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Panasonic VL-SVN511 Series Operating Instructions Manual

Video intercom system
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Operating Instructions

Video Intercom System
VL-SVN511 Series
Model No.
Thank you for purchasing a Panasonic product.
Please read this manual before using the product and save it for future reference.
This system is an auxiliary system; it is not designed to provide complete protection from property loss. Panasonic will not be
held responsible in the event that property loss occurs while this system is in operation.
Installation Guide is supplied separately.

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Summary of Contents for Panasonic VL-SVN511 Series

  • Page 1: Operating Instructions

    Please read this manual before using the product and save it for future reference. This system is an auxiliary system; it is not designed to provide complete protection from property loss. Panasonic will not be held responsible in the event that property loss occurs while this system is in operation.

  • Page 2: Table Of Contents

    6. Using electric locks and other devices Using electric locks and other devices Using electric locks ........16 Using sensors ..........16 Panasonic PBX integration ......16 7. Additional functions Additional functions Zooming in and out (wide/zoom, pan/ tilt) ...............18 Audio and display settings for calls and monitoring ...........18...

  • Page 3: Introduction

    Note: R Accessories for installing the main monitor and the doorphone are described in the supplied Installation Guide. 1.3 Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. As of November, 2015 Number of devices that can be...

  • Page 4: General Information

    – VL-V566/VL-V590: Doorphone backlight compensation settings (page 18) – VL-V566/VL-V522L/VL-V590: Wide/zoom settings and zoom position settings (page 11) 1.3.1 Compatible Panasonic PBXs (AZ models only) This unit can be used with Panasonic PBXs (page 16). Consult your dealer for more information. Compatible Panasonic PBXs – KX-TDA30/TDA100/TDA100D/TDA200/TDA600 series –...

  • Page 5: Symbols, Expressions, And Styles

    1. Introduction 1.5 Symbols, expressions, and styles The following symbols, expressions, and styles are used in this document. Item How it is expressed Example Text displayed on the Text is displayed in a special font, “Initial settings” product’s display usually enclosed in quotation marks Icons displayed on the Black-and-white illustration of...

  • Page 6: For Your Safety

    2. Important information R When disconnecting the product from the power 2.1 For your safety outlet, hold the AC cable plug and pull it out of the power outlet. Do not pull on the AC cable itself, as To prevent severe injury and loss of life/property, read this may damage the cable and cause fire, electric 2.

  • Page 7: Important Information

    R Communications may be interrupted depending on network conditions and wireless signal quality. R Panasonic will not be held responsible in the event of 2.5 Other important information property loss caused by the lack of appropriate R AC cable plug is used as the main disconnect device.
  • Page 8 2. Important information settings) for the main monitor may be cleared and set R Panasonic may not be liable for damages due to to factory default after repair. external factors such as power failures. R If operations cannot be performed due to the main...

  • Page 9: Controls

    3. Preparation 3.1.2 Main monitor 3.1 Controls 3. . Preparation 3.1.1 Doorphone Lens cover LED lights Used to illuminate the visitor’s face or the area in front of the doorphone so that the vistor’s face can be seen in the dark. Name plate (supplied accessory) Can be attached as required when installing the doorphone.

  • Page 10: Using The Display

    3. Preparation Top menu items 3.2 Using the display Notice Displays notifications. Top menu This item is only available when there are new The top menu is the screen displayed when you press notifications available. soft keys, navigator key, or off button. (It is only displayed if the date and time settings have been configured.

  • Page 11: Setting The Language, Date And Time

    3. Preparation 3.3 Setting the language, date and 3.4 Wide/zoom settings and zoom time position settings When you use the main monitor for the first time, you will You can configure how doorphone images are initially be prompted to set the display language, date, and time displayed on the main monitor.
  • Page 12 3. Preparation 2. Select “Initial settings” ® 3. Select “Zoom position settings” ® R If there are multiple doorphones, select the doorphone to be configured ® R A zoomed image from the doorphone is displayed. 4. Select the desired zoom position ® R A beep sounds, the settings are changed, and the display turns off.

  • Page 13: Talking And Monitoring

    4. Talking and monitoring 4.1 Answering doorphone calls 4.2 Monitoring the outside with the doorphone When you receive a call from a doorphone, the main 4. . Talking and monitoring monitor rings, and displays an image from the You can monitor the sounds and images from the doorphone.

  • Page 14: Recording And Playing

    5. Recording and playing Browses image sets, from 5.1 Recording doorphone images newer ones to older ones The main monitor can record doorphone images (still Browses image sets, from older 5. . Recording and playing images). It can save images from up to 50 doorphone ones to newer ones calls or monitoring sessions.
  • Page 15 5. Recording and playing 5.2.2 Options available when playing images While playing images, you can press to display the options menu and change the following settings. To turn off the operation guide ® R While the guide is turned off, the soft keys do not operate their respective features.

  • Page 16: Using Electric Locks And Other Devices

    Options listed below are available. PBX extensions to answer doorphone calls. “Unlocking buzzer sound”: Please use only a Panasonic PBX (page 4). Determines whether the doorphone sounds a buzzer R For detailed information about connections, see the when the electric key is unlocked. See page 20.
  • Page 17 6. Using electric locks and other devices R If you answer a doorphone call with the main monitor, the call will continue to ring at the extension for about 15 to 30 seconds. After you answer the call, the extension user cannot answer the call or join the call, even if the extension is ringing.

