper type. NOTE The displays may differ between operating systems, printer driver types, and functions.

  • Page 256: Quality] Preferences Pane

    0978-05X [Quality] Preferences Pane 1.Quality Settings Enables you to configure settings relating to print quality. NOTE The displays may differ between operating systems, printer driver types, and functions.

  • Page 257: Special Features] Preferences Pane

    0978-05Y [Special Features] Preferences Pane Enables you to change the output method so that print data is saved to a mail box in the printer 1.Job memory etc. Processing NOTE The displays may differ between operating systems, printer driver types, and functions.

  • Page 258: Scaling Documents

    0978-060 Scaling Documents You can enlarge or reduce the size of the document to be printed. There are two methods for scaling a document: select the paper size to be printed to scale it automatically, or specify the scaling value manually. Select [Page Attributes] from [Settings] in the [Page Setup] dialog box.

  • Page 259: Printing Multiple Pages On One Sheet

    0978-061 Printing Multiple Pages on One Sheet A multiple pages can be printed on one sheet of paper. Select [Print] from the [File] menu of the application. 6HOHFW \RXU SULQWHU IURP >3ULQWHU@ >/D\RXW@ WKH QXPEHU RI SDJHV \RX ZDQW WR SULQW RQWR RQH VKHHW of paper from [Pages per Sheet].
  • Page 260 Click [Print]. NOTE You cannot enlarge and reduce manually when using this function. The screen may vary according to the operating system, as well as the type and version of the printer driver.

  • Page 261: Sided And 2-Sided Printing

    0978-062 1-sided and 2-sided Printing You can select whether to print on one side or both sides of each sheet of paper. Paper Type Paper Size Plain paper Standard size paper A4, Legal, Letter and Foolscap (60 to 90 g/m²) Custom size paper: Heavy paper 210.0 to 215.9 mm wide and 279.4 to 355.6 mm long...
  • Page 262 NOTE The default setting for [Print Style] is [2-sided printing]. You can save the 1-sided printing setting as a preset. For details, "Using [Presets] for Printing." Select the binding edge from [Binding Location]. The output image is displayed in the preview area. If you want to set the gutter width, click [Gutter].
  • Page 263 If you do not set the gutter width, skip to step 6. 6SHFLI\ WKH JXWWHU ZLGWK FOLFN >2.@ Click [Print]. NOTE The screen may vary according to the operating system, as well as the type and version of the printer driver.

  • Page 264: Using [Presets] For Printing

    0978-063 Using [Presets] for Printing You can save print settings that you specified in each preferences pane of the [Print] dialog box use as a preset. A preset is a combination of settings that you use frequently, saved as a single setting. If you select a preset when printing a file, the file will be printed with the saved settings.
  • Page 265 7R SULQW D ILOH XVLQJ D SUHVHW VHOHFW WKH SUHVHW IURP >3UHVHWV@ LQ WKH >3ULQW@ GLDORJ ER[ FOLFN >3ULQW@ NOTE 7R HGLW D SUHVHW LQ WKH >3ULQW@ GLDORJ ER[ VHOHFW WKH SUHVHW VSHFLI\ WKH SULQWHU GULYHU VHWWLQJV VHOHFW >6DYH@ IURP [Presets].

  • Page 266: Setting Priority (When Specifying The Same Item Using Multiple Methods)

    0978-064 Setting Priority (When Specifying the Same Item Using Multiple Methods) When the setting values for the same item are different between an application or the printer driver and the menu functions, the setting specified in the application or printer driver is effective. When specifying an item only in the menu functions using the control panel or the Remote UI, the most recently specified setting is effective.

  • Page 267: Functions Which Can Be Specified From The Control Panel

    0978-065 Functions Which Can Be Specified from the Control Panel This printer allows you to specify the printing functions from the printer driver. However, some printing functions are specified from the control panel or the Remote UI. The following table shows the functions to be specified from the control panel or the Remote UI.
  • Page 268 "[Setup] Menu ([User Maintenance] Options)"...

  • Page 269: Printing Without The Printer Driver (Direct Print)

    0978-066 Printing without the Printer Driver (Direct Print) The direct print function is a function that transmits a file from the host terminal to the printer without the printer driver and allows the printer to detect the file and print. Therefore, you do not need to open a file to print. Direct Print from the Remote UI You can specify PDF, TIFF, JPEG, PS, EPS, or XPS format image files from the remote UI and perform Direct Print.
  • Page 270 PackBits (Apple Macintosh PackBits) Unsupported encoding methods ITU-T recommendation T.82 JBIG ITU-T recommendation T.43 JBIG ITU-T recommendation T.44 MRC NOTE If you cannot print a file using the direct print function or if the printing position is skewed The file may be printed properly by opening it from an application and using the printer driver.

  • Page 271: Printing The Pdf File Using The Direct Print Function

    0978-067 Printing the PDF File Using the Direct Print Function Start the Remote UI. "Starting the Remote UI" Select [PDF File] from the [Direct Print] menu. Specify [Select PDF File]. When specifying [File Path] Click [Browse...], select the file, and then click [Open...]. When specifying [URL] Enter the URL of the PDF file that you want to print.
  • Page 272 Enter the password in [Document Password] when a password is specified for opening the document or when it is necessary to enter a password to print. If printing is attempted without entering a password, <Cannot decode PDF data.> is displayed, and printing is cancelled. When printing PDF files with settings that do not allow them to be printed or when printing in high resolution PDF files with settings that only allow them to be printed in low resolution, enter the master password.
  • Page 273 [All] Select if you want to print all the pages. Select [Pages], and then enter the starting page number and ending page number if you want [Pages] to specify the print range. Specify the settings for [Quality Settings] as the following, as needed. Specify the resolution for printing the data.
  • Page 274 Specify the halftone display method when printing. You can set it for these data types: [Text], [Graphics] and [Image]. [Resolution]: You can perform printing that combines smooth gradation with edge quality. It is suitable for printing graphics or graphs that use gradation. [Halftones] [Gradation]: You can print with a sharp gradation and well-balanced texture, contrasting light and shade, which is best suited for printing photo images.
  • Page 275 [NTSC]: It calculates the grayscale value using the NTSC standard color conversion Conversion] method. [Uniform It takes the average value of the Red, Green and Blue color values as the RGB]: grayscale value. Specify the settings for [Print Settings] as the following, as needed. [Copies] Specify the number of copies to be printed.
  • Page 276 You can print multiple pages of the PDF file data arranged on one page. [N on 1] When printing multiple pages side by side, set [Paper Size] to a setting other than [Auto]. The [N on 1] setting enables you to set the order the pages will be arranged on the paper [Page Order] when printing multiple pages on one page.

  • Page 278: Printing The Ps/Eps File Using The Direct Print Function

    0978-068 Printing the PS/EPS File Using the Direct Print Function Start the Remote UI. "Starting the Remote UI" Select [PS File] from the [Direct Print] menu. Specify [Select PS/EPS File]. Click [Browse...], select the file, and then click [Open...].
  • Page 279 Specify the settings for [Quality Settings] as the following, as needed. Specify the resolution for printing the data. It is effective to set [600 dpi] when printing [Resolution] photographs at standard quality, and to set [1200 dpi] when printing at a higher quality. Specify the settings for [Print Settings] as the following, as needed.
  • Page 280 [Copies] Specify the number of copies to be printed. [Print 2-Sided] Specify 1-sided or 2-sided printing. Set the binding position on the long side of the paper (long-edged binding) or the short side of [Binding Location] the paper (short-edged binding). If binding is set from the printer side, the position of the "gutter"...
  • Page 281 When the print job has finished sending, the display switches and the following message is displayed. Press [To Job List] to check the print job that was sent.

  • Page 282: Printing The Tiff/Jpeg File Using The Direct Print Function

    0978-069 Printing the TIFF/JPEG File Using the Direct Print Function Start the Remote UI. "Starting the Remote UI" Select [Image File] from the [Direct Print] menu. Specify [Select Image File]. Click [Browse...], select the file, and then click [Open...].
  • Page 283 Specify the setting for [Specify Print Range]. [All] Select if you want to print all the pages. Select [Pages], and then enter the starting page number and ending page number if you want to specify the print range. [Pages] You cannot print JPEG data by specifying a print range. Specify the setting for [Quality Settings].
  • Page 284 Specify the resolution for printing the data. It is effective to set [600 dpi] when printing [Resolution] photographs at standard quality, and to set [1200 dpi] when printing at a higher quality. Specify the halftone display method when printing. [Resolution]: You can perform printing that combines smooth gradation with edge quality. It is suitable for printing graphics or graphs that use gradation.
  • Page 285 Select the method for converting color print data to grayscale for printing. This setting is for converting color data to B&W data. [sRGB]: It calculates the grayscale value using the sRGB standard color conversion method. [Grayscale [NTSC]: It calculates the grayscale value using the NTSC standard color conversion Conversion] method.
  • Page 286 You can select a job processing method for when it detects an Imaging function error. When it is set to [Print], the error description list is printed at the same time. [Print] The error description is printed on the paper and the job is terminated. [Show Warnings] [Panel] The error message is displayed on the printer's display, and printing stops.

  • Page 288: Printing The Xps File Using The Direct Print Function

    0978-06A Printing the XPS File Using the Direct Print Function Start the Remote UI. "Starting the Remote UI" Select [XPS Files] from the [Direct Print] menu. Specify [Select XPS File]. (1) Click [Browse...], select the file, and then click [Open...]. (2) Clear the [Prioritize Print Ticket] check box.
  • Page 289 Specify the setting for [Specify Print Range]. [All] Select if you want to print all the pages. Select [Pages], and then enter the starting page number and ending page number if you want [Pages] to specify the print range. Specify the settings for [Quality Settings] as the following, as needed.
  • Page 290 Specify the resolution for printing the data. It is effective to set [600 dpi] when printing [Resolution] photographs at standard quality, and to set [1200 dpi] when printing at a higher quality. Specify the settings for [Halftones] as the following, as needed. Specify the halftone display method when printing.
  • Page 291 Specify the settings for [Color Settings] as the following, as needed. Select the method for converting color print data to grayscale for printing. You can set it for these data types: [Text], [Graphics] and [Image]. This setting is for converting color data to B&W data. [sRGB]: It calculates the grayscale value using the RGB standard color conversion [Grayscale...
  • Page 292 [Copies] Specify the number of copies to be printed. Specify the size of paper to print. If data is input that is outside the engine's maximum and minimum paper size range when the paper size is automatic, it is printed on the paper size that is set with [Standard Paper Size]. [Auto]: It selects the most suitable paper source for the XPS file page size, and [Paper Size]...
  • Page 293 [Store in Box] When storing it in a box, check the [Store in Box] check box before selecting the box where you want to store it. Click [Start Printing]. Do not keep clicking [Start Printing] while the file is transferring. Sometimes it takes time to transfer a file, but if you keep clicking during the transfer, a file failure may occur and it may be impossible to transfer it.

  • Page 294: Direct Printing From Command Prompt

    0978-06C Direct Printing from Command Prompt The command of the following format is effective. lpr (a space) -S (a space) <the IP address of the printer> (a space) -P (a space) <the printer name> (a space) <the file name> Enter the printer name. You can check the printer name in [Device Name] on the Remote UI The printer name portal page.

  • Page 295: Printing Files Directly From Usb Memory Devices (Usb Direct Print)

    0978-06E Printing Files Directly from USB Memory Devices (USB Direct Print) You can print data in USB memory device directly from the machine. Because it is possible to print without a computer, you can easily print data stored in a USB memory device at a location where the machine is installed. This makes immediate handling possible when printed documents are needed quickly.

  • Page 296: Printing Directly From Usb Memory Device

    0978-06F Printing Directly from USB Memory Device Insert the USB memory device into USB memory slot at the top of the printer. Press [ : Application). The "USB Direct Print Mode Screen" is displayed. When the department ID management function is enabled, the authentication screen appears. After you enter the department ID and password, select [<Log In>], and then press [OK].
  • Page 297 (2) When the message is displayed, press [OK]. (3) Select the sorting criteria with [ ] and [ ], and then press [OK]. Select the type of file to print with [ ] and [ ], and then press [OK]. Select the file to print with [ ] and [ ], and then press [OK].
  • Page 298 (1) Select [<Use Print Ticket>] with [ ] and [ ], and then press [OK]. (2) Select [<Start Printing>] with [ ] and [ ], and then press [OK]. It is printed using the print settings specified inside the file. Select [<Start Printing>] with [ ] and [ ], and then press [OK].

  • Page 299: Print Setting Menu List

    0978-06H Print Setting Menu List You can set the following items when printing. NOTE Viewing the Tables The default value for each setting is displayed in bold text. To change the default values, see "Changing the Default Print Settings and File Sorting Criteria."...
  • Page 300 When it is set to [Auto], it selects the most suitable paper source for the page size of the file to be printed, and prints. [Auto] / [Multi- When it is not set to [Auto], it prints so that the long side of the Purpose Tray] / page size of the file to be printed and the long side of the [Select Paper]...
  • Page 301 gradation with edge quality. It is suitable for printing graphics or graphs that use gradation. [Resolution] / [Gradation] allows you to print with a sharp gradation and well- [Halftones] [Gradation] / balanced texture, contrasting light and shade, which is best [High Resolution] suited for printing photo images.

  • Page 302: Changing The Default Print Settings And File Sorting Criteria

    0978-06J Changing the Default Print Settings and File Sorting Criteria Press [ : Application). The "USB Direct Print Mode Screen" is displayed. When the department ID management function is enabled, the authentication screen appears. After you enter the department ID and password, select [<Log In>], and then press [OK]. Select [USB Print Settings] with [ ] and [ ], and then press [OK].

  • Page 303: Remove The Usb Memory Device

    0978-06K Remove the USB Memory Device IMPORTANT When removing USB memory devices Always use the following procedure when removing USB memory devices. Using other methods to remove USB memory devices may result in damage to the device and the printer. Display the "USB Direct Print Mode Screen."...
  • Page 304 If an error message is displayed, wait a few seconds before starting the removal procedure again from the beginning.

  • Page 305: Receiving E-Mail Data On The Mail Server And Printing (E-Mail Print)

    0978-06L Receiving E-mail Data on the Mail Server and Printing (E-mail Print) E-mail print is a function in which this printer receives e-mails sent from the host terminal and prints the text as well as the attached files. Therefore, you do not need to use a printer driver or open the attached files to print. Available Protocol Requirements The UIDL command of the POP3 protocol needs to be supported.
  • Page 306 Restrictions for E-mail Print (Only when the optional SD card is installed) If text data of an e-mail exceeds 25 MB, the text is not printed. If header data of an e-mail exceeds 20 KB, the excess part of 20 KB or more header data is not printed. Attached files are printable only when the size of each file is 100 MB or less.

  • Page 307: How To Specify The Settings For E-Mail Print

    0978-06R How to Specify the Settings for E-mail Print Before performing the setup, see "Attention (How to Specify the Settings for E-mail Print)." You can set e-mail print settings from the printer control panel, Remote UI or FTP client. This section describes the procedures for registering or changing the settings using a Web browser (Remote UI). Start the Remote UI, and then log in as Administrator.
  • Page 308 Click [Edit...] on the right side of [E-Mail Print Settings]. Specify the settings for the e-mail print function.
  • Page 309 If you want to use the POP3 protocol [POP3 Server Specifies the name or sets the IP address of the server which receives e-mails. Name] Specifies the name of the user which receives e-mails. [POP3 User Name] You can enter up to 32 alphanumeric characters. [Set/Change Specifies the password for the name of the user which receives e-mails.
  • Page 310 Click [OK].

  • Page 311: Attention (How To Specify The Settings For E-Mail Print)

    0978-06S Attention (How to Specify the Settings for E-mail Print) The following are settings for printing e-mails. You can set them from the printer control panel, Remote UI or FTP client. : Can be specified : Cannot be specified Settings for Using the POP3 Protocol Setting Method Option Setting...
  • Page 312 mail text.

  • Page 313: Receiving And Printing E-Mails Manually

    0978-06U Receiving and Printing E-mails Manually There are two types of manual printing methods: printing from the printer control panel and printing from the Remote UI. IMPORTANT Receiving E-mails The printer can receive e-mails only when it is online. When using POP3 protocol When it is set to receive e-mail automatically using [POP3 RX Interval], if you attempt to receive e-mail manually while e- mail is being received automatically, your actions will be ignored.
  • Page 314 "Starting the Remote UI" Click [Network] under [Preferences] in the [Settings/Registration] menu. Click [E-Mail Print Settings]. Click [E-Mail RX] on the right side of [E-Mail Print Settings]. The printer is connected to the mail server. The printer receives e-mails addressed to the printer and print them.

  • Page 316: Printing The E-Mail Receive Log List

    0978-06W Printing the E-mail Receive Log List Before beginning to print, see "Attention (Printing E-mail Sending/Receiving History)." Printing from the Printer Control Panel Make sure that the printer is online. If the printer is not online, press [ : Online). Press [ : Utility) to display the Utility menu.
  • Page 317 Select [E-Mail RX History List], and then click [Execute]. The e-mail receive log list is printed.

  • Page 318: Attention (Printing E-Mail Sending/Receiving History)

    0978-06X Attention (Printing E-mail Sending/Receiving History) IMPORTANT Deleting all the e-mail receive logs Delete them using the following procedure. When the optional SD card is installed Format the SD card using the procedure in [SD Card Maintenance]. "[Setup] Menu ([User Maintenance] Options)" When the optional SD card is not installed Turn the printer OFF.

  • Page 319: When E-Mail Print Fails

    0978-06Y When E-mail Print Fails Perform the following actions depending on the displayed error messages and error codes. Error messages and error codes are displayed in the following locations. Printer Display Remote UI ([Error Information] page in the [Status Monitor/Cancel] menu) Network Status Print "The Lists Common to All the Settings in the Print Mode"...
  • Page 320 UIDL Error the UIDL command. The printer could not connect to the EM E-Mail access Clear the hard disk error on the POP3 POP3 server because an error had error. server. occurred in its hard disk. The error codes that are displayed in the e-mail receive log list If multiple errors have occurred, only the error of the highest priority is displayed (high: 407 >...
  • Page 321 multipart/mixed Received an unsupported multipart mail. multipart/parallel multipart/alternative If the mail is nested, the mail is supported only when "multipart/alternative" is nested in "multipart/mixed." Invalid data was sent. Check if the sent e-mail data is normal. This printer does not support e-mails in HTML An e-mail in HTML format was sent.

  • Page 322: Printing Files From The Printer Using Ftp Client

    0978-070 Printing Files from the Printer Using FTP Client You can print files from the printer by accessing the FTP server of the printer using FTP Client. IMPORTANT When performing FTP printing, select the [Use FTP Print] check box. "Configuring the Protocol Settings" Run Command Prompt.
  • Page 323 Enter "put <the name of the file to be printed>", and then press [ENTER] on your keyboard. Input Example: "put sample.txt" The file is printed from the printer. IMPORTANT When printing a file Print the file in the binary mode. Enter "quit", and then press the [ENTER] key on your keyboard.

  • Page 324: Specifying A Password For A Document And Printing (Secured Print)

    0978-071 Specifying a Password for a Document and Printing (Secured Print) In a secured print or encrypted secured print, a print job for which a password is specified is saved in the SD card of the printer, and the job is printed by entering the password using the printer's control panel. This function is convenient when you print a confidential document etc.
  • Page 325 If the user names appear, select the target user name using [ ] and [ ], and then press [OK]. If the file names appear, select the target file name using [ ] and [ ], and then press [OK]. Enter [PIN], and then press [OK].

  • Page 326: Attention (Specifying A Password For A Document And Printing (Secured Print))

    0978-072 Attention (Specifying a Password for a Document and Printing (Secured Print)) NOTE The environment in which this function is unavailable You cannot use this function on the DOS application, UNIX or other computer on which the printer driver cannot be used.

  • Page 327: Saving A Document In The Sd Card In The Printer (Stored Job Print)

    0978-073 Saving a Document in the SD Card in the Printer (Stored Job Print) You can save print jobs in the SD card (box) in the printer by selecting [Store] from the printer driver for this printer. In addition, stored jobs can perform the following operations from the printer's control panel and the Remote UI. Performing a Stored Job Print Using the Control Panel of the Printer You can print data by selecting the saved box or job.

  • Page 328: Performing A Stored Job Print Using The Control Panel Of The Printer

    0978-074 Performing a Stored Job Print Using the Control Panel of the Printer Select [Store] from [Output Method] in the printer driver, specify the box in which you want to store the job, and then send it. Move to the printer when printing. Make sure that the printer is online.
  • Page 329 Increase or decrease a number using [ ] and [ ], and then move the cursor using [ ] and [ Select the name of the target file using [ ] and [ ], and then press [OK]. The specified file is printed. NOTE If the stored job has been deleted If the stored job has been deleted by an external operation, for example an operation from the Remote UI, a screen such...

  • Page 330: Displaying Or Operating The Jobs Stored In A Box (Resume/Delete)

    0978-075 Displaying or Operating the Jobs Stored in a Box (Resume/Delete) Start the Remote UI, and then log in as Administrator. "Starting the Remote UI" Select [Box] Menu. Enter the box number of the box where the job that you want to check or operate is stored, and then click [Open...].
  • Page 331 When you want to operate any stored job, perform the following procedure. (1) Select the [Select] check box by the first job on the list. (2) Click the operation buttons. [Print...]: Prints the selected job. [Delete]: Deletes the selected job. You can display the page that allows you to change the print copies etc.
  • Page 332 NOTE Changing the number of the print copies You cannot change the number of the print copies depending on the job. Also, changes to print runs of saved jobs that have [Prioritize Print Ticket] set in XPS format will be ignored. Displaying a document name A job file name of up to 32 characters can be displayed for a document name.
  • Page 333 The detailed information of the stored jobs is displayed.

  • Page 334: Automatically Deleting Files Stored In A Box

    0978-076 Automatically Deleting Files Stored in a Box Stored jobs can be deleted automatically by setting a length of time to pass between storing of the jobs and their deletion. This setting is made using the Remote UI. Start the Remote UI, and then log in as Administrator. "Starting the Remote UI"...
  • Page 335 Click [Edit...]. Set a length of time to pass before deletion of stored jobs.
  • Page 336 The default setting is [3 days]. To not delete automatically, select [Off]. Click [OK].

  • Page 337: Changing The Box Settings

    0978-077 Changing the Box Settings NOTE You can change the settings only if you have logged on as Administrator. "Remote UI" Start the Remote UI, and then log in as Administrator. "Starting the Remote UI" Select the [Box] menu. Enter the box number of the box where the job that you want to check or operate is stored, and then click [Open...].
  • Page 338 Click [Settings...]. Enter the box name in [Box Name]. Up to 32 characters can be entered.
  • Page 339 Specify the password. When specifying a password for a box (1) Select the [Set PIN] check box. (2) Enter the password that you want to specify in [PIN], and then enter the same number in [Confirm] as the one you entered in [PIN].
  • Page 340 When not specifying a password for a box Clear the [Set PIN] check box. In [PIN] and [Confirm], you can enter a number of 1 to 7 digits except for those beginning with the digit "0." Click [OK].

  • Page 341: Giving Priority To A Print Job (Interrupt Printing)

    0978-078 Giving Priority to a Print Job (Interrupt Printing) This mode is used for pausing the job currently being processed and start printing the specified job on ahead. The paused print jobs are saved on the SD card in the printer and printed again after the print job that interrupted is completed. Select [Interrupt Print] from [Output Method] in the printer driver, and then print.

  • Page 342: Configuring The Network Settings (Sharing The Printer)

    0978-079 Configuring the Network Settings (Sharing the Printer) Checking Your Network Environment Network Settings for the Printer (Common to Each Protocol) Network Settings for the Printer (TCP/IP) Setting the IP Address (IP v. 4) Configuring the Protocol Settings Setting IP v. 6 (if necessary) Configuring a Computer that Performs Printing Network Settings for the Printer (NetWare) Configuring NetWare...
  • Page 343 Macintosh Network Settings Configuring the Protocol Settings Configuring a Computer that Performs Printing...

  • Page 344: Checking Your Network Environment

    0978-07A Checking Your Network Environment Check the network environment to which the printer is connected and perform the requisite tasks referring to the following figures. Example of a Windows Network Example of a Macintosh Network Example of a UNIX Network Example of a Network Using a Variety of Computers...

