Page 1 WF-6590 User's Guide...
Page 3: Table Of Contents
Changing the Eco Mode Settings ....................34 Changing the Sleep Timer Settings ....................35 Changing the Power Off Timer Settings ..................36 Epson Connect Solutions for Smartphones, Tablets, and More ............37 Using Epson Email Print ....................... 37 Using the Epson iPrint Mobile App ....................38 Using Epson Remote Print ......................
Page 4 Changing a Wi-Fi Connection to a Wired Network Connection............58 Connecting to a New Wi-Fi Router ....................59 Disabling Wi-Fi Features ....................... 59 Enabling Epson Universal Print Driver (PCL) or PostScript Printing............ 61 Selecting PDL (Page Description Language) Settings ............... 61 PDL Print Configuration Options....................62 Selecting Printer Language and Interface Settings ................
Page 5 Selecting the Default Printer Settings - Control Panel ..............84 Paper Source Settings Options....................86 Setting the Universal Print Settings ....................86 Universal Print Settings Options ....................87 Installing the Optional Paper Cassette Units ..................89 Enabling the Optional Paper Cassettes - Windows ................94 Enabling the Optional Paper Cassettes - OS X .................
Page 6 Synchronizing Printer Settings - Epson Universal Print Driver - Windows ........150 Selecting Basic Print Settings - Epson Universal Print Driver - Windows ........152 Selecting Additional Layout and Print Options - Epson Universal Print Driver - Windows ... 154 Selecting Maintenance Options - Epson Universal Print Driver - Windows........156 Extended Settings - Epson Universal Print Driver - Windows ..........
Page 7 Adding and Assigning Scan Jobs.................... 195 Starting a Scan with Document Capture Pro or Document Capture ..........196 Starting a Scan Using the Epson Scan Icon ................199 Starting a Scan from a Scanning Program................... 201 Starting a Scan from a Smart Device................... 203 Selecting Epson Scan Settings ......................
Page 8 Scanning in Professional Mode ....................210 Available Document Source Settings - Professional Mode ............. 213 Available Image Types - Professional Mode ................213 Selecting a Scan Area - Professional Mode ................214 Available Image Adjustments - Professional Mode ..............217 Selecting a Scan Size - Professional Mode................
Page 9 Setting Up Fax Features Using the Fax Utility - OS X..............260 Setting Up Contacts and Contact Groups..................261 Setting Up Contacts Using the Product Control Panel..............261 Creating a Contact ........................262 Editing or Deleting a Contact ....................264 Creating a Contact Group .......................
Page 10 Checking Ink and Maintenance Box Status With Windows............306 Checking Cartridge and Maintenance Box Status with OS X............308 Purchase Epson Ink Cartridges and Maintenance Box ..............310 Ink Cartridge and Maintenance Box Part Numbers..............310 Removing and Installing Ink Cartridges.................... 311 Printing with Black Ink and Expended Color Cartridges ..............
Page 11 Cleaning and Transporting Your Product ..................... 333 Cleaning Your Product ........................333 Transporting Your Product ....................... 336 Solving Problems ............................ 339 Checking for Software Updates......................339 Product Status Messages ........................ 340 Status Menu Error Codes ......................... 342 Running a Product Check ........................ 345 Resetting Control Panel Defaults .....................
Page 12 Incorrect Colors ........................... 385 Solving Scanning Problems ......................386 Scanning Software Does Not Operate Correctly ................. 386 Cannot Start Epson Scan ......................387 Solving Scanned Image Quality Problems ..................388 Image Consists of a Few Dots Only..................... 388 Line of Dots Appears in All Scanned Images................389 Straight Lines in an Image Appear Crooked ................
Page 13 Ripple Patterns Appear in an Image .................... 390 Scanned Image Colors Do Not Match Original Colors..............391 Scan Area is Not Adjustable in Thumbnail Preview ..............391 Scanned Image Edges are Cropped ................... 391 Solving Faxing Problems........................392 Cannot Send or Receive Faxes ....................392 Cannot Receive Faxes with a Telephone Connected to Your Product ........
Page 14 Telephone Equipment Safety Instructions ................... 427 LCD Screen Safety Instructions....................427 FCC Compliance Statement......................428 Trademarks ............................430 Copyright Notice..........................431 A Note Concerning Responsible Use of Copyrighted Materials........... 431 Default Delay Times for Power Management for Epson Products ..........432 Copyright Attribution ........................432...
Page 15: Wf-6590 User's Guide
WF-6590 User's Guide Welcome to the WF-6590 User's Guide. For a printable PDF copy of this guide, click here.
Page 16: Product Basics
See these sections to learn about the basic features of your product. Note: Printing software instructions in this manual are intended for use with the standard Epson printer software. For more information on using the Printer Command Language (PCL) or PostScript (PS3) printer software, please see the appropriate sections.
Page 17: Control Panel Buttons And Lights
Control Panel Buttons and Lights power button and light home button Interrupt button Reset button Stop button The LCD screen back button The Status button and lights The numeric keypad The C clear button B&W button Color button...
Page 18: Status Icon Information
Status Icon Information Status Button Information Parent topic: Using the Control Panel Status Icon Information Your product may display status icons on the LCD screen for certain product status conditions. Press to view or change the current network settings. Icons Description Displays additional information or instructions, such as on loading paper or placing a document.
Page 19: Status Button Information
Icons Description No Wi-Fi connection. A Wi-Fi network error has occurred or the product is searching for a connection. A Wi-Fi connection has been established. The number of bars indicates the connection's signal strength. An Ad hoc connection has been established. A Wi-Fi Direct mode connection has been established.
Page 20: Setting A Password And Locking The Control Panel
Function Description Confidential Job Displays jobs that require a password to print. Parent topic: Control Panel Buttons and Lights Setting a Password and Locking the Control Panel You can set an administrator password to lock the following settings and prevent them from being changed: •...
Page 21 9. Select Lock Setting and select On. When the control panel is locked, you must enter the password to access any of the locked settings. Note: If you forget your password, contact Epson for assistance. Entering Characters on the LCD Screen...
Page 22: Entering Characters On The Lcd Screen
Entering Characters on the LCD Screen Follow these guidelines to enter characters for passwords and other settings. • To move the cursor, select • To change the case of letters, select • To delete the previous character, select • To enter numbers or symbols, select •...
Page 23 You see a screen like this: 3. Select Add New. 4. Select the function for which you want to set up a preset. You see the main screen for that function, such as the Copy screen: 5. Select the settings you want to save and select Save.
Page 24: Setting User Feature Restrictions (Access Control)
You see a screen like this: 6. Use the displayed keyboard to enter a name for the preset and press 7. Select Save. When you want to copy, fax, or scan using presets, select Presets and select your preset from the list. Parent topic: Setting a Password and Locking the Control Panel Related tasks...
Page 25: Changing Lcd Screen Language
You see a screen like this: 3. Scroll down and select System Administration. 4. Scroll down and select Security Settings. 5. Select Access Control. 6. Select On. 7. Select whether Jobs Without Authentication are Allowed or Not Allowed. Parent topic: Using the Control Panel Related tasks Setting a Password and Locking the Control Panel...
Page 26: Adjusting Control Panel Sounds
You see a screen like this: 3. Scroll down and select System Administration. 4. Select Common Settings. 5. Scroll down and select Language. 6. Select a language. Parent topic: Using the Control Panel Adjusting Control Panel Sounds You can adjust the sound level heard when you press buttons on the control panel. Note: This setting can be locked by an administrator.
Page 27: Adjusting The Screen Brightness
You see a screen like this: 3. Scroll down and select System Administration. 4. Select Common Settings. 5. Select Sound. 6. Select Button Press. 7. Press to decrease or to increase the sound. 8. Select OK to exit. Note: You can also adjust the Sound Type and the sound level for various product functions. Parent topic: Using the Control Panel Adjusting the Screen Brightness...
Page 28: Turning Off The Operation Time Out Setting
You see a screen like this: 3. Scroll down and select System Administration. 4. Select Common Settings. 5. Select LCD Brightness. 6. Adjust the screen brightness by selecting a brightness level or by pressing the left or right arrow button. 7.
Page 29: Product Parts Locations
You see a screen like this: 3. Scroll down and select System Administration. 4. Select Common Settings. 5. Scroll down and select Operation Time Out. 6. Select Off. Parent topic: Using the Control Panel Product Parts Locations See these sections to identify the parts on your product. Product Parts - Front Product Parts - Inside Product Parts - Back...
Page 30: Product Parts - Front
Product Parts - Front Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, use these codes to locate and correct the problem. ADF cover (F) ADF edge guides ADF input tray (F) ADF output tray Front paper feed slot edge guides Front paper feed slot (B2)
Page 31 Paper cassette 1 (C1) Paper cassettes 2 and 3 (C2 and C3; optional) Rear paper feed edge guides Paper support and extension Rear paper feed slot (B1) Feeder guard Output tray Paper cassette edge guides...
Page 32: Product Parts - Inside
Paper cassette Parent topic: Product Parts Locations Product Parts - Inside Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, use these codes to locate and correct the problem. Document cover Scanner glass...
Page 33: Product Parts - Back
Control panel USB Type A port for external devices Print head Front cover (A) NFC (Near Field Communications) tag Parent topic: Product Parts Locations Product Parts - Back Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, use these codes to locate and correct the problem.
Page 34: Using Eco Mode And Other Power Saving Settings
Rear cover 1 (D1) Paper cassette rear cover (E) Service USB port (do not remove sticker) LINE port EXT port LAN port USB port Parent topic: Product Parts Locations Using Eco Mode and Other Power Saving Settings Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time.
Page 35: Changing The Sleep Timer Settings
You see a screen like this: 3. Select On. 4. Select Configure. 5. Change any settings as necessary. 6. Select OK to exit. Parent topic: Using Eco Mode and Other Power Saving Settings Related tasks Changing the Sleep Timer Settings Changing the Power Off Timer Settings Changing the Sleep Timer Settings You can adjust the time period before your product enters sleep mode and turns off the LCD screen.
Page 36: Changing The Power Off Timer Settings
You see a screen like this: 6. Do one of the following: • Press the – or + icons to reduce or increase the number of minutes. • Press the number of minutes on the LCD screen, select the number of minutes from the on-screen keypad, and press 7.
Page 37: Epson Connect Solutions For Smartphones, Tablets, And More
Product Basics Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product.
Page 38: Using The Epson Iprint Mobile App
Wi-Fi or Wired Networking Using the Epson iPrint Mobile App Use this free Apple and Android app to print to nearby Epson networked products. The Epson iPrint Mobile App lets you print PDFs, Microsoft Office documents, photos, and web pages over a wireless network.
Page 39: Using Epson Scan To Cloud
4. Obtain the email address and optional access key of the Epson product you want to use for printing, and enter this address during Remote Print setup. 5. Select the print command in your application and choose the Remote Print driver for your Epson product.
Page 40: Using Google Cloud Print
Wi-Fi or Wired Networking Using Google Cloud Print With a Google Account, you can print from your Apple or Android device to your Epson product. You can also print from Chromebooks and the Google Chrome browser without drivers or cables.
Page 41: Setting Up Google Cloud Print On A Chromebook
With a Google Account, you can print from a Chromebook without drivers or cables. Set up your Epson product for network printing. See the link below. Note: Make sure your Epson product is connected to your wireless network before starting the Google Cloud Print setup.
Page 42: Printing And Scanning With Nfc From Your Android Device
Printing and Scanning with NFC from Your Android Device You can easily connect your Android 4.0 or later device to your product using NFC (Near Field Communication). Once connected, you can print and scan using Epson iPrint. 1. Make sure Epson iPrint is installed on your mobile device.
Page 43 Epson iPrint opens. Note: If you do not have Epson iPrint installed, the app store page for the Epson iPrint app opens. Install Epson iPrint and repeat this step. 5. Touch the NFC antenna of your mobile device to the product NFC tag on your product again.
Page 44 7. Touch the NFC antenna of your mobile device to the NFC tag on your product to start printing or scanning. Parent topic: Product Basics...
Page 45: Wi-Fi Or Wired Networking
Wi-Fi Infrastructure Mode Setup You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. Epson product...
Page 46: Selecting Wireless Network Settings From The Control Panel
Epson website. The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax and network data and settings.
Page 47 4. Select Wi-Fi Setup. You see a screen like this: 5. Select Wi-Fi Setup Wizard. Note: If you need to disable the wireless network to set up your product on an Ethernet network, scroll down and select Disable Wi-Fi instead. Then follow the instructions on changing to a wired network connection in this guide.
Page 48 Note: The network name and password are case sensitive. Be sure to correctly enter uppercase and lowercase letters, and numeric or special characters. • Press to move the cursor. • Press to change the case of letters. • Press to delete the previous character. •...
Page 49: Wi-Fi Direct Mode Setup
Wi-Fi Direct Mode Setup You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. Epson product Computer with a wireless interface Other wireless device You can select one of these modes to communicate with your computer or device: Access point mode The product itself acts as the network access point for up to 4 devices.
