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UCA Server Requirements
To set up the UCA server, prepare the information listed in each category below for each store environment.
Phone Information
The information below is required to present a phone book on the device that contains UCA users and callable
non-UCA phones and phone services.
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Phone extensions at a site that are available for assignment to a CA50.
•
Group (Departments) to which each UCA phone extension belongs.
•
Non-UCA phones in the store that can be called by a CA50.
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Group (Departments) to which each non-UCA phone belong.
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Special dial strings that may be needed by the users as phone book entries (i.e., paging).
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Associates using CA50s that need the ability to call other sites.
Operations Information
•
Groups (Departments) present at this site.
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Active roles at this site (e.g., Manager, Sales, Front End, etc.).
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Store number.
Walkie-Talkie Information
•
Walkie-talkie channels and their definitions at this site.
IT Information
•
IP addresses and range of ports to use at this site for the multicast IP traffic used by the walkie-talkie
functionality.
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IP address (or domain name) and port of the PBX.
•
IP address (or domain name) of the UCA server.
Site Installation Guidelines 13 - 7
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Troubleshooting