  • Page 345: Example Of A Windows Network

    0978-07C Example of a Windows Network When the NetWare Server is on the Network When the NetWare Server is not on the Network When the NetWare Server is on the Network In the network environment as shown in the following figure, TCP/IP or NetWare can be used. See the following and perform the requisite tasks according to the protocol to be used.
  • Page 346 "Changing the Network Transmission Speed or Transfer Mode" "Setting the Spooling Function " "Specifying the Setting for Startup Waiting Time" Network Settings for the Printer (TCP/IP) "Setting the IP Address (IP v. 4)" "Configuring the Protocol Settings" "Setting IP v. 6" "Configuring a Computer that Performs Printing"...

  • Page 347: Example Of A Macintosh Network

    0978-07E Example of a Macintosh Network A Macintosh network can use either of an AppleTalk protocol or TCP/IP protocol. See the following and perform the requisite tasks according to the protocol to be used. Network Settings for the Printer (Common to Each Protocol) "Changing the Network Transmission Speed or Transfer Mode"...

  • Page 348: Example Of A Unix Network

    0978-07F Example of a UNIX Network A UNIX network uses a TCP/IP protocol. See the following and perform the requisite tasks. Network Settings for the Printer (Common to Each Protocol) "Changing the Network Transmission Speed or Transfer Mode" "Setting the Spooling Function " "Specifying the Setting for Startup Waiting Time"...

  • Page 349: Example Of A Network Using A Variety Of Computers

    0978-07H Example of a Network Using a Variety of Computers If there are a variety of computers on a network, specify the settings appropriate to each computer. For example, if you are using Windows and Macintosh on the same network, perform both "Example of a Windows Network"...

  • Page 350: Network Settings For The Printer (Common To Each Protocol)

    0978-07J Network Settings for the Printer (Common to Each Protocol) This section describes the setting items which are common to each protocol to use this printer in a network environment. Selecting a Communication Method or Ethernet Type If you want to fix the type of communication method and Ethernet type, set [Auto Detect] on the Ethernet Drive Setting to [Off].

  • Page 351: Changing The Network Transmission Speed Or Transfer Mode

    0978-07K Changing the Network Transmission Speed or Transfer Mode Configure the Ethernet driver for this printer using either of the following methods. "Performing the Configuration Using the Printer's Control Panel (When You First Set it Up)" Configure the Ethernet driver using the control panel while checking the display on the printer. "Changing the Settings Using Web Browser (Remote UI)"...

  • Page 352: Performing The Configuration Using The Printer's Control Panel (When You First Set It Up)

    0978-07L Performing the Configuration Using the Printer's Control Panel (When You First Set it Up) When configuring the interface using the printer's control panel, use the following menu hierarchy. [Communication Mode] and [Ethernet Type] are displayed when [Auto Detect] is set to [Off]. [Communication Mode] appears only when [Ethernet Type] is set to a setting other than [1000 Base-T].
  • Page 353 Configure the Ethernet driver. This printer can detect the communication method and Ethernet type automatically. Normally, set [Auto Detect] to [On]. If you want to fix the communication method and Ethernet type, set [Auto Detect] to [Off]. If you are using a hub, match the settings for the hub and the printer. For the settings of the hub you are using, consult your network administrator.

  • Page 354: Changing The Settings Using Web Browser (Remote Ui)

    0978-07R Changing the Settings Using Web Browser (Remote UI) Start the Remote UI, and then log in as Administrator. "Starting the Remote UI" Click [Settings/Registration]. Select [Network] from the [Preferences] menu.
  • Page 355 Click [Ethernet Driver Settings]. Click [Edit...].
  • Page 356 (1) Set the Ethernet driver. If you want the communication method and Ethernet type to be set automatically, select the [Auto Detect] check box. If you want to fix the settings for communication method and Ethernet type, clear the [Auto Detect] check box, and set the following.
  • Page 357 Perform a hard reset or restart the printer. After performing a hard reset or restarting the printer, the settings are effective. NOTE To perform a hard reset You can perform a hard reset using the following procedure. 1. Click [Settings/Registration]. 2.

  • Page 358: Setting The Spooling Function

    0978-07S Setting the Spooling Function Specify the setting for the spooler function using either of the following methods. "Performing the Configuration Using the Printer's Control Panel (the Settings to Be Performed First)" Specify the setting for the spooler function using the control panel while checking the display on the printer. "Changing the Settings Using Web Browser (Remote UI)"...

  • Page 359: Performing The Configuration Using The Printer's Control Panel (The Settings To Be Performed First)

    0978-07U Performing the Configuration Using the Printer's Control Panel (the Settings to Be Performed First) When configuring the spooler function using the printer's control panel, use the following menu hierarchy. Pressing [ : Settings) displays the common Setup menu. indicates that the procedure is performed by pressing [ ] or [ ] on the control panel.
  • Page 360 After performing a hard reset or restarting the printer, the settings are effective. NOTE For details on a hard reset "Canceling All the Jobs (Hard Reset)."...

  • Page 361: Changing The Settings Using Web Browser (Remote Ui)

    0978-07W Changing the Settings Using Web Browser (Remote UI) Start the Remote UI, and then log in as Administrator. "Starting the Remote UI" Click [Settings/Registration]. Select [Network] from the [Preferences] menu.
  • Page 362 Click [Spooler]. Click [Edit...].
  • Page 363 Specify the setting for the spooler function. (1) When using the spooling function, select the [Use Spooler] check box. (2) Click [OK]. Perform a hard reset or restart the printer. After performing a hard reset or restarting the printer, the settings are effective. NOTE To perform a hard reset You can perform a hard reset using the following procedure.
  • Page 364 1. Click [Settings/Registration]. 2. Select [Device Control] from the [Output/Control] menu. 3. Select [Hard Reset], and then click [Execute].

  • Page 365: Specifying The Setting For Startup Waiting Time

    0978-07X Specifying the Setting for Startup Waiting Time Specify the setting for startup waiting time using either of the following methods. "Performing the Configuration Using the Printer's Control Panel (When You First Set it Up)" Specify the setting for startup waiting time using the control panel while checking the display on the printer. "Changing the Settings Using Web Browser (Remote UI)"...

  • Page 366: Performing The Configuration Using The Printer's Control Panel (When You First Set It Up)

    0978-07Y Performing the Configuration Using the Printer's Control Panel (When You First Set it Up) When configuring the startup waiting time using the printer's control panel, use the following menu hierarchy. Pressing [ : Settings) displays the common Setup menu. indicates that the procedure is performed by pressing [ ] or [ ] on the control panel.
  • Page 367 Perform a hard reset or restart the printer. After performing a hard reset or restarting the printer, the settings are effective. NOTE For details on a hard reset "Canceling All the Jobs (Hard Reset)."...

  • Page 368: Changing The Settings Using Web Browser (Remote Ui)

    0978-080 Changing the Settings Using Web Browser (Remote UI) Start the Remote UI, and then log in as Administrator. "Starting the Remote UI" Click [Settings/Registration]. Select [Network] from the [Preferences] menu.
  • Page 369 Click [Startup Time Settings]. Click [Edit...].
  • Page 370 Specify the setting for startup time. (1) Enter the Startup Time from when you turn the printer ON to when the printer starts communication (0 to 300 seconds). (2) Click [OK]. Perform a hard reset or restart the printer. After performing a hard reset or restarting the printer, the settings are effective. NOTE To perform a hard reset...
  • Page 371 You can perform a hard reset using the following procedure. 1. Click [Settings/Registration]. 2. Select [Device Control] from the [Output/Control] menu. 3. Select [Hard Reset], and then click [Execute].

  • Page 372: Restricting The Users Who Can Monitor/Change The Settings Using The Snmp Protocol

    0978-081 Restricting the Users Who Can Monitor/Change the Settings Using the SNMP Protocol You can restrict the users who can specify and browse the settings using the SNMP protocol using a Web browser (Remote UI). Start the Remote UI, and then log in as Administrator. "Starting the Remote UI"...
  • Page 373 Click [SNMP Settings]. Click [Edit...].
  • Page 374 Specify the settings for SNMP. Configuring the SNMP Protocol Specifying User Information to Be Used in the SNMP v. 3 Protocol Specifying Context Information to Be Used in the SNMP v. 3 Protocol Configuring the SNMP Protocol (1) Configure the SNMP v. 1 protocol. When using SNMPv1 protocol a.
  • Page 375 When the [Use SNMPv1] check box is cleared The following problems may occur. * You may not be able to use some functions of Canon utility software or to use the software properly due to an error occurring. * You may not be able to specify or browse each option for this printer from utility software that uses the SNMP v.
  • Page 376 When using SNMPv3 protocol a. Select the [Use SNMPv3] check box. b. When setting user information used by SNMPv3 protocol, set user information using [User Settings 1] to [User Settings 5]. "Specifying User Information to Be Used in the SNMP v. 3 Protocol"...
  • Page 377 (5) Make a setting for rejecting to receive SNMP packets while in sleep mode, as necessary. If you select the check box for [Reject SNMP Packets While in Sleep Mode], you may be unable to access the printer from Canon software (iW Series) or applications using the SNMP protocol. (6) Proceed to Step 7.
  • Page 378 3. For [MIB Access Permission], select in which mode the SNMP v. 3 agent can operate, [Read/Write] or [Read Only]. 4. Under [Security Settings], select from [Authentication Yes/Encryption Yes], [Authentication Yes/Encryption No] or [Authentication No/Encryption No] for the security used by SNMPv3.
  • Page 379 5. If [Authentication Yes/Encryption Yes] or [Authentication Yes/Encryption No] is set for [Security Settings], select [MD5] or [SHA1] for [Authentication Algorithm] as the authentication algorithm used by SNMPv3. 6. When [Authentication Yes/Encryption Yes] is set using [Security Settings], set an authentication password.
  • Page 380 If the SSL encrypted communication function is not used, this item cannot be set by the Remote UI. Either enable the SSL encrypted communication function, or set from the control panel using the following procedure. a. Press [  6HWWLQJV  VHOHFW >1HWZRUN@ >6103 Y  6HWWLQJV@ DQG WKHQ set [SNMP v.
  • Page 381 set [SNMP v. 3] to [On]. b. Set each password using [Auth. Password] from [User Settings 1] to [User Settings 5]. For details on the SSL encrypted communication function, see "Setting Keys and Certificates." 8. Set [User Settings 2] to [User Settings 5] using the same procedure as needed. If You Want to Change the Status (Valid/Invalid) of User Information To enable registered user information, select the [Enable User] check box at the top of the targeted user information.
  • Page 382 If You Want to Erase Context Information 1. Delete the context names that are entered in [Context Name 1] to [Context Name 5] under [Context Settings] that you want to delete. (2) Proceed to Step 7. Click [OK]. Perform a hard reset or restart the printer. After performing a hard reset or restarting the printer, the settings are effective.
  • Page 383 To perform a hard reset You can perform a hard reset using the following procedure. 1. Click [Settings/Registration]. 2. Select [Device Control] from the [Output/Control] menu. 3. Select [Hard Reset], and then click [Execute].

  • Page 384: Setting Ieee802.1X Authentication

    0978-082 Setting IEEE802.1X Authentication Specify the settings for using IEEE802.1X authentication with the printer. See the following sections according to the protocol to be used for authentication. "Setting TLS Authentication Information" "Setting TTLS/PEAP Authentication Information" IMPORTANT Conditions for Using IEEE802.1X Authentication In order to use IEEE802.1X authentication, an authentication server (RADIUS server) is required.

  • Page 385: Setting Tls Authentication Information

    0978-083 Setting TLS Authentication Information Set authentication information for using TLS with the IEEE802.1X authentication method. TLS performs mutual authentication using the authentication server's certificate and the printer's certificate. IMPORTANT In order to set up TLS authentication You need to register a key and certificate or a CA certificate used for authentication to the printer in advance. "Setting Keys and Certificates"...
  • Page 386 Click [IEEE802.1X Settings]. Click [Edit...].
  • Page 387 Enter the login name. Up to 24 alphanumeric characters can be entered. Select the [Use TLS] check box.
  • Page 388 Click [Key and Certificate...]. Select the key to use, and then click [Default Key Settings].
  • Page 389 Select the [Use IEEE802.1X] check box. If a Message Appears A message will be displayed if there is anything wrong with the settings. See Steps to 9, and check the settings. Click [OK].
  • Page 390 Perform a hard reset or restart the printer. Perform a hard reset or restart the printer. After performing a hard reset or restarting the printer, the settings are effective. NOTE To perform a hard reset You can perform a hard reset using the following procedure. 1.

  • Page 391: Setting Ttls/Peap Authentication Information

    0978-084 Setting TTLS/PEAP Authentication Information Set authentication information for using TTLS or PEAP with IEEE802.1X authentication. TTLS and PEAP perform mutual authentication using the authentication server's certificate and the user name and password set in the printer. IMPORTANT In order to set a user name and password You need to set up the SSL encryption communication function in advance.
  • Page 392 Click [IEEE802.1X Settings]. Click [Edit...].
  • Page 393 Enter the login name. Up to 24 alphanumeric characters can be entered. Select the [Use TTLS] or [Use PEAP] check box.
  • Page 394 When using TTLS Select the internal TTLS authentication method. (1) Select [MSCHAPv2] or [PAP]. Click [Change User Name/Password...]. When using the log in name entered in Step 6 as the user name Select the [Use Login Name as User Name] check box. Enter user name.
  • Page 395 Enter password. (1) Select the [Change Password] check box. (2) Enter password. You can enter up to 24 characters. (3) Enter the same password in the [Confirm] field. (4) Click [OK]. Select the [Use IEEE802.1X] check box. If a Message Appears A message will be displayed if there is anything wrong with the settings.
  • Page 396 Perform a hard reset or restart the printer. After performing a hard reset or restarting the printer, the settings are effective. NOTE To perform a hard reset You can perform a hard reset using the following procedure. 1. Click [Settings/Registration]. 2.

  • Page 397: Network Setting Items

    Using Option Contents Default NetSpot the Control Device Panel Client Installer [Device Name] Up to 32 characters LBP6780x (DEVICE_NAME) [Location] Up to 32 characters (Blank) (SYS_LOC) [System Manager] Up to 32 characters (Blank) (SYS_CONTACT) [System Manager Password] Up to 16 characters...
  • Page 398 0.0.0.0 [Primary DNS Server Address] IP address 0.0.0.0 (DNS_PADDR) [Secondary DNS Server Address] IP address 0.0.0.0 (DNS_SADDR) "Canon" + "Last 6 Up to 47 alphanumeric [Host Name] (HOST_NAME) digits of characters the MAC address" Up to 47 alphanumeric [Domain Name] (DOMAIN_NAME)
  • Page 399 (RAW_BIDIR_ENB) [Use IPP Print] (IPP_ENB) ON, OFF ON, OFF (Fixed at OFF [SSL] when a key is not registered.) [IPP Authentication] ON, OFF (IPP_AUTH_ENB) Up to 24 characters (Must [User Name] be entered when using IPP guest (IPP_AUTH_ACCUNT1) Authentication) Up to 24 characters (Must [Password] be entered when using IPP 7654321...
  • Page 400 IP address (Blank) (IPV6_DNS_ADDRESS_PRI) [Secondary DNS Server Address] IP address (Blank) (IPV6_DNS_ADDRESS_SEC) [Use IPv4 Host/Domain Names] ON, OFF (IPV6_DNS_NAME_SAME_AS_IPV4) "Canon" + Up to 47 [Host Name] "Last 6 digits alphanumeric (IPV6_DNS_HOST_NAME_V6) of the MAC characters address" Up to 47 [Domain Name]...
  • Page 401 [Print Service] (NW_PRINT_SERVICE) be used PServer]) Bindery PServer Name of the NetWare file [File Server Name] server to which (NW_PSERVER_FILE_SERVER_ the NetWare (Blank) print server NAME) belongs (1 to 47 characters) NetWare print [Print Server Name] server name to (Blank) (NW_PSERVER_PRINT_SERVER_NAME) be used (1 to 47 characters)
  • Page 402 NDS PServer Name of the NDS tree to which the [Tree NetWare print (Blank) Name](NW_NDSSERVER_TREE_NAME) server belongs (1 to 32 characters) Name of the context to which [Context Name] the NetWare (NW_NDSSERVER_CONTEXT_ (Blank) print server NAME) belongs (1 to 256 characters) NetWare print [Print Server Name] server name to...
  • Page 403 (NW_NDSSERVER_POLLING_INT.) jobs (1 to 255 seconds) Data Buffer [Buffer Size] Size (3 to 20 (NW_NDSSERVER_BUFFER_SIZE) RPrinter Name of the NetWare file [File Server Name] server to which (NW_RPRINTER_FILE_SERVER_ the NetWare (Blank) print server NAME) belongs (1 to 47 characters) NetWare print [Print Server Name] server name to (NW_RPRINTER_PRINT_SERVER_...
  • Page 404 [Use AppleTalk] ON, OFF (ATLK_ENB) [Phase] Fixed at [Phase 2] [Phase 2] [Service Name] LBP6780x Up to 32 characters (APRINT_1) [Zone] *1*2 Up to 32 characters (ATK_ZONE) [Open Both [Open Both Spool and Direct], [Print Mode] Spool and [Open Spool], [Open Direct] Direct] "=", "@", "*", ":", and "~"...
  • Page 405 ([Read/Write], ([Read (SNMP_COMMUNITY1_ACCESS) [Read Only]) Only]) [Use Community Name 2] ON, OFF (SNMP_COMMUNITY2_ENB) [Community Name 2] Up to 32 public2 (SNMP_COMMUNITY2_NAME) characters RW, RO [MIB Access Permission] ([Read/Write], ([Read (SNMP_COMMUNITY2_ACCESS) [Read Only]) Only]) [Use SNMPv3] ON, OFF (SNMP_V3_ENB) [Obtain Printer Management Information from Host] ON, OFF (SNMP_GET_PRT_MNG_INFO)
  • Page 406 Spooler Settings : Can be specified : Cannot be specified Settings Settings Using Using Option Contents Default NetSpot Settings Using the Control Panel Device Client Installer [Use ON, OFF Spooler](SPOOL_ENB) Startup Time Setting : Can be specified : Cannot be specified Settings Settings Settings...
  • Page 407 [POP3 RX](EMAIL_PRINT_ENB) ON, OFF [POP3 Server Port 0 to 65535 Number](EMAIL_POP_PORTNO) [SMTP RX] ON, OFF [SMTP Server Port Number] 0 to 65535 When it is set to [0], it does not automatically receive e-mail from the server. Remote UI Settings : Can be specified : Cannot be specified Settings...
  • Page 408 Function "Setting the Spooling Function " Setting the Startup Waiting Time "Specifying the Setting for Startup Waiting Time" Setting the IP Address of the Printer "Setting the IP Address (IP v. 4)" Setting the TCP/IP Protocol "Configuring the Protocol Settings" Setting IP v.
  • Page 409 users "Specifying the Job Operation Permission for End-Users" Restricting the Job Requests by Certain Devices "Restricting the Users Who Can Print or Perform the Printer Settings" Setting the Key Lock Function "Locking the Keys on the Control Panel (Key Lock Function)"...

  • Page 410: Initializing The Network Settings

    0978-086 Initializing the Network Settings If you want to reset the network settings for the printer to the default values, use the printer's control panel. "Initializing the Network Settings Using the Printer's Control Panel" Initialize the network settings using the control panel while checking the display on the printer. IMPORTANT Precautions when initializing the network settings Make sure that the printer is not operating before initializing the network settings.

  • Page 411: Initializing The Network Settings Using The Printer's Control Panel

    0978-087 Initializing the Network Settings Using the Printer's Control Panel Press [ : Settings). Select [Network] using [ ] and [ ], and then press [OK]. When the message is displayed, press [OK]. Select [Init. Network Set.] using [ ] and [ ], and then press [OK].

  • Page 412: Checking The Mac Address

    0978-088 Checking the MAC Address You need the MAC address of the printer to set the IP address using NetSpot Device Installer or the ARP/PING command. There are the following three methods for checking MAC addresses. "Checking the Network Ethernet Driver Screen from a Remote UI" "Printing a Network Status Print from the Printer's Control Panel and Checking It"...
  • Page 413 Click [Ethernet Driver Settings]. Click [Edit...].
  • Page 414 Check the MAC address. Printing a Network Status Print from the Printer's Control Panel and Checking It NOTE Loading A4 size paper The Network Status Print is designed to be printed on A4 size paper. Be sure to load A4 size paper when printing the Network Status Print. Load A4 size paper in the multi-purpose tray or paper drawer.
  • Page 415 Paper Loading and Output Press [ : Utility). Select [Network Status Print] using [ ] and [ ], and then press [OK]. Select [Yes] using [ ], and then press [OK]. Network Status Print is printed. The MAC address (A) is indicated in [Ethernet Driver Settings] on the upper left of the Network Status Print.

  • Page 416: Network Settings For The Printer (Tcp/Ip)

    0978-089 Network Settings for the Printer (TCP/IP) The requisite tasks to use the printer in the TCP/IP network are as follows. Setting the IP Address (IP v. 4) Configuring the Protocol Settings Setting IP v. 6 Configuring a Computer that Performs Printing...
  • Page 417 0978-08A Setting the IP Address (IP v. 4) There are the following three methods for setting the IP address. Setting the IP Address Using the Printer's Control Panel Set the IP address using the control panel while checking the display on the printer. Setting the IP Address Using the ARP/PING Commands Set the IP address using the ARP/PING command in Command Prompt.

  • Page 418: Setting The Ip Address Using The Printer's Control Panel

    0978-08C Setting the IP Address Using the Printer's Control Panel To set the IP address using the printer's control panel, use the following menu hierarchies. [Protocol] is displayed when [IP Mode] is set to [Auto]. Pressing [ : Settings) displays the common Setup menu. indicates that the procedure is performed by pressing [ ] or [ ] on the control panel.
  • Page 419 Select [TCP/IP Settings] using [ ] and [ ], and then press [OK]. Select [IPv4 Settings] using [ ] and [ ], and then press [OK]. Set it to use [IPv4]. (1): After selecting [IPv4] using [ ] or [ ], press [OK].
  • Page 420 If you cycle the power of the printer, you may not be able to print. This is because a different IP address from the one that has been used is assigned. When using DHCP, consult your network administrator and perform either of the following settings. Specifying the DNS Dynamic Update function "Configuring the Protocol Settings"...

  • Page 421: Setting The Printer To A Static Ip Address

    0978-08E Setting the Printer to a Static IP Address Press [ : Settings), select [Network] using [ ] or [ ], and then press [OK]. When the message appears, press [OK]. You can configure the settings, regardless of whether the printer is online (with the [ : Online) indicator turned on) or offline (with the [ : Online) indicator turned off).
  • Page 422 3. When you have finished entering all the values, press [OK] for the setting to take effect. If you are not sure what to enter in [IP Address]: If you are not sure what values you should enter for the IP address, contact your network administrator or see "Determining Which IP Address to Assign to the Printer"...

  • Page 423: Determining Which Ip Address To Assign To The Printer

    0978-08F Determining Which IP Address to Assign to the Printer Follow the steps in the procedure below to assign the IP address to the printer. Open the router setup screen. For instructions on how to open the router setup screen, see the instruction manual that comes with the router you are using or consult the manufacturer or your network administrator.

  • Page 424: Setting The Ip Address Using The Arp/Ping Commands

    0978-08H Setting the IP Address Using the ARP/PING Commands NOTE If your computer and the printer are connected via the router You cannot set the IP address using the ARP/PING command. Run Command Prompt. NOTE If you are using Windows Run Command Prompt using the following procedure.
  • Page 425 If you are using Macintosh: "ping -c 1 -s 479 <the IP address>" If you are using Solaris 1.x/2.x: "ping -s <the IP address> 479" If you are using IBM-AIX: "ping <the IP address> 479" If you are using HP-UX: "ping <the IP address>...

  • Page 426: Setting The Ip Address Using Netspot Device Installer

    0978-08J Setting the IP Address Using NetSpot Device Installer For details on other procedures for starting and using NetSpot Device Installer, see the following. Starting method: "Printer Driver Installation Guide" For details on the procedure for viewing "Printer Driver Installation Guide", see "Installation." Usage: Help of NetSpot Device Installer Help is displayed by clicking [Help] in the [Help] menu.