Page 50: Enabling Wi-Fi Direct Mode
Related references Status Icon Information Enabling Wi-Fi Direct Mode You can enable Wi-Fi Direct mode to allow direct communication between your product and computer or other devices without a wireless router or access point. 1. Press the home button, if necessary. 2.
Page 51: Changing The Wi-Fi Direct Password
The product sets up the network and displays the Wi-Fi network name (SSID) and password. You see a screen like this: 7. Scroll down to view the SSID and password. 8. Use your computer or wireless device to select the SSID displayed on the LCD screen, then enter the password shown.
Page 52 2. Press 3. Select Setup. You see a screen like this: 4. Select Wi-Fi Direct Setup. 5. Select Connection Setup. 6. To change the Wi-Fi Direct password, select Change Password and select Yes. 7. Enter your new Wi-Fi Direct password. Note: Your password must be at least 8 and no more than 22 characters long.
Page 53 • Press to delete the previous character. • Press to enter numbers and symbols. • Press to enter a space. • Press to change the keyboard layout. 8. When you finish entering your password, press and select Proceed. You see a screen like this: 9.
Page 54: Wi-Fi Protected Setup (Wps)
Wi-Fi Protected Setup (WPS) If your network uses a WPS-enabled wireless router or access point, you can quickly connect your product to the network using Wi-Fi Protected Setup (WPS). Note: To check if your router is WPS-enabled, look for a button labeled WPS on your router or access point.
Page 55: Printing A Network Status Sheet
If the network connection is successful, the Wi-Fi icon in the upper-right corner of the LCD screen is lit as shown. Note: If you do not see a lit Wi-Fi icon, repeat these steps. Parent topic: Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet You can print a network status sheet to help you determine the causes of any problems you may have using your product on a network.
Page 56: Configuring Email Server Settings
4. Select Print Status Sheet. 5. Press one of the buttons to print the network status sheet. Examine the settings shown on the network status sheet to diagnose any problems you have. Parent topic: Wi-Fi or Wired Networking Configuring Email Server Settings To use features such as scanning to email or forwarding faxes to email, you need to configure the email server.
Page 57: Changing Or Updating Network Connections
You see a screen like this: 5. Select one of the options shown above, then select the settings you want to use. Contact your internet service provider, if necessary, to confirm the authentication method for the email server. 6. Select OK to save the settings and select Done to exit. 7.
Page 58: Accessing The Web Config Utility
Wi-Fi connection. 1. Disconnect the USB cable from your product. 2. Uninstall your product software. 3. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections...
Page 59: Connecting To A New Wi-Fi Router
1. Do one of the following: • Windows: Uninstall your product software. • OS X: Go to the next step. 2. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic:...
Page 60 Note: Before disabling Wi-Fi features, make a note of your product's SSID (network name) and password, and any network settings selected for the Epson Connect services you may use. 1. Press the home button, if necessary. 2. Press 3. Select Setup.
Page 61: Enabling Epson Universal Print Driver (Pcl) Or Postscript Printing
Enabling Epson Universal Print Driver (PCL) or PostScript Printing Before enabling Epson Universal Print Driver (PCL) or PostScript printing on your product, make sure you have installed the software as described on the Start Here sheet. To download the Epson Universal Print Driver or PostScript drivers, go to epson.com/support/wf6590.
Page 62: Pdl Print Configuration Options
PDL Print Configuration Options Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing PDL Print Configuration Options Select the PDL Print Configuration options you want to use for PCL or PostScript printing. PDL Print Configuration Available...
Page 63 PDL Print Configuration Available Description option settings Ink Save Mode On/Off Saves ink by reducing print density. Print Order Last Page on Starts printing from the first page of a file. First Page on Starts printing from the last page of a file. Number of Copies 1 to 999 Selects the number of copies to print.
Page 64 PDL Print Configuration Available Description option settings Form 5 to 128 lines Sets the number of lines for the selected paper size and orientation. Changes the line spacing (VMI) stored in the product. Later changes in page size or orientation cause changes in the Form value based on the stored VMI.
Page 65: Selecting Printer Language And Interface Settings
Selecting Printer Language and Interface Settings You can select printer language and interface settings using the control panel on the product. Note: These settings can be locked by an administrator. If you cannot access these settings, contact your administrator for assistance. 1.
Page 66: Printer Language And Interface Options
6. When you are finished, press the home button to return to the Home screen. Printer Language and Interface Options Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing Printer Language and Interface Options Select the settings you want to use. Printer Settings option...
Page 67 You see a screen like this: 3. Select Print Status Sheet. 4. Select PS3 Status Sheet. 5. Press one of the buttons to print the status sheet. Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing...
Page 68: Loading Paper
Loading Paper and Envelopes in the Rear Paper Feed Slot Loading Paper in the Front Paper Feed Slot Paper Loading Capacity Available Epson Papers Paper or Media Type Settings - Printing Software Selecting the Paper Settings for Each Source - Control Panel...
Page 69 2. Pinch and slide the front edge guide outward all the way, then pinch and slide the side edge guides to the marker for the paper size you are using. Paper size marker...
Page 70 3. Load paper with the printable side facedown and slide the front edge guide to the marker for the paper size you are using. Note: Make sure the paper fits beneath the arrow mark inside the edge guides. Paper size marker 4.
Page 71: Loading Paper And Envelopes In The Rear Paper Feed Slot
6. Extend the output tray and flip open the paper stopper. 7. Select the size and type of paper you loaded on the product LCD screen. Always follow these paper loading guidelines: • Load only the recommended number of sheets. •...
Page 72 1. Flip the feeder guard forward and pull up the paper support and extension. 2. Slide the edge guides outward.
Page 73 3. If you are inserting a stack of paper, fan the sheets and tap the stack on a flat surface to even the edges. Note: You can load one sheet of binder paper with holes on one of the long edges as shown. Do not select automatic 2-sided printing for this type of paper.
Page 74 • Load envelopes short edge first, with the flap facing down and the flap edge to the left, in the center of the slot. 5. Slide the edge guides against the paper or envelope, but not too tightly. 6. Extend the output tray and flip open the paper stopper. 7.
Page 75: Loading Paper In The Front Paper Feed Slot
Always follow these paper loading guidelines: • Load only the recommended number of sheets. • Load paper short edge first, no matter which way your document faces. • Load the printable side faceup. • Load letterhead or pre-printed paper top edge first. •...
Page 76 1. Extend the output tray and flip open the paper stopper. 2. Slide the edge guides to the paper size you are using. 3. Insert the paper with the printable side facedown until the product pulls it in partially.
Page 77: Paper Loading Capacity
Note: Keep the paper straight to prevent it from loading at an angle. 4. Select the size and type of paper you loaded on the product LCD screen. Always follow these paper loading guidelines: • Load only one sheet at a time. •...
Page 78 Letter (8.5 × 11 inches 400 sheets 50 sheets [216 × 279 mm]) A4 (8.3 × 11.7 inches [210 × 297 mm]) Epson Presentation Paper Letter (8.5 × 11 inches — 20 sheets Matte [216 × 279 mm]) size and smaller...
Page 79 User defined from 4.13 × 5.83 inches (105 × 148 mm) to 8.5 × 14 (215.9 × 355.6 mm) inches Epson Bright White Paper Letter (8.5 × 11 inches [216 × 279 mm]) 1 sheet A4 (8.3 × 11.7 inches [210 × 297 mm])
Page 80: Available Epson Papers
You can purchase genuine Epson ink and paper at epson.com/ink3 (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766). Paper Type Size Part number Sheet count Epson Bright White Paper Letter (8.5 ×...
Page 81: Paper Or Media Type Settings - Printing Software
Paper Type Size Part number Sheet count Epson Ultra Premium Photo Paper 4 × 6 inches (102 × 152 mm) S042181 Glossy S042174 5 × 7 inches (127 × 178 mm) S041945 8 × 10 inches (203 × 254 mm) S041946 Letter (8.5 ×...
Page 82: Selecting The Paper Settings For Each Source - Control Panel
Select this paper Type or Media Type setting Epson Presentation Paper Matte Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double- sided Thick paper (cardstock up to 68 lb [256 g/m Card Stock Note: The settings listed here are available only when printing from your computer; they do not apply to your product's control panel settings.
Page 83: Paper Type Settings - Control Panel
Paper Type Settings - Control Panel Select a Paper Type setting that matches the paper you loaded. Paper type loaded Paper Type setting Plain paper Plain Paper Epson Bright White Paper Letterhead paper Letterhead Recycled paper Recycled Color paper Color...
Page 84: Selecting Default Paper Settings - Administrator
Paper type loaded Paper Type setting Envelopes Envelope Epson Ultra Premium Photo Paper Glossy Ultra Glossy Epson Premium Photo Paper Glossy Prem. Glossy Epson Photo Paper Glossy Glossy Epson Premium Photo Paper Semi-gloss Prem. Semi-Gloss Epson Presentation Paper Matte Prem. Matte...
Page 85 You see a screen like this: 3. Scroll down and select System Administration. Enter the administrator password, if necessary. You see a screen like this: 4. Select Printer Settings. 5. Select the Paper Source Settings options you want to use. 6.
Page 86: Paper Source Settings Options
Paper Source Settings Options Select the paper source options you want to use for your printed jobs. Paper Source Available settings Description Settings option Rear Paper Feed Normal Select Normal to give printing priority to paper loaded in the Priority rear paper feed slot.
Page 87: Universal Print Settings Options
You see this screen: 3. Scroll down and select System Administration. Enter the administrator password, if necessary. You see this screen: 4. Select Universal Print Settings. 5. Adjust the settings as necessary. 6. When you are finished, press the home button to exit. Universal Print Settings Options Parent topic: Selecting Default Paper Settings - Administrator...
Page 88 Universal Print Available settings Description Settings option Top Offset — Adjust the top or left margin. Left Offset — Top Offset in — Adjust the top or left margin of the back page when Back performing double-sided printing. Left Offset in —...
Page 89: Installing The Optional Paper Cassette Units
Installing the Optional Paper Cassette Units You can install up to two optional paper cassette units to provide more paper capacity. 1. Turn off the product, unplug the power cord, and disconnect any connected cables. Warning: To avoid electric shock, make sure you unplug the power cord. 2.
Page 90 5. Remove the output tray and paper cassette from the product. 6. Remove the paper cassette from the optional paper cassette unit.
Page 91 7. Stack all optional paper cassette units on top of each other and secure them to each other with the included screws.
Page 92 8. Lift up your product and gently lower it onto the paper cassette unit with the corners aligned. Secure the product to the paper cassette unit with the included screws using a screwdriver.
Page 93 Warning: To lift the product, have two people hold it as shown here. Lifting from other areas may cause the product to fall or cause you to pinch your fingers when placing the product down. 9. Secure the back of the paper cassette units to each other and to the product using the included brackets and screws.
Page 94: Enabling The Optional Paper Cassettes - Windows
You need to enable the optional paper cassette units before you can use them with the printer software. Note: If you are using the Epson Universal Print Driver or PostScript (PS3) printer software, see the sections covering that software in this manual to enable the optional cassette units.
Page 95 4. Click OK. The optional paper cassettes are now enabled. Parent topic: Installing the Optional Paper Cassette Units Related tasks Synchronizing Printer Settings - Epson Universal Print Driver - Windows Enabling the Optional Paper Cassettes - PostScript Printer Software - Windows...
Page 96: Enabling The Optional Paper Cassettes - Os X
Enabling the Optional Paper Cassettes - OS X You need to enable the optional paper cassette units before you can use them with the printer software. Note: If you are using the PostScript (PS3) printer software, see the section covering that software to enable the optional cassette units.
Page 97 Related tasks Enabling the Optional Paper Cassettes - PostScript Printer Software - OS X...
Page 98: Placing Originals On The Product
Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals in the Automatic Document Feeder Placing Originals on the Scanner Glass...
Page 99 1. Open the document cover.
Page 100: Placing Originals In The Automatic Document Feeder
2. Place your original facedown on the scanner glass with the top facing into the corner. Slide the original to the edges of the indicated corner. Note: You can place multiple originals on the scanner glass. Just make sure they are at least 0.8 inch (20 mm) away from each other.
Page 101 1. Slide the ADF edge guide outward. 2. Fan your stack of originals and tap them gently on a flat surface to even the edges.
Page 102 3. Insert the originals into the ADF faceup and top-edge first. The ADF icon on the control panel lights up.
Page 103 4. Slide the ADF edge guide against the originals, but not too tightly. Parent topic: Placing Originals on the Product Related references Automatic Document Feeder (ADF) Specifications Related topics Copying Scanning Faxing...
Page 104: Copying
Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the scanner glass, or place multi-page documents in the ADF.
Page 105: Copying Options
Note: To cancel copying, press the Stop button or select Cancel. Parent topic: Copying Related references Copying Options Available Epson Papers Related tasks Using Copy, Fax, and Scan Presets Related topics Placing Originals on the Product Loading Paper Copying Options Select the copying options you want to use for your copies.