  • Page 18: Additional Functions

    7. Additional functions To adjust the screen brightness 7.1 Zooming in and out (wide/ ® “Display” ® ® “Brightness” zoom, pan/tilt) ® select the desired setting. 7. . Additional functions To adjust backlight compensation When on a call or monitoring, you can display images in ®...

  • Page 19: Function Settings List

    7. Additional functions 7.4 Function settings list You can change the settings to match how the main monitor is used. Top menu ® ® Select the desired item ® R Repeat this step as necessary to navigate to the desired setting. Select the desired setting ®...
  • Page 20 7. Additional functions Item name: “Connected devices” Sub-menu Settings Doorphone – – <Device connected>, Doorphone 1 connection Auto detection, Device not connected – – Device connected, Doorphone 2 <Auto detection>, Device not connected Doorphone 1 - Electric Connect <Unlock for 1 second> Electric lock relay box door lock/...
  • Page 21 7. Additional functions Sub-menu Settings – <Automatic (DHCP)>, Manual (Static) IP settings – If you want to use your specified IP address for the main monitor, select “Manual (Static)” and set the information as required. Email Enable, <Disable> Email settings notification Email server –...
  • Page 22 7. Additional functions – Registration information of devices registered to the main monitor. (All devices remain registered to the main monitor even after initialization.)

  • Page 23: Entering Text

    8. Wi-Fi, mobile devices, and email 8.1 Network connections The main monitor can connect to various devices over Wi-Fi and over the Internet, allowing you to receive notifications 8. . Wi-Fi, mobile devices, and email even when away from home. You can also use the dedicated [Video Intercom] app and access main monitor features using your mobile devices, such as smartphones and tablets.

  • Page 24: Using Mobile Devices

    R The main monitor displays available Wi-Fi networks. – indicates the signal strength of the wireless network. http://panasonic.net/pcc/support/videointercom/ – indicates that the wireless network is manual/ secured. 8.4.1 Mobile device preparation overview b. Select the desired Wi-Fi network ®...

  • Page 25: Using Email Features

    8. Wi-Fi, mobile devices, and email 8.4.2 Registering your mobile device to the 8.5 Using email features main monitor The main monitor can send a doorphone image via email For more information about registering mobile devices, when someone presses the call button, and send an refer to the operating instructions for the [Video email message when a sensor is triggered.
  • Page 26 8. Wi-Fi, mobile devices, and email Select “Email notification” ® Select whether to use SMTP authentication or not ® Select “Disable” ® If you selected “Disable” R Select “Enable” to enable notifications. Continue to the next step. Note: If you selected “Enable” R The status of the email notification feature is a.

  • Page 27: Specifications

    9. General information Mass (weight) VL-PS240: Approx. 230 g 9.1 Cleaning VL-PS241: Approx. 215 g Wipe the product with a soft, dry cloth. Operating Ambient temperature: approx. 9. . General information environment 0 °C to +40 °C For excessive dirt, wipe the product with a slightly damp cloth.

  • Page 28: Troubleshooting

    10. Troubleshooting 10.1 Troubleshooting Monitor display (doorphone images) 10. . Troubleshooting Problem Cause & Solution Page Images appear distorted. R Images may appear distorted because of the characteristics of the – camera lens. This is not a malfunction. The background appears R At night or when there is poor light in the area around the doorphone, greenish.
  • Page 29 10. Troubleshooting Mobile device Problem Cause & Solution Page Mobile devices cannot be R The main monitor and/or your mobile device is not connected to your registered. wireless router. → Both the main monitor and your mobile devices must be connected Mobile devices cannot to your wireless router.

  • Page 30: Error Messages

    10. Troubleshooting Others Problem Cause & Solution Page R “Demo mode” is R The “Demo mode” feature is enabled. displayed on the → Set “Demo mode” to “Off”. screen. R The ringtone regularly sounds. R You cannot talk or make calls. The product does not R Perform the following operations.
  • Page 31 10. Troubleshooting Display Cause & Solution Page Authentication R The type of the security setting (“TLS”, “SSL”, or “None”) is not set failure Check the correctly. security type and → Set the setting correctly in “Security type”. SMTP R The SMTP authentication setting is not set correctly. authentication →...

  • Page 32: Index

    11. Index 11.1 Index Illumination settings (doorphone) Automatic illumination: 20 Images (recording) Accessories: 3 Auto image updating: 14 Deleting: 15 Playing: 14 Backlight compensation: 18 Initialize settings: 21 Brightness Image brightness: 15 Screen brightness: 18 LED lights: 9 Lens cover: 9 Lobby Station: 3 Call button: 9 Camera lens: 9...
  • Page 33 11. Index Soft keys: 9 Speaker: 9 Specifications: 27 Supported models: 3 Time: 11 Time and date settings: 11 Top menu: 10 Voice changer: 18 Volume: 18 Volume heard at doorphone: 18 Wide display: 11, 18 Wide/zoom: 11, 18 Wi-Fi settings: 20 Email settings: 21 IP settings: 21 Manual: 20...
  • Page 34 Notes...
  • Page 35 Notes...
  • Page 36 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan http://www.panasonic.com © Panasonic System Networks Co., Ltd. 2015 PNQX7571ZA C0915MM0...

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