  • Page 427: Configuring The Protocol Settings

    You can specify the settings by accessing the FTP server of the printer using Command Prompt. "NetSpot Device Installer" You can specify the settings using the Canon software, NetSpot Device Installer, in the supplied CD-ROM. If you want to configure the settings such as the DNS server settings, use the Remote UI or FTP Client.
  • Page 428 Click [TCP/IP Settings]. Configure the protocol settings. Setting IP v. 4 WINS Settings ARP/PING Settings FTP Settings LPD Settings RAW Settings IPP/IPPS Settings WSD Settings...
  • Page 429 HTTP Settings Setting SSL Keys and Certificates Proxy Settings Multicast Discovery Settings SNTP Settings Department ID Management PIN Configuration Settings Setting IP v. 4 (1) Click [Edit...] in [IPv4 Settings]. (2) Set the IP address. [Use IPv4] When the check box is selected, use IPv4. [Select Protocol] Select the protocol used from [Off], [DHCP], [RARP] or [BOOTP].
  • Page 430 (3) Set DNS. [Primary DNS Enter the IP address of the primary DNS server. Server Address] [Secondary DNS Enter the IP address of the secondary DNS server. Server Address] Enter the host name to be added to the DNS server. Up to 47 characters can be [Host Name] entered.
  • Page 431 [Acquire Host When obtaining the host name using DHCP, select the [Acquire Host Name] check Name] box. [DNS Dynamic When updating the host name using DHCP, select the [DNS Dynamic Update] check Update] box. (5) Click [OK]. Proceed to Step if you do not specify the settings for the other options.
  • Page 432 When Using WINS Resolution Select the [WINS Resolution] check box, and set the following items. Enter the IP address of the WINS server. When using the IP address settings specified by DHCP, if you obtain the [WINS Server WINS server IP address from the DHCP server, the IP address obtained Address] from the DHCP server is overwritten.
  • Page 433 Select whether to use the ARP/PING function. (1) Click [Edit...] in [ARP/PING Settings]. (2) Set ARP/PING. When the check box is selected, you can change the IP address settings from the [Use ARP/PING] client using the ARP/PING command. (3) Click [OK].
  • Page 434 IMPORTANT When the [Use ARP/PING] check box is cleared You cannot set the IP address using the ARP/PING command. Proceed to Step if you do not specify the settings for the other options. FTP Settings (1) Click [Edit...] in [FTP Settings]. (2) Set FTP print.
  • Page 435 When the check box is selected, you can access the printer's FTP server using the [Use FTP Print] FTP client and print files. Enter the user name for logging in to the FTP server. Up to 24 alphanumeric [FTP Print User characters can be entered.
  • Page 436 LPD Settings (1) Click [Edit...] in [LPD Print Settings]. (2) Set LPD print. [Use LPD Printing] When the check box is selected, the LPD print function is enabled. When the check box is selected, whenever it prints using LPD applications, a banner page is printed simultaneously.
  • Page 437 Proceed to Step if you do not specify the settings for the other options. RAW Settings Normally, you do not need to change the settings for this option. (1) Click [Edit...] in [RAW Print Settings]. (2) Set RAW printing.
  • Page 438 [Use RAW Printing] When the check box is selected, the RAW printing function is enabled. [Use Bidirectional When the check box is selected, bidirectional communication is performed. Communication] (3) Click [OK]. Proceed to Step if you do not specify the settings for the other options. IPP/IPPS Settings (1) Click [Edit...] in [IPP Print Settings].
  • Page 439 (2) Set IPP print. To Use IPP/IPPS Printing Select the [Use IPP] check box, and set the following items. When the check box is selected, you can use IPPS (encryption of IPP communication data using SSL). You can only use IPPS when the SSL encrypted communication function is enabled.
  • Page 440 When the [Use IPP Authentication] check box is selected, set the following items. Enter the user name used for the IPP print user authentication function. Up to 24 [User Name] characters can be entered. [Set/Change Select the check box when setting/changing the password. Password] Enter the password used for the IPP print user authentication function.
  • Page 441 (2) Set WSD printing. [Use WSD Printing] Select the check box to use WSD printing. When the check box is selected, it obtains printer information using WSD reference. If you select the [Use WSD Printing] check box, the [Use WSD Browsing] [Use WSD check box will always be selected.
  • Page 442 Proceed to Step if you do not specify the settings for the other options. HTTP Settings Specify whether to use the HTTP function. (1) Click [Edit...] in [HTTP Settings]. (2) Set HTTP.
  • Page 443 [Use HTTP] When the check box is selected, you can access the printer using HTTP. IMPORTANT When the [Use HTTP] check box is cleared The settings on the functions using HTTP change automatically, as shown below. [Use IPP Print] [Off] [Off] [Remote UI] Can only be set from the printer's control panel and the FTP client...
  • Page 444 Check the key used for SSL. "Setting Keys and Certificates" for more information about SSL encrypted communication functions and key registration and selection procedures. Proxy Settings (1) Click [Edit...] in [Proxy Settings]. (2) Set proxy functions. When using proxy functions Select the [Use Proxy] check box, and set the following items.
  • Page 445 When not using proxy functions Clear the [Use Proxy] check box. (3) Set proxy authentication functions. When using proxy authentication functions Select the [Use Proxy Authentication] check box, and set the following items. Enter the user name used for proxy authentication. Up to 24 alphanumeric [User Name] characters can be entered.
  • Page 446 Proceed to Step if you do not specify the settings for the other options. Multicast Discovery Settings Set whether the printer will respond to device searches over the network using Multicast Discovery. (1) Click [Edit...] in [Multicast Discovery Settings]. (2) Set Multicast Discovery.
  • Page 447 [Respond to Select the check box to allow it to respond to a multicast search request. Discovery] Enter the scope name used when a specified device is searched from utility software [Scope Name] such as NetSpot Device Installer using multicast. Up to 32 characters can be entered.
  • Page 448 (2) Set SNTP. When using the SNTP client function to obtain time information from the NTP server Select the [Use SNTP] check box, and set the following items. If DNS is set, enter the server name of the NTP server in [NTP Server Name]. [NTP Server Name] If DNS is not set, enter the IP address of the NTP server in [NTP Server Name].
  • Page 449 Proceed to Step if you do not specify the settings for the other options. Department ID Management PIN Configuration Settings Specifies whether the department ID and password should be confirmed before printing using the XPS printer driver. (1) Click [Edit...] in [Department ID Management PIN Confirmation Settings]. (2) Set the Department ID Management PIN Confirmation function.
  • Page 450 [Use Department ID Management PIN Select the check box to confirm the department ID and password when printing. Confirmation] IMPORTANT To use this function, you need to enable Department ID Management in advance. "Specifying an ID for Each Department " A key pair to use for encrypted SSL communication is required to confirm Department IDs and passwords.
  • Page 451 Proceed to Step if you do not specify the settings for the other options. Perform a hard reset or restart the printer. After performing a hard reset or restarting the printer, the settings are effective. NOTE To perform a hard reset You can perform a hard reset using the following procedure.

  • Page 452: Attention (Protocol Settings)

    0978-08L Attention (Protocol Settings) When setting the IP address NOTE If you changed the IP address after installing the printer driver Specify the port to be used again in the printer driver. "Configuring a Computer that Performs Printing" When using DHCP, BOOTP, or RARP One of the following can be used: DHCP, BOOTP, or RARP.
  • Page 453 By using the multicast discovery function, you can search for only the devices whose values in [Scope Name] are verified, using the service location protocol (SLP) from utility software, such as NetSpot Device Installer. When configuring the SNTP Settings NOTE When the check box for [Use SNTP] is selected [Check NTP Server Connection] is displayed on the [TCP/IP Settings] page on the [Network].

  • Page 454: Setting Ip V.

    0978-08R Setting IP v. 6 This section describes the procedure for setting IP v. 6. Specify the settings for IP v. 6 using the Remote UI after specifying the settings for IP v. 4. NOTE About the IP v. 6 address This printer can have up to seven IP v.
  • Page 455 Select [Network] from the [Preferences] menu. Click [TCP/IP Settings].
  • Page 456 Click [Edit...] under [IPv6 Settings]. Select the [Use IPv6] check box.
  • Page 457 Specify the stateless address. Check the [Use Stateless Address] check box when using a stateless address. NOTE Stateless Address Retention After the [Use Stateless Address] check box is selected and the printer is restarted, the stateless address is displayed automatically. This stateless address is discarded when the printer is turned OFF. If you want to use a manual address, specify the following settings.
  • Page 458 If you do not want to use a manual address, proceed to Step 9. (1) Select the [Use Manual Address] check box. (2) Enter [IP Address]. (3) Enter [Prefix Length]. (4) Enter [Default Router Address] as needed. IMPORTANT Addresses which cannot be entered in [IP Address] and [Default Router Address] An address which starts with "ff"...
  • Page 459 If you want to use the DNS server, specify the following settings. If you do not want to use the DNS server, proceed to Step 11. You can specify the following [DNS Settings]. (1) Enter the IP address of the primary DNS server in [Primary DNS Server Address]. (2) Enter the IP address of the secondary DNS server in [Secondary DNS Server Address].
  • Page 460 (1) Select the [DNS Dynamic Update] check box. Using the DNS Dynamic Update function, by registering the [Host Name] and [Domain Name] to the DNS server, the printer's IP address can be used without being fixed. (2) Set whether to register the IPv6 address to the DNS server during DNS dynamic updates. If you select the [Register Manual Address] check box, a manual address is registered to the DNS server.
  • Page 461 Perform a hard reset or restart the printer. After performing a hard reset or restarting the printer, the settings are effective. NOTE To perform a hard reset You can perform a hard reset using the following procedure. 1. Click [Settings/Registration]. 2.

  • Page 462: Configuring A Computer That Performs Printing

    0978-08S Configuring a Computer that Performs Printing After completing the protocol settings for the printer, configure each computer to be used for printing. This section describes the procedure for when you are using Windows. If you are using Macintosh, see "Configuring a Computer that Performs Printing"...

  • Page 463: Features Of Lpd

    0978-08U Features of LPD This is a print application that can be used on Windows, Mac OS X, UNIX, and Linux. LPD is generally used for a TCP/IP network environment. LPD printing is the most common network printing method supported by Windows, Mac OS X, UNIX, and Linux as standard.

  • Page 464: Features Of Raw

    0978-08W Features of RAW This is a print application that can be used on Windows. By using this printer application, you can generally print faster than when using LPD. You can print relatively faster than when using other applications. Advantages When printing in Windows, the print settings using RAW are easier than using other print applications.

  • Page 465: Features Of Ipp/Ipps

    0978-08X Features of IPP/IPPS IPP is a print application that can be used on Windows etc. By using this print application, you can print not only to a printer on your LAN, but also to a remote printer via the Internet. IPPS is a print application that performs SSL encrypted communication when using IPP.

  • Page 466: Features Of Wsd

    0978-08Y Features of WSD This is a print application that can be used on Windows Vista, 7, and Server 2008. By using WSD, you can search for the printer automatically as well as obtain information about jobs and the printer, using the WSD protocol. You can search printers on a network automatically.

  • Page 467: Connecting The Printer (Lpd/Raw)

    0978-090 Connecting the Printer (LPD/RAW) Configure the protocol settings. If You Are Using Windows If You Are Using UNIX If You Are Using Windows When Installing the Printer Driver from the Beginning Install the printer driver. Following the procedure for automatically searching the printer on a network in "Printer Driver Installation Guide", install the printer driver.
  • Page 468 Select the port type. (1) Select [Standard TCP/IP Port]. (2) Click [New Port]. Click [Next]. Enter the IP address or name of the printer. (1) Enter the IP address or name of the printer in [Printer Name or IP Address]. The DNS name to be registered on the DNS server (up to 78 characters) (2) Click [Next].
  • Page 469 The following screen appears. Perform either of the following operations. Follow the on-screen instructions and search again for the printer. Specify the setting for [Device Type]. (1) Select [Standard], and then select [Canon Network Printing Device with P9100]. (2) Click [Next]. NOTE If you are not sure about the value to enter The value to be entered varies depending on how the IP address of the printer was set.
  • Page 470 Click [Close]. Click [Apply]. If you want to use LPD, proceed to Step 10. If you want to use RAW, proceed to Step 11. If you want to use LPD, change the port configuration information. When using LPD printing, set up the LPR protocol using the procedure below. (1) Click [Configure Port].
  • Page 471 1. Open the "/etc/hosts" file using a text editor. 2. Add the following line. Form: <The fixed IP address of the printer> (a tab) <the printer name> (a tab) # <comment> Input Example: 192.168.0.215 LBP6780x #the printer to be added...
  • Page 472 If you specified [DNS Host Name] of the printer, specify the same character string as [DNS Host Name] in <the printer name>. For more details on [DNS Host Name], see "Configuring the Protocol Settings." 3. After saving the "/etc/hosts" file, exit the text editor. IMPORTANT Be sure to assign a fixed IP address to the printer.
  • Page 473 2. 6HOHFW >%URZVH@ >3ULQWHUV@ 3. 6HOHFW >(GLW@ >$GG@ >$FFHVV WR 3ULQWHU@ 4. Enter an arbitrary print queue name in [Printer Name], and then enter the IP address or name of the printer in [Print Server]. 5. Select [OK]. 6. Proceed to Step 4. Example of When Using HP-UX 1.

  • Page 474: Values For Setting A Port

    0978-091 Values for Setting a Port Depending on the method for setting the IP address of the printer, the value to be entered in [Printer Name or IP Address] on the following screen displayed in the process of port setting varies. If you want to set the IP address to be assigned to the printer manually (If you know the IP address to use) Enter the IP address in [Printer Name or IP Address].

  • Page 475: Connecting The Printer (Ipp/Ipps)

    0978-092 Connecting the Printer (IPP/IPPS) If You Are Using Windows Vista, 7 or Server 2008 If You Are Using Windows XP or Server 2003 If You Are Using Windows Vista, 7 or Server 2008 IMPORTANT When using IPPS printing You need to obtain the public key for this printer and install it on Windows Vista, 7 or Server 2008. For details on the procedure for obtaining the public key, see "Obtaining the Public Key for This Printer When Using SSL Encrypted...
  • Page 476 Click [The printer that I want isn't listed]. Perform the following procedure. (1) Select [Select a shared printer by name]. (2) Enter "http://<the IP address or name of the printer>/ipp." When you want to perform IPPS printing using SSL encrypted communication, enter "https://<the IP address or name of the printer>/ipp."...
  • Page 477 For details on the SSL encrypted communication function, see "Setting Keys and Certificates." Click [Have Disk], and then specify the folder that contains the printer driver from the CD-ROM drive. NOTE When you are using the IPP authentication function If you are asked to enter the password, enter the user name and password, and then click [OK]. For details on the settings for the IPP authentication function, see "Configuring the Protocol Settings."...
  • Page 478 Display [Add Printer Wizard]. Click [Add a printer]. Double-click [Add Printer]. Click [Next]. Select a printer type. (1) Select [A network printer, or a printer attached to another computer]. (2) Click [Next]. Select the printer to be connected. Select [Connect to a printer on the Internet or on a home or office network].
  • Page 479 Enter [URL]. (1) Enter "http://<the IP address or name of the printer>/ipp." When you want to perform IPPS printing using SSL encrypted communication, enter "https://<the IP address or name of the printer>/ipp." (2) Click [Next]. IMPORTANT About IPPS IPPS can be used only when the SSL encrypted communication function is enabled. For details on the SSL encrypted communication function, see "Setting Keys and Certificates."...
  • Page 480 If you are asked to enter the password, enter the user name and password, and then click [OK]. For details on the settings for the IPP authentication function, see "Configuring the Protocol Settings." Follow the on-screen instructions to install the printer driver.

  • Page 481: Obtaining The Public Key For This Printer When Using Ssl Encrypted Communication

    0978-093 Obtaining the Public Key for This Printer When Using SSL Encrypted Communication If you want to use IPPS printing, you need to obtain the public key for this printer using the following procedure and install it on Windows Vista, 7 or Server 2008. Start the Web browser.
  • Page 482 Repeat Steps 1 to 3 to start the Remote UI, and then click [Continue to this website (not recommended).]. Click [Certificate Error] on the right of the address entry field, and then select [View certificates]. Click [Install Certificate] in the displayed dialog box to run the Certificate Import Wizard. Click [Next], select [Place all certificates in the following store], and then click [Browse].

  • Page 483: Connecting The Printer (Wsd)

    0978-094 Connecting the Printer (WSD) NOTE If the confirmation dialog box appears during the procedure Enter the user name and password. For more details, see the manual etc. supplied with the operating system. Confirm the setting for [Receive/Print Range Setting]. Make sure that the IP address of the computer on which the printer driver is installed is not restricted to print.

  • Page 484: Network Settings For The Printer (Netware)

    0978-095 Network Settings for the Printer (NetWare) The requisite tasks to use the printer in the NetWare network are as follows. Before starting NetWare network settings, see "Attention (NetWare Network Settings)." Configuring NetWare Configuring the Protocol Settings...

  • Page 485: Attention (Netware Network Settings)

    0978-096 Attention (NetWare Network Settings) IMPORTANT Configuring a Computer that Performs Printing After completing the NetWare network settings, configure each computer to be used for printing. (1) Connecting to a NetWare Network Install NetWare client software on all the computers that perform printing, and then log in to the NetWare server or to the tree.

  • Page 486: Configuring Netware

    0978-097 Configuring NetWare To perform printing using a NetWare network, you need to configure the print service such as the print server and queue and the printer protocols. IMPORTANT About the print service settings When specifying the print service settings using NetSpot Device Installer or NetWare Administrator, Novell Client (a NetWare client from Novell, Inc.) needs to be installed as a client software on the computer on which NetWare Administrator will run.
  • Page 487 \NetSpot_Device_Installer\usa Settings Using NetWare Administrator (When Using the Printer in NDS Queue Server Mode/NDS Remote Printer Mode) Log in to NetWare as "Admin" (or a user who has the equivalent permissions), and then run NetWare Administrator. 1. Select [Print Services Quick Setup] from the [Tools] menu. 2.
  • Page 488 Log in to NetWare as the Supervisor, and then start PCONSOLE. If you have not created a print server, create the print server. 1. Select [Print Server Information] from [Available Options], and then press the [ENTER] key on your keyboard. 2.
  • Page 489 1. Enter an arbitrary printer name in [Name], and then press the [ENTER] key on your keyboard. 2. When using the printer in Queue Server Mode, select [Defined] in [Type]. 3. When using the printer in Remote Printer Mode, select [Remote Parallel] in [Type], and then set [Port] to [LPT1]. 4.

  • Page 490: Configuring The Protocol Settings

    0978-098 Configuring the Protocol Settings This section describes the procedure for specifying the settings using the Remote UI. In the Remote UI, you can specify the settings by accessing the printer from a Web browser via a network. IMPORTANT Before configuring the protocol settings When configuring the protocol settings for the printer using the above software, the TCP/IP protocol must be able to be used in your network environment.
  • Page 491 Select [Network] from the [Preferences] menu. Click [NetWare Settings]. Click [Edit...].
  • Page 492 Select the [Use NetWare] check box. NOTE When the [Use NetWare] check box is cleared The printer is not detected on the NetWare network. Set [Frame Type]. Select the frame type that is used by the system environment you are using from [Auto Detect], [Ethernet II], [Ethernet 802.2], [Ethernet 802.3] or [Ethernet SNAP].
  • Page 493 When using Bindery PServer: Queue Server Mode (the print server of Bindery Mode) 1. Select [Bindery PServer] from [Print Service]. 2. In [File Server Name], enter the file server name created in "Configuring NetWare." 3. In [Print Server Name], enter the print server name created in "Configuring NetWare."...
  • Page 494 Click [OK]. Perform a hard reset or restart the printer. After performing a hard reset or restarting the printer, the settings are effective. NOTE To perform a hard reset You can perform a hard reset using the following procedure. 1. Click [Settings/Registration]. 2.

  • Page 495: Network Settings For The Printer (Smb)

    0978-099 Network Settings for the Printer (SMB) The requisite tasks to use the printer in the SMB network are as follows. Before starting SMB network settings, see "Attention (SMB Network Settings)." Configuring the Protocol Settings Configuring a Computer that Performs Printing...

  • Page 496: Attention (Smb Network Settings)

    0978-09A Attention (SMB Network Settings) IMPORTANT Configuring a Computer that Performs Printing After completing the protocol settings for the printer, configure each computer to be used for printing. About the protocol used in an SMB network An SMB network supports only NetBIOS over TCP/IP, but not NetBEUI. You need to install TCP/IP client software on all the computers to be used for printing to make them able to use a TCP/IP network.

  • Page 497: Configuring The Protocol Settings

    0978-09C Configuring the Protocol Settings This section describes the procedure for specifying the settings using the Remote UI. In the Remote UI, you can specify the settings by accessing the printer from a Web browser via a network. IMPORTANT Before configuring the protocol settings When configuring the protocol settings for the printer using the above software, the TCP/IP protocol must be able to be used in your network environment.
  • Page 498 Select [Network] from the [Preferences] menu. Click [SMB Settings].
  • Page 499 Click [Edit...]. Select the [Use SMB Server] check box.
  • Page 500 NOTE When the [Use SMB Server] check box is cleared The printer is not detected on the SMB network. Specify the settings for SMB. Enter the computer name to which the printer belongs. Up to 15 characters can be entered. Enter a name that does not overlap with the names used on the other computers or the [Server Name] printers on the network.
  • Page 501 and then enter the workgroup name. [Comments] If necessary, enter comments about the printer. You can enter up to 48 characters. When announcing the existence of the printer to the LAN Manager, select the [Use LM Announce] check box. When not making an announcement, clear [Use LM Announce]. [Use LM Announce] When it is not necessary for the LAN Manager to reference the printer, you can clear the [Use LM Announce] check box and reduce network traffic.
  • Page 502 If you want to specify the settings for WINS, proceed to Step 10. If you do not want to specify the settings for WINS, proceed to Step 14. When setting WINS, select [Network] in [Preferences]. Click [TCP/IP Settings].
  • Page 503 Click [Edit...] in [WINS Configuration]. Set WINS. When Using WINS Resolution Select the [WINS Resolution] check box, and set the following items.
  • Page 504 Enter the IP address of the WINS server. When using the IP address settings specified by DHCP, if you obtain the WINS server [WINS Server IP address from the DHCP server, the IP address obtained from the DHCP server is Address] overwritten.
  • Page 505 Perform a hard reset or restart the printer. After performing a hard reset or restarting the printer, the settings are effective. NOTE To perform a hard reset You can perform a hard reset using the following procedure. 1. Click [Settings/Registration]. 2.

  • Page 506: Configuring A Computer That Performs Printing

    0978-09E Configuring a Computer that Performs Printing Configure all the computers to be used for printing so that they can be used on an SMB network. Connecting to an SMB Network Perform the following procedure. )URP WKH >6WDUW@ PHQX VHOHFW >&RQWURO 3DQHO@ DQG WKHQ FOLFN >1HWZRUN DQG ,QWHUQHW &RQQHFWLRQV@ >1HWZRUN &RQQHFWLRQV@ )URP WKH >6WDUW@ PHQX VHOHFW >&RQWURO 3DQHO@ DQG WKHQ FOLFN >9LHZ QHWZRUN VWDWXV DQG WDVNV@ >0DQDJH QHWZRUN...
  • Page 507 If the [User Account Control] dialog box appears Click [Yes] or [Continue]. Make sure that the check boxes for the following options are selected. [Client for Microsoft Networks] [Internet Protocol Version 4 (TCP/IPv4)] (or [Internet Protocol (TCP/IP)]) If the check boxes are not selected, select them. Double-click [Internet Protocol Version 4 (TCP/IPv4)] (or [Internet Protocol (TCP/IP)]).
  • Page 508 Click [Advanced] in the [General] tab. Enable NetBIOS over TCP/IP. (1) Display the [WINS] tab. (2) Select [Enable NetBIOS over TCP/IP]. (3) Click [OK]. Continue to click [OK] until all the dialog boxes close. If a message that prompts you to restart the computer appears Restart the computer.
  • Page 509 NOTE If the screen that prompts you to select a port appears during the installation Perform the following procedure. 1. Click [Add Port]. 2. Select [Network], and then click [OK]. 3. From the list, select [Workgroup Name], [Server Name], and [Printer Name] specified in "Configuring the Protocol Settings"...

  • Page 510: Network Settings For The Printer (Appletalk)

    0978-09F Network Settings for the Printer (AppleTalk) The requisite tasks to use the printer in the AppleTalk network are as follows. If you are using Mac OS X 10.6, see "Network Settings for the Printer (TCP/IP)", and specify the settings for the network.

  • Page 511: Macintosh Network Settings

    0978-09H Macintosh Network Settings Configure the Macintosh network settings. Select [System Preferences] from the Apple menu. Click [Network]. Check the settings for the network port. (1) Select [Network Port Configurations] from [Show]. (2) Make sure that the [Built-in Ethernet] check box is selected. (If the check box is not selected, select it.)
  • Page 512 Make sure AppleTalk is active. (1) Select [Built-in Ethernet] from [Show]. (2) Click [AppleTalk]. (3) Make sure that the [Make AppleTalk Active] check box is selected. (If the check box is not selected, select it.) NOTE If [Built-in Ethernet] does not appear in [Show] Select [Network Port Configurations], and then select the [Built-in Ethernet] check box.