Page 106 Copying option Available settings Description Layout With Border Leaves a small margin around the image or document 2-up Copies multiple page documents onto one sheet. Also, select Settings and change the Document Orientation and 4-up Layout Order settings as necessary. ID Card Copies both sides of an ID card onto one side of a sheet of paper...
Page 107 Copying option Available settings Description Remove Shadow Off Select On to erase the shadows that appear in the center of a document when copying a book or that appear around a document when copying thick paper Remove Punch Select On to erase the binding holes on a document Holes Collate Copy Select On to print multiple copies of a multi-page document...
Page 108: Printing From A Computer
Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions.
Page 109 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3.
Page 110 5. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size. 6. Select the orientation of your document. Note: If you are printing an envelope, select Landscape. 7.
Page 111: Paper Source Options - Windows
Related tasks Selecting Double-sided Printing Settings - Windows Printing Your Document or Photo - Windows Entering a User ID and Password for Printing Paper Source Options - Windows You can select any of the available options in the Paper Source menu to print on the paper loaded in that source.
Page 112: Multi-Page Printing Options - Windows
High For photos and graphics with high print quality. More Settings Opens a window that lets you choose among levels of speed and quality. Parent topic: Selecting Basic Print Settings - Windows Multi-Page Printing Options - Windows You can select any of the available options in the Multi-Page menu to set up your multi-page print job. 2-Up and 4-Up Prints 2 or 4 pages on one sheet of paper.
Page 113 You see this window: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab. 5. Click the Print Density button.
Page 114: Double-Sided Printing Options - Windows
You see this window: 6. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 7. If necessary, select the Adjustments options you want to use. 8.
Page 115: Print Density Adjustments - Windows
Binding Margin Options Select options that define a wider margin to allow for binding. Start Page Selects whether printing starts on the front or back page. Create Folded Booklet Options Select the Booklet checkbox and a binding option to print double-sided pages as a booklet. Parent topic: Selecting Double-sided Printing Settings - Windows Print Density Adjustments - Windows...
Page 116: Selecting Additional Layout And Print Options - Windows
Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: •...
Page 117 • Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software. • Select Image Options to access additional settings for improving printed images. Note: You can also select Color Universal Print settings. 3.
Page 118: Custom Color Correction Options - Windows
Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones.
Page 119: Image Options And Additional Settings - Windows
Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print.
Page 120: Header/Footer Settings - Windows
High Speed Speeds up printing but may reduce print quality. Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers when you print. The items are available to print at the top or bottom of your pages, in either the left, right, or center of the page.
Page 121: Selecting A Printing Preset - Windows
Selecting a Printing Preset - Windows For quick access to common groups of print settings, you can select a printing preset on the Main or More Options tab. Note: You can create your own preset by clicking the Add/Remove Presets button. 1.
Page 122: Selecting Extended Settings - Windows
2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings, or use any of the available options on the screen to control your printing presets. 4.
Page 123: Extended Settings - Windows
Printing with Windows Extended Settings - Windows You can select from these settings on the Extended Settings window. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues. Check Paper Width Before Printing Prevents printing beyond the edges of the paper if the paper size setting is incorrect; may reduce print speed.
Page 124: Printing Your Document Or Photo - Windows
Short Grain Paper Prevents ink from smearing when you print on envelopes or other thick paper, and the Thick Paper setting does not help. Separator Page Before each document, prints a separator page containing the title, user, date, and time. Always Spool RAW Datatype Increases print speed and may solve other printing problems.
Page 125: Locking Printer Settings - Windows
You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Parent topic: Printing with Windows Locking Printer Settings - Windows Administrators can lock some printer settings to prevent unauthorized changes. 1. Do one of the following: •...
Page 126 • Windows 7: Click and select Devices and Printers. Right-click your product and select Printer properties. • Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound, then right-click your product and select Properties. • Windows XP: Click Start and select Printers and Faxes. Right-click your product and select Properties.
Page 127: Locked Setting Options
5. Under Advanced Settings, select the setting option you want to use for each locked setting. 6. Click OK. Locked Setting Options Parent topic: Printing with Windows Locked Setting Options Select the options you want to use for any locked print settings. Setting Options Description...
Page 128: Entering A User Id And Password For Printing
Parent topic: Locking Printer Settings - Windows Entering a User ID and Password for Printing If you enabled Access Control on the product, you must enter a user ID and password in the printer driver to be able to print. Note: If you do not know the user ID or password, contact your administrator for assistance.
Page 129: Selecting Default Print Settings - Windows
5. Click the Settings button. 6. Enter your user name and password. 7. Click OK. Parent topic: Printing with Windows Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session.
Page 130: Changing The Language Of The Printer Software Screens
3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session. Changing the Language of the Printer Software Screens Parent topic: Printing with Windows...
Page 131: Changing Automatic Update Options
4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software.
Page 132: Printing With Os X
You can print with your product using any OS X printing program, as described in these sections. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. Selecting Basic Print Settings - OS X...
Page 133 You see the expanded printer settings window for your product: Note: The print window may look different, depending on the version of OS X and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
Page 134 6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7.
Page 135 You see these settings: 9. Select the Paper Source you wish to print from. 10. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details.
Page 136: Paper Source Options - Os X
Paper Source Options - OS X You can select any of the available options in the Paper Source menu to print on the paper loaded in that source. Auto Select Automatically selects the paper source based on the selected paper size. Cassette 1 Selects the paper in cassette 1 as the paper source.
Page 137: Print Options - Os X
Print Options - OS X You can select any of the print options to customize your print. Some options may be unavailable, depending on other settings you have chosen. Grayscale Prints text and graphics in black or shades of gray. Mirror Image Lets you flip the printed image horizontally.
Page 138: Selecting Print Layout Options - Os X
Selecting Print Layout Options - OS X You can select a variety of layout options for your document or photo by selecting Layout from the pop- up menu on the print window. • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu.
Page 139 Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network. This screen may be different, depending on the version of OS X you are using. 1.
Page 140: Double-Sided Printing Options And Adjustments - Os X
Double-sided Printing Options and Adjustments - OS X You can select any of the available options in the Two-sided Printing Settings or Output Settings pop-up menu to set up your double-sided print job. Two-sided Printing Options Long-Edge binding Orients double-sided printed pages to be bound on the long edge of the paper. Short-Edge binding Orients double-sided printed pages to be bound on the short edge of the paper.
Page 141: Color Matching And Color Options - Os X
Color Matching and Color Options - OS X You can select from these settings on the Color Matching and Color Options menus. Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management. ColorSync Prints using standard color profiles for your product and paper to help match image colors.
Page 142: Selecting Printing Preferences - Os X
Color Options Settings Manual Settings Lets you select manual color adjustments. Click the arrow next to Advanced Settings and select settings for Brightness, Contrast, Saturation, and individual color tones. You can also select a color Mode setting for printing photos and graphics and the Fix Red-Eye setting to reduce or remove red- eye in photos.
Page 143: Printing Preferences - Os X
You see a screen like this: 4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - OS X Parent topic: Printing with OS X Printing Preferences - OS X You can select from these settings on the Options or Driver tab. Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper.
Page 144: Printing Your Document Or Photo - Os X
High Speed Printing Speeds up printing but may reduce print quality. Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions. Establish bidirectional communication Allows the product to communicate with the computer. Do not change the default setting unless you experience issues when using a shared printing pool.
Page 145: Printing With The Epson Universal Print Driver - Windows
Printing Your Document or Photo - OS X Printing with the Epson Universal Print Driver - Windows You can print with the Epson Universal Print Driver using any Windows printing program, as described in these sections. Installing the Epson Universal Print Driver - Windows...
Page 146: Installing The Epson Universal Print Driver - Windows
Printing from a Computer Installing the Epson Universal Print Driver - Windows The Epson Universal Print Driver supports multiple printer languages, such as PCL and ESC/P-R, and can be installed on a Windows computer. Note: Make sure your product is turned on and connected to the same network as your computer before installing the printer software.
Page 147 After the software finishes searching for products, you see a screen like this: 5. Do one of the following: • If you are installing one product, make sure Add EPSON Universal Print Driver is selected and continue with the next step.
Page 148 • If you are installing more than one product, select Add found printers and go to step 9. Note: You can customize and filter your product search results by clicking Display Settings. 6. Open the Select a port to connect a printer menu and select an existing printer port, if necessary. Otherwise, skip this option to create a new port automatically.
Page 149 The selected products appear in the lower section of the screen. 10. Select the checkbox next to the product you want to make your default printer, if necessary. 11. Click OK. Parent topic: Printing with the Epson Universal Print Driver - Windows...
Page 150: Synchronizing Printer Settings - Epson Universal Print Driver - Windows
Control Panel. Click Printer under Hardware and Sound, then right-click EPSON Universal Print Driver and select Properties. • Windows XP: Click Start and select Printers and Faxes. Right-click EPSON Universal Print Driver and select Properties. 2. Click the Optional Settings tab.
Page 151 The product's settings and other information appears in the Current Printer Information area. 4. Click OK. Parent topic: Printing with the Epson Universal Print Driver - Windows Related tasks Enabling the Optional Paper Cassettes - Windows Enabling the Optional Paper Cassettes - PostScript Printer Software - Windows...
Page 152: Selecting Basic Print Settings - Epson Universal Print Driver - Windows
Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. If necessary, select EPSON Universal Print Driver as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings.
Page 153 14. To save your print job as a project that can be modified and combined with other print jobs, select Job Arranger Lite. Parent topic: Printing with the Epson Universal Print Driver - Windows Related references Paper Source Options - Windows...
Page 154: Selecting Additional Layout And Print Options - Epson Universal Print Driver - Windows
Selecting Additional Layout and Print Options - Epson Universal Print Driver - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. Note: For more information about a setting, right-click it and select Help.
Page 155 Note: Confidential print jobs are cleared from the product's memory after printing. 5. Select any of the Additional Settings options to customize your print. Parent topic: Printing with the Epson Universal Print Driver - Windows Related references Custom Color Correction Options - Windows...
Page 156: Selecting Maintenance Options - Epson Universal Print Driver - Windows
Selecting Maintenance Options - Epson Universal Print Driver - Windows You can select maintenance and other optional settings on the Maintenance tab. Note: For more information about a setting, right-click it and select Help. • Nozzle Check lets you print a nozzle check pattern to check for clogged nozzles.
Page 157: Extended Settings - Epson Universal Print Driver - Windows
• Printer and Option Information displays information on the printer settings and any optional equipment installed. • Language lets you change the language of the printer software screens. Extended Settings - Epson Universal Print Driver - Windows Parent topic: Printing with the Epson Universal Print Driver - Windows...
Page 158: Selecting Default Print Settings - Epson Universal Print Driver - Windows
Control Panel > Hardware and Sound > Devices and Printers. Right-click EPSON Universal Print Driver and select Print Preferences. • Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers. Right-click EPSON Universal Print Driver and select Print Preferences.
Page 159 Control Panel. Click Printer under Hardware and Sound, right-click EPSON Universal Print Driver, and select Printing Preferences. • Windows XP: Click Start and select Printers and Faxes. Right-click EPSON Universal Print Driver and select Printing Preferences. You see the printer settings window: Note: For more information about a setting, right-click it and select Help.
Page 160: Locking Printer Settings - Epson Universal Print Driver - Windows
Control Panel. Click Printer under Hardware and Sound, then right-click EPSON Universal Print Driver and select Properties. • Windows XP: Click Start and select Printers and Faxes. Right-click EPSON Universal Print Driver and select Properties. 2. Click the Optional Settings tab.
Page 161: Epson Universal Print Driver Locked Setting Options
6. Click OK. Epson Universal Print Driver Locked Setting Options Parent topic: Printing with the Epson Universal Print Driver - Windows Epson Universal Print Driver Locked Setting Options Select the options you want to use for any locked print settings.
Page 162: Adding Network Printers - Epson Universal Print Driver - Windows
Locking Printer Settings - Epson Universal Print Driver - Windows Adding Network Printers - Epson Universal Print Driver - Windows You can use the Epson Universal Print Driver to find and add network printers. 1. Do one of the following: •...
Page 163 Control Panel. Click Printer under Hardware and Sound, then right-click EPSON Universal Print Driver and select Properties. • Windows XP: Click Start and select Printers and Faxes. Right-click EPSON Universal Print Driver and select Properties. 2. Click the Optional Settings tab.
Page 164 The selected printer or printers appear in the lower section of the screen. 7. Select the checkbox next to the product you want to make your default printer, if necessary. 8. Click OK. Parent topic: Printing with the Epson Universal Print Driver - Windows...
Page 165: Printing With The Postscript (Ps3) Printer Software - Windows
Installing the PostScript (PS3) Printer Software - Windows If you did not install the standard Epson printer software, you need to install the PostScript (PS3) printer software before you can adjust the print settings and print to your network printer.
Page 166 1. Do one of the following: • Windows 10: Right-click and select Control Panel > Hardware and Sound > Devices and Printers. Right-click your product name and select Printer properties. • Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers.