  • Page 513: Configuring The Protocol Settings

    0978-09J Configuring the Protocol Settings This section describes the procedure for specifying the settings using the Remote UI. In the Remote UI, you can specify the settings by accessing the printer from a Web browser via a network. IMPORTANT Before configuring the protocol settings When configuring the protocol settings for the printer using the above software, the TCP/IP protocol must be able to be used in your network environment.
  • Page 514 Select [Network] from the [Preferences] menu. Click [AppleTalk Settings].
  • Page 515 Click [Edit...]. Select the [Use AppleTalk] check box.
  • Page 516 NOTE When the [Use AppleTalk] check box is cleared The printer is not detected on the AppleTalk network. Specify the settings for AppleTalk. 1. Enter the name of the printer in [Service Name]. Up to 32 characters can be entered. The name specified in this option is displayed on the printer list of Macintosh.
  • Page 517 [Open Direct]: Prints documents at high quality. IMPORTANT About [Phase] [Phase] is fixed at [Phase 2], and you cannot specify the setting. About [Service Name] You cannot specify a name which includes "=", "@", "*", ":", or "~." About [Zone] You cannot specify a name which includes "=", "@", "*", ":", or "~."...

  • Page 519: Ftp Client (Macintosh)

    0978-09K FTP Client (Macintosh) This section describes the procedure for when Terminal supplied with Mac OS X as standard is used. IMPORTANT If the [FTP Settings] check box is not selected in the [TCP/IP Settings] page in [Settings/Registration] - [Preferences] - [Network], settings cannot be specified from the FTP client.
  • Page 520 Edit the downloaded config file in "TextEdit" or a similar text editor. For details on descriptions of each option, see "Network Setting Items." Enter "put <the file name> CONFIG", and then press [return] on your keyboard. Enter "CONFIG" as all upper case characters. The edited config file uploads.

  • Page 521: Configuring A Computer That Performs Printing

    Download the printer driver for Macintosh that supports this printer from the Canon Web site (http://www.canon.com/). If you cannot find the printer driver for Macintosh that supports this printer on the Canon Web site, contact your local authorized Canon dealer.

  • Page 522: Managing The Printer

    0978-09R Managing the Printer Software That Can Be Used for Managing the Printer Remote UI FTP Client NetSpot Device Installer Managing Print Jobs Control Panel Setting Setting Items Checking the Number of the Printed Pages Importing and Exporting Settings Initializing the Settings Checking the Printer Settings Setting the Administrator Password Specifying the Device Name or Administrator Information...

  • Page 523: Software That Can Be Used For Managing The Printer

    0978-09S Software That Can Be Used for Managing the Printer You can manage the printer using the control panel and the following software. Because the items you can manage differ respectively, use each software according to your environment or the item you want to manage.

  • Page 524: Remote Ui

    0978-09U Remote UI The Remote UI allows you to manage the printer using a Web browser. <Features of the Remote UI> No specific software is needed. You can operate the Remote UI in a Web browser. You do not need specific software to operate the Remote UI. You can manage the printer from a remote location.

  • Page 525: Starting The Remote Ui

    0978-09W Starting the Remote UI Start the Web browser. Enter "http://<the IP address of the printer>/" in the address field, and then press the [ENTER] key on your keyboard. Input Example: http://192.168.0.215/ If the host name of the printer is registered in the DNS server, you can enter ["host name"."domain name"] instead of the IP address.
  • Page 526 Logging in as End-User (1) Select [End-User Mode]. (2) Enter [User Name] as needed. (3) Click [Log In]. NOTE About [User Name] If you want to log in by entering [User Name], permit job operations by end-users in [Management Settings] in the [Settings/Registration] - [Management Settings] - [Security] page.
  • Page 527 "Specifying an ID for Each Department "...

  • Page 528: Attention (Remote Ui)

    0978-09X Attention (Remote UI) NOTE When using SSL encrypted communication To use SSL encrypted communication, a key and its certificate need to have been created and the key needs to have been registered as the default key. For details on the SSL encrypted communication function and the procedure for registering a key, see "Setting Keys and Certificates."...

  • Page 529: Enabling The Remote Ui

    0978-09Y Enabling the Remote UI This section describes the procedure for enabling the Remote UI using the printer's control panel. NOTE When enabling the Remote UI using software other than the Remote UI You can also enable the Remote UI using the following software. "FTP Client"...
  • Page 530 Perform a hard reset or restart the printer. After performing a hard reset or restarting the printer, the settings are effective. NOTE For details on a hard reset "Canceling All the Jobs (Hard Reset)."...

  • Page 531: Screen Layout Of The Remote Ui (Details On Each Setting Page)

    0978-0A0 Screen Layout of the Remote UI (Details on Each Setting Page) Remote UI Portal Page The screen shown below, which is displayed when the Web browser is launched and you have logged in to the Remote UI, is called the Portal Page. [Device Basic Information] [Device Status] The indicators and status messages show the current printer status.
  • Page 532 Printing will continue or stop. If printing has stopped, press [ : Online) on the printer control panel and printing will continue. The toner cartridge Have a replacement toner cartridge 1-9% needs to be ready. replaced soon We recommend that you replace the toner cartridge before doing a large Toner Cartridge amount of printing.
  • Page 533 [Error Information] Page [Device Features] Page [Device Information] Page [Check Counter] Page Print: [Job Status] Page You can check the status of jobs that are currently printing and manage them using cancel/resume. [Job No.] The Job No. of the job is displayed. When you click the Job No., the job's details are displayed. [Document Name] The name of the job is displayed.
  • Page 534 permitted. "Specifying the Job Operation Permission for End-Users" [Dept. ID] If department ID is set, the department ID for the job is displayed. [Date/Time] The date and time the job was input is displayed. Update Button It refreshes the [Job Status] page display to the latest status. [Back to Page Top] It moves the scroll box up to the top of the page.
  • Page 535 Display Job History The received e-mail history list is displayed. Update Button It refreshes the [Job History] page display to the latest status. [Back to Page Top] It moves the scroll box up to the top of the page. [Error Information] Page Information about errors occurring in the printer is displayed.
  • Page 536 Update Button It refreshes the [Error Information] page display to the latest status. [Back to Page Top] It moves the scroll box up to the top of the page. [Device Features] Page The printer equipment information and the functions that can be used in the current equipment status are displayed. [Basic Specifications] The amount of RAM installed in the printer console, the installed options and the basic printing performance are displayed.
  • Page 537 [Direct Print] The file formats and document formats that can be used by Direct Print are displayed. Update Button It refreshes the [Device Features] page display to the latest status. [Back to Page Top] It moves the scroll box up to the top of the page. [Device Information] Page The basic information about the printer and the system manager information are displayed.
  • Page 538 [Main Counter] The number of pages printed for each counter is displayed. Update Button It refreshes the [Check Counter] page display to the latest status. [Back to Page Top] It moves the scroll box up to the top of the page. [Settings/Registration] Menu The following pages show the settings that can be checked using the [Settings/Registration] menu.
  • Page 539 [Sleep Settings] The settings related to sleep mode operation are displayed. [Timer Settings] The settings related to timer operation are displayed. [Warning Step] The settings related to warning display are displayed. [PDL Selection (Plug-n-Play)] The currently selected page description language is displayed. [Date/Time Settings] The settings related to date and time are displayed.
  • Page 540 NOTE Changing Settings You can only change settings when you are logged on in system manager mode. [Paper Source Menu] Page It displays the settings for paper size, etc. when printing from the multi-purpose tray or paper drawer. For details on the settings, see "[Setup] Menu ([Paper Source] Options)"...
  • Page 541 [Network] Page It displays the printer's network settings, etc. [TCP/IP Settings] It displays the TCP/IP settings. How to change settings "Configuring the Protocol Settings" [NetWare Settings] It displays the NetWare settings. How to change settings "Network Settings for the Printer (NetWare) " [AppleTalk Settings] It displays the AppleTalk settings.
  • Page 542 [Startup Time Settings] It displays the startup time settings. How to change settings "Specifying the Setting for Startup Waiting Time" [Ethernet Driver Settings] It displays the network interface settings. How to change settings "Changing the Network Transmission Speed or Transfer Mode" [IEEE802.1X Settings] It displays IEEE802.1X security settings.
  • Page 543 You can only change settings when you are logged on in system manager mode. [Quality Menu] Page It displays the settings related to print quality, such as toner density adjustment. For details on the settings, see "[Setup] Menu ([Quality] Options)." [Basic Settings] It displays the settings related to printing resolution and toner.
  • Page 544 [Adjust Print Position/Others] It displays the print position adjustment settings for each paper source. It also displays the settings for operation and maintenance if a problem occurs. [Import/Export] It displays the settings for saving the printer settings on the computer you are using (Export) or the settings for reading the printer settings from the computer (Import).
  • Page 545 Network Status Print E-Mail RX History List Printing Position Adjustment Print Stored Job List * PCL Font List PS Configuration Page PS Font List Print History List (Print Job/Direct Print) Print History List (Stored Job) * Print History List (Report) Print History List (E-Mail Print) A4 Cleaning LTR Cleaning...
  • Page 546 [Department ID Page Total] It displays the number of pages printed by each department. [Back to Page Top] It moves the scroll box up to the top of the page. NOTE Changing the settings You can only change settings when you are logged on in system manager mode. [Security] Page It displays printer information and security settings.
  • Page 547 "Specifying the Job Operation Permission for End-Users" "Locking the Keys on the Control Panel (Key Lock Function)" "Setting Restrictions for USB Direct Print" [Remote UI Settings] It displays whether the Remote UI is set to use the SSL encrypted communication function. How to change settings "Changing the Remote UI Settings"...
  • Page 548 [Message Board/Support Link] It displays messages from the administrator and links to support pages. How to change settings "Display/Change Message Board Messages and Support Links" [Register/Update Software] It displays the pages that registering or updating software is performed. How to change settings "Register/Update Software Function "...

  • Page 549: Display/Change Message Board Messages And Support Links

    0978-0A1 Display/Change Message Board Messages and Support Links You can post messages from the administrator on a message board on the portal page of the Remote UI. Also, you can set links to information about printer support in the portal page support link, and make it accessible from the Remote UI when necessary.
  • Page 550 Click [Edit...]. If [Edit...] does not appear Log in as Administrator. "Starting the Remote UI" Change the message link destination. (1) Set message board messages when necessary. (2) Set support link URL when necessary. (3) Click [OK].
  • Page 551 [Message] Enter messages from the administrator. The supported URL protocols are as follows. http:// [URL] https:// If you omit the supported URL protocol in entering the URL address, it is interpolated automatically.

  • Page 552: Ftp Client

    0978-0A2 FTP Client In FTP Client, you can specify the network settings, security settings, and so on by accessing the FTP server of the printer using Command Prompt. <Features of FTP Client> No specific software is needed. You can operate the FTP Client using the Command Prompt supplied with Windows. You do not need specific software to operate the FTP Client.
  • Page 553 Enter the administrator password, and then press the [ENTER] key on your keyboard. The default password is "7654321". Enter "cd config", and then press the [ENTER] key on your keyboard. Enter "get CONFIG <the file name>", and then press the [ENTER] key on your keyboard. Enter "CONFIG"...
  • Page 554 Command Prompt closes.

  • Page 555: Netspot Device Installer

    You can also install NetSpot Device Installer on a computer. You can check the various printer statuses. You can view the list of statuses of the Canon devices on a network easily. Also, you can change the default network settings or basic protocol settings.

  • Page 556: Managing Print Jobs

    0978-0A4 Managing Print Jobs You can check/delete the job currently being printed or check job histories using the Remote UI. You can also delete the job currently being printed using a method other than the Remote UI. "Canceling a Job" Before managing print jobs, see "Attention (Job Manager)."...
  • Page 557 Checking Job History Start the Remote UI. "Starting the Remote UI" Select [Job History] from the [Status Monitor/Cancel] menu. Select the options that you want to display.
  • Page 558 [Print Job/Direct Print]: The printed job history is displayed from the computer. [Stored Job]: The printing history of jobs stored in BOX is displayed. [Report]: The utility print printing history is displayed. [E-Mail Print]: The history of jobs received by e-mail and printed is displayed.

  • Page 559: Attention (Job Manager)

    0978-0A5 Attention (Job Manager) IMPORTANT Deleting the print logs The print logs are deleted by turning the printer OFF or performing a hard reset. NOTE About [Document Name] A job file name of up to 32 characters can be displayed. If the file name has more than 32 characters, the characters after the limited number are not displayed.

  • Page 560: Control Panel Setting

    0978-0A6 Control Panel Setting This section describes the menu operation for this printer. Procedure for the Menu Operation The menu consists of three hierarchies: "Option", "Item", and "Setting Value." Select the target options in each hierarchy. As an example of the setting procedure, this section describes the procedure for setting [Drawer 1 Size] in the [Paper Source] to [B5].
  • Page 561 The selected setting value is displayed. Press [ ] or [ Select the setting value. When [B5] is selected The target setting value is displayed. Press [OK]. Determine the selected setting value. The target setting value is specified. The setting completion screen is displayed for 3 seconds. You can change the display time for the screen using [Set.

  • Page 562: Attention (Control Panel Setting)

    0978-0A7 Attention (Control Panel Setting) NOTE If you want to go back up the previous hierarchy or cancel a selected item To go back up the previous hierarchy or cancel a selected item, press [ : Back) or [ Pressing [ : Online) on the screen during the menu operation cancels a selected item and places the printer online or offline.

  • Page 563: Setting Items

    0978-0A8 Setting Items [Setup] Menu [Setup] Menu ([Control Menu] Options) [Setup] Menu ([Paper Source] Options) [Setup] Menu ([Network] Options) [Setup] Menu ([Layout] Options) [Setup] Menu ([Quality] Options) [Setup] Menu ([Interface] Options) [Setup] Menu ([User Maintenance] Options) [Setup] Menu ([Print Mode] Options) [Setup] Menu ([UFR II] Options) [Setup] Menu ([PCL] Options) [Setup] Menu ([Imaging] Options)

  • Page 564: Setup] Menu ([Control Menu] Options)

    0978-0A9 [Setup] Menu ([Control Menu] Options) NOTE Table description Bold values in the table indicate the default settings. After changing the setting items with "*1", cycle the power of the printer or perform a hard reset to make the settings effective. The setting items or setting values with "*2"...
  • Page 565 Specifies the language to be displayed in the >ýHãWLQD@ >'DQVN@ >'HXWVFK@ [English], display. [Español], [Français], [Italiano], [Magyar], This setting allows you to change [Panel Language] [Nederlands], [Norsk], [Polski], [Português], > @ >6XRPL@ >6YHQVND@ >7UNoH@ >中 language displayed in the Remote UI login screen.
  • Page 566 jobs are automatically deleted. Secured print data is saved on the SD card, and it will not be deleted unless after printed. However, they will be deleted automatically when the amount of time specified with this item has elapsed. As with secured print data, encrypted [Sec.
  • Page 567 [Contrast] -3 Dark to 0 to +3 Light If the display is not clear, adjust the contrast or [Backlight brightness to the desired level. [Off], [Level 1], [Level 2], [Level 3] Brightness] Specifies whether the printer should display an [Animated animated picture in the display when a paper [Off], [On] Instruction]...

  • Page 568: Setup] Menu ([Paper Source] Options)

    0978-0AA [Setup] Menu ([Paper Source] Options) NOTE Table description Bold values in the table indicate the default settings. The setting items or setting values with "*" may not be displayed depending on the availability of the optional accessories and other settings. About the icons The settings for the printer driver are prioritized for this item.
  • Page 569 If you cannot specify the paper type or if [Default Paper you print from DOS, UNIX, or other [Plain], [Plain L], [Heavy 1], [Heavy 2], Type] operating system, specify the paper type [Transparency], [Envelope], [Labels] in this item. "Usable Paper" [2-Sided Printing] Specifies whether the printer should print [Off], [On]...

  • Page 570: Setup] Menu ([Network] Options)

    0978-0AC [Setup] Menu ([Network] Options) NOTE Table description Bold values in the table indicate the default settings. This item is displayed only when all the following conditions are met. [Network] in [Interface Selection] is set to [On]. After changing the settings for this item, cycle the power of the printer or perform a hard reset to make the settings effective.
  • Page 571 If you want to use WINS Resolution, specify [On]. Specify the following settings from the Remote UI. [WINS Server Address] [WINS Resolution] [Off], [On] [Scope ID] [SMB Server Name] [SMB Workgroup Name] "Configuring the Protocol Settings" When it is set to [On], you can change the IP address settings from [ARP/PING] [Off], [On] the client using ARP/PING commands.
  • Page 572 Management Information Base (MIB) that SNMP manages using the [Dctd. Community]: name of dedicated community for Canon equipment. [Dctd. [Off], [Read/Write], Community Set.] To use Canon utility software, it may be necessary to select [Read Only] [Read/Write]. [SNMP v. 3]: [Off], [On] [User Settings 1] to [SNMP v.
  • Page 573 If you set this item to [On], you may be unable to access the [Off], [On] Sleep] printer from Canon software (iW Series) or applications using the SNMP protocol. When using the spooling function, set it to [On]. [Off], [On] [Spooler] "Setting the Spooling Function "...

  • Page 574: Setup] Menu ([Layout] Options)

    0978-0AE [Setup] Menu ([Layout] Options) NOTE Table description Bold values in the table indicate the default settings. About the icon The settings for the printer driver are prioritized for this item. Setting Setting Item Setting Value [Copies] Specifies the number of copies to be printed. 1 to 9999 The printer prints the specified number of copies.
  • Page 575 If this item is set to [On] and if the last page for the 2-sided printing is 1-sided printing, 1-sided printing is applied to the last page. (Printing can be performed faster than normal 2-sided printing.) However, when performing 2-sided printing on punched paper or previously printed paper, the orientation or printing surface of the last page may differ from other pages.

  • Page 576: Setup] Menu ([Quality] Options)

    0978-0AF [Setup] Menu ([Quality] Options) NOTE Table description Bold values in the table indicate the default settings. The setting items or setting values with "*" may not be displayed depending on the availability of the optional accessories and other settings. About the icons The settings for the printer driver are prioritized for this item.
  • Page 577 [Resolution], [Halftones] graphs that use gradation. [Gradation], [Color [Color Tone] allows you to print with a sharp gradation and well- Tone], [High balanced texture, contrasting light and shade, which is best suited Resolution] for printing photo images. [Image]: [High Resolution] allows you to print at a higher resolution than [Resolution], [Resolution] or [Gradation], but texture stability is slightly inferior.

  • Page 578: Setup] Menu ([Interface] Options)

    0978-0AH [Setup] Menu ([Interface] Options) NOTE Table description Bold values in the table indicate the default settings. After changing the setting items with "*1", cycle the power of the printer or perform a hard reset to make the settings effective. The setting items or setting values with "*2"...

  • Page 579: Setup] Menu ([User Maintenance] Options)

    0978-0AJ [Setup] Menu ([User Maintenance] Options) NOTE Table description Bold values in the table indicate the default settings. The setting items or setting values with "*" may not be displayed depending on the availability of the optional accessories and other settings. Setting Item Setting Value Setting...
  • Page 580 (2-Sided)]: -5.0 to 0.0 to +5.0 (mm) Specifies whether to print the partially printed page when the printer stops [Recovery Printing] [Off], [On] printing due to a paper jam or an error occurring. Specifies whether the printer should stop printing, displaying the message [Check Paper Size] [Off], [On] <Check paper size.>...
  • Page 581 * Due to changes in the paper type or operating environment, selecting [Off] may also prevent vertical streaks from appearing on the printed paper. * Selecting [On] decreases the printing speed. [Special Print Adj. Depending on the paper type or the operating environment, residual images [Off], [On] appear in unprinted areas.

  • Page 582: Setup] Menu ([Print Mode] Options)

    0978-0AK [Setup] Menu ([Print Mode] Options) NOTE Table description Bold values in the table indicate the default settings. Setting Item Setting Value Setting Specifies the mode in which this printer operates when you print without [Auto using the printer driver for this printer. [Auto Mode Selection], If the print mode is not appropriate, such a printing problem as unreadable...

  • Page 583: Setup] Menu ([Ufr Ii] Options)

    0978-0AL [Setup] Menu ([UFR II] Options) NOTE Table description Bold values in the table indicate the default settings. Setting Setting Item Setting Value [Off], Specifies whether the printer outputs the blank page that can be created due to no [Paper Save] [On] data existing in the page data sent from an application.

  • Page 584: Setup] Menu ([Pcl] Options)

    0978-0AR [Setup] Menu ([PCL] Options) NOTE Table description Bold values in the table indicate the default settings. The setting items or setting values with "*" may not be displayed depending on the availability of the optional accessories and other settings. Setting Item Setting Value Setting...
  • Page 585 [Y Dimension] paper. The Y dimension can be adjusted between in.) 127.0 mm and 355.6 mm in increments of 0.1 mm. Enables you to specify whether to append a carriage return (CR) when line feed code (LF) is received. [Append CR to LF] [Yes], [No] [Enlarge A4 Prt Determines whether to expand the printable area of...

  • Page 586: Setup] Menu ([Imaging] Options)

    0978-0AS [Setup] Menu ([Imaging] Options) NOTE Table description Bold values in the table indicate the default settings. After changing the setting items with "*1", cycle the power of the printer or perform a hard reset to make the settings effective. The setting items or setting values with "*2"...
  • Page 587 Conversion] [Uniform RGB] NTSC standard color conversion method. When it is set to [Uniform RGB], it takes the average value of the Red, Green and Blue color values as the grayscale value.

  • Page 588: Setup] Menu ([Xps] Options)

    0978-0AU [Setup] Menu ([XPS] Options) NOTE Table description Bold values in the table indicate the default settings. The setting items or setting values with "*" may not be displayed depending on the availability of the optional accessories and other settings. Setting Item Setting Value Setting...

  • Page 589: Setup] Menu ([Pdf] Options)

    0978-0AW [Setup] Menu ([PDF] Options) NOTE Table description Bold values in the table indicate the default settings. Setting Item Setting Value Setting Set it to enlarge or reduce to fit the effective print area of the specified paper. [Fit to Page] [Off], [On] This setting fixes the aspect ratio and scales the page size of the PDF file.

  • Page 590: Setup] Menu ([Ps] Options)

    0978-0AX [Setup] Menu ([PS] Options) NOTE Table description Bold values in the table indicate the default settings. Setting Item Setting Value Setting If the time specified in this item has elapsed since a job process was started, the printer automatically finishes the job and receives the next [Job Timeout] 0 to 3600 seconds job.

  • Page 591: Setup] Menu ([Meap Settings] Options)

    0978-0AY [Setup] Menu ([MEAP Settings] Options) NOTE Table description Bold values in the table indicate the default settings. Setting Setting Item Setting Value Set the initial screen of the control panel that is displayed after the printer starts up. When it is set to [Print Screen], the printer's print standby screen is [Print displayed.

  • Page 592: Setup] Menu ([Check Counter] Options)

    0978-0C0 [Setup] Menu ([Check Counter] Options) Setting Item Setting Value Setting Check the number of pages printed. [113: Total [113: Total (Black/S)]: Number of single-sided pages printed in black and [Check Counter] (Black/S)] white "Checking the Number of the Printed Pages"...

  • Page 593: Utility Menu] Menu

    0978-0C1 [Utility Menu] Menu NOTE About samples For Configuration Page, Network Status Print, and Printing Position Adjustment Print, see the following. "The Lists Common to All the Settings in the Print Mode" Setting Item Setting Value Setting Check the number of pages printed. [113: Total (Black/S)]: Number of single-sided pages printed in [Check Counter] [113: Total (Black/S)]...

  • Page 594: Job] Menu

    0978-0C2 [Job] Menu NOTE Table description The items and setting values marked with "*1" may or may not be displayed depending on the availability of the optional accessories or the content of the setting. The items and setting values marked with "*2" are only displayed when the check box for [Display Job History] is selected on the Remote UI.

  • Page 595: Reset] Menu

    0978-0C3 [Reset] Menu Setting Setting Item Setting Value Resets the printer when a problem is occurring or you want to cancel printing. [Soft Reset] ([Hard "Canceling the Process Currently Being Performed (Soft Reset)" Reset]) "Canceling All the Jobs (Hard Reset)" When a job is canceled from the computer or the data is less than one page, the data may remain in the printer memory, and the job may not be completed properly.

  • Page 596: Select Feeder] Menu

    0978-0C4 [Select Feeder] Menu NOTE Table description Bold values in the table indicate the default settings. The setting items or setting values with "*" may not be displayed depending on the availability of the optional accessories and other settings. About the icons The settings for the printer driver are prioritized for this item.
  • Page 597 If you cannot specify the paper type or if [Default Paper you print from DOS, UNIX, or other [Plain], [Plain L], [Heavy 1], [Heavy 2], Type] operating system, specify the paper type [Transparency], [Envelope], [Labels] in this item. "Usable Paper" [2-Sided Printing] Specifies whether the printer should print [Off], [On]...

  • Page 598: Checking The Number Of The Printed

    0978-0C5 Checking the Number of the Printed Pages If you want to check the number of the printed pages, use either of the following methods. "Checking the Counter Using the Printer's Control Panel " "Checking the Counter Using a Web Browser (Remote UI) " Checking the Counter Using the Printer's Control Panel You can check the number of the printed pages using the control panel.
  • Page 599 Start the Remote UI, and then log in as Administrator. "Starting the Remote UI" Select [Check Counter] from the [Status Monitor/Cancel] menu. Check the number of the printed pages.

  • Page 600: Importing And Exporting Settings

    0978-0C6 Importing and Exporting Settings You can save (export) printer settings that are set in the printer's control panel or Remote UI to USB memory devices or SD cards. In addition, you can read (import) saved printer settings any time. This section describes the method for importing and exporting settings using the printer's control panel.
  • Page 601 Select [IMPORT/EXPORT] with [ ] and [ ], and then press [OK]. Select [EXPORT] with [ ] and [ ], and then press [OK]. When [Yes] is selected using [ ], and [OK] is pressed, the printer's settings are saved to the targeted saving location.
  • Page 602 The Online indicator goes off, allowing you to specify the settings on the control panel. Press [ : Settings). Select [User Maintenance] with [ ] and [ ], and then press [OK]. Select [IMPORT/EXPORT] with [ ] and [ ], and then press [OK]. Select [IMPORT] with [ ] and [ ], and then press [OK].
  • Page 603 Perform a hard reset or restart the printer. After performing a hard reset or restarting the printer, the settings are effective. NOTE For details on a hard reset "Canceling All the Jobs (Hard Reset)."...

  • Page 604: Initializing The Settings

    0978-0C7 Initializing the Settings If you want to initialize the [Setup] menu using the control panel You can restore the printer's common setup menus and dedicated setup menus to their default settings. "Initializing the [Setup] Menu Using the Printer's Control Panel" If you want to initialize the network settings You can restore the network settings for the printer to the default settings.

  • Page 605: Initializing The [Setup] Menu Using The Printer's Control Panel

    0978-0C8 Initializing the [Setup] Menu Using the Printer's Control Panel Initialization of the [Setup] menu resets the settings specified in the common [Setup] menu and exclusive [Setup] menu to the default settings. Initialize the settings by selecting [Initialize Menu] in the hierarchy of "Options" in the [Setup] menu. Start the key operation from Step 1.

  • Page 607: Checking The Printer Settings

    0978-0C9 Checking the Printer Settings You can check the printer status, network settings, and so on by printing Configuration Page or Network Status Print. Configuration Page or Network Status Print is designed to be printed on A4 paper. Be sure to use A4 paper. You can also check the network settings and so on using the following software.

  • Page 609: Setting The Administrator Password

    0978-0CA Setting the Administrator Password Only the administrator (user who knows the password) can configure the settings or perform the operations related to the printer management by setting the administrator password. Also, the administrator password can be changed anytime. This section describes the procedure for specifying the settings using the Remote UI. In the Remote UI, you can specify the settings by accessing the printer from a Web browser via a network.
  • Page 610 Click [Edit...] under [Management Settings]. Enter the current password in [Current System Manager Password].
  • Page 611 Set a new administrator password. (1) Select the [Set/Change Password] check box. (2) Enter the administrator password. (3) Click [OK]. [Set/Change Password] Select the check box when setting/changing the password. [Password] Enter a new desired password. [Confirm] To confirm the password, enter the password entered in [Password] again.

  • Page 612: Specifying The Device Name Or Administrator Information

    You can specify the settings by accessing the FTP server of the printer using Command Prompt. "NetSpot Device Installer" You can specify the settings using the Canon software, NetSpot Device Installer, in the supplied CD-ROM. Start the Remote UI, and then log in as Administrator.
  • Page 613 Click [Edit...] under [Management Settings]. Enter the current password in [Current System Manager Password].
  • Page 614 Specify the device name or administrator information. (1) Specify the settings for each option as needed. (2) Click [OK]. [System Manager] Enter the name of the system manager. [Contact Enter the system manager's contact information. Information] [E-Mail Address] Enter the system manager's email address. [System Manager Enter the system manager's comments.
  • Page 615 Comment] [Device Name] Enter the name of the printer. [Location] Enter the location of the printer.

  • Page 616: Sleep Mode

    0978-0CE Sleep Mode You can specify the settings for sleep mode using the following procedures. "Setting the Printer to Sleep Mode" "Types of Sleep Mode" "Releasing Sleep Mode" IMPORTANT Power consumption when the power is OFF Even if the printer is turned OFF, power is still consumed slightly while the power plug is inserted in the AC power outlet. To stop the power consumption completely, unplug the power plug from the AC power outlet.
  • Page 617 effect: Small A toner cartridge has not reached the end of its life. The printer is not cooling down. (The cooling fan stops.) The printer takes up to about 5 minutes to fully cool down. It is not accessing USB memory. Sleep Mode 2 The conditions to enter Sleep Mode 1 are (Deep Sleep mode)
  • Page 618 Sleep Mode 2 is released. When devices on a network are searched from application software or utility software Sleep Mode 2 is released.

  • Page 619: Auto Shutdown

    0978-0CF Auto Shutdown You can specify the settings for auto shutdown using the following procedure. This setting is made using the Remote UI. Start the Remote UI, and then log in as Administrator. "Starting the Remote UI" Click [Settings/Registration]. Select [Control Menu] from the [Preferences] menu.
  • Page 620 Click [Edit...]. Specify the settings for auto shutdown. (1) Select the [Use Auto Shutdown Timer] check box. The default setting is that it is enabled. (2) Specify the time to shut down in [Auto Shutdown Time].
  • Page 621 NOTE About the setting for the time to execute auto shutdown When [Auto Shutdown Time] is changed during sleep mode, the specified time to execute auto shutdown becomes effective in the following cases. When the printer is recovered from sleep When the power of the printer is cycled You can specify [Auto Shutdown Time] for auto shutdown with 1 hour increments between [After 1 hour] and [After 8 hours].
  • Page 622 Click [OK].

  • Page 623: Printing Silently

    0978-0CH Printing Silently If you find the printing noise to be too loud, you can reduce the operation noise by using Silent Mode. Use Silent Mode if you want to reduce the operating noise of the printer such as when printing at night. Using Silent Mode decreases the print speed.

  • Page 624: Performing Printing Always With Silent Mode

    0978-0CJ Performing Printing Always with Silent Mode Press [ : Online). (Online) indicator goes off, allowing you to specify the settings on the control panel. Press [ : Settings). Select [User Maintenance] using [ ] and [ ], then press [OK]. Select [Special Print Adj.

  • Page 625: Performing Printing With Silent Mode During A Designated Time

    0978-0CK Performing Printing with Silent Mode during a Designated Time Display the printer driver screen. "Printing" Display the [Advanced Settings] dialog box. (1) Display the [Finishing] tab. (2) Click [Advanced Settings]. Specify Silent Mode. (1) Select [Special Print Adjustment C]. (2) Select [On].
  • Page 626 For details on the basic printing methods, see "Printing Fundamentals."...

  • Page 627: Specifying An Id For Each Department

    0978-0CL Specifying an ID for Each Department Checking the Number of [Printed Pages] by Department and Registering/Changing the Department ID Management Settings You can manage the number of [Printed Pages] on a departmental basis by specifying IDs for each department and entering an ID when printing.
  • Page 628 [Set/Change PIN] If nothing is entered for [PIN] with this check box selected, the state is such that no password is specified. [PIN] Enter the password using a number with up to seven digits. [Confirm] For confirmation, enter the same password that you entered for [PIN]. (Not displayed depending on the settings.) [Clear Count] Clear [Printed Pages] ([Total Print]) for this Department ID.

  • Page 629: Register/Update Software Function

    0978-0CR Register/Update Software Function Available Functions Installing the System Options/MEAP Applications Installing by Connecting This Printer to an Outside Network (Delivery) Installing by Not Connecting This Printer to an Outside Network (Manual) Downloading the Manuals and Related Software Updating the Firmware Managing the Register/Update Software Function...

  • Page 630: Available Functions

    0978-0CS Available Functions Installing the System Options/MEAP Applications Using the Register/Update Software function, you can install the System Options/MEAP Applications to the printer. You can use this function from both the touch panel display and the computer (Remote UI). Installing by Connecting This Printer to an Outside Network You can install the System Options/MEAP Applications by accessing the delivery server from this printer.

  • Page 631: Installing The System Options/Meap Applications

    0978-0CU Installing the System Options/MEAP Applications The procedures to install the system options or MEAP applications on the printer differ, depending on whether the printer is connected or not to an outside network. Select the procedure that matches your conditions using the references below. Installing by Connecting this Printer to an Outside Network Install from the Remote UI.

  • Page 632: Installing By Connecting This Printer To An Outside Network (Delivery)

    0978-0CW Installing by Connecting This Printer to an Outside Network (Delivery) If the printer is connected to an outside network, you can install the system options and MEAP applications from the Remote UI by linking with the delivery server. NOTE Preparing a license access number certificate Make sure that the license access number that is included with the package is available.
  • Page 633 (QWHU WKH OLFHQVH DFFHVV QXPEHU FOLFN >1H[W@ Once the license access number is confirmed after contacting the delivery server, information for the system options/MEAP applications you can install are displayed. 6HOHFW WKH V\VWHP RSWLRQV DQG 0($3 DSSOLFDWLRQV FOLFN >6WDUW ,QVWDOODWLRQ@ Status after Installation:...
  • Page 634 Start: Starts the installed MEAP applications. Stop: Stops the installed MEAP applications. IMPORTANT If [Stop] is selected when installing MEAP applications You need to start the application before using the MEAP application. "Starting/Stopping MEAP Applications" If the agreement screen is displayed, read the agreement. If you abide with the agreement, click [Accept]. Check the Installation Result page.

  • Page 635: Installing By Not Connecting This Printer To An Outside Network (Manual)

    License Access Number: Check the license access number certificate. Device Serial Number: You can check from the control panel. "[Utility Menu] Menu" Access http://www.canon.com/lms/license/. Follow the instructions on the screen and obtain the license file. Next, install the system options or the MEAP applications.
  • Page 636 )URP WKH WRS SDJH RI WKH 5HPRWH 8, FOLFN >6HWWLQJV5HJLVWUDWLRQ@ >/LFHQVH2WKHU@ [Register/Update Software]. Click [Manual Installation]. &OLFN >%URZVH@ VHOHFW WKH OLFHQVH ILOH WR LQVWDOO FOLFN >1H[W@...
  • Page 637 File extensions: License File: A file with the [lic] extension. &KHFN WKH FRQWHQWV WKDW ZLOO EH LQVWDOOHG RQ WKH FRQILUPDWLRQ VFUHHQ FOLFN >,QVWDOO@ Installing the MEAP Applications Using the Remote UI You can install the MEAP applications to the printer using the Remote UI. NOTE The number of MEAP applications that can be installed You can install up to eight applications.
  • Page 638 Click [Manual Installation]. &OLFN >%URZVH@ VHOHFW WKH OLFHQVH ILOH DQG WKH DSSOLFDWLRQ ILOH WR LQVWDOO FOLFN >1H[W@ File extensions:...
  • Page 639 License File: A file with the [lic] extension. Application File: A file with the [jar] extension. IMPORTANT When you install MEAP applications You cannot install license files only. When installing the MEAP application, make sure you specify the license file. You cannot install the MEAP application without specifying the license file.
  • Page 640 Details on SMS For details on SMS, see "MEAP ." From the top page of the SMS, click [MEAP Application Management]. 6HOHFW WKH DSSOLFDWLRQ \RX ZDQW WR VWDUW FOLFN >6WDUW@...

  • Page 641: Downloading The Manuals And Related Software

    Downloading the Manuals and Related Software You can download the manuals for the installed system options/MEAP applications and their related software from the following URL. http://canon.com/fau/downloads NOTE Make sure that the license access number that is included with the package is available.

  • Page 642: Updating The Firmware

    0978-0E0 Updating the Firmware Update from the Remote UI. NOTE Communication test To check that the transmission with the delivery server is properly operating, if necessary, perform a communication test before installation. "Testing Communication Using the Remote UI" Updating by Connecting This Printer to an Outside Network If the printer is connected to an outside network, you can update to a most recent firmware by linking with the delivery server.
  • Page 643 Click [Delivered Update]. Click [Confirm New Firmware]. Contact the delivery server for information on whether an applicable new firmware is available or not. 9HULI\ WKH GLVSOD\HG LQIRUPDWLRQ VSHFLI\ QHFHVVDU\ VHWWLQJV FOLFN >([HFXWH@ If the agreement screen is displayed, read the agreement. If you abide with the agreement, press [I Accept].
  • Page 644 Details of each item are shown below. Firmware: Current Version: Displays the version of the current firmware. Applicable Firmware: Displays the new firmware that is applicable with the printer. Release Note: If the new firmware has a release note, that information is displayed. Delivery Settings: Delivery Schedule: Click "Deliver now"...
  • Page 645 Delivery Schedule and Timing to Apply When the Delivery Schedule is set to [Deliver now] and the Timing to Apply is set to [Auto] The firmware is applied after the new firmware is downloaded from the delivery server. When the application is completed, the printer automatically restarts.
  • Page 646 Click [Apply Firmware]. &RQILUP WKH ILUPZDUH WR DSSO\ FOLFN ><HV@...
  • Page 647 The new firmware is applied to the printer. When the application is completed, the printer automatically restarts. Deleting the Downloaded Firmware You can delete the downloaded firmware. Start the Remote UI, and then log in as Administrator. "Starting the Remote UI" )URP WKH WRS SDJH RI WKH 5HPRWH 8, FOLFN >6HWWLQJV5HJLVWUDWLRQ@ >/LFHQVH2WKHU@ [Register/Update Software].
  • Page 648 Click [Delivered Update]. Click [Delete Firmware]. &RQILUP WKH ILUPZDUH WR GHOHWH FOLFN ><HV@...
  • Page 649 The firmware is deleted. Deleting the Scheduled Delivery You can delete the scheduled delivery of the firmware. Start the Remote UI, and then log in as Administrator. "Starting the Remote UI" )URP WKH WRS SDJH RI WKH 5HPRWH 8, FOLFN >6HWWLQJV5HJLVWUDWLRQ@ >/LFHQVH2WKHU@ [Register/Update Software].
  • Page 650 Click [Delivered Update]. Click [Delete Scheduled Delivery]. &RQILUP WKH LQIRUPDWLRQ RI WKH VFKHGXOHG GHOLYHU\ FOLFN ><HV@...
  • Page 651 The scheduled delivery is deleted.

  • Page 652: Managing The Register/Update Software Function

    0978-0E1 Managing the Register/Update Software Function You can display the installation logs and test communication using the Remote UI. Displaying the Installation/Update Log Using the Remote UI You can check the installation logs of the system options/MEAP applications and the update log of the firmware. Start the Remote UI, and then log in as Administrator.
  • Page 653 )URP WKH /RJ 9LHZ GURSGRZQ OLVW VHOHFW >8SGDWH /RJV@ FOLFN >6ZLWFK@ The installation logs of the system options/MEAP applications and the update log of the firmware are displayed. Testing Communication Using the Remote UI You can check whether the printer can properly communicate with the delivery server. Start the Remote UI, and then log in as Administrator.
  • Page 654 If [Failed] is displayed on the communication test result If [Failed] is displayed on the communication test result screen, check that the network cable is connected and that the network settings are correct. If the problem is not resolved, contact your local authorized Canon dealer.

  • Page 655: Security Settings

    0978-0E2 Security Settings Restricting the Users Who Can Print or Perform the Printer Settings Restricting the Users Who Can Access Setting Restrictions for Print Jobs Specifying the Job Operation Permission for End-Users Locking the Keys on the Control Panel (Key Lock Function) Setting Restrictions for USB Direct Print Setting Keys and Certificates Setting CA Certificates...

  • Page 656: Restricting The Users Who Can Print Or Perform The Printer Settings

    0978-0E3 Restricting the Users Who Can Print or Perform the Printer Settings You can restrict the users who can print or perform the printer settings with IP addresses by using a Web browser (Remote UI). Restriction Using the IP v. 4 Address Restriction Using the IP v.
  • Page 657 Click [IP Address Filter]. Click [Edit...] under [IPv4 Address: TX Filter] or [IPv4 Address: RX Filter].
  • Page 658 [IPv4 Address: TX It limits the sending of data from the printer. Filter] [IPv4 Address: RX It limits the sending of data to the printer. Filter] Select the [Use Filter] check box, and then [Default Policy].
  • Page 659 If you select [Reject], you will only be able to transmit or print from users (clients) entered in the [Exception Addresses] field. If you select [Allow], you will not be able to transmit or print from users (clients) entered in the [Exception Addresses] field.
  • Page 660 All the IP addresses become the target for rejection or permission. When "32" is entered in [Prefix Length] The IP address of the printer becomes the target for rejection or permission. When deleting a set IP address (1) Select an IP address you want to delete. (2) Click [Delete].
  • Page 661 Restriction Using the IP v. 6 Address Start the Remote UI, and then log in as Administrator. "Starting the Remote UI" Click [Settings/Registration]. Select [Security] from the [Management Settings] menu.
  • Page 662 Click [IP Address Filter]. Click [Edit...] under [IPv6 Address: TX Filter] or [IPv6 Address: RX Filter]. [IPv6 Address: TX It limits the sending of data from the printer. Filter] [IPv6 Address: RX It limits the sending of data to the printer. Filter]...
  • Page 663 Select the [Use Filter] check box, and then select [Default Policy]. If you select [Reject], you will only be able to transmit or print from users (clients) entered in the [Exception Addresses] field. If you select [Allow], you will not be able to transmit or print from users (clients) entered in the [Exception Addresses] field.
  • Page 664 You can also enter IP addresses as follows. Input example of Method for entering IP addresses the IP addresses In order to specify the subnet range (prefix length), enter a "/" (slash) after the normal IP fe80::0000/64 address symbol, and then enter another prefix length (maximum 128). NOTE When "0"...
  • Page 665 Click [OK]. Perform a hard reset or restart the printer. After performing a hard reset or restarting the printer, the settings are effective. NOTE To perform a hard reset You can perform a hard reset using the following procedure. 1. Click [Settings/Registration]. 2.

  • Page 666: Restricting The Users Who Can Access

    0978-0E4 Restricting the Users Who Can Access You can restrict the users who can access with MAC addresses using a Web browser (Remote UI). Always use the Remote UI to specify the MAC address. The control panel allows you only to switch the address filter setting between On and Off.
  • Page 667 Click [MAC Address Filter]. Click [Edit...] under [TX Filter] or [RX Filter].
  • Page 668 [TX Filter] It limits the sending of data from the printer. [RX Filter] It limits the sending of data to the printer. Select the [Use Filter] check box, and then select [Default Policy]. If you select [Reject], you will not be able to transmit or print from users (clients) entered in the [Exception Addresses] field.
  • Page 669 Set the MAC address. (1) Enter the MAC address of a device of which you want to permit to access. Enter the address without placing a hyphen (-) between characters, like AABBCCDDEEFF. (2) Click [Add]. You can set up to 50 addresses. NOTE When deleting a set MAC address (1) Select a MAC address you want to delete.
  • Page 670 Click [OK]. Perform a hard reset or restart the printer. After performing a hard reset or restarting the printer, the settings are effective.
  • Page 671 NOTE To perform a hard reset You can perform a hard reset using the following procedure. 1. Click [Settings/Registration]. 2. Select [Device Control] from the [Output/Control] menu. 3. Select [Hard Reset], and then click [Execute].

  • Page 672: Setting Restrictions For Print Jobs

    0978-0E5 Setting Restrictions for Print Jobs You can use the Web browser (Remote UI) to set restrictions for print jobs. IMPORTANT When restrictions for print jobs are set, the effect will be as follows. Type of job Restriction Printer Driver Will be stored in a box.
  • Page 673 Click [Management Settings]. Click [Edit...].
  • Page 674 Enter the current password in [Current System Manager Password]. Set restrictions for print jobs. (1) Select the [Restrict Printer Jobs] check box. (2) Click [OK].

  • Page 676: Specifying The Job Operation Permission For End-Users

    0978-0E6 Specifying the Job Operation Permission for End-Users You can specify the job operation permission for end-users using a Web browser (Remote UI). If the job operation by end-users is permitted, the job operation by the name entered when logging on (the user name) becomes enabled when you are using the Remote UI in End-User Mode.
  • Page 677 Click [Management Settings]. Click [Edit...].
  • Page 678 Enter the current password in [Current System Manager Password]. Specify the job operation permission for end-users. (1) Select the [Allow End-User's Job Operation] check box. If the check box is cleared, End-User cannot operate any jobs. (2) Click [OK].

  • Page 680: Locking The Keys On The Control Panel (Key Lock Function)

    0978-0E7 Locking the Keys on the Control Panel (Key Lock Function) You can set the key lock function using a Web browser (Remote UI). When using the key lock function, you can lock the keys on the control panel, prohibiting the change of the printer settings by a user other than the administrators.
  • Page 681 Click [Management Settings]. Click [Edit...].
  • Page 682 Enter the current password in [Current System Manager Password]. Specify the keys which you want to lock. (1) Select the check boxes respectively for keys, which you want to lock, on the control panel on the printer. For details on the keys, see "Control Panel."...

  • Page 684: Setting Restrictions For Usb Direct Print

    0978-0E8 Setting Restrictions for USB Direct Print You can use the Web browser (Remote UI) to set restrictions for USB Direct Print. Start the Remote UI, and then log in as Administrator. "Starting the Remote UI" Click [Settings/Registration]. Select [Security] from the [Management Settings] menu.
  • Page 685 Click [Management Settings]. Click [Edit...].
  • Page 686 Enter the current password in [Current System Manager Password]. Set restrictions for USB Direct Print. (1) Clear the [USB Direct Print] check box. If the check box is selected, the USB Direct Print function is enabled. If the [Automatically Display USB Direct Print Screen] check box is selected, the USB Direct Print screen is automatically displayed when the USB memory device is inserted.

  • Page 688: Setting Keys And Certificates

    0978-0EA Setting Keys and Certificates When using SSL encrypted communication, IEEE802.1X authentication or IPSec encrypted communication, authentication settings are necessary for the user to check the public key for encryption, the private key for decryption and key information. See the following according to your system environment and the options that you want to specify. When creating and using a key and its certificate with this printer Displaying the [Key and Certificate Settings] Page in the Remote UI Newly Creating a Key and Its Certificate...

  • Page 689: Displaying The [Key And Certificate Settings] Page In The Remote Ui

    0978-0EC Displaying the [Key and Certificate Settings] Page in the Remote UI Start the Remote UI, and then log in as Administrator. "Starting the Remote UI" Click [Settings/Registration]. Select [Security] from the [Management Settings] menu.
  • Page 690 Click [Key and Certificate Settings].

  • Page 691: Newly Creating A Key And Its Certificate

    0978-0EE Newly Creating a Key and Its Certificate Click [Generate Key...]. Enter the name of the key to be newly created. Up to 24 alphanumeric characters can be entered.
  • Page 692 Select [Signature Algorithm]. Select from [SHA1], [SHA256], [SHA384], or [SHA512].
  • Page 693 Select [Key Algorithm]. Select from [512 bit], [1024 bit], [2048 bit], or [4096 bit]. When you select [SHA384] or [SHA512] in [Signature Algorithm], you can create a key only when selecting other than [512 bit]. NOTE Key Generation Algorithm The generation algorithm when the printer generates a key is RSA. About the key length Although using the longer key makes it more difficult to decode data, the processing speed on encryption and decryption is slower.
  • Page 694 Specify the country/region name for the self-sign server certificate. Enter the Internet country code with 2 or less characters.
  • Page 695 Specify the required information for the self-sign server certificate. [State]: Enter the name of the state. Up to 24 alphanumeric characters can be entered. [City]: Enter the name of the city. Up to 24 alphanumeric characters can be entered. [Organization]: Enter the name of the organization.