Page 167 4. Click OK. The optional paper cassettes are now enabled. Parent topic: Printing with the PostScript (PS3) Printer Software - Windows Related tasks Synchronizing Printer Settings - Epson Universal Print Driver - Windows Enabling the Optional Paper Cassettes - Windows...
Page 168: Selecting Basic Print Settings - Postscript Printer Software - Windows
Selecting Basic Print Settings - PostScript Printer Software - Windows Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command.
Page 169 7. To print multiple pages on one sheet of paper, adjust the Pages per Sheet setting. 8. To create a folded booklet out of your photo or document, select the Booklet option. 9. Click the Paper/Quality tab. You see this window: 10.
Page 170: Selecting Additional Layout And Print Options - Postscript Printer Software - Windows
12. Select one of the following as the Color setting: • To print a color document or photo, select the Color setting. • To print text and graphics in black only, select the Black & White setting. Parent topic: Printing with the PostScript (PS3) Printer Software - Windows Related references Paper Source Options - Windows Selecting Additional Layout and Print Options - PostScript Printer Software - Windows...
Page 171: Selecting Default Print Settings - Postscript Printer Software - Windows
3. Adjust the Scaling setting to reduce or enlarge your document or photo by a specific percentage. 4. To utilize the Windows Image Color Management system, set the ICM Method option to one of the ICM Handling options and select the ICM Intent setting you want to use. 5.
Page 172: Printing With The Postscript (Ps3) Printer Software - Os X
Note: The PostScript printer software supports products that are connected via Ethernet. If your product is connected via USB, you will need to install the standard Epson printer software. To download the standard Epson printer software, go to epson.com/support/wf6590.
Page 173: Installing The Postscript (Ps3) Printer Software - Os X
Installing the PostScript (PS3) Printer Software - OS X If you did not install the standard Epson printer software, you need to install the PostScript (PS3) printer software before you can adjust the print settings and print to your network printer.
Page 174: Selecting Basic Print Settings - Postscript Printer Software - Os X
2. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. 3. Select Driver or Options. You see a screen like this: 4. Select the number of optional cassettes installed as the Lower Cassette Unit setting. 5.
Page 175 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. Select your product as the Printer setting. 4.
Page 176 You see the expanded printer settings window for your product: Note: The print window may look different, depending on the version of OS X and the application you are using. 5. Select the Two-Sided, Copies, and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
Page 177 6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7.
Page 178 10. Select Printer Features from the pop-up menu. You see these settings: 11. Select Plain as the MediaType setting. Note: The PostScript printer software supports plain paper printing on these paper and envelope sizes: • A4 (8.3 × 11.7 inches [210 × 297 mm]) •...
Page 179 12. Select one of the following Print Quality options: • For fast printing with reduced quality, select Fast. • For printing text and graphics with good quality and print speed, select Fine. • For the best printing with reduced speed, select Maximum. 13.
Page 180: Selecting Page Setup Settings - Postscript Printer Software - Os X
Selecting Page Setup Settings - PostScript Printer Software - OS X Depending on your application, you may be able to select the paper size and orientation settings from the print window. Note: If you do not see these settings in the print window, check for them in your application before printing.
Page 181: Selecting Print Layout Options - Postscript Printer Software - Os X
Selecting Print Layout Options - PostScript Printer Software - OS X You can select a variety of layout options for your document or photo by selecting Layout from the pop- up menu on the print window. • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu.
Page 182: Sizing Printed Images - Postscript Printer Software - Os X
Sizing Printed Images - PostScript Printer Software - OS X You can adjust the size of the image as you print it by selecting Paper Handling from the pop-up menu on the Print window. • To print only selected pages in a multi-page document, select an option from the Pages to Print pop- up menu.
Page 183: Printing Your Document Or Photo - Postscript Printer Software - Os X
2. Do one of the following: • To print using standard color profiles for your product and paper to help match image colors, select ColorSync. Select one of the available Profile options to change the active color profile. • To use the product's default color matching, select In printer. Parent topic: Printing with the PostScript (PS3) Printer Software - OS X Printing Your Document or Photo - PostScript Printer Software - OS X...
Page 184: Cancelling Printing Using A Product Button
You see the print status window: 2. Select the following options as necessary for your version of OS X: • To cancel printing, click the print job and click or Delete. • To pause a print job, click the print job and click or Hold.
Page 185: Scanning
Starting a Scan Using the Product Control Panel Starting a Scan with Document Capture Pro or Document Capture Starting a Scan Using the Epson Scan Icon Starting a Scan from a Scanning Program Starting a Scan from a Smart Device...
Page 186 • Memory Device saves your scan file on a USB device connected to your product. • Cloud sends your scanned files to a destination that you have registered with Epson Connect. • Document Capture Pro allows you to scan over a network using your saved job settings in Document Capture Pro or Document Capture.
Page 187: Scanning To Email
Creating Contacts for Scanning Adding and Assigning Scan Jobs Parent topic: Starting a Scan Related tasks Using Epson Scan to Cloud Using Copy, Fax, and Scan Presets Entering Characters on the LCD Screen Related topics Placing Originals on the Product Scanning to Email You can scan an image and email the scanned file using your product's control panel.
Page 188 You see a screen like this: 4. Select Email. You see a screen like this: 5. Do one of the following: • Select Contacts and choose an email address from your contacts list. • Select Enter Email Address, use the keyboard to enter the email address, and press 6.
Page 189: Scanning To A Network Folder Or Ftp Server
8. Select Preset to save your scan settings. Note: Presets can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 9. Press one of the buttons. Your product scans your original and emails the scanned file. Parent topic: Starting a Scan Using the Product Control Panel Related tasks...
Page 190 4. Select Network Folder/FTP. You see a screen like this: 5. Do one of the following to select a folder or FTP location: • Select Contacts and choose a saved location in your contact list. • Select Enter Location, then select the Communication Mode, Location, and other settings. Note: Enter the folder path name for the Location setting in one of the following formats, depending on the Communication Mode setting you selected: •...
Page 191: Control Panel Scanning Options
Related references Control Panel Scanning Options Related tasks Creating Contacts for Scanning Entering Characters on the LCD Screen Selecting the Date and Time Related topics Placing Originals on the Product Control Panel Scanning Options Select the options you want to use for scanning. Note: Not all options or settings may be available, depending on the selected Scan to option.
Page 192 Scan to setting Available options Description Resolution 200dpi Select for documents 300dpi Select for photos 600dpi Select for highest quality printing Scan Area Letter Select the page size for documents Legal Half Letter Executive Auto Cropping Select for photos with dark edges Max Area Select for most photos 2-Sided...
Page 193: Creating Contacts For Scanning
Scan to setting Available options Description Attached File Max Size Various sizes Lets you select the maximum file size that can be attached to an email Parent topic: Starting a Scan Using the Product Control Panel Creating Contacts for Scanning You can create a list of contacts to use for scanning to email or to locations on a network folder or FTP site.
Page 194 You see a screen like this: 5. Do one of the following: • To create a contact for scanning to email, select Email. • To create a location for scanning to a network folder or FTP site, select Network Folder/FTP. 6.
Page 195: Adding And Assigning Scan Jobs
Editing or Deleting a Contact Related topics Setting Up Contacts Using the Product Control Panel Adding and Assigning Scan Jobs You can view, change, or add available default scan settings when you scan using the Document Capture Pro option on the product control panel. You do this by accessing the scan jobs in the Document Capture Pro (Windows) or Document Capture (OS X) program.
Page 196: Starting A Scan With Document Capture Pro Or Document Capture
1. Do one of the following to start Document Capture Pro or Document Capture: • Windows 10: Click and select All apps. Select EPSON Software, then select Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro.
Page 197 • OS X: Open the Applications folder, select the Epson Software folder, and select Document Capture. Select your product and click OK, if necessary. You see a window like this: 2. Click the Scan icon.
Page 198 You see a window like this: Note: With OS X, you can download and install Epson Scan scanning software, which will provide additional image adjustment features within Document Capture. To download Epson Scan, visit Epson's driver download site (U.S. downloads Canadian downloads).
Page 199: Starting A Scan Using The Epson Scan Icon
• OS X: If you installed Epson Scan, close the Scan Settings window, open the Scan menu at the top of the screen and select Displays the EPSON Scan Setup Screen. Click the Scan icon. Select any displayed scan settings you want to use and click OK.
Page 200 To download Epson Scan, visit Epson's driver download site (U.S. downloads Canadian downloads). You see an Epson Scan window like this: Parent topic: Starting a Scan...
Page 201: Starting A Scan From A Scanning Program
Placing Originals on the Product Starting a Scan from a Scanning Program You can start Epson Scan from a scanning program to select scan settings, scan, and open the scanned image in the program. Note: With OS X, in addition to scanning with Image Capture, you can download and install Epson Scan scanning software.
Page 202 You see an Epson Scan window like this: Note: Epson Scan may start in a different mode when you first access it. Parent topic: Starting a Scan...
Page 203: Starting A Scan From A Smart Device
Placing Originals on the Product Starting a Scan from a Smart Device You can start a scan from a smart device using the Epson iPrint app. You can save the scanned document to your device or a cloud service, e-mail it, or print it.
Page 204: Selecting The Scan Mode
You can manually customize all available settings, and preview and size your scanned image. Parent topic: Selecting Epson Scan Settings Selecting the Scan Mode Select the Epson Scan mode you want to use from the Mode box in the upper right corner of the Epson Scan window: Parent topic: Selecting Epson Scan Settings...
Page 205 You see this window: 2. Select the Document Source setting indicating where you placed your original. To scan a 2-sided document in the ADF, select ADF-Double-sided. Note: If you are using the ADF, remove any documents from the scanner glass.
Page 206 14. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the image, if desired.
Page 207: Available Document Source Settings - Office Mode
Scanning in Professional Mode Available Document Source Settings - Office Mode You can select these Document Source options in Epson Scan Office Mode. Scanner Glass Selects the scanner glass as the location where the originals are placed on your product for scanning.
Page 208 1. In the Preview window, click the Auto Locate icon to create a marquee (dotted line) on the preview image. 2. Do the following, as necessary, to work with the selected scan area: • If the marquee is correct, continue with the next step. •...
Page 209: Available Image Adjustments - Office Mode
• To delete a marquee, click the marquee, then click the Delete Marquee icon. • To rotate your original in your scan, click one of the Rotate icons. 3. Click inside each scan area and make any necessary settings in the Epson Scan window. Parent topic: Scanning in Office Mode Available Image Adjustments - Office Mode You can select these Image Adjustments options in Epson Scan Office Mode.
Page 210: Scanning In Professional Mode
Scanning in Office Mode Scanning in Professional Mode When you scan in Professional Mode, Epson Scan automatically saves your scanned file in PDF format in your operating system's Documents or My Documents folder, or opens it in your scanning program.
Page 211 You see this window:...
Page 212 13. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the image, if desired.
Page 213: Available Document Source Settings - Professional Mode
Scanning in Office Mode Available Document Source Settings - Professional Mode You can select these Document Source options in Epson Scan Professional Mode. Scanner Glass Selects the scanner glass as the location where the originals are placed on your product for scanning.
Page 214: Selecting A Scan Area - Professional Mode
Parent topic: Scanning in Professional Mode Selecting a Scan Area - Professional Mode You can select a specific area in your preview image to include in your scanned image. You can select the entire image area or a portion of it. You can even select multiple scan areas to create multiple scanned images of different areas (Normal Preview mode only).
Page 215 1. Do one of the following to select your scan area in the Preview image: • Normal preview: Click the Auto Locate icon to create a marquee (dotted line) on the preview image.
Page 216 • Thumbnail preview: Your scan area is selected automatically, but you can change it. Place your cursor in one corner of the desired scan area, then click and drag the cursor to the opposite corner to create a marquee (dotted line) on the preview image. 2.
Page 217: Available Image Adjustments - Professional Mode
Note: If you draw multiple marquees, make sure you select the All button in the Preview window before you scan. Otherwise, only the area inside the currently selected marquee will be scanned. 3. Click inside the scan area and make any necessary settings in the Epson Scan window. Parent topic:...
Page 218 Click the image adjustment icon to access additional settings. Click the + (Windows) or (OS X) icon next to a setting to change the level of adjustment. Unsharp Mask Makes the edges of certain image areas clearer. Turn off this option to leave softer edges. Descreening Removes the ripple pattern that might appear in subtly shaded image areas, such as skin tones.
Page 219: Selecting A Scan Size - Professional Mode
1. Click the Preview button to preview your image. 2. In the Epson Scan window, select the size you want your scanned image to be from the Target Size list.
Page 220 A marquee (dotted line) appears on your preview image proportioned for the size you selected. 3. Do the following, as necessary, to work with the selected scan area: • To move the marquee, click inside the scan area and drag the marquee where you want it. •...
Page 221 4. To create a scanned image size that is not available in the Target Size list, click the Customize option. You see this window: 5. Name the custom size, enter the size, click Save, and click OK. Then adjust the marquee on the preview image.