  • Page 697: Installing A Key/Certificate File On The Printer

    0978-0EF Installing a Key/Certificate File on the Printer Click [Register Key and Certificate...]. Click [Install...]. Specify the directory of a key/certificate file.
  • Page 698 Click [Browse...] to select the key/certificate file or enter the directory for the saved key/certificate file. NOTE About the name of the key/certificate file Except for the extension up to 20 alphanumeric characters can be specified in [File Path] for the file name. Specify the file name so that its length is 20 characters or less.

  • Page 699: Registering A Key And Its Certificate In The Printer

    0978-0EH Registering a Key and Its Certificate in the Printer Click [Register Key and Certificate...]. Click [Register...]. Enter the name of the key to be registered.
  • Page 700 Up to 24 alphanumeric characters can be entered. Enter the password specified for the private key. Up to 24 alphanumeric characters can be entered. Click [OK]. The key and certificate registration starts.

  • Page 702: Checking A Certificate

    0978-0EJ Checking a Certificate Click the icon of the certificate to be confirmed. ] is displayed only when a certificate has been issued for the created key. If you want to verify the certificate, click [Certificate Verification]. The verification result is displayed. NOTE If "An error has occurred during verification."...
  • Page 703 Delete the key pair, and then register a new key pair. "Setting Keys and Certificates" Check the verification result, and then click [Back to Certificate Details].

  • Page 704: Deleting A Key And Its Certificate

    0978-0EK Deleting a Key and Its Certificate Click [Delete] for the key and its certificate that you want to erase. NOTE About [Delete] [Delete] is displayed only when the key is not specified as the default key. Click [OK]. The selected key and its certificate are deleted.

  • Page 705: Setting Ca Certificates

    0978-0EL Setting CA Certificates Set CA certificates needed by the server in order to use SSL server communication. See the following sections. "Displaying the [CA Certificate Settings] Page in the Remote UI" "Installing CA Certificate Files on the Printer" "Registering CA Certificates in the Printer" "Checking CA Certificates"...

  • Page 706: Displaying The [Ca Certificate Settings] Page In The Remote Ui

    0978-0ER Displaying the [CA Certificate Settings] Page in the Remote UI Start the Remote UI, and then log in as Administrator. "Starting the Remote UI" Click [Settings/Registration]. Select [Security] from the [Management Settings] menu.
  • Page 707 Click [CA Certificate Settings].

  • Page 708: Installing Ca Certificate Files On The Printer

    0978-0ES Installing CA Certificate Files on the Printer Click [Register CA Certificate...]. Click [Install...]. Specify the location of the CA certificate file.
  • Page 709 Either select the CA certificate file by clicking [Browse...], or enter the location where CA certificate file is stored. Click [Start Installation]. The CA file installation starts. To enable the printer to use the CA certificate installed on the printer, after the CA certificate installation is complete, refer "Registering CA Certificates in the Printer"...

  • Page 710: Registering Ca Certificates In The Printer

    0978-0EU Registering CA Certificates in the Printer Click [Register CA Certificate...]. Click [Register]. The CA file registration begins.

  • Page 711: Checking Ca Certificates

    0978-0EW Checking CA Certificates Click the icon of the CA certificate to be confirmed. If you want to verify the certificate, click [Certificate Verification]. The verification result is displayed. NOTE If "An error has occurred during verification." is displayed in the verification result screen, this CA certificate cannot be used.
  • Page 712 Delete the CA certificate, and then register a new CA certificate. Selecting Keys and Certificates Check the verification result, and then click [Back to Certificate Details].

  • Page 713: Deleting Ca Certificates

    0978-0EX Deleting CA Certificates Click [Delete]. Click [OK]. The CA certificate is deleted.

  • Page 714: Setting The Ssl Encryption Communication Function

    0978-0EY Setting the SSL Encryption Communication Function Specify settings in order to use the SSL encryption communication function with this printer. See the following sections. "Selecting Keys and Certificates" "Changing the Remote UI Settings" NOTE SSL encrypted communication function This is a function that enables exchange of encrypted data between this printer and a computer when performing IPP printing in which data is printed via a network or when using the Remote UI in which you manage the printer with the Web browser.

  • Page 715: Selecting Keys And Certificates

    0978-0F0 Selecting Keys and Certificates Select keys and certificates used by SSL encrypted communication functions. NOTE When Selecting Keys and Certificates A key and certificate need to be generated for encrypted SSL traffic. For more information, see "Setting Keys and Certificates."...
  • Page 716 Click [TCP/IP Settings]. Click [Key and Certificate...] under [SSL Settings].
  • Page 717 Select the key to use, and then click [Default Key Settings].

  • Page 718: Changing The Remote Ui Settings

    0978-0F1 Changing the Remote UI Settings Specify whether the SSL encrypted communication function should be used for the Remote UI. Start the Remote UI, and then log in as Administrator. "Starting the Remote UI" Click [Settings/Registration]. Select [Security] from the [Management Settings] menu.
  • Page 719 Click [Remote UI Settings]. Click [Edit...].
  • Page 720 Change the Remote UI settings. (1) Select the [Use SSL] check box. If you clear the check box, the remote UI cannot use SSL encrypted communication. (2) Click [OK]. IMPORTANT If you cannot set [Use SSL] When a key is not selected for SSL, [Use SSL] cannot be checked. Setting Keys and Certificates Selecting Keys and Certificates...
  • Page 721 Perform a hard reset or restart the printer. After performing a hard reset or restarting the printer, the settings are effective. NOTE To perform a hard reset You can perform a hard reset using the following procedure. 1. Click [Settings/Registration]. 2.

  • Page 722: Setting The Ipsec Encryption Communication Function

    0978-0F2 Setting the IPSec Encryption Communication Function Specify the settings for using IPSec encryption with the printer. See the following sections, depending on the items you wish to set. Registering/Editing Security Policies In order to use the IPSec encryption communication function, it is necessary to set a security policy in advance. "Displaying the [IPSec Settings] Page on the Remote UI"...

  • Page 723: Displaying The [Ipsec Settings] Page On The Remote Ui

    0978-0F3 Displaying the [IPSec Settings] Page on the Remote UI Start the Remote UI, and then log in as Administrator. "Starting the Remote UI" Click [Settings/Registration]. Select [Security] from the [Management Settings] menu.
  • Page 724 Click [IPSec Settings].

  • Page 725: Adding A New Security Policy

    0978-0F4 Adding a New Security Policy NOTE Number of security policies that can be registered You can register up to 10. If you cannot register one, delete unnecessary security policies. Click [IPSec Policy List...] on the [IPSec Settings] page. Click [Register IPSec Policy...].
  • Page 726 Enter the name of the new security policy to be registered. Up to 24 alphanumeric characters can be entered. Select the [Enable Policy] check box. If the check box is cleared, the security policy cannot be used.
  • Page 727 Set [Local Address Settings] and [Remote Address Settings]. The packets setting the security policy are specified as follows. Transmission Packets Applying the Security Policy Packets with "destination IP addresses" that match IP addresses specified here [Local Address] Packets with "departure IP addresses" that match IP addresses specified here Packets with "departure IP addresses"...
  • Page 728 here [Remote Address] Packets with "destination IP addresses" that match IP addresses specified here When [IPv4 Manual Settings]/[IPv6 Manual Settings] is selected Enter the IP address in the [Addresses to Set Manually] field. You can enter the IP address in the following way. IP Address Entry IP Address Entry Method Example...
  • Page 729 (1) Select [Single Port]. (2) Enter the port number (1 to 65535). Set [IKE Mode] and [AUTH Method] under [IKE Settings]. (1) Select [Main] or [Aggressive] under [IKE Mode]. (2) Select [AUTH Method]. If you want to specify [Pre-Shared Key Method] a.
  • Page 730 When setting automatically Select the [Auto] check box. When setting manually Set the following items. [Authentication] Select the authentication algorithm from [SHA1], [MD5] or [SHA1 and MD5]. [Encryption] Select the encryption algorithm from [3DES-CBC], [AES-CBC] or [3DES-CBC and AES-CBC]. [DH Group] Select the Diffie-Hellman group from [Group 1 (768)], [Group 2 (1024)] or [Group 14 (2048)].
  • Page 731 a. Select the [Specify by Time] check box. b. Enter the time (1 to 65535 minutes). When specifying by size a. Select the [Specify by Size] check box. b. Enter the size (1 to 65535 MB). NOTE About PFS If PFS is used, the key generation process becomes complex. Even assuming one key is deciphered, it does not mean that later keys will be deciphered easily.
  • Page 732 Perform a hard reset or restart the printer. After performing a hard reset or restarting the printer, the settings are effective. NOTE To perform a hard reset You can perform a hard reset using the following procedure. 1. Click [Settings/Registration]. 2.

  • Page 733: Editing Security Policies

    0978-0F5 Editing Security Policies Click [IPSec Policy List...] on the [IPSec Settings] page. Perform the necessary operations on the [IPSec Policy List] page. When editing security policies (1) Click the policy name displayed in the [Policy Name] field. (2) See "Adding a New Security Policy", and edit the content.
  • Page 734 When deleting security policies (1) Click [Delete] on the security policy you wish to delete. (2) Click [OK]. When changing the priority of security policies The higher up the list the security policy is, the higher its priority. Click [Raise Priority] or [Lower Priority] for the security policy whose priority you wish to change, and change the priority. Perform a hard reset or restart the printer.

  • Page 735: Enabling Ipsec Encryption Communication

    0978-0F6 Enabling IPSec Encryption Communication Click [Edit...] on the [IPSec Settings] page. Select the [Use IPSec] check box. In order to allow receipt of non-policy packets, select the [Allow Receive Non-Policy Packets] check box. Perform a hard reset or restart the printer.
  • Page 736 After performing a hard reset or restarting the printer, the settings are effective. NOTE To perform a hard reset You can perform a hard reset using the following procedure. 1. Click [Settings/Registration]. 2. Select [Device Control] from the [Output/Control] menu. 3.

  • Page 737: Specifying The Setting For Job Log Display

    0978-0F7 Specifying the Setting for Job Log Display You can specify the setting for Job Log Display using a Web browser (Remote UI). Start the Remote UI, and then log in as Administrator. "Starting the Remote UI" Click [Settings/Registration]. Select [Security] from the [Management Settings] menu.
  • Page 738 Click [Display Job History]. Click [Edit...].
  • Page 739 Specify whether the printer should display the job logs. If the [Display Job History] check box is selected, you can display the job logs If the [Display Job History] check box is cleared, the job logs are not displayed. The [Job History] page in the [Status Monitor/Cancel] menu Select whether to permit management software to obtain job logs.
  • Page 740 If the [Allow Obtain Job History from Management Software] check box is selected, you can obtain the job logs from management software. If the [Allow Obtain Job History from Management Software] check box is cleared, job logs cannot be obtained from management software.
  • Page 741 $IWHU SHUIRUPLQJ D KDUG UHVHW RU UHVWDUWLQJ WKH SULQWHU WKH VHWWLQJV DUH HIIHFWLYH NOTE To perform a hard reset You can perform a hard reset using the following procedure. 1. Click [Settings/Registration]. 2. Select [Device Control] from the [Output/Control] menu. 3.

  • Page 742: Meap

    0978-0F8 MEAP Available Functions Launching and Closing SMS MEAP Application Settings System Settings List of Error Messages (MEAP)

  • Page 743: Available Functions

    0978-0F9 Available Functions SMS (Service Management Service) is software that accesses the printer over the network from an existing Web browser, and can install and manage MEAP applications (called "applications" in this document). Since the software (Web server) for using SMS is embedded in the printer, there is no need for any software other than a Web browser. If a printer on the network is connected to a computer, it can use SMS.
  • Page 744 "Installing MEAP Applications" [System Management] MEAP system administrator settings are used for setting system application settings, displaying information and changing passwords, etc. "System Settings" You can install and uninstall applications You can install and uninstall applications that support this printer from the computer. "Installing MEAP Applications"...

  • Page 745: Launching And Closing Sms

    0978-0FA Launching and Closing SMS Log in is required to use SMS. Before Launching SMS (Preparation) Launching SMS (Log in) Closing SMS (Logging Out) NOTE Web Browser Settings The following settings are required. JavaScript must be enabled The use of session cookies must be enabled When a proxy server is used, using the proxy server settings of your Web browser, add the IP address of the printer to the [Exceptions] (addresses that do not use a proxy) list.

  • Page 746: Before Launching Sms (Preparation)

    0978-0FC Before Launching SMS (Preparation) Set the following before launching SMS. Step "Configuring the Network Settings (Sharing the Printer)" Set [Network]. Step Check the printer's IP "Checking the Printer Settings" address. Set it so that the printer Step "Setting Up HTTP Communication" can be accessed from the Web browser.

  • Page 747: Setting Up Http Communication

    0978-0FE Setting Up HTTP Communication In order to use MEAP functions from the Web browser, HTTP communication must be enabled. Follow the steps in the procedure below to configure the settings. (The default settings are [On].) Press [ : Settings), select [Network] with [ ] and [ ], and then press [OK].
  • Page 748 NOTE Details about Hard Resets "Canceling All the Jobs (Hard Reset)."...

  • Page 749: Launching Sms (Log In)

    0978-0FF Launching SMS (Log in) The following two methods are used for launching SMS. Launching SMS directly from the Web browser Launching SMS from a Remote UI Before launching SMS, see "Attention (Launching SMS (Log in))." Launching SMS directly from the Web browser Start the Web browser.
  • Page 750 A switch license file is required to initialize passwords. After clicking on [Browse] in [Initialize Password] in the screen that displays the message prompting password re-entry, select Switch License File, and then click [Initialize]. Contact your local authorized Canon dealer or sales representatives. Launching SMS from a Remote UI Start the Remote UI and log on in system manager mode.
  • Page 751 A switch license file is required to initialize passwords. After clicking on [Browse] in [Initialize Password] in the screen that displays the message prompting password re-entry, select Switch License File, and then click [Initialize]. Contact your local authorized Canon dealer or sales representatives.

  • Page 752: Attention (Launching Sms (Log In))

    0978-0FH Attention (Launching SMS (Log in)) IMPORTANT SMS Password To prevent unauthorized access, We recommend that the administrator change the password before SMS use is begun. See "Changing the SMS Password" when changing passwords. This password is to prevent unauthorized operation of the printer. Do not let anyone know except the administrator. Make sure that you do not forget your password.

  • Page 753: Closing Sms (Logging Out)

    0978-0FJ Closing SMS (Logging Out) Click [Log Out from SMS] to close SMS. If you close the Web browser without clicking [Log Out from SMS], SMS becomes temporarily unusable.

  • Page 754: Meap Application Settings

    0978-0FK MEAP Application Settings MEAP applications are set from the [MEAP Application Management] and the [Install MEAP Application] menus. Items shown in the [MEAP Application Management] menu [Application The name of the application is displayed. Name] [Installed on] The date on which the application was installed is displayed. The status of the application is displayed.
  • Page 755 [Started]: The application is running. [Status] [Stopped]: The application is stopped. [Starting]: The application is starting up. [Stopping]: The application is closing down. The license status of the application is displayed. [Installed]: A valid license file has been installed. [Not Installed]: The license file has been disabled.
  • Page 756 [Install MEAP Application/License] [Application File Path]: Specify the application file to be installed. [License File Path]: Specify the license file. See the following section for settings that use the [MEAP Application Management] and [Install MEAP Application] menus. Installing MEAP Applications Uninstalling MEAP Applications Starting/Stopping MEAP Applications Checking the Details of MEAP Applications...

  • Page 757: Installing Meap Applications

    0978-0FL Installing MEAP Applications Before starting the following operation, see "Attention (Installing MEAP Applications)." Start SMS (Service Management Service). "Launching SMS (Log in)" Click [Install MEAP Application]. Set [Application File Path] and [License File Path]. Either select the file by clicking [Browse...], or enter the location where the file is stored.
  • Page 758 [Application File Specify a file with a "jar" extension. Path] [License File Path] Specify a file with a "lic" extension. Click [Install]. Confirm the information on the install confirmation page, and then click [Yes]. When the [License Agreement] appears, confirm the information, and then click [I Accept]. The installation begins.
  • Page 759 If the shutdown process for the printer starts while an application is being installed, an error message may be displayed on the [Install] page for SMS, and the installation cancelled. If this happens, install the application again after restarting the printer by turning the main power switch OFF and then back ON again. After the install is completed, click [To MEAP Application Management].

  • Page 760: Attention (Installing Meap Applications)

    If you have a license access number in your application package, obtain a valid license file from License Management System (http://www.canon.com/lms/license/). In order to obtain a license file, a license access number and a device serial number (the number displayed on the upper left of the SMS screen) are required.

  • Page 761: Uninstalling Meap Applications

    0978-0FS Uninstalling MEAP Applications IMPORTANT If the license status is not "Not Installed" Uninstall the application after disabling and deleting the license files. "Disabling License Files" "Deleting Disabled License Files" Start SMS (Service Management Service). "Launching SMS (Log in)" Click [MEAP Application Management]. Click [Uninstall] for the application to uninstall.
  • Page 762 When the restart prompt message is displayed Follow the on-screen instructions to restart the printer. IMPORTANT If <A package exported from this application cannot be used.> is displayed and you uninstall the application that displayed this message, you may not be able to use other applications.

  • Page 763: Starting/Stopping Meap Applications

    0978-0FU Starting/Stopping MEAP Applications Starting MEAP Applications Stopping MEAP Applications...

  • Page 764: Starting Meap Applications

    0978-0FW Starting MEAP Applications Start SMS (Service Management Service). "Launching SMS (Log in)" Click [MEAP Application Management]. Click [Start] for the application to start. If the application does not start Check the following. The required license file has been installed There is sufficient [Memory], [Threads], [Sockets] and [File Descriptors] under [Resource Information] When the restart prompt message is displayed Follow the on-screen instructions to restart the printer.

  • Page 765: Stopping Meap Applications

    0978-0FX Stopping MEAP Applications Start SMS (Service Management Service). "Launching SMS (Log in)" Click [MEAP Application Management]. Click [Stop] for the application to stop.
  • Page 766 When the restart prompt message is displayed Follow the on-screen instructions to restart the printer.

  • Page 767: Checking The Details Of Meap Applications

    0978-0FY Checking the Details of MEAP Applications Check the details of installed applications. Start SMS (Service Management Service). "Launching SMS (Log in)" Click [MEAP Application Management]. Click the application to check the details. [Application/License Information] is displayed on the screen.
  • Page 768 When [Authentication Information Settings] is displayed Set the authentication information. "Setting Authentication Information for MEAP Applications"...

  • Page 769: Meap Application License Settings

    0978-0H0 MEAP Application License Settings You can add, disable and delete license files for installed applications. Adding License Files Disabling License Files Downloading Disabled License Files Deleting Disabled License Files IMPORTANT Disabling Licenses You cannot disable a license file if the application is still running. "Stopping MEAP Applications"...

  • Page 770: Adding License Files

    0978-0H1 Adding License Files You can install license files for applications that are already installed. You can also increase counter values and extend terms of validity by adding license files. Start SMS (Service Management Service). "Launching SMS (Log in)" Click [MEAP Application Management]. Click the name of the application to which a license file will be added.
  • Page 771 Click [License Management]. Specify the license file.
  • Page 772 (1) Click [Browse], and then select the license file to be added. (2) Click [Install]. Confirm the information on the install confirmation page, and then click [Yes]. The license file is installed. If you are adding a license file to an [Over Limit] or [Invalid] application you may need to restart the application.

  • Page 773: Disabling License Files

    0978-0H2 Disabling License Files After you disable a license file, you can download and save it to a computer or delete it. IMPORTANT Disabling Licenses You cannot disable a license file if the application is still running. "Stopping MEAP Applications" When a disabled license file is generated, the status of that license file becomes <Not Installed>...
  • Page 774 Click [License Management]. Click [Disable].
  • Page 775 Click [Yes]. The license file is disabled.

  • Page 776: Downloading Disabled License Files

    0978-0H3 Downloading Disabled License Files Download and back up disabled license files to the computer. IMPORTANT Downloading Licenses You can only download disabled license files. Some license files need to be downloaded after they have been disabled. Reinstalling License Files You can reinstall downloaded and disabled license files in the same printer.
  • Page 777 Click [License Management]. Click [Download].
  • Page 778 Follow the on-screen instructions and specify a file storage directory. The license file is saved.

  • Page 779: Deleting Disabled License Files

    0978-0H4 Deleting Disabled License Files To uninstall an application, you must first delete the license file. IMPORTANT Deleting Licenses You can only delete disabled license files. Once you have deleted the disabled license file, you cannot download it again. We recommend downloading and backing it up before deleting it.
  • Page 780 Click [License Management]. Click [Delete].
  • Page 781 Click [Yes]. The license file is deleted.

  • Page 782: Setting Authentication Information For Meap Applications

    0978-0H5 Setting Authentication Information for MEAP Applications When processing jobs from applications that do not require operation from the printer, you must first set the authentication information. Start SMS (Service Management Service). "Launching SMS (Log in)" Click [MEAP Application Management]. Click the name of the application for which to set authentication information.
  • Page 783 Click [Authentication Information Settings]. Enter the authentication information.
  • Page 784 If you use department ID management Enter the department ID and password in the fields marked [Department ID] and [PIN]. If you do not use department ID management Enter an arbitrary ID and password in the fields marked [Department ID] and [PIN]. Click [Update].

  • Page 785: System Settings

    0978-0H6 System Settings The [System Management] menu contains the following items. [Panel Display It sets the order MEAP applets are displayed on the operation panel. Order Settings] "Changing the MEAP Applet Display Order" [Enhanced It displays enhanced system application status and performs settings. You can also set log in System service settings.

  • Page 786: Changing The Meap Applet Display Order

    0978-0H7 Changing the MEAP Applet Display Order The applet display order changes when you press [ : Application) on the control panel. Start SMS (Service Management Service). "Launching SMS (Log in)" Click [Panel Display Order Settings]. Select the check boxes for the applets whose display order you wish to change.
  • Page 787 The display order changes. (1) Move the applets up and down by clicking [Up] and [Down]. (2) Click [Update].

  • Page 788: Checking Login Services

    0978-0H8 Checking Login Services Check the login services that perform user authentication. Start SMS (Service Management Service). "Launching SMS (Log in)" Click [Enhanced System Application Management]. Check the status of log in service.

  • Page 790: Setting Enhanced System Applications

    0978-0H9 Setting Enhanced System Applications They perform the operations of the enhanced system applications that enhance the system applications (the basic applications that make up the MEAP system). Starting/Stopping Enhanced System Applications Starting Enhanced System Applications Stopping Enhanced System Applications Installing Enhanced System Applications Uninstalling Enhanced System Applications...

  • Page 791: Starting/Stopping Enhanced System Applications

    0978-0HA Starting/Stopping Enhanced System Applications Starting Enhanced System Applications Stopping Enhanced System Applications...

  • Page 792: Starting Enhanced System Applications

    0978-0HC Starting Enhanced System Applications Start SMS (Service Management Service). "Launching SMS (Log in)" Click [Enhanced System Application Management]. Click [Start] for Other System Applications, and then start the application. When the [License Agreement] appears, confirm the information, and then click [I Accept].

  • Page 793: Stopping Enhanced System Applications

    0978-0HE Stopping Enhanced System Applications Start SMS (Service Management Service). "Launching SMS (Log in)" Click [Enhanced System Application Management]. Click [Stop] for Other System Applications, and then stop the application.

  • Page 794: Installing Enhanced System Applications

    0978-0HF Installing Enhanced System Applications Start SMS (Service Management Service). "Launching SMS (Log in)" Click [Enhanced System Application Management]. Set [Enhanced System Application File Path] and [License File Path]. Either select the file by clicking [Browse...], or enter the location where the file is stored.
  • Page 795 [Enhanced System Application File Specify a file with a "jar" extension. Path] [License File Path] Specify a file with a "lic" extension. IMPORTANT When specifying a file Specify both the application file and the license file. Click [Install].
  • Page 796 Confirm the information on the install confirmation page, and then click [Yes]. When the [License Agreement] appears, confirm the information, and then click [I Accept]. The installation begins.

  • Page 797: Uninstalling Enhanced System Applications

    0978-0HH Uninstalling Enhanced System Applications NOTE Deleting License Files There is no need to delete license files before uninstalling enhanced system applications. Start SMS (Service Management Service). "Launching SMS (Log in)" Click [Enhanced System Application Management]. Click [Uninstall] for the application to uninstall. Applications with [Uninstall] grayed out cannot be deleted.