Page 222: Image Preview Guidelines
Epson Scan. Follow these guidelines to determine the resolution setting you need: • You will enlarge the image as you scan it. If you will enlarge the image using Epson Scan's Target Size setting, you do not need to increase the Resolution setting.
Page 223 • You will scan the image at its original size but enlarge it later in an image-editing program. Increase Epson Scan's Resolution setting in your scan. Increase the resolution by the same amount you will increase the image size to retain a high image quality. For example, if the resolution is 300 dpi (dots per inch) and you will double the image size later, change the Resolution setting to 600 dpi.
Page 224: Selecting Scan File Settings
Epson Scan behaves when you scan and save files. The File Save Settings window may appear after you click Scan on the Epson Scan window. You may also be able to access the window by clicking the icon on the Epson Scan window.
Page 225 5. Choose any of the optional settings you want to use by selecting their checkboxes. 6. Click OK. If you selected PDF or Multi-TIFF as the Type setting, you see this window after Epson Scan scans your document: 7. Choose one of the following options: •...
Page 226: Available Scanned File Types And Optional Settings
Available Scanned File Types and Optional Settings Parent topic: Selecting Epson Scan Settings Available Scanned File Types and Optional Settings You can select from a variety of scanned file types and optional settings on the File Save Settings window in Epson Scan.
Page 227: Scanning With Os X Using Image Capture
With OS X, you can scan with your product using an image-editing application such as Image Capture. Note: With OS X, in addition to scanning with Image Capture, you can download and install Epson Scan scanning software. Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images, and provides an interface for TWAIN-compliant OCR scanning software.
Page 228 4. Select the Scan Mode setting indicating where you placed your original (if available). Select any other available scan settings as necessary.
Page 229: Available Scan Settings - Os X Image Capture
Note: If you are scanning a multi-page document in the ADF, you can have Image Capture combine all the pages into a single document. After all pages have been scanned, you see the message No document loaded. 5. Select the folder in which you want to save your scanned file in the Scan To pop-up menu. 6.
Page 230: Scanning Special Projects
Start, and select All Programs or Programs. Select EPSON Software, then select Document Capture Pro. • OS X: Open the Applications folder, select the Epson Software folder, and select Document Capture. Select your product and click OK, if necessary.
Page 231 You see a window like this: 2. Click the Scan icon. 3. Select any displayed scan settings you want to use. Note: See the Help information in Document Capture Pro or Document Capture for details. 4. Click Scan. You see a preview of your scan in the Document Capture Pro or Document Capture window. 5.
Page 232: Scanning Multi-Page Originals As Separate Files
2. Do one of the following to start Document Capture Pro: • Windows 10: Click and select All apps. Select EPSON Software, then select Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro.
Page 233 • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON Software, then select Document Capture Pro. You see this window: 3. Click the Scan icon. 4. Select any displayed scan settings you want to use.
Page 234: Entering A User Id And Password For Scanning - Windows
• Windows 10: Click and select All apps. Select EPSON, then select EPSON Scan Settings. • Windows 8.x: Navigate to the Apps screen and select EPSON Scan Settings. • Windows (other versions): Click or Start > All Programs or Programs > EPSON > EPSON Scan >...
Page 235: Faxing
Note: When using the PCL or PostScript (PS3) printer software with the product, you can fax using the printer buttons or the utilities included with the standard Epson printer software. To download the standard Epson printer software, go to epson.com/support/wf6590.
Page 236 1. Connect a phone cable to your telephone wall jack and to the LINE port on your product. Note: If you have a DSL or ISDN connection, you must connect the appropriate DSL filter, or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your product.
Page 237 DSL connection Telephone wall jack DSL filter DSL modem...
Page 238 ISDN connection ISDN wall jack Terminal adapter or ISDN router...
Page 239 2. If you are connecting a telephone or answering machine to your product using a second phone cable, remove the cap from the EXT port on your product.
Page 240 Any phone or answering machine must be connected to the EXT port for your product to detect an incoming fax call when the phone is picked up. Epson cannot guarantee compatibility with VoIP, cable phone systems, or fiberoptic digital services such as FIOS.
Page 241: Setting Up Fax Features
Setting Up Fax Features Before faxing with your product, set up your fax header and select the fax features you want to use. Note: If you leave your product unplugged for a long period of time, you may need to reset the date and time settings for faxes.
Page 242 2. Select Setup. 3. Scroll down and select System Administration. Enter the administrator password, if necessary. 4. Select Common Settings. 5. Scroll down and select Country/Region. 6. Scroll up or down, if necessary, and select your country or region. You see a confirmation screen. 7.
Page 243: Selecting The Date And Time
Selecting the Date and Time Before faxing, select the current date, time, and daylight saving phase in your area, and choose your preferred date and time format. Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.
Page 244 4. Select Common Settings. 5. Select Date/Time Settings. You see a screen like this: 6. Select Daylight Saving Time. 7. Select the setting that applies to your area: • Winter: it is winter or your region does not use Daylight Saving Time (DST) •...
Page 245: Using The Fax Setup Wizard
9. Select the date format you want to use. 10. Use the numeric keypad to enter the current date. 11. Select the time format you want to use. 12. Use the numeric keypad to enter the current time. Parent topic: Setting Up Basic Fax Features Using the Fax Setup Wizard You can setup the product's basic fax settings using the Fax Setting Wizard.
Page 246 3. Scroll down and select System Administration. Enter the administrator password, if necessary. 4. Scroll down and select Fax Settings. 5. Scroll down and select Fax Setting Wizard. The Fax Setting Wizard screen appears. 6. Select Start. 7. On the Fax Header screen, use the displayed keypad to enter the sender name for your fax source, such as your name or a business name.
Page 247: Selecting The Line Type
10. On the Receive Mode Setting screen, do one of the following: • If you have connected an external telephone or answering machine to the product, select Yes and go to the next step. • If you did not connect an external telephone or answering machine, select No and go to step 12. (Receive Mode is automatically set to Auto;...
Page 248 1. Press the home button, if necessary. 2. Select Setup. 3. Scroll down and select System Administration. Enter the administrator password, if necessary. 4. Scroll down and select Fax Settings. 5. Select Basic Settings. 6. Select Line Type. 7. Select PBX.
Page 249: Setting The Number Of Rings To Answer
You see a screen like this: 8. Select Use. 9. Select Access Code. 10. Use the displayed keypad to enter the access code, such as 9, and select OK. Parent topic: Setting Up Basic Fax Features Setting the Number of Rings to Answer If you connect an external answering machine and select to receive faxes automatically, make sure the Rings to Answer setting is correct.
Page 250 2. Select Setup. 3. Scroll down and select System Administration. Enter the administrator password, if necessary. 4. Scroll down and select Fax Settings. 5. Select Receive Settings.
Page 251: Selecting Advanced Fax Settings
6. Select Rings to Answer. 7. Select the number of rings and select OK. Make sure to select a number higher than the number of rings your answering machine is set to for answering a call. Note: An answering machine picks up every call faster than the product, but the product can detect fax tones and start receiving faxes.
Page 252 2. Select Setup. 3. Scroll down and select System Administration. Enter the administrator password, if necessary. 4. Scroll down and select Fax Settings. You see a screen like this:...
Page 253: User Default Settings - Fax
5. Select the group of settings you want to change. User Default Settings - Fax Send Settings - Fax Receive Settings - Fax Output Settings - Fax Basic Settings - Fax Security Settings - Fax Parent topic: Setting Up Fax Features User Default Settings - Fax Set the default settings you want to use for faxing.
Page 254: Send Settings - Fax
Setting Options Description Direct Send Select On to send black-and-white faxes to a single recipient without saving the scanned image to memory; setting is disabled when sending a color fax or sending a fax to multiple recipients Continuous Scan from Select On to have the product to ask if you want to scan another page after a document in the ADF has finished scanning...
Page 255: Output Settings - Fax
Setting Options Description Distinctive Ring If you are using a Distinctive Ring Service on your phone line, your telephone company can assign two Single or more phone numbers to the same line and assign Double different ring patterns to each. If you use this service, select the number of rings for your fax number so your Triple product can receive faxes on the correct number of...
Page 256 LCD screen and print them. Save to Computer Select Yes and Print to have faxes saved to your computer and printed automatically; requires Epson FAX Utility Save to Memory Saves incoming faxes to a connected USB device;...
Page 257: Basic Settings - Fax
Setting Options Description Attach Image to Report Off Does not include an image of the fax on transmission reports On(Small Image) Prints transmission reports with an image of the first faxed page; disabled if usingDirect Send.) On(Large Image) Fax Log Auto Print Does not print the fax log On(Every 30) Prints the fax log after 30 faxes are sent or received...
Page 258: Security Settings - Fax
Setting Options Description Line Type PSTN Selects a standard phone line (Public Switched Telephone Network) Selects Private Branch Exchange, the type of phone line used in office environments where an access code such as 9 must be used to call an outside line Header Fax Header Select to enter the header information and your...
Page 259: Setting Up Fax Features Using The Fax Utility - Windows
All apps, then select EPSON Software. • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility. You see this window: 3. Select Fax Settings for Printer. (Select your product, if prompted.)
Page 260: Setting Up Fax Features Using The Fax Utility - Os X
You see this window: 4. Select Fax Settings. 5. Follow the prompts that appear on the screen to enter your fax header information and select your fax settings. Note: For detailed information, select the FAX Utility Help option. Parent topic: Setting Up Fax Features Setting Up Fax Features Using the Fax Utility - OS X You can set up your fax header and select your fax settings using the FAX Utility for OS X.
Page 261: Setting Up Contacts And Contact Groups
You see this window: 3. Select your FAX product in the Printer list. 4. Select Fax Settings. 5. Follow the prompts that appear on the screen to enter your fax header information and select your fax settings. Note: For detailed information, select the FAX Utility ? icon. Parent topic: Setting Up Fax Features Setting Up Contacts and Contact Groups...
Page 262: Creating A Contact
Note: Contacts can be locked by an administrator. If you cannot access or change contacts, contact your administrator for assistance. Creating a Contact Editing or Deleting a Contact Creating a Contact Group Editing or Deleting a Contact Group Parent topic: Setting Up Contacts and Contact Groups Related tasks Setting Up Speed/Group Dial Lists Using the Fax Utility - Windows...
Page 263 You see a screen like this: 4. Select Menu. You see a screen like this: Note: You can print your list of contacts and groups if necessary. 5. Select Add Entry. 6. Select the number you want to use for the contact you are adding.
Page 264: Editing Or Deleting A Contact
You see a screen like this: 7. Select the Name field, use the displayed keyboard to enter the contact name (up to 30 characters), and press 8. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for this entry (up to 30 characters), and press .
Page 265 You see a screen like this: 3. Select Contacts. Enter the administrator password, if necessary. You see a screen like this: 4. Select the icon for the contact you want to edit or delete.
Page 266: Creating A Contact Group
You see a screen like this: 5. Do one of the following: • To delete the contact, select Delete and select Yes on the confirmation screen. • To edit the contact, select Edit, select the item you want to change, enter the correct information, and select .
Page 267 3. Select Contacts. Enter the administrator password, if necessary. 4. Select Menu. You see a screen like this: Note: You can print your list of contacts and groups if necessary. 5. Select Add Group. 6. Select the number you want to use for the group you are adding. You see a screen like this: 7.
Page 268: Editing Or Deleting A Contact Group
9. Select Proceed. You see your contacts list. 10. Select the number next to each contact you want to include in your group. A check mark appears next to each selected contact. 11. Select Save. Parent topic: Setting Up Contacts Using the Product Control Panel Editing or Deleting a Contact Group You can edit an existing contact group to add or delete entries.
Page 269: Setting Up Speed/Group Dial Lists Using The Fax Utility - Windows
You see a screen like this: 4. Select the icon for the group you want to edit or delete. You see a screen like this: 5. Do one of the following: • To delete the entire group, select Delete. • To edit the group, select Edit, select Proceed, then select the number next to the contact you want to add or delete.
Page 270 All apps > EPSON Software. • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility. You see this window: 3. Select Fax Settings for Printer. (Select your product, if prompted.)
Page 271 You see this window: 4. Select Speed Dial/Group Dial List.
Page 272 You see this window: 5. Select an empty entry and click the icon. Note: To edit an entry, select it and click the icon. To delete an entry, select it and click the icon. 6. Do one of the following: •...
Page 273: Setting Up Speed/Group Dial Lists Using The Fax Utility - Os X
Setting Up Speed/Group Dial Lists Using the Fax Utility - OS X You can set up your speed dial and group dial lists using the FAX Utility. The utility also lets you import fax numbers from the MacAddress Book and back up fax numbers to your product's memory. Note: You can create up to 60 speed dial and group dial entries combined.
Page 274 You see this window: 5. To add an entry, double-click an empty entry. Note: To edit an entry, select it and change the information. To delete an entry, select it and press the Delete key on your keyboard. 6. Do one of the following: •...
Page 275: Sending Faxes
Sending Faxes See these sections to send faxes using your product. Sending Faxes from the Product Control Panel Sending Faxes Using the Fax Utility - Windows Sending Faxes Using the Fax Utility - OS X Parent topic: Faxing Sending Faxes from the Product Control Panel See these sections to send faxes using the product's control panel.
Page 276 3. Select Fax. Note: To fax a double-sided document, place your document in the ADF and turn on the ADF 2- Sided setting. (You cannot fax double-sided documents in color.) 4. Do one of the following to select fax recipients: •...
Page 277: Fax Sending Options
6. If you want to preview your fax in black-and-white on the LCD, select Preview. (If the preview looks incorrect, select Retry, reposition the document or change the fax settings, and repeat this step.) Note: If you do not touch the preview screen for 20 seconds, your product sends the fax automatically.
Page 278 Note: You can also select these options in the User Default Settings menu. Setting Options Description Resolution Standard Adjusts the scan resolution and print quality of outgoing faxes Fine Super Fine Ultra Fine Photo Density Auto Automatically adjusts the darkness of outgoing faxes; select when sending black-and-white text documents Manual Lets you select from various density levels...
Page 279: Sending A Fax At A Specified Time
Parent topic: Sending Faxes from the Product Control Panel Sending a Fax at a Specified Time You can send a fax at a time of your choice. Note: Make sure the product's date and time settings are correct. You can only send faxes in black-and- white when you use this option.
Page 280: Sending A Fax On Demand
After scanning your originals, your product dials the number and sends the fax at the specified time. Note: If the product is turned off at the specified time, the fax is sent when it is powered on. Parent topic: Sending Faxes from the Product Control Panel Related references Fax Sending Options Related tasks...
Page 281: Sending A Stored Fax
6. If you need to change any fax settings, select Menu, select Fax Send Settings, and select your settings. 7. Press the B&W button. Your original is scanned and stored until you overwrite or delete it. Note: You can store only one original at a time. Subsequent stored faxes overwrite the existing fax. You can also delete a stored fax from the Status Menu.
Page 282: Sending A Fax From A Connected Telephone
7. Press the B&W button. Your original is scanned, stored, and briefly previewed. 8. When you are ready to send the stored fax, press the Status button. You see a screen like this: 9. Select Job Monitor. 10. Select Communication Job. 11.
Page 283: Sending Faxes Using The Fax Utility - Windows
2. Press the home button, if necessary. 3. Dial the fax number from the connected telephone. Speak to the recipient if necessary. Note: If you are using a pre-paid calling card, enter the number and password required to use the card before entering the destination fax number.
Page 284 You see a window like this: 2. Select your product with the FAX option as the printer. 3. To change the Paper Size, Orientation, Color, Image Quality, or Character Density settings, click the Preferences or Properties button. Note: If you see a Setup, Printer, or Options button, click it. Then click Preferences or Properties on the next screen.
Page 285 If you’re faxing for the first time, you see a window like this one: 6. Enter your sender information so that recipients can identify the origin of the fax. Then click OK to save the sender information.
Page 286: Sending Faxes Using The Fax Utility - Os X
7. Enter the recipient's name and fax number or select a recipient from the phonebook, then click Next. Note: For detailed instructions on using the Epson FAX Utility, click Help. 8. Select a cover sheet and enter a subject and message, then click Next.
Page 287 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. Select your product FAX option as the Printer setting. 4.
Page 288 You see this window: 7. Do one of the following to choose your recipient: • Select a name or group from the Recipient List. • Enter a name, company, and fax number and click the + button. • Click the icon and select a recipient from your address book.
Page 289: Receiving Faxes
You see this window: 9. Select the Color and Image Quality settings you want to use for your fax. 10. Click Fax. Parent topic: Sending Faxes Receiving Faxes See these sections to receive faxes with your product. Fax Reception Receiving Faxes Automatically Receiving Faxes Manually Forwarding Received Faxes Receiving a Fax by Polling...
Page 290: Receiving Faxes Automatically
If you connected a telephone to your product so you can use the same phone line for faxes and voice calls, you can also set your product to receive faxes manually. This allows you to check for a fax tone using the telephone and press a button on your product to receive the fax.
Page 291: Forwarding Received Faxes
6. Hang up the telephone. Parent topic: Receiving Faxes Related references Receive Settings - Fax Related tasks Receiving Faxes Automatically Forwarding Received Faxes You can forward received faxes to another fax machine, or convert the faxes into PDF documents and forward them to a shared folder on the network or to an email address.
Page 292 3. Scroll down and select System Administration. Enter the administrator password, if necessary. 4. Select Fax Settings > Output Settings > Fax Output > Settings > Forward and select Yes. Note: If you want to print the fax automatically before forwarding it, select Yes and Print. 5.
Page 293: Receiving A Fax By Polling
Parent topic: Receiving Faxes Related tasks Selecting the Date and Time Starting a Scan Using the Product Control Panel Related topics Setting Up Contacts and Contact Groups Receiving a Fax by Polling You can use polling to receive a fax from another fax machine (such as a fax information service). Note: You cannot use polling to receive a fax from a fax information service that uses audio guidance.
Page 294: Viewing A Saved Fax
Viewing a Saved Fax You can save received faxes in your product's memory and view them on the LCD screen. Note: To use this feature, you must first enable Save to Inbox in the Output Settings menu. The Inbox can be locked by an administrator. If you cannot access the Inbox, contact your administrator for assistance.
Page 295: Printing Fax Reports
You see a screen like this: 2. Do one of the following: • To check the status of current fax jobs, select Job Monitor, select Communication Job, and select the fax you want to check. • To check the history of faxes that have been sent or received, select Job History, select Receive Job or Send Job, and select the fax you want to check.
Page 296: Fax Report Options
You see a screen like this: 3. Select Menu, select Fax Report, and select the report you want to print. Fax Report Options Parent topic: Faxing Fax Report Options Select the fax report or list you want to print. Fax Settings List Print a list of the current fax communication settings.
Page 297: Viewing Or Printing From A Usb Flash Drive Or External Device
Before you connect your thumb drive or device, make sure the product is turned on but not printing. Note: Epson cannot guarantee the compatibility of your device. Make sure the files on the device are compatible with the product.
Page 298: Usb Device Photo File Specifications
Related tasks Disconnecting a USB Device USB Device Photo File Specifications You can use USB devices with your product containing files that meet these specifications. File format JPEG with the Exif version 2.3 standard TIFF 6.0-compliant uncompressed images: RGB full-color or binary (not CCITT-encoded) PDF version 1.7-compliant Image size...
Page 299: Viewing And Printing From The Lcd Screen
Viewing and Printing From the LCD Screen See these sections to view and print photos or other files displayed on your product's LCD screen. Printing JPEG Photos Printing TIFF and PDF Files Photo Adjustment Options - Device Mode Print Setting Options - Device Mode Parent topic: Viewing or Printing from a USB Flash Drive or External Device Printing JPEG Photos...
Page 300: Printing Tiff And Pdf Files
• To select all photos, select Menu > Select All Images. 5. To adjust a photo (adjustments modify only your printed copy, not the original file), select its thumbnail image and select Adjustments. Make the necessary adjustments and press the back button.
Page 301: Photo Adjustment Options - Device Mode
8. When you are ready to print, press one of the buttons. Note: To cancel printing, press the Stop button. Parent topic: Viewing and Printing From the LCD Screen Related references Print Setting Options - Device Mode Photo Adjustment Options - Device Mode Select the image adjustment options you want to use when viewing and printing photos displayed on the LCD screen.
Page 302: Print Setting Options - Device Mode
Print Setting Options - Device Mode Select the print settings you want to use when printing from a USB flash drive. Note: Not all options or settings may be available, depending on the file format. Print settings Available options Description Paper Source Various paper size Select the paper source that contains the paper size and...
Page 303: Setting Up File Sharing For File Transfers From Your Computer
Setting Up File Sharing for File Transfers From Your Computer Before you transfer files from a computer to a USB device inserted into the USB port on the front of your product, you may need to set up your product's file sharing settings. Caution: Remove the USB device before you change this setting or you may lose data from the device.
Page 304: Transferring Files From A Usb Device To Your Computer
Transferring Files from a USB Device to Your Computer You can transfer files to and from a USB device inserted into the USB port on the front of your product and a computer connected to your product. Note: Do not transfer files to and from a USB device while you are printing from the device. 1.
Page 305: Replacing Ink Cartridges And Maintenance Boxes
Your product and its software will let you know when an ink cartridge is low or expended, or when the maintenance box needs to be replaced. Note: When using the Epson Universal Print Driver or PostScript (PS3) printer software with the product, you can check ink cartridge and maintenance box status by using the printer buttons or the utilities included with the standard Epson printer software.
Page 306: Checking Ink And Maintenance Box Status With Windows
When a cartridge is expended, you see the icon and the orange Status light stays on. You can press the Status button check the status of the cartridges and maintenance box. 1. Press the Status button. 2. Select Printer Information. You see a screen like this: The ink and maintenance box levels are displayed at the bottom of the screen.
Page 307 Note: If any of the ink cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate ink status. 3. To disable promotional offers, right-click the product icon in the Windows taskbar and select...
Page 308: Checking Cartridge And Maintenance Box Status With Os X
You see this window: 4. Deselect the Display Epson Offers checkbox. Parent topic: Check Cartridge and Maintenance Box Status Checking Cartridge and Maintenance Box Status with OS X You can check the status of your ink cartridges and maintenance box using a utility on your Mac.
Page 309 1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor. You see this window: 3. Do the following as necessary:...
Page 310: Purchase Epson Ink Cartridges And Maintenance Box
(Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766). Note: This product uses only genuine Epson-brand cartridges. Other brands of ink cartridges and ink supplies are not compatible and, even if described as compatible, may not function properly.
Page 311: Removing And Installing Ink Cartridges
Yellow 748XL 748XXL Parent topic: Purchase Epson Ink Cartridges and Maintenance Box Removing and Installing Ink Cartridges Make sure you have your replacement cartridges handy before you begin. You must install new cartridges immediately after removing the old ones. Caution: Leave your old cartridges in the printer until you are ready to replace them to prevent the print head nozzles from drying out.
Page 312 4. Push in the ink cartridge that you want to replace. The ink cartridge pops out slightly. 5. Pull the ink cartridge out of the slot. Note: Dispose of used cartridges carefully. Do not take the used cartridge apart or try to refill it. Warning: If ink gets on your skin, wash it thoroughly with soap and water.
Page 313 6. Remove the cartridge from the package. Caution: Do not touch the green chip on the cartridge. Install the new cartridge immediately after removing the old one; if you do not, the print head may dry out and be unable to print. 7.
Page 314 Always store ink cartridges with the label facing up; do not store cartridges upside-down. Parent topic: Replacing Ink Cartridges and Maintenance Boxes Related concepts Purchase Epson Ink Cartridges and Maintenance Box...
Page 315: Printing With Black Ink And Expended Color Cartridges
Note: To use this feature, Epson Status Monitor must be enabled. 1. Click Cancel or Cancel Print to cancel your print job.
Page 316: Printing With Expended Color Cartridges - Os X
Printing with Expended Color Cartridges - OS X If printing stops, you can cancel your print job and select settings to temporarily print with only black ink on plain paper or on an envelope. 1. Click the printer icon in the Dock. 2.
Page 317: Conserving Low Black Ink With Windows
The following window appears when black ink runs low and there is more color ink. Note: The window appears only when you have selected Plain Paper/Bright White Paper as the paper type setting, and depends on other selected print settings. To use this feature, Epson Status Monitor must be enabled.
Page 318: Replacing The Maintenance Box
Replacing the Maintenance Box Make sure you have a new maintenance box before you begin. Caution: Do not reuse a maintenance box that has been removed and left uninstalled for more than a week. Keep the maintenance box away from direct sunlight. 1.
Page 319 4. Grasp the maintenance box as shown and pull it out of its holder. Note: Do not tilt the used maintenance box or take it apart. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
Page 320 6. Insert the new maintenance box into the holder and push it all the way in. 7. Close the rear cover 1 (D1). Parent topic: Replacing Ink Cartridges and Maintenance Boxes Related concepts Purchase Epson Ink Cartridges and Maintenance Box...
Page 321: Adjusting Print Quality
If your print quality declines, you may need to run a utility to clean or align the print head. Note: When using the Epson Universal Print Driver or PostScript (PS3) printer software with the product, you can clean and align the print head and run a nozzle check by using the printer buttons or the utilities included with the standard Epson printer software.
Page 322: Checking The Nozzles Using The Product Control Panel
Checking the Nozzles Using the Product Control Panel You can check the print head nozzles using the control panel on your product. 1. Make sure there are no errors on the LCD screen. 2. Load a few sheets of plain paper in the product. 3.
Page 323 The nozzle pattern prints. 8. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 9. Do one of the following: • If there are no gaps, select Done. •...
Page 324: Checking The Nozzles Using A Computer Utility
Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility on your Windows or Mac computer. 1. Make sure there are no errors on the LCD screen. 2. Load a few sheets of plain paper in the product. 3.
Page 325: Print Head Cleaning
6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 7. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check Related concepts...