  • Page 798: Checking Information

    0978-0HJ Checking Information Checking System Information Checking Application Information Checking License Files...

  • Page 799: Checking System Information

    0978-0HK Checking System Information You can check the version information of platforms such as Java virtual machine and version information, date of installation and status of system applications. Start SMS (Service Management Service). "Launching SMS (Log in)" Click [System Information]. Click [Display Details] to check detailed information.

  • Page 801: Checking Application Information

    0978-0HL Checking Application Information You can check the information about installed or uninstalled applications (except for system applications). Start SMS (Service Management Service). "Launching SMS (Log in)" Click [MEAP Application Information]. Information about applications is displayed. (1) Select [Installed] or [Uninstalled]. (2) Click [Switch].

  • Page 802: Checking License Files

    0978-0HR Checking License Files You can check the content of the license file before it is installed. Start SMS (Service Management Service). "Launching SMS (Log in)" Click [Check License]. Either select the file by clicking [Browse], or enter the location where the file is stored. Click [Check].

  • Page 803: Changing The Sms Password

    0978-0HS Changing the SMS Password IMPORTANT SMS Password To prevent unauthorized access, we recommend that the administrator change the password before SMS use is begun. This password is to prevent unauthorized operation of the printer. Do not let anyone know except the administrator. Make sure that you do not forget your password.
  • Page 804 [Confirm] Enter the same password again in [New Password].

  • Page 805: Deleting The Meap Application Setting Information

    0978-0HU Deleting the MEAP Application Setting Information Deletes the application data. Start SMS (Service Management Service). "Launching SMS (Log in)" Click [MEAP Application Setting Information Management]. Select the check box for the application whose setting information you wish to delete, and then click [Delete].
  • Page 806 Click [Yes]. The setting information of the application is deleted.

  • Page 807: Managing Meap Application Log Data

    0978-0HW Managing MEAP Application Log Data It downloads and deletes log data obtained by MEAP applications. Downloading Log Data Deleting Log Data...

  • Page 808: Downloading Log Data

    0978-0HX Downloading Log Data Start SMS (Service Management Service). "Launching SMS (Log in)" Click [MEAP Application Log Management]. Click [Download Application Logs].
  • Page 809 Follow the on-screen instructions and specify a file storage directory. The log file is saved.

  • Page 810: Deleting Log Data

    0978-0HY Deleting Log Data Start SMS (Service Management Service). "Launching SMS (Log in)" Click [MEAP Application Log Management]. Click [Delete Application Logs].
  • Page 811 Click [Yes]. The log data is deleted.

  • Page 812: List Of Error Messages (Meap)

    0978-0J0 List of Error Messages (MEAP) This section describes how to handle error messages that are displayed when logging in to or operating SMS. The error messages are divided into separate pages. Click the following links and perform the necessary actions. Errors Relating to the [Login] Page Errors Relating to the [MEAP Application Management] Page Errors Relating to the [Install MEAP Application] Page...

  • Page 813: Errors Relating To The [Login]

    0978-0J1 Errors Relating to the [Login] Page <The specified file does not exist or the file path is incorrect. Try to specify the <Cannot initialize the password because another application is being path again.> installed, or the firmware being updated. Please wait a moment and <The contents of the specified file are then try again.>...
  • Page 814 If another user is logged in, wait until the user logs out. If another user is not logged in, wait for the lock Action to be cancelled. Error: <Error Details> Problem An error has occurred for some reason. See <Error Details> for details. If the solutions given in <Error Details> are unclear, contact your local authorized Canon dealer or sales Action representatives.

  • Page 815: Errors Relating To The [Meap Application Management]

    0978-0J2 Errors Relating to the [MEAP Application Management] Page <Cannot start this application because there is no <Cannot uninstall this application because the distributable software in the application. Get a distributable license file has not been deleted. Uninstall the software.> application after deleting the license in the <Cannot start this application because the number of [License Management]...
  • Page 816 After deletion of application data completes, launch the application again. Error: <Error Details> Problem An error has occurred for some reason. See <Error Details> for details. If the solutions given in <Error Details> are unclear, contact your local authorized Canon dealer or sales Action representatives.

  • Page 817: Errors Relating To The [Install Meap Application]

    0978-0J3 Errors Relating to the [Install MEAP Application] Page <The file for the application to install does not exist or the file path is incorrect. Try to specify the path again.> <The file for the license to install does not exist or the file path is incorrect.
  • Page 818 Problem 2 and the printer's MEAP specification values do not match. Action Contact your local authorized Canon dealer or sales representatives. Cannot install this application because a code signing has not been confirmed to be valid. Get a valid code signing.
  • Page 819 Action Contact your local authorized Canon dealer or sales representatives. Cannot install because a used license file is specified. Try to specify the file again. License files that have been installed once cannot be installed again. The specified license file has already Problem been installed.
  • Page 820 The specified application cannot be installed because there is not enough memory in the printer. Action Contact your local authorized Canon dealer or sales representatives. The process is canceled because the system has been shut down. Restart the system, and then perform the process again.
  • Page 821 Wait until the processing stops before installing the application. Error: <Error Details> Problem An error has occurred for some reason. See <Error Details> for details. If the solutions given in <Error Details> are unclear, contact your local authorized Canon dealer or sales Action representatives.

  • Page 822: Errors Relating To The [Authentication Information Settings]

    Problem An error has occurred for some reason, so authentication information could not be set. Action Contact your local authorized Canon dealer or sales representatives. Could not delete authentication information because an error occurred. Problem An error has occurred for some reason, so authentication information could not be deleted.

  • Page 823: Errors Relating To The [License Management]

    Action Contact your local authorized Canon dealer or sales representatives. Cannot install because a used license file is specified. Try to specify the file again. According to the specifications, a license file which is already installed cannot be installed again. The Problem specified license file has already been installed.
  • Page 824 Action Specify a license file that can be installed in this printer. Could not cancel installation. Installation has been successfully completed. Problem The [Cancel] button was pressed when the installation operation could not be cancelled. Action Disable the license file, download it from the [License Management] page, and then uninstall it. Cannot install the license because another application is being installed, or the firmware being updated.

  • Page 825: Errors Relating To The [Enhanced System Application Management]

    0978-0J6 Errors Relating to the [Enhanced System Application Management] Page <Cannot start this application because there is no distributable software in the application. Get a distributable software.> <To install the specified application, a license file <Cannot start this application because the number of must be installed at the same time.
  • Page 826 First, reduce the number of applets running on the system by stopping an application running on the Action system which includes an applet, and then restart the application. Cannot start this application because system resources (memory, threads, sockets, file descriptors, disk space, or screen size) required to start the application may not be available.
  • Page 827 Action Contact your local authorized Canon dealer or sales representatives. Cannot install because a used license file is specified. Try to specify the file again. License files that have been installed once cannot be installed again. The specified license file has already Problem been installed.
  • Page 828 If the <Inaccurate information> is the MEAP Specifications, the application's MEAP specification values Problem 2 and the printer's MEAP specification values do not match. Action Contact your local authorized Canon dealer or sales representatives. The following information is missing in file for the specified application. Check the file. <Missing information> Problem The application cannot be installed because required information is not included in the application.
  • Page 829 Wait until the processing stops before installing the application. Error: <Error Details> Problem An error has occurred for some reason. See <Error Details> for details. If the solutions given in <Error Details> are unclear, contact your local authorized Canon dealer or sales Action representatives.

  • Page 830: Errors Relating To The [Check License] And [Change Password]

    0978-0J7 Errors Relating to the [Check License] and [Change Password] Pages <The specified file does not exist or the file path is incorrect. Try to specify the path again.> <The old password is incorrect.> <The contents of the specified file are incorrect or information is missing.
  • Page 831 Enter a new password and the same text string as the confirmation password. Error: <Error Details> Problem An error has occurred for some reason. See <Error Details> for details. If the solutions given in <Error Details> are unclear, contact your local authorized Canon dealer or sales Action representatives.

  • Page 832: Errors Relating To The [Meap Application Setting Information Management]

    0978-0J8 Errors Relating to the [MEAP Application Setting Information Management] Page <Cannot delete the setting information for the selected applications because it is in use by currently running applications.Stop the following applications, or stop all applications except for login services, and then delete the setting information.

  • Page 833: Errors Relating To The [Meap Application Log Management]

    0978-0J9 Errors Relating to the [MEAP Application Log Management] Page <Cannot download application logs because application logs do not exist.> <Could not delete application logs because an error occurred.> <Could not download application logs because an error occurred.> Cannot download application logs because application logs do not exist. Problem The application log does not exist.

  • Page 834: Other Errors

    0978-0JA Other Errors <Cannot find the specified application. It may have been uninstalled by another user.> Cannot find the specified application. It may have been uninstalled by another user. Problem The application for the attempted operation does not exist. Action Return to the previous page using the [Back] button.

  • Page 835: Troubleshooting

    0978-0JC Troubleshooting Printer Unit Problems Printing Cannot Be Performed The Printer Takes a Long Time to Start the Print Job You Cannot Turn the Printer ON All the Indicators on the Network Interface Are Off Driver Problems You Cannot Install the Printer Driver You Cannot Uninstall the Printer Driver The Printer Driver Settings Cannot Be Changed "Profiles"...

  • Page 836: Printing Cannot Be Performed

    0978-0JE Printing Cannot Be Performed The solutions for when printing cannot be performed vary depending on your environment. See the solutions according to your environment. If You Are Using the Printer by Direct Connection If the printer is connected by a USB cable "Printing Cannot Be Performed (USB Connection)"...

  • Page 837: Printing Cannot Be Performed (Usb Connection)

    0978-0JF Printing Cannot Be Performed (USB Connection) If you cannot print when the printer is connected to the computer by a USB cable, check the problem following the questions below. NOTE For Macintosh users This section describes the procedure for Windows as an example. For details on the procedure for Macintosh, see "Driver Guide."...
  • Page 838 <Question 3> Check the (Online) indicator. To <Question 4> (Online) indicator is on. The printer is offline. Place it online. (Online) indicator is off. "Online and Offline" <Question 4> Can you print Configuration Page? "Checking the Printer Settings" Printable To <Question 5> If an error message is displayed, solve the problem following the message.
  • Page 839 Connect the cable properly. Unconnected "Connecting to a Computer" <Question 6> Check the settings for [Interface Selection]. "[Setup] Menu ([Interface] Options)" [USB] is set to [On]. To <Question 7> [USB] is set to [Off]. Set it to [On]. <Question 7> Can you print a test page in Windows? "Basic Operations/Various Information for Windows"...
  • Page 840 For details on the procedure for uninstalling the USB class driver and installing the printer driver, see "Printer Driver Installation Guide" on the User Software CD-ROM. For details on the procedure for viewing "Printer Driver Installation Guide", see "Installation." If printing does not work, contact your local authorized Canon dealer.

  • Page 841: Printing Cannot Be Performed (Lan Connection)

    0978-0JH Printing Cannot Be Performed (LAN Connection) If you cannot print when the printer is connected to the computer by a LAN cable, check the problem following the questions below. NOTE For Macintosh users This section describes the procedure for Windows as an example. For details on the procedure for Macintosh, see "Driver Guide."...
  • Page 842 <Question 3> Check the (Online) indicator. To <Question 4> (Online) indicator is on. The printer is offline. Place it online. (Online) indicator is off. "Online and Offline" <Question 4> Can you print NETWORK STATUS PRINT? "Checking the Printer Settings" Printable To <Question 5>...
  • Page 843 The ACT indicator is on. To <Question 7> The LNK indicator is on. "All the Indicators on the Network Interface Are Off" All the indicators are off. <Question 7> Check the settings for [Interface Selection]. "[Setup] Menu ([Interface] Options)" [Network] is set to [On]. To <Question 8>...
  • Page 844 <Question 10> Is the IP address set properly? Check if the IP address written on Network Status Print printed in <Question 4> matches the one configured for the port of your PC. "Checking the Printer Settings" "Basic Operations/Various Information for Windows" Yes, they are matched.
  • Page 845 If printing does not work, proceed to <Question 13>. <Question 13> Try the following points. Change the printing protocol to LPR. "Basic Operations/Various Information for Windows" Enable the LPR byte count. "Basic Operations/Various Information for Windows" Shorten the name of the file to be printed. If printing does not work, proceed to <Question 19>.
  • Page 846 For details on the procedure for viewing "Printer Driver Installation Guide", see "Installation." If printing does not work, proceed to <Question 21>. <Question 21> Can you print from another computer (LAN connection)? Printable Make resident software invalid including security software. Not printable Contact your local authorized Canon dealer.

  • Page 847: Printing Cannot Be Performed (Via The Print Server)

    0978-0JJ Printing Cannot Be Performed (via the Print Server) If you cannot print when the printer is used via the print server, check the problem following the questions below. NOTE For Macintosh users This section describes the procedure for Windows as an example. For details on the procedure for Macintosh, see "Driver Guide."...
  • Page 848 <Question 3> Check the (Online) indicator. To <Question 4> (Online) indicator is on. The printer is offline. Place it online. (Online) indicator is off. "Online and Offline" <Question 4> Can you print Configuration Page? "Checking the Printer Settings" Printable To <Question 5> If an error message is displayed, solve the problem following the message.
  • Page 849 Can be connected To <Question 7> "The Print Server for Connection Cannot Be Found" Cannot be connected "The Shared Printer Cannot Be Accessed" <Question 7> Check the following points. The print server is connected to the network properly. The additional driver (alternate driver) is updated properly. Printing can be performed from the print server.
  • Page 850 For details on the procedure for viewing "Printer Driver Installation Guide", see "Installation." If printing does not work, proceed to <Question 11>. <Question 11> Can another client print? Printable Make resident software invalid including security software. Not printable Contact your local authorized Canon dealer.

  • Page 851: The Print Server For Connection Cannot Be Found

    0978-0JK The Print Server for Connection Cannot Be Found Perform one of the following solutions according to the cause. <Cause 1> The LAN cable is not connected properly. Solution Connect the print server to the client computer with the LAN cable properly. <Cause 2>...

  • Page 852: The Shared Printer Cannot Be Accessed

    0978-0JL The Shared Printer Cannot Be Accessed Perform one of the following solutions according to the cause. <Cause 1> The user of the computer to be used is not registered, or the password is not specified. Register the user of the computer to be used or specify the password on the print server. Solution For more details, ask your network administrator.

  • Page 853: The Printer Takes A Long Time To Start The Print Job

    0978-0JR The Printer Takes a Long Time to Start the Print Job Perform one of the following solutions according to the cause. <Cause 1> The printer is cooling down to maintain print quality. (Especially after narrow paper is printed) Wait a moment. The printer automatically cools down the inside. After cooling is completed, the printer Solution resumes printing.

  • Page 854: You Cannot Turn The Printer On

    0978-0JS You Cannot Turn the Printer ON Perform one of the following solutions according to the cause. <Cause 1> The power plug is unplugged from the AC power outlet. Solution Plug the power plug in the AC power outlet. <Cause 2> The printer is plugged to an extension cord or multiple power strip. Solution Plug the power plug directly in the AC power outlet.

  • Page 855: All The Indicators On The Network Interface Are Off

    Specify the communication settings for the print server according to the transmission speed of the Solution 2 connected hub. "Changing the Network Transmission Speed or Transfer Mode" <Cause 5> The hardware of the printer is in an abnormal condition. Solution Contact your local authorized Canon dealer to request service.

  • Page 856: You Cannot Install The Printer Driver

    0978-0JW You Cannot Install the Printer Driver NOTE For Macintosh users This section describes the procedure for Windows as an example. For details on the procedure for Macintosh, see "Driver Guide." For details on the procedure for displaying "Driver Guide", see "Viewing the Driver Guide."...

  • Page 857: The Printer Is Not Recognized Automatically

    0978-0JX The Printer Is Not Recognized Automatically Perform one of the following solutions according to the cause. <Cause 1> The printer is not turned ON. Solution Turn the printer ON. <Cause 2> The USB cable is not connected properly. Make sure that the printer and computer are properly connected with the USB cable. Solution "Connecting to a Computer"...

  • Page 858: The Printer Cannot Be Searched For

    0978-0JY The Printer Cannot Be Searched For If the printer cannot be searched for when you are in the process of installing the printer driver, perform the following procedure. Make sure that the LAN cable is connected properly, and the printer is turned ON. "Connecting to a Computer"...

  • Page 859: You Cannot Uninstall The Printer Driver

    0978-0K0 You Cannot Uninstall the Printer Driver Perform the following procedure. Use Uninstaller supplied with User Software CD-ROM to uninstall the printer driver. For details on the procedure for uninstalling the printer driver, see the Solution 1 "Printer Driver Installation Guide." For details on the procedure for viewing "Printer Driver Installation Guide", see "Installation."...

  • Page 860: The Printer Driver Settings Cannot Be Changed

    0978-0K1 The Printer Driver Settings Cannot Be Changed If [Spooling at Host] (whether the print data are processed in the computer) is set to [Disabled], you cannot change the driver settings because some options are unavailable. To change the settings, set [Spooling at Host] to [Auto] using the following procedure. Open the printer folder.
  • Page 861 If you cannot change the setting You need administrative rights to change the setting. Contact your system administrator. Click [OK].

  • Page 862: Profiles" Cannot Be Selected Or Edited

    0978-0K2 "Profiles" Cannot Be Selected or Edited When the [Allow Profile Selection] and [Allow Setting Edition] check boxes are cleared, selecting and editing a "Profile" are restricted. To select or edit a "Profile", select the check box using the following procedure. Open the printer folder.
  • Page 863 If you cannot change the setting You need administrative rights to change the setting. Contact your system administrator. Click [OK].

  • Page 864: The Status Of The Paper Feeder Cannot Be Obtained Automatically

    0978-0K3 The Status of the Paper Feeder Cannot Be Obtained Automatically If you cannot specify the settings for Drawer 2, 3 in [Paper Source] in the printer driver, specify the status of the paper feeder using the following procedure. NOTE For Macintosh users This section describes the procedure for Windows as an example.
  • Page 865 If the status of the paper feeder is not obtained Remove the paper feeder once, and then install it again. If the status of the paper feeder cannot be obtained even by installing it again, see the following and make sure that the printer and computer can communicate with each other.

  • Page 866: Paper Jams

    0978-0K4 Paper Jams Before removing jammed paper, see "Attention (Paper Jams)." When a paper jam occurs, the printer beeps, displaying the message <Paper is jammed.> in the display. This section describes the procedure for when [Animated Instruction] is set to [On] (default setting). If [Animated Instruction] is set to [Off], the following screen is not displayed.
  • Page 867 (6) Inside the front "Clearing Paper Jams (Inside the Front Cover)" <Front cover> cover Cleaning the feed roller may prevent frequent paper jams. "Cleaning the Feed Roller" When you use thin paper (60 to 74 g/m²), setting [Paper Type] to [Plain L] and [Special Print Mode C] to [On] may prevent frequent paper jams.

  • Page 868: Attention (Paper Jams)

    0978-0K5 Attention (Paper Jams) Before removing the jammed paper, see "Important Safety Instructions." CAUTION Do not take your hands off the transport guide. Do not take your hands off the transport guide until it moves back to its original position when tilting the transport guide toward you.

  • Page 870: Clearing Paper Jams (Multi-Purpose Tray)

    0978-0K6 Clearing Paper Jams (Multi-purpose Tray) Referring to the procedure on the display, follow the steps below to remove jammed paper. Press [ Remove the paper by pulling it gently. If you cannot remove the paper easily, do not try to remove it forcefully but perform a procedure for another area which is displayed in a message.
  • Page 871 Close the front cover. The message disappears, and the printer is ready to print. If you cannot close the front cover Make sure that the toner cartridge is installed in the printer properly. Do not try to forcefully close the front cover, as this may damage the printer.

  • Page 872: Clearing Paper Jams (Paper Drawer)

    0978-0K7 Clearing Paper Jams (Paper Drawer) Referring to the procedure on the display, follow the steps below to remove jammed paper. Press [ If you are using the multi-purpose tray, close it. Pull out the paper drawer. If the paper feeder is installed, pull out the paper drawer of the paper feeder also. Remove the paper by pulling it gently.
  • Page 873 Set the paper drawer in the printer. If the paper feeder is installed, insert the paper drawer of the paper feeder also. Open the front cover while pressing the open button. Close the front cover. The message disappears, and the printer is ready to print. If you cannot close the front cover Make sure that the toner cartridge is installed in the printer properly.

  • Page 874: Clearing Paper Jams (Duplex Unit)

    0978-0K8 Clearing Paper Jams (Duplex Unit) Referring to the procedure on the display, follow the steps below to remove jammed paper. Press [ If you are using the multi-purpose tray, close it. Pull out the paper drawer. Press the green lock release switch (A) to open the duplex print transport guide.
  • Page 875 Remove the paper by pulling it gently. If the jammed paper cannot be removed easily, do not try to remove it forcefully but perform the clearing procedure for another area which is displayed in the message. Close the duplex print transport guide. Close it by pressing the both sides firmly.
  • Page 876 Close the front cover. The message disappears, and the printer is ready to print. If you cannot close the front cover Make sure that the toner cartridge is installed in the printer properly. Do not try to forcefully close the front cover, as this may damage the printer.

  • Page 877: Clearing Paper Jams (Inside The Output Area)

    0978-0K9 Clearing Paper Jams (Inside the Output Area) Referring to the procedure on the display, follow the steps below to remove jammed paper. Press [ Open the sub-output tray. Open it completely as shown in the figure. Remove the paper by pulling it in the direction of arrow. If you cannot remove the paper easily, do not try to remove it forcefully but proceed to Step 4.
  • Page 878 Close the sub-output tray. The message disappears, and the printer is ready to print. If a message does not disappear Paper may be jammed in another area. Check another area also and remove the paper. "Clearing Paper Jams (Multi-purpose Tray)" "Clearing Paper Jams (Paper Drawer)"...

  • Page 879: Clearing Paper Jams (Inside The Front Cover)

    0978-0KA Clearing Paper Jams (Inside the Front Cover) Referring to the procedure on the display, follow the steps below to remove jammed paper. Press [ If you are using the multi-purpose tray, close it. Open the front cover while pressing the open button. Remove the toner cartridge.
  • Page 880 Holding the green tab (A) at the back, tilt the transfer guide at the back toward you. Do not take your hands off the transfer guide until it moves back to its original position in Step 7. Remove the paper by pulling it gently. Remove the jammed paper as horizontally as possible to prevent unfixed toner from spilling.
  • Page 881 Holding the green tab (B) at the front, lift the transfer guide at the front. Do not take your hands off the transfer guide until it moves back to its original position in Step 10. Remove the paper by pulling it gently. Remove the jammed paper as horizontally as possible to prevent unfixed toner from spilling.
  • Page 882 Close the front cover. The message disappears, and the printer is ready to print. If you cannot close the front cover Make sure that the toner cartridge is installed in the printer properly. Do not try to forcefully close the front cover, as this may damage the printer.

  • Page 883: Cleaning The Feed Roller

    Cleaning the feed roller may prevent frequent paper jams. If you have any questions on how to clean the feed roller, or if you feel uncomfortable cleaning the feed roller by yourself, contact your local authorized Canon dealer. IMPORTANT Do not use cleaning agents or detergents.
  • Page 884 (2) While pulling the feed roller down, remove it from the compartment. Clean the feed roller Making sure not to touch the rubber pad directly with your hand, wipe the feed roller with a cloth dampened with water and well wrung out. Install the feed roller.
  • Page 885 Set the paper drawer in the printer. If the paper feeder is installed, insert the paper drawer of the paper feeder also.

  • Page 886: The Message Indicator Is On

    Solution A problem Follow the procedure in "If a Fixing Unit Error Is Displayed", occurred in the and then contact your local authorized Canon dealer. fixing unit. ("n" represents an alphanumeric character.) A problem Following the procedure in "If a Service Error Is Displayed",...
  • Page 887 A fixing unit error is displayed. Do not turn ON the printer after turning it OFF. Contact your local authorized Canon dealer. If you are not sure what the problem is, contact your local authorized Canon dealer. If a Service Error Is Displayed Turn the printer OFF, wait for 10 seconds or longer, and then turn it ON again.
  • Page 888 Contact your local authorized Canon dealer to request service. When contacting your Canon dealer, please report also the error code which you noted down in Step 2. If you are not sure what the problem is, contact your local authorized Canon dealer.
  • Page 889 "Online and Offline"...