Page 326: Cleaning The Print Head Using The Product Control Panel
Related tasks Removing and Installing Ink Cartridges Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product. 1. Make sure there are no errors on the LCD screen. 2.
Page 327: Cleaning The Print Head Using A Computer Utility
7. Press the Color button to clean the print head. When the cleaning cycle is finished, you see a message on the screen. Caution: Never turn off the product or open the front cover during a cleaning cycle or you may not be able to print.
Page 328 You see a window like this: 5. Click Start to begin the cleaning cycle. Caution: Never turn off the product or open the front cover during a cleaning cycle or you may not be able to print. 6. When the cleaning cycle is finished, you can check to see if the nozzles are clean; click Print Nozzle Check Pattern and click Print.
Page 329: Print Head Alignment
Print head needs cleaning • If there are no gaps, click Finish. • If there are gaps or the pattern is faint, click Clean to clean the print head again. If quality still does not improve, one of the ink cartridges may be old or damaged and needs to be replaced.
Page 330 4. Select Setup. 5. Select Maintenance. You see a screen like this: 6. Select Print Head Alignment. 7. Do one of the following: • If vertical lines are misaligned, select Ruled Line Alignment. • If your printouts look blurry, select Vertical Alignment. •...
Page 331: Cleaning The Paper Guide Rollers
Letter (8.5 × 11 inches [216 × 279 mm]). • If paper does not feed correctly from the rear paper feed slot, load the cleaning sheet that comes with genuine Epson paper in the rear paper feed slot. 2. Press the home button, if necessary.
Page 332 4. Select Maintenance. You see a screen like this: 5. Scroll down and select Paper Guide Cleaning. 6. Select the paper source for the paper guide rollers you want to clean. 7. Press the Color button. 8. Do one of the following: •...
Page 333: Cleaning And Transporting Your Product
Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it.
Page 334 5. Clean the scanner glass and the glass area on the left with a soft, lint-free cloth (microfiber is recommended) moistened with a little glass cleaner. Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with any force.
Page 335 6. Raise the lever and open the ADF cover (F).
Page 336: Transporting Your Product
7. Use a soft, dry, lint-free cloth (microfiber is recommended) to clean the rollers and the interior of the ADF. 8. Clean the outer case and control panel with a soft, dry cloth. Do not use liquid or chemical cleansers. Parent topic: Cleaning and Transporting Your Product Transporting Your Product...
Page 337 • When lifting the product, hold it as shown here. Holding other areas may cause the product to fall or cause you to pinch your fingers when placing the product down. • Leave the maintenance box installed; otherwise ink may leak. •...
Page 338 8. If you are transporting the product over a long distance, place the product in its original packing materials, if possible, or use equivalent materials with cushioning around the product. Make sure the box adequately protects the product control panel. Keep the product level during transportation.
Page 339: Solving Problems
Solving USB Device Problems Uninstall Your Product Software Where to Get Help Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to your product software. Visit the driver download site at (U.S. downloads Canadian downloads).
Page 340: Product Status Messages
Software program group, accessible by the Start button, or on the Start or Apps screens, depending on your version of Windows. • OS X: You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater.
Page 341 Recovery mode An error has occurred during firmware updating. Connect your product using a USB cable and try downloading the Firmware Update from the Epson support site. If you still need help, contact Epson for support. Parent topic: Solving Problems...
Page 342: Status Menu Error Codes
Status Menu Error Codes If a job does not complete successfully, you can check the error code. Press the Status button, select Job History, and locate the incomplete job. Select the job to display the error code and additional information. Code Condition/solution The product was turned off by a power failure.
Page 343 Code Condition/solution The product cannot detect a dial tone. Make sure the phone cable is connected correctly and the phone line works. If you connected the product to a PBX (Private Branch Exchange) phone line or Terminal Adapter, change the Line Type setting to PBX. If you still cannot send a fax, turn off the Dial Tone Detection setting.
Page 344 Code Condition/solution An authentication error has occurred. Check the Server Settings from the Setup menu. A communication error has occurred. Check the Server Settings or network connection by running a connection check. If you selected Off as the authentication method, make sure to select None for the email server authentication method.
Page 345: Running A Product Check
Code Condition/solution An authentication error has occurred. Make sure the settings are correct for the folder selected in the Where to Forward setting in the Setup menu. A communication error has occurred. It is also possible that a file with the same name is open or the file is a read-only file.
Page 346 • If the page prints but the nozzle check pattern has gaps, clean or align the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson.
Page 347: Resetting Control Panel Defaults
Parent topic: Solving Problems Related concepts Print Head Cleaning Print Head Alignment Uninstall Your Product Software Related references Where to Get Help Resetting Control Panel Defaults If you have a problem with settings on the product control panel, you can reset them to their factory defaults.
Page 348: Solving Setup Problems
• If the product's print head stops moving or making noise, and the charging process has not finished after approximately 5 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help.
Page 349: Software Installation Problems
Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax and network data and settings.
Page 350: Product Cannot Connect To A Wireless Router Or Access Point
Parent topic: Solving Problems Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless router or access point, try these solutions: • If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your product's LCD screen is not lit or does not appear, make sure you select one of the WPS options from the product control panel within 2 minutes of pressing the WPS button on your router.
Page 351: Network Software Cannot Find Product On A Network
Note: If you are reading these instructions online, you will lose your Internet connection when you initialize your router, so note the next step before initializing it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet.
Page 352: Product Does Not Appear In Os X Printer Window
Related concepts Uninstall Your Product Software Related topics Wi-Fi or Wired Networking Product Does Not Appear in OS X Printer Window If your product does not appear in the OS X printer window, try these solutions: • Turn your product off, wait 30 seconds, then turn it back on again. •...
Page 353 • If network printing is slow, print a network status sheet and check the signal strength. If it is poor, place your product closer to your router or access point. Avoid placing your product near a microwave oven, 2.4 GHz cordless phone, or large metal object, such as a filing cabinet. Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode.
Page 354: Cannot Scan Over A Network
• If network communication was interrupted while starting Epson Scan, exit Epson Scan, wait a few seconds, and restart it. If Epson Scan cannot restart, turn off your product, turn it back on, and try restarting Epson Scan again.
Page 355: Solving Copying Problems
Related tasks Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan Icon Entering a User ID and Password for Printing Solving Copying Problems Check these solutions if you have problems copying with your product.
Page 356: Solving Paper Problems
Make sure the paper stack is not above the tab on the edge guides inside the cassette or rear feed slot. • If paper does not feed from the rear feed slot, try cleaning the paper guide using an Epson cleaning sheet.
Page 357 • If multiple pages continue to feed at once, turn on the Paper Feed Assist Mode setting in the Setup > System Administration > Printer Settings menu. • Do not load more than the recommended number of sheets. • Make sure your paper meets the specifications for your product. •...
Page 358: Paper Jam Problems In The Front Cover (A)
Paper Jam Problems in the Front Cover (A) If paper has jammed in the front cover, follow the steps here to clear the jam. 1. Cancel the print job, if necessary. 2. Open the front cover. 3. Remove any paper inside, including torn pieces. Caution: Be careful to not touch any parts inside the product to prevent damage to it.
Page 359: Paper Jam Problems In The Rear Paper Feed Slot (B1)
5. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Note: If any torn pieces of paper remain in the product, select Menu > Maintenance > Remove Paper after clearing the paper jam error.
Page 360: Paper Jam Problems In The Front Paper Feed Slot (B2)
Paper Jam Problems in the Front Paper Feed Slot (B2) If paper has jammed in the front paper feed slot, follow the steps here to clear the jam. 1. Cancel the print job, if necessary. 2. Close the output tray. 3.
Page 361 5. Carefully remove any paper jammed inside the product. 6. Raise the cover. 7. Reattach the output tray and insert the paper cassette. 8. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions.
Page 362: Paper Jam Problems In The Cassette (C1/C2/C3)
Document Jams in the Automatic Document Feeder (F) Paper Jam Problems in the Cassette (C1/C2/C3) If paper has jammed in the cassette, follow the steps here to clear the jam. Note: If the optional paper cassettes are installed, do not remove more than one paper cassette at a time.
Page 363: Paper Jam Problems In The Rear Cover 1 (D1)
3. Carefully remove any paper jammed inside the product. 4. Carefully follow all paper loading instructions and reload the paper. 5. Keep the cassette flat as you gently insert it. 6. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions.
Page 364 2. Open rear cover 1 (D1). 3. Carefully remove any jammed paper. Caution: Do not touch the paper feed mechanism.
Page 365 4. Pull out rear cover 2 (D2). 5. Remove any jammed paper from the duplexer. 6. Replace rear cover 2 (D2). 7. Close rear cover 1 (D1). 8. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions.
Page 366: Paper Jam Problems In The Rear Cover (E) Of The Optional Paper Cassette Unit
Paper Jam Problems in the Cassette (C1/C2/C3) Paper Jam Problems in the Rear Cover (E) of the Optional Paper Cassette Unit Document Jams in the Automatic Document Feeder (F) Paper Jam Problems in the Rear Cover (E) of the Optional Paper Cassette Unit If paper has jammed in any of the optional paper cassettes, follow the steps here to clear the jam.
Page 367: Document Jams In The Automatic Document Feeder (F)
5. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Related references Paper Jam Problems in the Front Cover (A) Paper Jam Problems in the Rear Paper Feed Slot (B1) Paper Jam Problems in the Front Paper Feed Slot (B2) Paper Jam Problems in the Cassette (C1/C2/C3)
Page 368 4. Carefully remove any jammed pages.
Page 369 5. Close the ADF cover, then raise the document cover.
Page 370 6. Carefully remove any jammed pages. 7. Lower the document cover.
Page 371 8. Raise the ADF input tray and carefully remove any jammed pages. 9. Lower the ADF input tray. 10. Reload your originals. Caution: Make sure you do not load the ADF beyond its capacity for your paper size. Also make sure your originals are not bent, folded, or curled and do not have tape, staples, or other materials that could obstruct the feeder.
Page 372: Paper Ejection Problems
Paper Jam Problems in the Front Paper Feed Slot (B2) Paper Jam Problems in the Cassette (C1/C2/C3) Paper Jam Problems in the Rear Cover 1 (D1) Paper Jam Problems in the Rear Cover (E) of the Optional Paper Cassette Unit Paper Ejection Problems If you have problems with paper ejecting properly, try these solutions: •...
Page 373: Documents Print Incorrectly Using The Postscript Printing Software
Related tasks Accessing Printer Properties - Postscript - Windows Related topics Enabling Epson Universal Print Driver (PCL) or PostScript Printing Documents Print Incorrectly Using the Postscript Printing Software If your document does not print correctly, try these solutions: • If the file you are printing was created in an application that allows you to change the data format, such as Adobe Photoshop, make sure the settings in the application match the printer software settings.
Page 374: Solving Problems Printing From A Computer
Note: When printing using AirPrint, the available print settings are different from those covered in this manual. See the Apple website for details. Note: For problems while printing with the Epson Universal Print Driver or PostScript (PS3) printer software, see the sections covering that software in this manual.
Page 375: Product Icon Does Not Appear In Windows Taskbar
• If you connected your product to a USB hub, make sure it is a first-tier hub. If it still does not print, connect your product directly to your computer instead of the hub. • Run a product check to see if a test page prints. If the test page prints, check to see if your product software is installed correctly.
Page 376: Printing Is Slow
• If you are using Windows 7, close the Devices and Printers window before you print. • If you are using OS X, make sure you download and install the Epson printer driver. • Make sure Quiet Mode is turned off.
Page 377: Solving Page Layout And Content Problems
For the fastest printing, select the following settings in your product software: • Make sure the paper type setting matches the type of paper you loaded. • Turn on any high speed settings in your product software. • Select a lower print quality setting. •...
Page 378: Inverted Image
• Turn off the Mirror Image, Flip horizontally, or Reverse page orientation settings in your printer software. (This option has different names, depending on your operating system version.) Note: Leave these options turned on when you print on Epson Iron-on Cool Peel Transfer paper, if available for your product.
Page 379: Incorrect Margins On Printout
• Make sure your product is selected as the printer in your printing program. Parent topic: Solving Page Layout and Content Problems Related concepts Print Head Cleaning Print Head Nozzle Check Related tasks Selecting Basic Print Settings - Windows Selecting Extended Settings - Windows Selecting Basic Print Settings - OS X Selecting Printing Preferences - OS X Incorrect Margins on Printout...
Page 380: Incorrect Image Size Or Position
• If your computer entered sleep mode the last time you printed, the next print job after your computer exits sleep mode may contain garbled characters. Print your document again. • If incorrect characters still appear in your prints, try connecting your product using a different cable. Parent topic: Solving Page Layout and Content Problems Incorrect Image Size or Position...
Page 381: Solving Print Quality Problems
Selecting Basic Print Settings - Windows Related topics Loading Paper Solving Print Quality Problems Check these sections if your printouts have problems with print quality, but your image looks fine on your computer screen. Note: When printing using AirPrint, the available print settings are different from those covered in this manual.
Page 382: Blurry Or Smeared Printout
• Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.
Page 383: Faint Printout Or Printout Has Gaps
Related concepts Print Head Cleaning Print Head Alignment Related references Paper Specifications Available Epson Papers Double-sided Printing Options - Windows Related tasks Selecting Additional Layout and Print Options - Windows Selecting Basic Print Settings - OS X Selecting Double-sided Printing Settings - OS X...
Page 384: Grainy Printout
• Clean the paper path. Parent topic: Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Print Head Alignment Related references Paper or Media Type Settings - Printing Software Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - OS X Cleaning the Paper Guide Rollers Related topics...
Page 385: Incorrect Colors
• Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. Try using the color management options in your printer software. • For best results, use genuine Epson ink and paper.
Page 386: Solving Scanning Problems
• If you upgraded your operating system but did not reinstall your scanning software, try reinstalling it. Note: With OS X, in addition to scanning with Image Capture, you can download and install Epson Scan scanning software. Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images, and provides an interface for TWAIN-compliant OCR scanning software.
Page 387: Cannot Start Epson Scan
OS X: Open the Applications folder, click Epson Software, and click EPSON Scan Settings. Make sure the correct Connection setting is selected, then click the Test button. • Make sure you do not have multiple versions of Epson Scan installed. If you do, uninstall both versions and install one version.
Page 388: Solving Scanned Image Quality Problems
Note: With OS X, in addition to scanning with Image Capture, you can download and install Epson Scan scanning software. Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images, and provides an interface for TWAIN-compliant OCR scanning software. To download Epson Scan, visit Epson's driver download site (U.S.
Page 389: Line Of Dots Appears In All Scanned Images
• Your product will not operate properly while tilted at an angle. Place your product on a flat, stable surface that extends beyond its base in all directions. • Adjust these Epson Scan settings (if available) and try scanning again: • Select the Unsharp Mask setting.
Page 390: Image Colors Are Patchy At The Edges
You may see a ripple pattern (called a moiré) in scanned images of printed documents. This is caused by interference from differing pitches in the scanner's screen and your original's halftone screen. To reduce this effect, adjust these Epson Scan settings (if available) and try scanning again: • Select the Descreening setting.
Page 391: Scanned Image Colors Do Not Match Original Colors
Scan Area is Not Adjustable in Thumbnail Preview If you cannot adjust the scan area while viewing a Thumbnail preview in Epson Scan, try these solutions: • Create a scan area by drawing a marquee on your preview image and adjusting it as necessary.
Page 392: Solving Faxing Problems
• If an error code is displayed on the control panel, try the solutions suggested in the error code list. • If you are faxing from a computer, use the Epson FAX Utility to send your fax. • Make sure the recipient's fax machine is turned on and working.
Page 393 Note: If your product is connected to a VoIP (Voice over Internet Protocol) phone line, keep in mind that fax machines are designed to work over analog phone lines. Epson cannot guarantee that fax transmission will work when using VoIP.
Page 394: Cannot Receive Faxes With A Telephone Connected To Your Product
Receiving Faxes Automatically Printing Fax Reports Viewing a Saved Fax Related topics Loading Paper Cannot Receive Faxes with a Telephone Connected to Your Product If you cannot receive faxes when a telephone is connected to your product, try these solutions: •...
Page 395: Sent Fax Quality Is Poor
• If the product cannot print a received fax due to a product error, such as a paper jam, the memory full error may appear. Clear any product errors, then ask the sender to resend the fax. Parent topic: Solving Faxing Problems Related references Output Settings - Fax Fax Sending Options...
Page 396: Sent Fax Is Received In An Incorrect Size
Sent Fax is Received in an Incorrect Size If your recipient receives a fax in an incorrect size, try these solutions: • If you are sending a fax using the scanner glass, make sure your original is placed correctly on the scanner glass and that the correct paper size is selected on the control panel.
Page 397: Solving Usb Device Problems
Solving USB Device Problems Check these solutions if you have problems using USB devices with your product. Cannot View or Print from a USB Device Cannot Save Files on a USB Device Cannot Transfer Files To or From a USB Device Parent topic: Solving Problems Cannot View or Print from a USB Device...
Page 398: Cannot Transfer Files To Or From A Usb Device
Parent topic: Solving USB Device Problems Related references Output Settings - Fax Interface Specifications Related tasks Setting Up File Sharing for File Transfers From Your Computer Cannot Transfer Files To or From a USB Device If you have problems transferring files to or from a USB device inserted in your product, try these solutions: •...
Page 399 In the next window, select your product and click OK. Then follow any on-screen instructions. 4. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions: • Windows 10: Select Epson Event Manager and click Uninstall.
Page 400: Uninstalling Product Software - Os X
6. Restart your computer, then see the Start Here sheet to re-install your software. Note: If you find that re-installing your product software does not solve a problem, contact Epson. Parent topic: Uninstall Your Product Software Uninstalling Product Software - OS X In most cases, you do not need to uninstall your product software before re-installing it.
Page 401 Purchase Supplies and Accessories You can purchase genuine Epson ink and paper at epson.com/ink3 (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766). Parent topic: Solving Problems...
Page 402: Technical Specifications
Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site information on how to return your Epson products for proper disposal. Windows System Requirements...
Page 403: Os X System Requirements
• Windows Server 2012 • Windows Server 2008R2 • Windows Server 2008 • Windows Server 2003R2 • Windows Server 2003 Note: Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada) for the latest in compatibility and drivers for your product.
Page 404: Automatic Document Feeder (Adf) Specifications
Document size Maximum: 8.5 × 14 inches (215.9 × 355.6 mm); legal-size Scanning resolution 1200 dpi (main scan) 2400 dpi (sub scan) Output resolution 50 to 4800, 7200, and 9600 dpi (50 to 4800 dpi in 1 dpi increments) Color depth Color: 10 bits per pixel per color internal, 8 bits per pixel per color external Black and white: 10 bits per pixel per color internal, 1 or 8 bits per...
Page 405: Paper Specifications
Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.
Page 406: Printable Area Specifications
Weight 20 lb (75 g/m ) to 24 lb (90 g/m Parent topic: Technical Specifications Printable Area Specifications Note: Print quality may decline in the shaded areas shown here. Single sheets Top/bottom/sides: 0.12 inch (3 mm) minimum Reduced print quality area/top: 1.81 inch (46 mm) minimum Reduced print quality area/bottom: 2.01 inches (51 mm) minimum...
Page 407: Ink Cartridge Specifications
Technical Specifications Ink Cartridge Specifications Note: This product uses only genuine Epson-brand cartridges. Other brands of ink cartridges and ink supplies are not compatible and, even if described as compatible, may not function properly. The cartridges included with the printer are designed for printer setup and not for resale. After some ink is used for charging, the rest is available for printing.
Page 408: Dimension Specifications
Temperature Storage: 4 to 104 °F (-20 to 40 °C) 1 month at 104 °F (40 °C) Ink freezes at -9.4 °F (-23 °C) Ink thaws and is usable after 3 hours at 77 °F (23 °C) Note: For best printing results, use up a cartridge within 6 months of opening the package. Parent topic: Technical Specifications Dimension Specifications...
Page 409: Electrical Specifications
Weight 108.5 lb (49.2 kg) (without ink cartridges or power cord) Parent topic: Technical Specifications Electrical Specifications Power supply rating 100 to 240 V Rated frequency range 50/60 Hz Rated current 100 to 240 V model: 1.2 - 0.6 A Power consumption (with USB Printing: Approx.
Page 410: External Usb Device Specifications
• Security settings • Built-in USB hub Note: Use only external storage devices with independent AC power sources. External storage devices that are powered via USB are not recommended. Epson cannot guarantee the operation of externally connected devices. Magneto-optical drive 1.3GB...
Page 411: Safety And Approvals Specifications
Coordination modes Infrastructure mode Ad hoc mode; no supported by IEEE 802.11 n Wi-Fi Direct; not supported for IEEE 802.11b Note: Wi-Fi Direct Simple AP mode available with a Wi-Fi infrastructure or Ethernet connection. Ethernet Standards IEEE802.3i (10BASE-T) IEEE802.3u (100BASE-TX) IEEE802.3ab (1000BASE-T) IEEE802.3az (Energy Efficient Ethernet);...
Page 412: Postscript Fonts
• Manufacturer: Askey Computer Corporation. • Type: WLU6320-D69 (RoHS) This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product.
Page 413 Font name Family HP equivalent URW Classic Sans Medium, Bold, Italic, Bold Italic Univers URW Classic Sans Medium, Bold, Italic, Bold Italic Univers Condensed Condensed Antique Olive Medium, Bold, Italic Antique Olive Garamond Antiqua, Halbfett, Kursiv, Kursiv Garamond Halbfett Mauritius —...
Page 414: Pcl Fonts
PCL Fonts Scalable Fonts Font name Family HP equivalent Symbol set Nimbus Mono Medium, Bold, Italic, Bold Courier Italic Letter Gothic Regular, Bold, Italic, Letter Gothic Nimbus Mono PS Regular, Bold, Oblique, CourierPS Bold Oblique Nimbus Roman No4 Medium, Bold, Italic, Bold CG Times Italic URW Classico...
Page 415 Font name Family HP equivalent Symbol set Nimbus Sans Narrow Medium, Bold, Oblique, Helvetica Narrow Bold Oblique Palladio Roman, Bold, Italic, Bold Palatino Italic URW Gothic Book, Demi, Book ITC Avant Garde Oblique, Demi Oblique URW Bookman Light, Demi, Light Italic, ITC Bookman Demi Italic URW Century...
Page 416: Symbol Sets
OCR/Barcode Bitmap Font (PCL5 Mode Only) Font name Family Symbol set OCR A — OCR B — Code 39 9.37cpi, 4.68cpi EAN/UPC Medium, Bold Note: Depending on the print density, or quality and color of the paper, the OCR/Barcode Bitmap fonts may not be readable.
Page 417 Symbol set Attribu Font classification name ISO 8859/1 0N — — — — — — — — — Latin 1 ISO 11: — — — — — — — — — — Swedish ISO 6: — — — — — —...
Page 418 Symbol set Attribu Font classification name — — — — — — — — — 8859/10 Latin 6 DeskTop — — — — — — — — — — Math-8 — — — — — — — — Roman-8 — —...
Page 419 Symbol set Attribu Font classification name Ventura US 14J — — — — — — — — — — Pi Font — — — — — — — — — — PC852, — — — — — — — — —...
Page 420 Symbol set Attribu Font classification name ISO 8859/8 7H — — — — — — — — — — — Hebrew Hebrew8 — — — — — — — — — — — PC-862, — — — — — — —...
Page 421 Symbol set Attribute Font classification name ISO 8859-1 — — — — — Latin 1 ISO Swedish — — — — — — ASCII — — — — ISO United — — — — — — Kingdom ISO French — —...
Page 422 Symbol set Attribute Font classification name Pc1004 — — — — — — ISO 8859-15 — — — — — Latin 9 PC-Turkish — — — — — — Windows 3.0 — — — — — — PS Text — —...
Page 423 Symbol set Attribute Font classification name Windows — — — — — — — Greek Windows — — — — — — — Cyrillic PC-851, Greek 327 — — — — — — — ISO 8859/5 — — — — —...
Page 424: Notices
Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site information on how to return your Epson products for proper disposal. Important Safety Instructions...
Page 425 • If you use an extension cord with the product, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
Page 426: Ink Cartridge Safety Instructions
• Unplug the product and refer servicing to qualified service personnel under the following conditions: if the power cord or plug is damaged; if liquid has entered the product; if the product has been dropped or the case damaged; if the product does not operate normally or exhibits a distinct change in performance.
Page 427: Wireless Connection Safety Instructions
• Use only a dry, soft cloth to clean the LCD screen. Do not use liquid or chemical cleansers. • If the LCD screen is damaged, contact Epson. If the liquid crystal solution gets on your hands, wash them thoroughly with soap and water. If the liquid crystal solution gets into your eyes, flush them immediately with water.
Page 428: Fcc Compliance Statement
If you have problems with this product and require technical or customer support, please visit www.epson.com for more information. This product is not intended to be repaired by the customer. If you experience trouble connecting this equipment to a telephone line, please contact: Name: Epson America, Inc.
Page 429 This equipment may not be used on coin service provided by the telephone company. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information. If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment.
Page 430: Trademarks
Using the Fax Setup Wizard Trademarks ® EPSON is a registered trademark, EPSON Exceed Your Vision is a registered logomark, and Epson Connect is a trademark of Seiko Epson Corporation. Epson Store is a service mark of Epson America, Inc.
Page 431: Copyright Notice
Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
Page 432: Default Delay Times For Power Management For Epson Products
Parent topic: Copyright Notice Default Delay Times for Power Management for Epson Products This product will enter sleep mode after a period of nonuse. This is to ensure that the product meets Energy Star standards of energy efficiency. More energy savings can be achieved by setting the time to sleep to a shorter interval.

Epson WF-6590 User Manual

Quick Links

Related Manuals for Epson WF-6590

Summary of Contents for Epson WF-6590