  • Page 890: A Message Appears In The Control Panel

    0978-0KF A Message Appears in the Control Panel If an error is occurring for some reason during printing, a message appears in the display of the control panel. Perform solutions according to the displayed message. Service call message It is an error state in which the printer cannot print. Warning message It is a warning state in which the printer can print, but some solution is required.
  • Page 891 Service Call Message "Ennn-nnnn ("n" represents a number.)" "E003-nnnn ("n" represents a number.)" "E001-nnnn ("n" represents a number.)" "E004-nnnn ("n" represents a number.)" Warning Message "1F Output tray is full." "IE Check auth. settings" "80 Do not turn the main power OFF."...
  • Page 892 "The Message Indicator Is On", and then Solution contact your local authorized Canon dealer. E003-nnnn ("n" represents a number.) <Cause> A problem is occurring with the fixing unit of the printer. Follow the procedure in "If a Fixing Unit Error Is Displayed" in "The Message Indicator Is...
  • Page 893 Solution "Receiving E-mail Data on the Mail Server and Printing (E-mail Print)" IE An unknown error has occurred. <Cause> An unknown IEEE802.1X authentication error has occurred. Restart the printer. If the error message still appears after restarting this printer, contact your local Solution authorized dealer.
  • Page 894 Solution 2 If the printer's certificate is correct, check the authentication server's CA certificate. IE The certificate has expired. <Cause> During IEEE802.1X authentication, the certificate received from the authentication server was an expired certificate. Solution 1 Check the authentication server's certificate. Check the printer's and the authentication server's time settings.
  • Page 895 <Cause 3> When you want to print a PDF file linked to a policy server, you cannot access the policy server. Solution Check the policy server's power supply and the status of this product, the policy server, and the network. Cannot feed paper.
  • Page 896 Perform the following procedure. 1. Perform a soft reset. "Canceling the Process Currently Being Performed (Soft Reset)" Solution 3 2. Set [Gradation Level] to [High 1], and then print again. "[Setup] Menu ([Quality] Options)" Perform the following procedure. 1. Perform a soft reset "Canceling the Process Currently Being Performed (Soft Reset)"...
  • Page 897 Set a usable emulation using [Auto Mode Selection]. Solution 2 "[Setup] Menu ([Print Mode] Options)" Cannot store. <Auto Error Skip> <Cause 1> [SD Card] in the Control Menu options in the Setup menu is set to [Off]. Perform the following procedure. 1.
  • Page 898 <Cause 2> When the following settings in the [Select Feeder] menu are set to [Mixed Sizes], custom size paper whose long edges are 215.9 mm or less is loaded in portrait orientation and printed (only when the UFR II printer driver is used). [MP Tray Paper Size] [Drawer 1 Size] [Drawer 2 Size]...
  • Page 899 Insert Drawer n ("n" represents a number.) <Cause> The drawer is not inserted. Solution Insert the drawer. Insert toner cartridge. <Cause> The toner cartridge is not installed or installed improperly. Install the toner cartridge properly. Solution "Toner Cartridge Replacement" Key management file is corrupt or deleted. <Cause>...
  • Page 900 <Cause> There is not enough memory to process a PDF file. Perform the following procedure. 1. Perform a soft reset. "Canceling the Process Currently Being Performed (Soft Reset)" Solution 2. Decrease the size of the PDF file or divide it into multiple files, and then print again. The PDF data may be printed properly by opening it from an application and using the printer driver.
  • Page 901 printed properly. Perform the following procedure. 1. Perform a soft reset. "Canceling the Process Currently Being Performed (Soft Reset)" Solution 2 2. After the soft reset, either perform a hard reset or turn the printer back ON, increase memory capacity and print again. (All data in the memory will be erased.) "Canceling All the Jobs (Hard Reset)"...
  • Page 902 Solution Specify the print range correctly, and then print again. Print data version error. <Cause> You tried to print from a printer driver that is not for LBP6780x. Solution Print the data again from the printer driver for LBP6780x. 55 SD Card error. <Auto Error Skip>...
  • Page 903 Turn the power OFF, install or remove the paper feeder, and then turn the printer ON again. Solution "Printer Installation" <Cause 3> The connector of the optional paper feeder is disconnected. Turn the printer OFF, unplug the power plug from the AC power outlet and contact your local authorized Solution Canon dealer for servicing.
  • Page 904 <Cause 4> A paper feeder that is not for this printer is installed. Turn the power OFF, install the paper feeder for this printer, and then turn it ON again. Solution "Printer Installation" XPS document data error. <Auto Error Skip> <Cause 1>...
  • Page 905 Cycle the power of the printer. If the message appears even after cycling the power of the printer, note Solution down the message in the display, and contact your local authorized Canon dealer. A5 nn Error ("nn" represents two-digit alphanumeric characters.) <Cause>...

  • Page 906: Poor Printout Results

    0978-0KH Poor Printout Results Paper curls or creases. Paper Curls Paper Creases Streaks (lines) appear. White Streaks (Lines) Appear Unevenness or smudge marks appear. Printing Is Uneven Printed Pages Have White Specks Toner Stain or Toner Peeling Occurs The Printed Paper Has Smudge Marks The Printed Paper Has Vertical Streaks Smudge Marks of Spattering Toner Appear around the Text or Patterns The Back of the Printed Paper Has Smudge Marks...
  • Page 907 NOTE Contacting your local authorized Canon dealer If a problem that is not indicated in the e-Manual occurs, if none of the suggested measures solve the problem, or if you cannot determine the problem, contact your local authorized Canon dealer.

  • Page 908: Paper Curls

    0978-0KJ Paper Curls Perform one of the following solutions according to the cause. <Cause 1> Damp paper is used. Replace the paper with new paper in an unopened package. Solution 1 "Precautions for Paper" Solution 2-1 If [Paper Type] is set to [Plain] in the printer driver, specify [Plain L], and then print again. "Configuring the Printer Driver and Printing"...
  • Page 909 on the printer's control panel. The setting applies only to A4 or Letter size paper. <Cause 2> Appropriate paper is not being used. Replace the paper with that which can be used with this printer. Solution "Usable Paper" <Cause 3> Paper that curls easily is output to the output tray. Switch to the sub-output tray when printing transparencies, labels, or envelopes.

  • Page 910: Paper Creases

    0978-0KK Paper Creases Perform one of the following solutions according to the cause. <Cause 1>Paper is not loaded properly in the paper drawer or multi-purpose tray. Load the paper properly. Solution "Loading Paper in the Paper Drawer" "Loading Paper in the Multi-purpose Tray" <Cause 2>...
  • Page 911 <Cause 3> Appropriate paper is not being used. Replace the paper with that which can be used with this printer. Solution "Usable Paper" <Cause 4> There is a foreign object inside the printer. Solution Remove the foreign object inside the printer.

  • Page 912: White Streaks (Lines) Appear

    0978-0KL White Streaks (Lines) Appear Perform one of the following solutions according to the cause. <Cause 1> The toner cartridge is almost out of toner. Take the toner cartridge out of the printer, shake it gently five or six times to evenly distribute the toner, Solution 1 and then reinstall the toner cartridge.

  • Page 913: Printing Is Uneven

    0978-0KR Printing Is Uneven Perform one of the following solutions according to the cause. <Cause 1> Paper is too moist or too dry. Replace the paper with new paper in an unopened package. Solution "Precautions for Paper" <Cause 2> The toner cartridge is almost out of toner. Take the toner cartridge out of the printer, shake it gently five or six times to evenly distribute the toner, Solution 1 and then reinstall the toner cartridge.

  • Page 914: Printed Pages Have White Specks

    0978-0KS Printed Pages Have White Specks Perform one of the following solutions according to the cause. <Cause 1> Appropriate paper is not being used. Replace the paper with that which can be used with this printer. Solution "Usable Paper" <Cause 2> Damp paper is used. Replace the paper with new paper in an unopened package.

  • Page 915: Toner Stain Or Toner Peeling Occurs

    0978-0KU Toner Stain or Toner Peeling Occurs Perform one of the following solutions according to the cause. <Cause 1> The setting for [Paper Type] is not specified properly. Specify [Paper Type] properly. Solution "Configuring the Printer Driver and Printing" <Cause 2> Appropriate paper is not being used. Replace the paper with that which can be used with this printer.

  • Page 916: The Printed Paper Has Smudge Marks

    0978-0KW The Printed Paper Has Smudge Marks Perform the following procedure. <Cause>The fixing roller is dirty. Clean the fixing roller. Solution "Cleaning the Fixing Roller of the Printer"...

  • Page 917: The Printed Paper Has Vertical Streaks

    0978-0KX The Printed Paper Has Vertical Streaks Perform one of the following solutions according to the cause. <Cause 1> Depending on the paper type or the operating environment, vertical streaks may appear on the printed paper. Replace the paper with new paper in an unopened package. Solution 1 "Precautions for Paper"...
  • Page 918 <Cause 2> The toner cartridge was replaced, or the printer was not printed for a long period of time. Perform the following procedure in the printer driver. 1. Display the [Finishing] tab. 2. Click [Advanced Settings]. 3. Set [Special Print Adjustment B] to [Mode 1]. If the problem is not solved, specify [Mode 2].

  • Page 919: Smudge Marks Of Spattering Toner Appear Around The Text Or Patterns

    0978-0KY Smudge Marks of Spattering Toner Appear around the Text or Patterns Perform the following procedure. <Cause> Appropriate paper is not being used. Replace the paper with that which can be used with this printer. Solution "Usable Paper"...

  • Page 920: The Back Of The Printed Paper Has Smudge Marks

    0978-0L0 The Back of the Printed Paper Has Smudge Marks Perform the following procedure. <Cause> The size of the print data was larger than that of the loaded paper. Solution Check if the size of the print data matches that of the loaded paper.

  • Page 921: The Overall Print Result Is Dark

    0978-0L1 The Overall Print Result Is Dark Perform one of the following solutions according to the cause. <Cause 1> The setting for [Toner Density] is not appropriate. Perform the following procedure in the printer driver. 1. Display the [Quality] tab. 2.

  • Page 922: Residual Images Appear On Non-Printed Areas

    0978-0L2 Residual Images Appear on Non-printed Areas Perform one of the following solutions according to the cause. <Cause 1> Appropriate paper is not being used. Replace the paper with that which can be used with this printer. Solution 1 "Usable Paper" Perform the following procedure in the printer driver.

  • Page 923: White Dust Is Attached To The Printed Transparencies

    0978-0L3 White Dust Is Attached to the Printed Transparencies Perform the following procedure. <Cause> You print transparencies after printing paper other than transparency continuously. Solution Wipe and remove the chipped paper with a soft cloth.

  • Page 924: The Overall Print Result Is Faint

    0978-0L4 The Overall Print Result Is Faint Perform one of the following solutions according to the cause. <Cause 1> The setting for [Toner Density] is not appropriate. Perform the following procedure in the printer driver. 1. Display the [Quality] tab. 2.

  • Page 925: The Printing Position Is Skewed

    0978-0L5 The Printing Position Is Skewed Perform one of the following solutions according to the cause. <Cause 1> [Gutter] is specified. Perform the following procedure in the printer driver. 1. Display the [Finishing] tab. 2. Click [Gutter]. Solution 3. Set [Gutter] to "0." You can specify the same setting from the printer's control panel.

  • Page 926: A Portion Of The Page Is Not Printed

    0978-0RA A Portion of the Page Is Not Printed Perform one of the following solutions according to the cause. <Cause 1> The setting for the scaling factor is not appropriate. Perform the following procedure in the printer driver. 1. Display the [Page Setup] tab. 2.

  • Page 927: Data Is Reduced And Printed

    0978-0L7 Data Is Reduced and Printed Perform the following procedure. <Cause> The setting for the scaling factor is not appropriate. Perform the following procedure in the printer driver. 1. Display the [Page Setup] tab. 2. Clear the [Manual Scaling] check box. Solution 1 If the [Manual Scaling] check box is cleared, the scale factor will be set according to [Page Size] and [Output Size] automatically.

  • Page 928: The Next Page Is Printed From Halfway Across The Previous

    0978-0L8 The Next Page Is Printed from Halfway across the Previous Page Perform one of the following solutions according to the cause. <Cause 1> "Line Spacing" or "Lines/Page" in the application is not specified properly. Specify the settings for "Line Spacing" or "Lines/Page" in the application so that the data fits in one page, Solution and then print again.

  • Page 929: Printed Data Lies Outside Paper

    0978-0L9 Printed Data Lies outside Paper Perform one of the following solutions according to the cause. <Cause 1> When the following settings in the [Select Feeder] menu are set to [Mixed Sizes], custom size paper whose long edges are 215.9 mm or less is loaded in landscape orientation and printed (only when the UFR II printer driver is used).

  • Page 930: Blank Paper Is Output (Nothing Is Printed On The Paper)

    0978-0LA Blank Paper Is Output (Nothing Is Printed on the Paper) Perform one of the following solutions according to the cause. <Cause 1> The toner cartridge was installed with the sealing tape still attached. Take the toner cartridge out of the printer, pull out the sealing tape, and reinstall the toner cartridge. Solution "Toner Cartridge Replacement"...

  • Page 931: The Overall Surface Of The Paper Is Printed In Black Completely

    0978-0LC The Overall Surface of the Paper Is Printed in Black Completely Perform one of the following solutions according to the cause. <Cause 1> The drum in any of the toner cartridges has deteriorated or is damaged. Replace the toner cartridge with a new one. Solution "Toner Cartridge Replacement"...

  • Page 932: The Last Page Cannot Be Printed

    0978-0LE The Last Page Cannot Be Printed Perform the following procedure. <Cause> The command that notifies of the end of the data is not sent from the computer. (The (Job) indicator is on.) Press [ : Online) to place the printer offline, and then select [Form Feed] in the Reset menu. "Outputting Data (Forced Output)"...

  • Page 933: Unreadable Characters Are Printed

    0978-0LF Unreadable Characters Are Printed Perform one of the following solutions according to the cause. <Cause 1> The data is printed from Windows without the supplied printer driver installed for Windows. Install the supplied printer driver for Windows, and then print again. Solution For details on the procedure for installing the printer driver, see "Printer Driver Installation Guide."...
  • Page 934 0978-0LH The Printout Is Different from What Is Displayed on Screen (Windows XP and Server 2003) Perform the following procedure. <Cause> This problem may occur in some applications depending on the processing type of the print data. If you are using the PCL/UFR II printer driver, performing the following procedure may be able to solve the problem.

  • Page 935: The Flap Of The Printed Envelope Sticks

    0978-0LJ The Flap of the Printed Envelope Sticks Perform the following procedure. <Cause> The envelope is inappropriate. Replace the envelope with that which can be used with this printer. Solution "Usable Paper"...

  • Page 936: Multiple Sheets Of Paper Are Fed At A Time

    0978-0LK Multiple Sheets of Paper Are Fed at a Time Perform one of the following solutions according to the cause. <Cause 1> You are using paper which tends to be fed at a time. Fan the paper thoroughly, and then align the edges of the stack properly on a hard, flat surface. Solution <Cause 2>...

  • Page 937: Cleaning The Rubber Pad In The Paper Drawer

    If you have any questions on how to clean the rubber pad in the paper drawer, or if you feel uncomfortable cleaning the rubber pad in the paper drawer by yourself, contact your local authorized Canon dealer. IMPORTANT Do not use cleaning agents or detergents.
  • Page 938 If the paper feeder is installed, insert the paper drawer of the paper feeder also.

  • Page 939: Other Problems

    0978-0LR Other Problems The Keys on the Control Panel Do Not Function The SD Card Cannot Be Used Jobs Cannot Be Saved SSL Cannot Be Enabled When SSL Is Enabled, the Remote UI Does Not Start, or the IPP Printing Cannot Be Performed The Printer Cannot Be Accessed from the Remote UI or Network Related Utility Software...

  • Page 940: The Keys On The Control Panel Do Not Function

    0978-0LS The Keys on the Control Panel Do Not Function Perform one of the following solutions according to the cause. <Cause 1 > Here is data remaining in the memory. (The (Job) indicator is on.) Press [ : Online) to place the printer offline, and then select [Form Feed] in the Reset menu. Solution "Outputting Data (Forced Output)"...

  • Page 941: The Sd Card Cannot Be Used

    0978-0LU The SD Card Cannot Be Used Perform one of the following solutions according to the cause. <Cause 1> [SD Card] in the Control Menu options in the Setup menu is set to [Off]. Set [SD Card] to [On], and then perform a hard reset. Solution "[Setup] Menu ([Control Menu] Options)"...

  • Page 942: Jobs Cannot Be Saved

    0978-0LW Jobs Cannot Be Saved Perform one of the following solutions according to the cause. <Cause 1> The data cannot be saved on the SD card because there is not sufficient free space in the SD card. The printer is ready to print by pressing [ : Online), ignoring the print data.

  • Page 943: Ssl Cannot Be Enabled

    0978-0LX SSL Cannot Be Enabled Perform the following procedure. <Cause> The key pair and its certificate to be used are not registered. Register the key pair and server certificate that are used. "Setting Keys and Certificates" Solution In order to use the SSL encryption communication function, it is necessary to create keys and certificates and to register the key pair and server certificate that are used.

  • Page 944: When Ssl Is Enabled, The Remote Ui Does Not Start, Or The Ipp Printing Cannot Be Performed

    0978-0LY When SSL Is Enabled, the Remote UI Does Not Start, or the IPP Printing Cannot Be Performed Perform the following procedure. <Cause> The file related to key management is broken. Perform the following procedure. 1. 6HOHFW >1HWZRUN@ >5HPRWH 8, 6HWWLQJV@ >66/@ XVLQJ WKH FRQWURO SDQHO DQG WKHQ PDNH VXUH that [SSL] is set to [Off].

  • Page 945: The Printer Cannot Be Accessed From The Remote Ui Or Network Related Utility Software

    0978-0R0 The Printer Cannot Be Accessed from the Remote UI or Network Related Utility Software Perform the following procedure. <Cause> The IP Address Filter or MAC Address Filter is set to On. 6HOHFW >1HWZRUN@ >$GGUHVV )LOWHU@ XVLQJ WKH FRQWURO SDQHO DQG WKHQ PDNH VXUH WKDW >$GGUHVV )LOWHU@ LV VHW to [Off].

  • Page 946: Restricting The Users Is Not Possible

    0978-0R1 Restricting the Users Is Not Possible Perform the following procedure. <Cause> The IP Address Filter or MAC Address Filter is not set to On. 6HOHFW >1HWZRUN@ >$GGUHVV )LOWHU@ XVLQJ WKH FRQWURO SDQHO DQG WKHQ PDNH VXUH WKDW >$GGUHVV )LOWHU@ LV VHW to [On].

  • Page 947: Noise Is Heard During Printing

    0978-0R2 Noise Is Heard during Printing Perform the following procedure. <Cause> This printer may produce noise when transporting A4 or Letter size paper during printing. Perform the following procedure. 1. Select [Special Print Adj. C] in [User Maintenance]. 2. Set [Special Print Adj. C] to [On]. Solution Selecting [On] decreases the printing speed.

  • Page 948: If You Cannot Solve A Problem

    0978-0R3 If You Cannot Solve a Problem If you cannot solve the problem after having referred to the information in this chapter, contact your local authorized Canon dealer or the Canon help line. Please have the following information ready when contacting the Canon: Product name (LBP6780x) Serial number (see the following illustration to find the location of the serial number.)

  • Page 949: Appendix

    0978-0R4 Appendix Basic Operations/Various Information for Windows For Windows 8/Server 2012 Users The Lists Common to All the Settings in the Print Mode The Lists Common to Certain Settings in the Print Mode Font Samples...

  • Page 950: Basic Operations/Various Information For Windows

    0978-0R5 Basic Operations/Various Information for Windows Displaying the Top Page of the User Manual CD-ROM Checking the IP Address Using the PING Command Checking the Processor Version of Windows Vista, 7, or Server 2008 Printing a Test Page in Windows Checking the Bi-directional Communication Displaying the Printer Folder Checking Printers in the Print Server...
  • Page 951 When "Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)," is displayed Ask your network administrator about the problem. Enter "exit", and then press [ENTER] on the keyboard to exit Command Prompt. NOTE When using DHCP, BOOTP, or RARP Consult your network administrator and perform either of the following settings.
  • Page 952 Printing a Test Page in Windows You can check the operations of the printer driver by printing a test page in Windows. Load A4 size paper in the multi-purpose tray or paper drawer. "Paper Loading and Output" Open the printer folder. "Displaying the Printer Folder"...
  • Page 953 Checking the Bi-directional Communication Open the printer folder. "Displaying the Printer Folder" Right-click the icon for this printer, and then select [Printer properties] or [Properties] from the pop- up menu. Check the bi-directional communication. (1) Display the [Ports] tab. (2) Check the [Enable bidirectional support] check box is selected.
  • Page 954 IMPORTANT Do not clear the [Enable bidirectional support] check box. If the check box is cleared, you cannot perform printing. Displaying the Printer Folder From the [Start] menu, select [Printers and Faxes]. )URP WKH >6WDUW@ PHQX VHOHFW >&RQWURO 3DQHO@ DQG WKHQ FOLFN >3ULQWHUV DQG 2WKHU +DUGZDUH@ >3ULQWHUV DQG )D[HV@ From the [Start] menu, select [Control Panel], and then click [Printer].
  • Page 955 Checking the Port Open the printer folder. "Displaying the Printer Folder" Right-click the icon for this printer, and then select [Printer properties] or [Properties] from the pop- up menu. Check a port. (1) Display the [Ports] tab. (2) Confirm the port is selected properly.
  • Page 956 Changing the Printing Protocol Change the printing protocol to LPR and specify the setting for the LPR byte count using the following procedure. Open the printer folder. "Displaying the Printer Folder" Right-click the icon for this printer, and then select [Printer properties] or [Properties] from the pop- up menu.
  • Page 957 Click [OK]. Setting for [Device Type] when Setting a Port If the printer cannot be detected when setting a port, set [Device Type] as follows. (1) Select [Standard], and then select [Canon Network Printing Device with P9100]. (2) Click [Next].

  • Page 959: For Windows 8/Server 2012 Users

    Please note that the setting specified on the desktop may not be reflected to all Windows Store applications. For Windows 2000 Users This printer does not support Windows 2000. For details on the latest status of the supported operating systems and service packs, see the Canon web site (http://www.canon.com/).

  • Page 960: The Lists Common To All The Settings In The Print Mode

    0978-0R6 The Lists Common to All the Settings in the Print Mode Configuration Page Network Status Print Printing Position Adjustment Print IMPORTANT The following lists are samples. The contents may partially differ from the lists printed by your printer. Configuration Page The printer information and the settings for printing environment are printed.
  • Page 961 Printing Position Adjustment Print Displays the current printing positions of each paper source. Adjust the printing positions referring to this print. For more details, see "Adjusting the Printing Position for Each Paper Source." 1. Press [ : Feeder Selection). 2. Select [Paper Source] using [ ] and [ ], and then press [OK].

  • Page 962: The Lists Common To Certain Settings In The Print Mode

    0978-0R7 The Lists Common to Certain Settings in the Print Mode PCL Font List PS Configuration Page PS Font List IMPORTANT The following lists are samples. The contents may partially differ from the lists printed by your printer. PCL Font List A list of the fonts that can be used in the PCL mode is printed.
  • Page 963 PS Font List A list of the fonts that can be used in the PS mode is printed. 1. Make sure that the printer is online. 2. Press [ : Utility) to display the [Utility Menu] menu. 3. Select [PS Utility] using [ ] and [ ], and then press [OK].

  • Page 964: Font Samples

    0978-0R8 Font Samples The fonts lists printed from the [Utility Menu] menu are a comprehensive listing of all fonts currently available. The listing contains the names and print samples of the fonts stored on the printer. Scalable Fonts (PCL) OCR Code Scalable Fonts (PCL) Bitmapped Fonts (PCL) PCL Fonts for Windows Scalable Fonts (PCL)
  • Page 967 OCR Code Scalable Fonts (PCL) Bitmapped Fonts (PCL) PCL Fonts for Windows...
  • Page 968 NOTE 66 PCL fonts for Windows are included in the User Manual CD-ROM supplied with this printer.
  • Page 970 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON MARKETING JAPAN INC. 16-6, Konan 2-chome, Minato-ku, Tokyo 108-8011, Japan CANON U.S.A., INC. One Canon Park, Melville, NY 11747, U.S.A. CANON EUROPA N.V. Bovenkerkerweg 59, 1185 XB Amstelveen, The Netherlands CANON CHINA CO. LTD.

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